Sage The Dual Boiler BES920 Manuel utilisateur

the Dual Boiler™

BES920/SES920

EN QUICK GUIDE DE KURZANLEITUNG

FR GUIDE RAPIDE NL SNELSTARTGIDS

IT GUIDA RAPIDA ES GUÍA RÁPIDA

PT MANUAL RÁPIDO PL SZYBKI PRZEWODNIK

PAGE HEADER.....

SAGE®

RECOMMENDS

SAFETY FIRST

At Sage®we are very safety

conscious.We design and

manufacture appliances

with your safety foremost in

mind.We also ask that you

exercise a degree of care

when using any electrical

appliance and adhere to

the following precautions.

READ ALL INSTRUCTIONS

BEFORE USE AND SAVE

FOR FUTURE REFERENCE

• A downloadable version of this

document is also available at

sageappliances.com

• Before using for the rst

time, please ensure that your

electricity supply is the same

as shown on the rating label on

the underside of the appliance.

If you have any concerns

please contact your local

electricity company.

• The installation of a residual

current safety switch is

recommended to provide

additional safety when using

all electrical appliances.

Safety switches with a rated

operating current not more

than 30mA are recommended.

Consult an electrician for

professional advice.

CONTENTS

2Sage®Recommends Safety First

6KnowYour New Appliance

8Operating Your New Appliance

18 Care & Cleaning

21 Troubleshooting

24 Guarantee

PAGE HEADER.....

WE RECOMMEND SAFETY FIRST

• Remove and discard any

packaging materials safely,

before rst use.

• To eliminate a choking hazard

for young children, discard the

protective cover tted to the

power plug safely.

• Ensure the product is properly

assembled before rst use.

• This appliance is for household

use only. Do not use the

appliance for anything other

than its intended purpose.

Do not use in moving vehicles

or boats.Do not use outdoors.

Misuse may cause injury.

• Position the appliance on a

stable, heat resistant, level, dry

surface away from the counter

edge, and do not operate on

or near a heat source such as

a hot plate, oven or gas hob.

• Fully unwind the power cord

before operating.

• Do not let the power cord hang

over the edge of a counter

or table. Do not let the power

cord touch hot surfaces or

become knotted.

• Do not leave the appliance

unattended when in use.

• If the appliance is to be:

- left unattended

- cleaned

- moved

- assembled; or

- stored

Always switch o the espresso

machine by pressing the

POWER button to OFF.

Switch o and unplug

from the power outlet.

• Regularly inspect the power

cord, plug and actual appliance

for any damage. If found to

be damaged in any way,

immediately cease use of

the appliance and return the

entire appliance to the nearest

authorised Sage Service

Centre for examination,

replacement or repair.

• Keep the appliance and

accessories clean. Follow

the cleaning instructions

provided in this book. Any

procedure not listed in this

instruction booklet should be

performed at an authorised

Sage Service Centre.

• The appliance can be used by

children aged 8 or older and

persons with reduced physical,

sensory or mental capabilities

or a lack of experience and

knowledge, only if they have

been given supervision or

instruction concerning use of

the appliance in a safe way and

understand the hazards involved.

• Children should not play with

the appliance.

• Cleaning of the appliance should

not be carried out by children

unless they are 8 years or older

and under adult supervision.

PAGE HEADER.....

WE RECOMMEND SAFETY FIRST

• The appliance and its cord

should be kept out of reach

of children aged 8 years

and younger.

• Do not use attachments

other than those provided

with the appliances.

• Do not attempt to operate

the appliance by any method

other than those described in this

booklet.

• Do not move the appliance whilst

in operation.

• Do not use any other

liquid apart from cold mains/town

water.We do not recommend

the use of highly ltered, de-

mineralised or distilled water as

this may

aect the taste of the coee

and how the espresso machine

is designed to function.

• Never use the appliance

without water in the water tank.

• Ensure the portalter is rmly

inserted and secured into

the brewing head before

using the machine.

• Never remove the portalter

during the brewing operation as

the machine is under pressure.

• Do not place anything, other than

cups for warming, on top

of the appliance.

• Use caution when operating

machine as metal surfaces are

liable to get hot during use.

• Do not touch hot surfaces.

Allow the product to cool

down before moving or

cleaning any parts.

• Heating element surface is

subject to residual heat after use.

• Always ensure the appliance

is turned OFF, unplugged at

the power outlet and has been

allowed to cool before cleaning,

attempting to move or storing.

• The appliance is not intended

to be operated by means of

an external timer or separate

remote-control system.

