Seagate DDS-4 Manuel utilisateur

DDS-4/DAT 72

Online

ser’s Guide

Part Number 10010539-001

May 2003

Certance and the Certance logo are trademarks of Certance LLC. Seagate is a trademark of Seagate Technol-

ogy LLC. Other product names are trademarks or registered trademarks of their respective owners.

Certance reserves the right to change, without notice, product offerings or specifications. No part of this publi-

cation may be reproduced in any form without written permission from Certance LLC.

Certance provides this manual “as is,” without warranty of any kind, either expressed or implied, including, but

not limited to, the implied warranties of merchantability and fitness for a particular purpose. Certance reserves

the right to change, without notification, the specifications contained in this manual.

Certance assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor

for any problem that might arise from the use of the information in this manual.

Warnings

All safety and operating instructions should be read before this product is operated, and should be retained for

future reference. This unit has been engineered and manufactured to assure your personal safety. Improper use

can result in potential electrical shock or fire hazards. In order not to defeat the safeguards, observe the follow-

ing basic rules for installation, use and servicing.

CAUTION: This symbol should alert the user to the presence of “dangerous voltage” inside the

product that might cause harm or electric shock.

Caution! Risk of electric shock! Do not open!

To reduce the risk of electric shock, do not remove the cover (or back). No user-serviceable parts are

inside. Refer servicing to qualified service personnel.

•Heed warnings — All warnings on the product and in the operating instructions should be adhered to.

•Follow instructions — All operating and use instructions should be followed.

•Ventilation — The product should be situated so that its location or position does not interfere with proper

ventilation.

•Heat — The product should be situated away from heat sources such as radiators, heat registers, fur-

naces, or other heat producing appliances.

•Power sources — The product should be connected to a power source only of the type directed in this

document or as marked on the product.

•Power cord protection — The power cord should be routed so that it is not likely to be walked on or

pinched by items placed upon or against it, paying particular attention to the cord at the wall receptacle,

and the point where the cord exits from the product.

•To complete the disconnection of the electricity, please remove the power (electric) cord and the SCSI

cable from their connections in the back of the product. The plugs should be placed near the product for

easy access.

•Object and liquid entry — Care should be taken to insure that objects do not fall and liquids are not

spilled into the product's enclosure through openings.

•Servicing — The user should not attempt to service the product beyond that described in the operating

instructions. All other servicing should be referred to qualified service personnel.

Precautions

•Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit.

•Do not expose the unit to moisture or to temperatures higher than 140 °F (60 °C) or lower than

-40 °F (-40°C).

•Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity, and

electronic/electrical equipment, which generate electrical noise.

•Hold the power cord by the head when removing it from the AC outlet; pulling the cord can damage the

internal wires.

•Use the unit on a firm level surface free from vibration, and do not place anything on top of the unit.

FCC Notice

This equipment generates and uses radio frequency energy and, if not installed and used properly — that is, in

strict accordance with the manufacturer's instructions — may cause interference to radio communications or

radio and television reception. It has been tested and found to comply with the limits for a Class B computing

device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reason-

able protection against such interference in a residential installation. However, there is no guarantee that inter-

ference will not occur in a particular installation. If this equipment does cause interference to radio or television

reception, which can be determined by turning the equipment on and off, you are encouraged to try to correct

the interference by one or more of the following measures:

•Reorient the receiving antenna.

•Relocate the computer with respect to the receiver.

•Move the computer into a different outlet so that the computer and receiver are on different branch cir-

cuits.

If necessary, you should consult the dealer or an experienced radio/television technician for additional sugges-

tions. You may find the booklet, How to Identify and Resolve Radio-TV Interference Problems, prepared by the

Federal Communications Commission, helpful. This booklet (Stock No. 004-000-00345-4) is available from the

U.S. Government Printing Office, Washington, DC 20402.

WARNING: Changes or modifications made to this equipment, which have not been expressly approved by

Certance, may cause radio and television interference problems that could void the user's authority to operate the

equipment.

Further, this equipment complies with the limits for a Class B digital apparatus in accordance with Canadian

Radio Interference Regulations.

Cet appareil numérique de la classe B est conforme au Règlement sur brouillage radioélectrique, C. R. C., ch.

1374.

The external device drive described in this manual requires shielded interface cables to comply with FCC emis-

sion limits.

WARNINGS: To prevent fire or electrical shock hazard, do not expose the unit to rain or moisture.

To avoid electrical shock, do not open the cabinet.

Refer servicing to qualified personnel.

Contents

List of Figures ...................................................................... 9

List of Tables...................................................................... 10

Chapter 1 - Introduction ................................................... 11

Features .............................................................................. 12

Capacity and Transfer Rates .................................................... 13

Applications......................................................................... 13

Using This Guide................................................................... 13

Chapter 2 - Quick Start Installation ................................ 14

Tape Drive Components .......................................................... 14

Installing the Internal Tape Drive ............................................... 15

Installing the External Tape Drive............................................... 16

Chapter 3 - Installing internal tape drives...................... 17

Unpacking ........................................................................... 17

What Else You Need.............................................................. 18

Avoiding Electrostatic Damage ................................................. 18

Installation Summary .............................................................. 18

Collecting the Necessary Tools ................................................. 19

Reviewing Drive Default Settings ............................................... 19

SCSI ID ............................................................................. 21

Parity Checking .................................................................... 22

Terminator Power ................................................................... 22

Data Compression ................................................................. 23

Media Recognition System (DDS-4 Drives Only).................................. 23

Power-On Self-Test.................................................................. 24

Host Operating System ............................................................ 24

SCSI Wide/Narrow Configuration (DDS-4 Drives Only) ........................ 25

Vendor ID ........................................................................... 25

