Saunier Duval ISOTWIN CONDENS F 35 E Guide de l'utilisateur
Instructions for use
Installation and servicing
ISOTWIN CONDENS F 35 E
HIGH EFFICIENCY CONDENSING COMBINATION BOILER
GUARANTEE REGISTRATION
Thank you for installing a new Saunier Duval appliance in your home.
Saunier Duval appliances are manufactured to the very highest standard so we are
pleased to offer our customers a Comprehensive Guarantee.
This product is guaranteed for 24 months from the date of installation or 30 months from
the date of manufacture, whichever is the shorter, for parts. In addition, this product is
guaranteed for 12 months from the date of installation or 18 months from the date of
manufacture, whichever is the shorter, for the labour.
The second year of the parts guarantee, from the beginning of the 13th month onwards
after installation or manufacture, is conditional upon the boiler having been serviced by a
CORGI registered gas installer,
in accordance with the manufacturer’s recommendations. We strongly recommend
regular servicing of your gas appliance, but where the condition is not met, any
chargeable spare parts or components issued within the applicable guarantee period still
benefit from a 12 month warranty from the date of issue by the manufacturer.
We recommend you complete and return as soon as possible your guarantee registration
card.
If your guarantee registration card is missing, you can obtain a copy or record your
registration by telephoning the Saunier Duval Customer Service number below.
For customer service call:
01773 525 914
Technical helpline: 01773 828400
For General and Sales enquiries:
Tel. 0870 6064351
To register your Saunier Duval appliance call:
0800 073 2144
Please complete the Benchmark Log Book at the end of this manual, if the appliance fails
to operate then the condition should be reported immediately to our service organisation
Saunier Duval Service 01773 525 914.
DO NOT REMOVE the appliance from the system until the engineer has confirmed and
signed the report allowing the return of the appliance to the merchant.
The merchant will NOT accept any returns unless supported by Saunier Duval Service
the engineer’s signed report.
1
Instructions for Use
Instructions for use
Index
1 General points
.........................................................................2
2 Documents .............................................................................2
3 Safety ......................................................................................2
3.1 Gas Leak or Fault ..............................................................................2
3.2 Safety regulations and recommendations
..........................................2
4 Guarantee / Responsibility
......................................................3
5 Appliance use
..........................................................................4
6 Servicing .................................................................................4
7 Recycling
.................................................................................4
8 Appliance use
..........................................................................6
8.1 Control panel
......................................................................................6
8.2 Commissioning and lighting ...............................................................6
8.3 Temperature adjustment ....................................................................7
9 Turn the boiler off ....................................................................7
10 Fault finding
.............................................................................7
11 Frost protection .......................................................................8
11.1 Boiler frost protection .........................................................................8
11.2 Installation frost protection .................................................................8
12 Maintenance/After Sales Service
............................................8
2
1 General points
ISOTWIN CONDENS F 35 E boiler
is an appliance that uses condensing
technology, which recovers heat present
in waste gas.
Thanks to this operating principle,
the boiler consumes less energy and
decreases NOx and CO2 emissions.
ISOTWIN CONDENS F 35 E boiler has a
double use (heating + instantaneous hot
water).
This appliance of the room-sealed type
is equipped with a flue exhaust and air
intake for combustion products called the
flue system. This flue system connection
principle offers the possibility to install the
appliance in any room and with no specific
ventilation requirements.
The installation and the commissioning
of the appliance has to be carried out by
a skilled professional who is responsible
for the compliance of the installation and
the commissioning according to current
regulations.
You also have to call on a skilled
professional for the maintenance and the
repairing of the appliance as well as for
any gas adjustment.
Saunier Duval has specially designed
different accessories for your appliance
depending on your installation.
If you want to have a detailed list, please
contact your supplier or visit our website
www.saunier-duval.co.uk.
2 Documents
Please keep this manual as well as any
documents enclosed with it safe for
future reference.
We accept no liability in case of damage
due to the non-compliance of the
instructions of the present manual.
3 Safety
3.1 Gas Leak or Fault
Do not switch on nor switch off the light.
Do not activate the electrical switch.
Do not use the phone in this risky area.
Do not light up a flame (for example, a
lighter or a match).
Do not smoke.
Turn off the gas emergency control
valve immediatly.
Open all windows and doors to
ventilate the area.
Warn any person in the house.
Inform the Gas Utility company or a
skilled professional.
3.2 Safety regulations and
recommendations
Please observe the following safety
regulations and recommendations:
Do not use any aerosols, solvents,
abrasive cleaner, detergents with
chlorine, paint, glue, etc. near the
appliance. Under unfavourable
conditions, these substances can be
very corrosive even for the flue.
•
•
•
•
•
•
•
•
•
•
•
3
Instructions for Use
Do not use or store any explosive
material or easily flammable (for
example, petrol, paint, etc.) in the room
where the appliance is situated.
Never switch off the safety devices and
do not try to handle these devices as
this could lead to a malfunction.
Do not change:
- The appliance,
- The appliance environment,
- Water, air, gas and electric supply,
- Flue system.
Never carry out by yourself
maintenance or repairing operations on
the appliance.
In case of a water leakage, immediately
close the cold water inlet of the
appliance and call a skilled professional
to repair the leakage.
Do not break sealed mechanisms.