• The use of attachments not

sold or recommended by Sage

may cause re, electric shock

or injury.

• Always turn the appliance to

the o position, switch o at the

power outlet and unplug at the

power outlet when the appliance

is not in use.

• Any maintenance other than

cleaning should be performed

by an authorised Sage®

service centre.

• Do not use the appliance

on a sink drain board.

• Do not operate the appliance

if it is in an enclosed space,

or within a cupboard.

• Use caution when descaling

as hot steam may be released.

Before descaling, ensure drip

tray is empty and inserted.

Refer to ‘Care & Cleaning’

for further instructions.

PAGE HEADER.....

WE RECOMMEND SAFETY FIRST

FOR HOUSEHOLD USE ONLY

SAVE THESE INSTRUCTIONS

NOTICE TO CUSTOMERS

REGARDING MEMORY

STORAGE

Please note that in order to better

serve our customers, internal

memory storage has been

imbedded into your appliance.

This memory storage consists

of a small chip to collect certain

information about your appliance

including the frequency of use

of the appliance and the manner

in which your appliance is being

used. In the event your appliance

is returned for service, the

information collected from the

chip enables us to quickly and

eciently service your appliance.

The information collected also

serves as a valuable resource

in developing future appliances

to better serve the needs of our

consumers.The chip does not

collect any information regarding

the individuals who use the

product or the household where

the product is used. If you have

any questions regarding the

memory storage chip please

priv[email protected]

SPECIFIC INSTRUCTIONS

FOR WATER FILTER

• Filter cartridge should be kept

out of reach of children.

• Store lter cartridges in a dry

place in the original packaging.

• Protect cartridges from heat

and direct sunlight.

• Do not use damaged

lter cartridges.

• Do not open lter cartridges.

• If you are absent for a prolonged

period of time, empty the water

tank and replace the cartridge.

The symbol shown indi-

cates that this appliance

should

not be disposed of in

normal household waste.It

should be taken to a local authori-

ty waste collection centre desig-

nated for

this purpose or to a dealer

providing this service. For more

information, please contact your

local council oce.

To protect against electric

shock, do not immerse the

power cord, power plug

or appliance in water or any

other liquid.

KNOW YOUR NEW APPLIANCE

A. Top ll 2.5 litre removable water tank

B. POWER button

C. Backlit LCD interface

D. MENU access and DISPLAY

mode buttons

E. Espresso pressure gauge

F. Integrated & removable 58mm tamper

G. Actively heated 58mm group head with

embedded element

H. 58mm full stainless steel portalter

I. Convection heated 6 cup warming tray

J. Manual and programmable 1 & 2 cup volume

controls

K. Easy to operate steam lever

L. Dedicated hot water outlet

M. 360° swivel action steam wand

with 3 hole tip

N. De-scale access point

O. Integrated tool storage tray

P. Drop down swivel foot

Q. Removable drip tray

NOT SHOWN

15 bar Italian pump

Dual stainless steel boilers

Electronic PID temperature control

Over pressure valve

Low pressure pre-infusion

Power save mode

Safety thermal cut-out protection

Rating Information

220–240V ~50–60Hz 1800–2200W

KNOW YOUR NEW APPLIANCE

LCD INTERFACE

• Display Modes

• Shot Temp

• Shot Clock Timer

• Clock

Programmable Functions

• Shot Temp

• Shot Volume - 1 & 2 cup

• Pre-Infusion

• Auto Start

ACCESSORIES

A. Stainless steel frothing jug

B. Single & dual wall lter baskets

(1 & 2 cup)

C. Water lter holder with lter

D. Cleaning disc

E. Allen key

F. Cleaning tool

G. Espresso cleaning tablets

H. Water hardness test strip

I. Razor™ precision dosing tool

J. Descaling Powder

Single Wall Dual Wall

PAGE HEADER.....

OPERATING YOUR NEW APPLIANCE

WARNING

Both the STEAM LEVER and

HOT WATER dial must be in the

CLOSED position for the machine

to enter START UP mode.

BEFORE FIRST USE

Machine Preparation

Remove and discard all labelling and packaging

materials attached to your espresso machine.

Ensure you have removed all parts and

accessories before discarding the packaging.

Clean parts and accessories (water tank,

portalter, lter baskets, jug) using warm water

and a gentle dish washing liquid and rinse well.

Conditioning the Water Filter

• Remove lter from the plastic bag and soak in

a cup of water for 5 minutes.

• Rinse lter under cold running water.

• Insert the lter into the lter holder.