Recording Drive Information..................................................... 25

Accessing the Inside of Your Computer....................................... 26

Mounting the Internal Tape Drive............................................... 26

Mounting the Drive into a 3.5-inch Drive Bay .................................... 26

Mounting the Drive into a 5.25-inch Drive Bay................................... 28

Connecting a SCSI Cable........................................................ 29

Connecting to a Wide SCSI Connector........................................... 29

Connecting to a Narrow SCSI Connector ........................................ 29

Checking SCSI Termination...................................................... 30

Connecting a Power Cable...................................................... 30

Completing Your Installation..................................................... 31

Registering Your Tape Drive ..................................................... 32

Chapter 4 - Installing external tape drives .................... 33

Unpacking ........................................................................... 33

What Else You Need.............................................................. 33

Installation Summary .............................................................. 34

Reviewing Drive Default Settings ............................................... 34

SCSI ID ............................................................................. 35

Parity Checking .................................................................... 35

Data Compression ................................................................. 35

Media Recognition System (DDS-4 Drives Only).................................. 36

Power-On Self-Test.................................................................. 36

Host Operating System ............................................................ 36

Recording Drive Information..................................................... 36

Connecting a SCSI Cable........................................................ 37

Connecting to a Wide SCSI Connector........................................... 37

Connecting to a Narrow SCSI Connector ........................................ 37

Checking SCSI Termination...................................................... 38

Connecting a Power Cable...................................................... 38

Completing Your Installation..................................................... 39

Registering Your Tape Drive ..................................................... 39

Chapter 5 - Operating Your Tape Drive .......................... 40

Using the Appropriate Media................................................... 40

Handling Cartridges .............................................................. 41

Loading a Cartridge............................................................... 42

Initializing a Blank Cartridge ................................................... 42

Unloading a Cartridge ........................................................... 43

Write-Protecting a DDS Cartridge.............................................. 44

Cleaning the Tape Heads ........................................................ 45

Chapter 6 - Understanding the Drive LEDs ..................... 46

Front Panel LEDs.................................................................... 46

LED Summary ....................................................................... 47

Clean LED............................................................................ 47

Media LED........................................................................... 48

Drive LED............................................................................. 48

Chapter 7 - Troubleshooting ............................................ 49

Missing or Damaged Parts ...................................................... 49

SCSI ID Problems................................................................... 50

SCSI Termination Problems ...................................................... 50

Mounting Hardware Problems .................................................. 50

Drive Does Not Work ............................................................. 50

Power-On Self-Test Fails........................................................... 51

Computer Does Not Boot ........................................................ 51

Computer Does Not Recognize Drive......................................... 51

Backup Program Does Not Recognize Drive ................................ 52

Write Error........................................................................... 52

Hardware Error..................................................................... 52

Appendix A - Loading Revised Firmware....................... 53

Firmware Upgrade Methods .................................................... 53

Using Firmware Cartridges ...................................................... 54

Appendix B - Technical Support Information.................. 55

World-wide Ser vices .............................................................. 55

World-wide Web ................................................................... 55

E-mail Technical Support ........................................................... 55

Regional Services .................................................................. 56

Phone Technical Support........................................................... 56

Technical Support FAX ............................................................. 56

Support Services in the Americas .............................................. 56

Telephone Support ................................................................. 56

Technical Support FAX (US and International) .................................... 56

SeaTDD ............................................................................. 56

Support Services in Europe...................................................... 57

Support Services for Africa and the Middle East........................... 57

Support Services in Asia and the Western Pacific ......................... 58

List of Figures

FIGURE 1. Drives Covered in This User’s Guide ..................................................11

FIGURE 2. Front Panel Components ....................................................................14

FIGURE 3. Internal Tape Drive Jumper Settings ....................................................20

FIGURE 4. Internal Tape Drive Switch Settings .....................................................21

FIGURE 5. Mounting an Internal Tape Drive ........................................................27

FIGURE 6. Mounting Holes for the Internal Tape Drive in a 3.5-inch Installation ...... 27

FIGURE 7. Mounting Holes for the Internal Tape Drive in a 5.25-inch Installation .... 28

FIGURE 8. SCSI Interface Connector on the Internal Tape Drive .............................29

FIGURE 9. Two SCSI Termination Examples for the Internal Tape Drives .................30

FIGURE 10. Power Connector on the Internal Tape Drive ......................................31

FIGURE 11. Back Panel of the External Tape Drive ..............................................35

FIGURE 12. Two SCSI Termination Examples for the External Tape Drives ..............38

FIGURE 16. Loading a Cartridge .......................................................................42

FIGURE 17. Eject Button on Front Panel of Drive ..................................................43

FIGURE 18. Write-protecting a DDS Cartridge ....................................................44

FIGURE 19. Front Panel LEDs on Internal Drive (external drive is similar) .................46

List of Tables

TABLE 1. DDS-4 and DAT 72 Capacity and Transfer Rates ....................................13

TABLE 2. Internal Tape Drive Default Settings .......................................................20

TABLE 3. SCSI IDs and Corresponding Jumper Settings .........................................21

TABLE 4. Host Operating Systems and Corresponding Switch Settings ....................24

TABLE 5. External Tape Drive Default Settings ......................................................34

TABLE 7. Cartridge Guidelines and Pitfalls...........................................................41

TABLE 6. Matching Drives with the Media They Support........................................41

TABLE 8. LED Quick Summary............................................................................47

TABLE 9. Clean LED..........................................................................................47

TABLE 10. Media LED.......................................................................................48

TABLE 11. Drive LED.........................................................................................48

TABLE 12. European Toll-Free Numbers...............................................................57

TABLE 13. Asia and Western Pacific Numbers.....................................................58

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