Samsung Bixolon SRP-500 Manuel utilisateur

Samsung Elector-Mechanics

Printed In Korea

2003. 2

Operator's Manual

SRP-500

Safety Precautions

In using the present appliance, please keep the following safety

regulations in order to prevent any hazard or material damage.

Violating following instructions can cause serious injury or death.

Do not plug several products in one

multi-outlet.

This can provoke over-heating and a fire.

If the plug is wet or dirty, dry or wipe it before

usage.

If the plug does not fit perfectly with the

outlet, do not plug in.

Be sure to use only standardized

multi-outlets.

You must use only the supplied adapter.

It is dangerous to use other adapters.

Do not pull the cable to unplug.

This can damage the cable, which is the

origin of a fire or a breakdown of the printer.

Keep the plastic bag out of children’s

reach.

If not, a child may put the bag on his head.

Do not plug in or unplug with your hands

wet.

You can be electrocuted.

Do not bend the cable by force or leave it

under any heavy object.

A damaged cable can cause a fire.

If you observe a strange smoke, odor or

noise from the printer, unplug it before

taking following measures.

Switch off the printer and unplug the set from

the mains.

After the disappearance of the smoke, call

your dealer to repair it.

WARNING

PROHIBITE

PROHIBITE PROHIBITE

ONLY SUPPLIED ADAPTER

PROHIBITE

TO UNPLUG

PRINTER

Violating following instructions can cause slight wound or damage the appliance.

Keep the desiccant out of children’s

reach.

If not, they may eat it.

Install the printer on the stable surface.

If the printer falls down, it can be broken and

you can hurt yourself.

Use only approved accessories and do

not try to disassemble, repair or remodel it

for yourself.

Call your dealer when you need these

services.

Do not use the printer when it is out of

order. This can cause a fire or an

electrocution.

Switch off and unplug the printer before

calling your dealer.

Do not let water or other foreign objects in

the printer.

If this happened, switch off and unplug the

printer before calling your dealer.

WARNING

PROHIBITE PROHIBITE

PRINTER

PRINER

DISASSEMBLING

PROHIBITED

PRINTER

PROHIBITE

PRINTER

DEALER

TO UNPLUG

retrieval, or transmitted in any form or by any means, electronic, mechanical,

photocopying, recording, or otherwise, without the prior written permission of

SAMSUNG ELECTRO-MECHANICS.

No patent liability is assumed with respect to the use of the information

contained herein. While every precaution has been taken in the preparation of

this book, SAMSUNG ELECTRO-MECHANICS assumed no responsibility for

errors or omissions. Neither is any liability assumed for damages resulting

from the use of the information contained herein.

Neither SAMSUNG ELECTRO-MECHANICS nor its affiliates shall be liable to

the purchaser of this product or third parties for damages, losses, costs, or

expenses incurred by purchaser or third parties as a result of : accident,

misuse, or abuse of this product or unauthorized modifications, repairs, or

alterations to this product, or (excluding the U.S) failure to strictly comply with

SAMSUNG ELECTRO-MECHANICS’ s operating and maintenance

instructions.

SAMSUNG ELECTRO-MECHANICS shall not be liable against any damages

or problems arising from the use of any options or ant consumable products

other than those designated as Original Samsung products or Samsung

Approved products by SAMSUNG ELECTRO-MECHANICS.

Notice

The contents of this manual are subject to change without notice.

EMC and Safety standards Applied

Product Name : SRP-500

The following standards are applied only to the printers that are so labeled.

Europe : CE marking, TUV/GS : EN60950 ; 1999

North America : EMI : FCC Class A

Safety standards : UL / C-UL : UL60950-3rd.

National : CB-scheme : IEC 60950 ; 1999

WARNING

The connection of a non-shielded printer interface cable to this printer will

invalidate the EMC standards of this device.

You are cautioned that changes or modifications not expressly approved by

the party responsible for compliance could void your authority to operate the

equipment.

CE Marking

The printer conforms to the following Directive and Norms

Directive 89/336/EEC EN 55022 Class A :1998

EN 55024 : 1998

(EN 61000-4-2 : 1995+A1 : 1998)

(EN 61000-4-3 : 1996)

(EN 61000-4-4 : 1995)

(EN 61000-4-5 : 1995)

(EN 61000-4-6 : 1996)

(EN 61000-4-11 : 1994)

EN 61000-3-2 : 1995+A1 : 1998+A2 : 1998)

EN 61000-3-3 : 1995

Directive 73/23/EEC Safety : EN 60950 ; 1999

Table of contents

• Introduction …………………………………………………………….. 1

• Chapter 1. Setting up the printer

1-1. Unpacking ……………………………….………..…………… 3

1-2. Choosing a place for the printer ………………………..…… 4

1-3. Connecting the cables ………………………………..……… 5

1-4. Installing or replacing the paper roll ……………………....... 7

1-5. Installing new ink cartridge(s) ……………………..…………. 9

1-6. Using the control panel ……………………………….……… 11

1-7. Self test …………….………………………….………………. 13

• Chapter 2. Troubleshooting

2-1 The printer does not start printing ……………….…………… 14

2-2 The printer stops printing …………………………..…………. 15

2-3 You want to check the operation of the printer by itself …… 15

2-4 Printing is poor …………………………………………………. 16

2-5 You want to check a software program ……………………… 17

• Chapter 3. DIP switch

3-1Setting the DIP switches …………………………….….…........ 18

3-2Changing the DIP switch setting ……………………………… 20

• Chapter 4. Code table ………………………………………………….21

• Chapter 5. Control commands list

5-1. Commands …………………………………………..………….. 33

5-2. Charactercodetables………………………………………….35

5-3. Command descriptions ……………………….……………….. 36

• Chapter 6. Reference information

6-1Printing specification ………………………………….……….... 70

6-2Paper specification ……………………………..………………..70

6-3Ink cartridge specification ………………………………………70

6-4Electrical characteristics ………………………….…………..…71

6-5Reliability ……………………………….……………………..…. 71

6-6Environmental conditions ……………….…............................. 71

6-7Dimension & Weight …………………………….………………. 72

6-8Optionalfeatures…………………………………….………….. 72

Introduction

• Front view

• Rear view

The SRP-500 is a high-quality inkjet POS printer.

