Seagate GoFlex Satellite Manuel utilisateur

GoFlex Satellite™ User Guide

logo, FreeAgent, GoFlex and GoFlex Satellite are trademarks or registered trademarks of Seagate

Technology LLC, or one of its affiliates. iPod, iPad, iPhone, Time Machine, Safari and Mac are

trademarks or registered trademarks of Apple Computer, Inc. and used to indicate compatibility. All

other trademarks or registered trademarks are the property of their respective owners. When

referring to hard drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or

TB, equals one thousand billion bytes when referring to hard drive capacity. In addition, some of the

listed capacity is used for formatting and other functions, and thus will not be available for data

storage. Quantitative usage examples for various applications are for illustrative purposes. Actual

quantities will vary based on various factors including file size, file format, features, and application

software. Seagate reserves the right to change, without notice, product offerings or specifications.

Seagate Technology LLC

920 Disc Drive

Scotts Valley CA 95066 U.S.A.

GoFlex Satellite™ User Guide iii

Regulatory Compliance

FCC Class B Information

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

•Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible

for compliance could void the user's authority to operate this equipment.

IMPORTANT NOTE: FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm

between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

The availability of some specific channels and/or operational frequency bands are country

dependent and are firmware programmed at the factory to match the intended destination.

The firmware setting is not accessible by the end user.

Note to US model owner: To comply with US FCC regulation, the country selection function

has been completely removed from all US models. The above function is for non-US models

only.

GoFlex Satellite™ User Guide iv

Industry Canada

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2) this

device must accept any interference received, including interference that may cause

undesired operation.

Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils

radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le

dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout

brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement

indésirable.

IMPORTANT NOTE: (For mobile device use)

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm

between the radiator & your body.

NOTE IMPORTANTE: (Pour l'utilisation de dispositifs mobiles)

Déclaration d'exposition aux radiations:

Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un

environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de

20 cm de distance entre la source de rayonnement et votre corps.

Battery Safety

This product contains a lithium-ion battery that must be disposed of properly. See

www.seagate.com/support/goflexsatellite for information about recycling and proper disposal.

Please follow the battery safety items below:

•Do not dismantle, open or shred secondary cells or batteries.

•Do not expose cells or batteries to heat or fire. Avoid storage in direct sunlight.

•Do not short-circuit a cell or a battery. Do not store cells or batteries haphazardly in a box

or drawer where they may short-circuit each other or be short-circuited by, other metal

objects.

•Do not use any charger other than that specifically provided for use with the equipment.

•Do not use any cell or battery which is not designed for use with the equipment.

•Do not mix cells of different manufacture, capacity, size or type within a device.

•Seek medical advice immediately if a cell or a battery has been swallowed.

•Do not subject cells or batteries to mechanical shock.

GoFlex Satellite™ User Guide v

•In the event of a cell leaking, do not allow the liquid to come in contact with the skin or

eyes. If contact has been made, wash the affected area with copious amounts of water

and seek medical advice.

•Keep cells and batteries out of the reach of children.

•Keep cells and batteries clean and dry.

•Secondary cells and batteries need to be charged before use. Always use the correct

charger and refer to the manufacturer's instructions or equipment manual for proper

charging instructions.

•Do not leave a battery on prolonged charge when not in use.

•After extended periods of storage, it may be necessary to charge and discharge the cells

or batteries several times to obtain maximum performance.

•Secondary cells and batteries give their best performance when they are operated at

normal room temperature (20°C+5 °C).

•Retain the original product literature for future reference.

•Use only the cell or battery in the application for which it was intended.

•Dispose of properly.

GoFlex Satellite™ User Guide vi

GoFlex Satellite™ User Guide vii

Contents

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting to Know the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . . . 3

GoFlex Media™ app at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About GoFlex Satellite™ Wi-Fi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2. Setting up the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . 7

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Step 1: Connecting GoFlex Satellite™ to Your Computer . . . . . . . . . . . . . . 8

Step 2: Installing Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing GoFlex Software (Mac Users) . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing Seagate Media Sync™ Software . . . . . . . . . . . . . . . . . . . . . . . 9

Step 3: Installing the GoFlex Media™ app . . . . . . . . . . . . . . . . . . . . . . . . . 10

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3. Using the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . . . . 12

Loading Content Onto the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Converting Files to Different Formats . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Copying Content to the GoFlex Satellite Device . . . . . . . . . . . . . . . . . . 12

Copying Files to GoFlex Satellite™ Using Drag and Drop . . . . . . . . . . 13

Copying Files to GoFlex Satellite™ Using Seagate Media Sync™ . . . . 13

Powering on the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting to the GoFlex Satellite™ Wireless Signal . . . . . . . . . . . . . . . . 17

Connecting to the GoFlex Satellite™ Signal from an iOS Device . . . . . 17

Connecting to the GoFlex Satellite Signal from an Android Tablet . . . . 19

Connecting to the GoFlex Satellite Signal from a Smartphone . . . . . . . 19

Connecting to the GoFlex Satellite Signal from a Computer . . . . . . . . . 20

Viewing and Playing Your Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Playing Your Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Changing How Files are Arranged in the app . . . . . . . . . . . . . . . . . . . . 26