• Set Date Dial 2 months ahead.

• To install lter, push down to lock

into place.

• Slide the water tank into position and

lock into place.

FIRST USE

Initial Start Up

• Fill tank with cold tap water.

• Dip Water Hardness Test Strip into water tank

for 1 second & set aside.

• Check Steam Lever and Hot Water dial are in

the CLOSED position.

• Press POWER On.

• Machine will prompt you to set water

hardness. Refer for test strip for your water

hardness. Use the Arrow UP or Arrow

DOWN keys to select water hardness 1–5.

Press Menu to set. Machine will beep to

conrm selection.

• Machine will reach operating temperature and

go into STANDBY mode.

Flushing The Machine

When the machine has reached STANDBY

mode, run the following 3 steps:

1. Press 2 Cup button to run water

through group head.

2. Run Hot Water for 30 seconds.

3. Activate Steam for 10 seconds.

START UP

Press the POWER button to switch the

machine ON.The POWER button will

ash and the LCD screen will display the

current espresso boiler temperature.

When the machine has reached operating

temperature, the POWER button light will stop

ashing and the MANUAL, 1 CUP and 2 CUP

buttons will illuminate.

The machine is now in STANDBY mode

ready for use.

NOTE

You will not be able to select 1 CUP, 2 CUP

or CLEANING CYCLE during START UP.

AUTO OFF MODE

The machine automatically switches

to AUTO OFF mode after 20 minutes.

PAGE HEADER.....

OPERATING YOUR NEW APPLIANCE

LCD INTERFACE

Display modes

3 modes can be displayed on the LCD screen:

Shot Temp, Shot Clock or Clock.

Press UP or DOWN arrow to change the display

mode between shot clock & clock. Shot temp

will be displayed during an extraction.

1. Shot Temp

Displays selected extraction temperature

(default set at 93°C), but can be changed

from 86°C – 96°C. See ‘Extraction

Temperature’, page 13.

2. Shot Clock

Temporarily displays duration of last espresso

extraction in seconds.

3. Clock

Temporarily displays current time (default set

at 12.00am if time has not been set).

SELECTING FILTER BASKET

SINGLE WALL Filter Baskets

Use Single Wall lter baskets when grinding fresh

whole coee beans.

Single Wall lter baskets allow you to experiment

with grind, dose and tamp to create a more

balanced espresso.

2 Cup1 Cup

1 Cup 2 Cup

• Use the 1 cup lter basket when brewing single

cups and the 2 cup lter basket when brewing

two cups, stronger single cups or mugs.

DUAL WALL Filter Baskets

Use Dual Wall lter baskets if using

pre-ground coee.

Dual Wall lter baskets regulate the pressure and

help to optimise the extraction regardless of the

grind, dose, tamp pressure or freshness.

1 Cup 2 Cup

2 Cup1 Cup

• Use the 1 cup lter basket when brewing single

cups and the 2 cup lter basket when brewing

two cups, stronger single cups or mugs.

COFFEE DOSE AND TAMPING

• Using Single Wall lter baskets, grind enough

coee to ll the coee basket.

• Tap the portalter several times to collapse

and distribute the coee evenly in the

lter basket.

PAGE HEADER.....

OPERATING YOUR NEW APPLIANCE

• Tamp down rmly (using approx.

15 – 20kgs of pressure). The amount

of pressure is not as important as

consistent pressure every time.

• As a guide to dose, the top edge of the metal

cap on the tamper should be level with the

top of the lter basket AFTER the coee has

been tamped.

TRIMMING THE DOSE

• Insert the Razor™ dosing tool into the

coee basket until the shoulders of the tool

rest on the rim of the basket.

The blade of the dosing tool should

penetrate the surface of the tamped coee.

• Rotate the Razor™ dosing tool back and

forth while holding the portalter on an

angle over the knock box to trim o excess

coee grinds. Your coee lter basket is now

dosed with the correct amount of coee.

• Wipe excess coee from the rim of the lter

basket to ensure a proper seal is achieved

in the group head.

GENERAL OPERATION

1 CUP

Press 1 CUP once to extract a single shot

of espresso at the pre-programmed duration

(30secs). The extraction will start using the low

pressure pre-infusion.

2 CUP

Press 2 CUP button once to extract

a double shot of espresso at the

pre-programmed duration (30secs).

MANUAL

The MANUAL button allows you to control the

espresso pour volume to suit your preference.

Press MANUAL button once to start the

espresso extraction.The extraction will start

using the low pressure pre-infusion.

Press MANUAL button again to stop extraction.

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