This one-station printer has the following features.

• Compact design and light-weight.

• High-speed printing using logic-seeking.

• Easy to use : clamshell mechanism.

• High reliability and long life due to the use of stepping motors for both

carriage return and paper feeding.

• Two color printing (red/black/blue/green) available.

• Various formats are possible because the paper feeding pitch is selectable.

• High general control utility based on the ESC/POS (TM) standard.

• 2 drawers can be driven due to the internal drawer interface.

• Character font (12X12, 12X14) is selectable.

• The auto cutter uses a circular method with a high-quality blade and a long

life (Approximately 1,000,000 cuts)

• Paper near end sensor is standard.

• Please be sure to read the instructions in this manual carefully before

using your new printer.

Chapter 1

Setting up the printer

1-1. Unpacking

Your printer box should include the items shown in the illustration below.

If any items are damaged or missing, please contact your dealer.

1-2. Choosing a place for the printer

• Avoid locations that are subject to direct sunlight or excessive heat.

• Avoid using or storing the printer in a place subject to excessive

temperature or moisture.

• Do not use or store the printer in a dirty location.

• When setting up the printer, choose a stable, horizontal location.

• Intense vibration or shock may damage the printer.

• Ensure the printer has enough space to be used easily.

1-3. Connecting the cables

• Plugging in AC adapter

CAUTION

• Before connecting the printer to the power supply, make sure that the

voltage and power specifications match the printer’s requirements.

• Using an incorrect power supply can cause serious damage to the

printer.

Connect the AC adapter according to the following procedure.

1) Make sure the printer is turned off.

2) Plug the AC adapter cable into the printer’s power connector.

3) Plug the power cord into the outlet, and turn on the power.

• Connecting the interface cable

Connect the printer to the host ECR (host computer) though an interface

cable matching the specification of the printer and the host ECR (host

computer).

Be sure to use a drawer that matches the printer’s specification.

Depending on the interface your system uses, either connect the serial,

parallel or USB communication cable to the appropriate connector on the

back of the printer.

Cables are provided by your dealer or system installer.

Connect the interface cable according to the following procedure.

1) Turn off printer and the ECR (host computer) host.

2) Plug the interface cable into the interface connector on the printer then

fasten the screw on both sides of the connector.

3) Plug the drawer kick-out cable into the drawer kick-out connector on

the printer. (When removing the drawer kick-out cable, press on the

connector’s clip while pulling out.)

1-4. Installing or replacing paper roll

CAUTION

Notice the caution label and do not touch the auto cutter blade when

you open rear cover.

1) To prevent data loss, make sure that the printer is not receiving data.

2) Open the rear cover by pressing the open button and push the arrow mark

back.

3) Remove the used

paper roll core if

there is one.

4) Insert the paper roll

as shown.

5) Be sure to note the

correct direction that

the paper should

come off the paper

roll.

6) Pull out small amount

of paper as shown.

Then close the cover

and tear off the extra

paper by pulling it

toward the front of

the printer.

1-5. Installing new Ink cartridge(s)

1) Remove new ink cartridge from

sealed pouch.

(Hold cartridge by round plastic

tab to avoid contamination)

2) Remove Mylar from face of new

cartridge.

CAUTION

Do not touch ink cartridge’s metallic

connector surface with your fingers.

Doing so will contaminate the

connector and produce bad print

quality.

3) Turn the printer on and open

the front cover of printer.

4) Pull down cartridge holder.

5) Take out old ink

cartridge(s).

Place new cartridge(s)

into carriage.

Hold plastic tab to ensure

clean installation.

Black cartridge goes into

the left carriage.

The color cartridge goes

into right carriage.

(tab faces front of

printer.)

6) Close cartridge holder.

7) Close front cover of

printer.

Notice

The ink drop counter is automatically reset when the ink-cartridge is installed.

1-6. Using the control panel

Most of the functions of this printer are governed by software,

but you can monitor the printer’s status by looking at the lights on the

control panel and for some procedures you will use the buttons.

Control panel

Power (LED)

This indicator light is on when the power is turned on.

It blinks when the printer is in the self test printing standby state.

Always wait until this indicator light stops blinking before you start using the

printer and before you turn it off.

Error (LED)

When this indicator light is on(but not blinking), it means that the printer is out

of paper or almost out of paper or the printer covers are open.

When this light blinking, there is an error. If you see this light blinking, turn off

the printer for a few seconds and then turn it black on.

If the light is still blinking, call your supervisor or a service person.

Cartridge (LED)

The right indicator is for the right cartridge and the left indicator for the left

cartridge. If the printer is a single color printer, the left cartridge indicator will

be used. In most cases, the left cartridge is black, and the right is a color.

This indicator light (LH/RH) blinks when the cartridge is almost out of ink and

stays on when the cartridge(s) is removed.

Clean (BUTTON)

Use this button to clean the printer head.

(See the instructions “Printing is poor” (2-4) in chapter 2 for Cleaning the

printer head.)

Feed (BUTTON)

Use this button to feed paper or to start self test and for hexadecimal dump

mode.

(See the instructions “Self Test” (1-7) in this chapter for self test.) (See the

instructions “Hexadecimal Dump” (2-5) in chapter 2 for hexadecimal dump

mode.)

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