Searching for Files on the GoFlex Satellite Drive . . . . . . . . . . . . . . . . . 27

Downloading Content to Your Media Device or Computer . . . . . . . . . . 27

GoFlex Satellite™ User Guide viii

4. Managing the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . 28

GoFlex Satellite™ Settings and Preferences . . . . . . . . . . . . . . . . . . . . . . . 28

Restarting the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . . . 29

Shutting Down the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . 29

Restoring GoFlex Satellite™ to its Original Settings . . . . . . . . . . . . . . . 29

Updating GoFlex Satellite™ Software . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Changing the Name of Your GoFlex Satellite™ Device . . . . . . . . . . . . 30

Disconnecting From the GoFlex Satellite™ Signal . . . . . . . . . . . . . . . . 31

Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Resetting the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . . . . 31

Managing the GoFlex Satellite™ Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Deleting Content From GoFlex Satellite™ . . . . . . . . . . . . . . . . . . . . . . 31

Safely Removing the GoFlex Satellite™ Drive From Your Computer . . 32

Managing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the Media Sync Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using the My Drives Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Managing Drive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Adjusting the Power Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Testing Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adjusting Drive Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Updating Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Changing the Seagate Advisor Setting . . . . . . . . . . . . . . . . . . . . . . . . . 36

Registering Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Viewing Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

5. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Finding More Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

1. Introduction About This Guide

GoFlex Satellite™ User Guide 1

1. Introduction

The GoFlex Satellite™ mobile wireless storage device is a portable hard drive that

broadcasts a wireless signal, allowing you to stream content stored on the drive, such as

music, videos, photos and documents to an iPad®, iPhone®, iPod®touch, other tablets,

smartphones, computers or any Wi-Fi-enabled device. If you don’t have an Apple®iOS

device, you can use a Web browser to stream your digital media to another device. See

"System Requirements" for a list of compatible devices and Web browsers.

A single user can enjoy up to five hours of continuous play at home or on the road—without

the clutter of cables and wires. GoFlex Satellite can serve up the same or unique content to

three wireless-enabled devices at the same time, allowing each user to enjoy his or her own

experience.

Inside the GoFlex Satellite device is a 500GB hard drive that can store over 300 high

definition movies (1.5GB MP4 H.264), 125,000 songs, or 100,000 photos.

GoFlex Satellite serves as a mobile wireless network. You select the drive in your wireless-

enabled device’s network list and then stream content to your media device.

Setup is easy. Simply connect the drive to your computer, copy the files you want to stream,

wirelessly connect to your GoFlex Satellite device, and in just minutes, you can enjoy your

files around the home, at your favorite hangout or on your next family trip.

The GoFlex Media™ app, specifically for Apple iOS devices, categorizes the digital media

files you copy to GoFlex Satellite. All of your videos, photos, music and documents are

available within the app for easy playback and viewing. See “Playing Your Media” on

page 20.

Also available for GoFlex Satellite is the Seagate Media Sync™ software, which you can use

to automatically synchronize all of your media files with GoFlex Satellite. It can sync all media

files or only those supported by an iPad, iPhone or iPod touch. See “Step 2: Installing

Software” on page 8.

Note: Exact battery life subject to product model, normal usage conditions and configurations.

Dispose of batteries properly.

About This Guide

This guide introduces the features of the GoFlex Satellite device, describes how to set up

your GoFlex Satellite, how to load your media files onto the drive, and explains how to use

GoFlex Satellite to stream your digital media files to any wireless-enabled device.

In addition to the information provided in this guide, you can view a video located on the

GoFlex Satellite drive for an overview of setting up and using your new GoFlex Satellite

1. Introduction System Requirements

GoFlex Satellite™ User Guide 2

device. To view the video, connect the GoFlex Satellite device to your computer and locate

the video titled “Getting Started.”

Note: Quantitative usage examples for various applications are for illustrative purposes. Actual

quantities will vary based on various factors including file size, file format, features, and

application software.

System Requirements

GoFlex Satellite can be used with the following devices:

•iPad, iPhone, iPod touch running iOS 4 and above, along with the GoFlex Media™ app

(available as a free download from the App Store), or Safari browser

•Other Wi-Fi-enabled tablets and smartphones

•Windows® computer running Windows 7, Windows Vista®or Windows XP

•Mac® computer running Mac OS®X 10.5.8 or later operating system

Web browsers:

•Safari®5 or later (Mac OS)

•WebKit (Android)

•Internet Explorer®8 or later (Windows)

•Firefox®

•Google Chrome™

Product Specifications

•Drive Capacity: 500GB

•SuperSpeed USB 3.0 port (required for USB 3.0 transfer speeds) or USB 2.0 port

•Battery: Non-user replaceable lithium ion battery

•Battery Life: Up to 5 hours of continuous streaming (1 user); up to 25 hours standby

•Wi-Fi range: 45 meters (147 feet)

•Drive Format: NTFS

Paragon NTFS driver available to enable read/write access using Mac operating system.

Software preloaded on drive. Supports Mac OS 10.5.8 and above. See “Step 2: Installing

Software” on page 8.

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