Do not modify the technical conditions
close to the appliance, as these are
very important as far as the appliance
safety is concerned.
For example: the minimum clearances
of the external sides.
Warning!
A heating safety valve with a discharge
pipe and a domestic hot water pressure
relief valve with a discharge pipe are fitted
to this appliance. The valves must not be
touched except by a skilled professional.
If the valves discharges at any time, switch
the appliance off and isolate it from the
electrical supply.
Warning!
We advise you to be very careful when
adjusting hot water temperature: water
can be very hot when releasing from the
draw off tap.
•
•
•
•
•
•
•
•
4 Guarantee / Responsibility
Your appliance is guaranteed for a
period of 24 months from the date of
installation or 30 months from the date of
manufacture whichever is the shorter and
covers manufacturing defects only.
We, Saunier Duval, undertake to repair or
replace parts free of charge which
are recognised by us to be of faulty
manufacture - if necessary after return to
our factory for examination - on condition
that:
The appliance was installed by a
qualifled gas installer in accordance
with installation instructions, and all the
relevant codes of practice, standards
and legislation in force.
The appliance has been used for
normal domestic purposes and in
accordance with the manufacturer’s
operating and maintenance
instructions.
The appliance has not been serviced,
maintained, repaired dismantled or
tampered with during the guarantee
period, by anyone other than a
competent person.
The repair or replacement of parts
during the guarantee period does not
have the effect of extending the period.
This guarantee does not cover:
Any defects or damage resulting
from incorrect or poor installation,
inadequate servicing, or maladjustment
of the gas or water used.
Any defects in the system to which the
appliance is connected.
•
•
•
•
•
•
4
Any deterioration or maladjustment
following changes in the nature or
pressure of the gas or the water used,
or a change in the characteristics of the
electrical supply voltage.
Notification of any fault should be made
to the appliance installer. No repairs
should be undertaken upon the appliance,
intending it to be covered by the product
guarantee without prior authorisation from
Saunier Duval.
IMPORTANT: The appliance serial number
must be quoted on all correspondence/
contact made with Saunier Duval.
This guarantee is in addition to your
statutory and other legal rights, which
will not be excluded or diminished by the
return of the guarantee registration card.
5 Appliance use
Saunier Duval’s appliances are
manufactured according to the latest
technical evolutions and current safety
regulations.
This appliance is used to produce
hot water using gas. Any other use
is considered as inappropriate and is
forbidden.
The manufacturer shall not be responsible
for any damage caused by another
use. In that case the user shall be the
responsible.
•6 Servicing
Clean the case of the appliance with
wet soapy cloth.
Do not use any abrasive cleaning
product as they could damage the
housing or plastic parts.
7 Recycling
The appliance comprises many recyclable
parts. The packaging, the appliance and
the content of the package shall not be
thrown together with domestic waste
but eliminated according to the current
regulations.
•
•
5
Instructions for Use
6
8 Appliance use
8.1 Control panel
1
2
4
3
7
6
5
Legend
1 Operating indicator
2 Display of the available pressure in the
heating circuit
3 Operating mode selection
4 DHW temperature adjustment
5 Display of the measured temperature in
the heating circuit
6 On/off switch
7 Heating temperature adjustment
8.2 Commissioning and lighting
Make sure that:
the boiler is connected to the electrical
supply.
the gas service cock is open.
Push the switch (6) until the “I” symbol
appears.
The operating indicator on the control
panel turns on: the boiler is ready to
run.
•
-
-
•
Push “MODE” to modify the operating
mode of the boiler. The ◄ symbol is
then situated in front of the selected
mode:
Central heating and
domestic hot water
Central heating only
Domestic hot water only
Appliance frost protection
•
7
Instructions for Use
8.3 Temperature adjustment
8.3.1 Domestic hot water temperature
adjustment
The domestic hot water must be set at
max 63°C.
Push + or – on the side to adjust the
max temperature.
The ECO symbol remains until 49°C.
8.3.2 Heating temperature adjustment
Push + or – on the side to change
water temperature between 22°C and
the maximum value allowed by your
installer.
Observation:
A quick push on +/- or / side
displays the temperature value previously
selected
•
•
9 Turn the boiler off
Push the switch (6) until the “O” symbol
appears.
The appliance is no longer supplied
with electric power.
We advise you to turn off the appliance
gas supply if you leave home for a long
period.
10 Fault finding
If there is a fault, then a fault symbol
displays and the operating indicator on the
control panel flashes red.
Warning !
Never try to service or repair the appliance
by yourself and only start the appliance
once a skilled professional repaired the
fault.
•
Symbol and
fault code
Cause Corrective action
The operating
indicator is OFF.
Power failure Check the mains power supply is on and that
the appliance is switched on at the spur or
socket. The appliance starts automatically
once the power supply is on. If the fault
persists, please contact a skilled professional.
code F1, F4
Ignition fault Deactivate the boiler
Wait 5 seconds and then start the boiler again.
If the fault continues, please contact a skilled
professional.
code F2, F3
Air flow failure
code F5 Overheating fault Please contact a skilled professionnal
Insufficient water
pressure in the system
Open the blue tap situated under the boiler
until you obtain a pressure between 1 and
2 bars on the indicator. If you have to fill it
this might be caused by a leakage in your
appliance. In this case, contact a skilled
professional to check the boiler and system.
Other defects Please contact a skilled professionnal
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