Ruckus Wireless ZoneFlex 7982 Manuel utilisateur

Ruckus Wireless™ZoneFlex™

Indoor Access Point

Release 9.5 User Guide

For the following indoor ZoneFlex AP models:

■ZoneFlex 7982 Dual Band 802.11n Smart Wi-Fi Access Point

■ZoneFlex 7962 Dual Band 802.11n Smart Wi-Fi Access Point

■ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point

■ZoneFlex 7343 802.11n Smart Wi-Fi Access Point

■ZoneFlex 7341 802.11n Smart Wi-Fi Access Point

■ZoneFlex 7321 2.4/5GHz 802.11n Smart Wi-Fi Access Point

■ZoneFlex 2942 802.11g Smart Wi-Fi Access Point

■ZoneFlex 7025 802.11n Wired/Wireless Wi-Fi Wall Switch

Part Number 800-70413-001

Published October 2012

www.ruckuswireless.com

About This Guide

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Introducing the ZoneFlex Access Point

Overview of the ZoneFlex Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

ZoneFlex 7982 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

ZoneFlex 7962 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ZoneFlex 7363 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

ZoneFlex 7343 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

ZoneFlex 7341 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

ZoneFlex 7321 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

ZoneFlex 2942 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ZoneFlex 7025 Wired/Wireless Wall Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installing the Access Point

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . 37

Step 1: Preconfigure the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Configuring for Standalone Operation or for Management by FlexMaster . . . . 42

Step 2: Verify Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 50

Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Contents

Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . 51

Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Step 3: Deploy the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

1. Choose a Location for the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

2. Connect the Access Point to a Power Source and the Network . . . . . . . . . . . 53

Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

ZoneFlex 7025 Physical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Using the 110 Punch down Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Navigating the Web Interface

Logging Into the ZoneFlex Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Navigating the Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

If You Are Using a Dual Band ZoneFlex Access Point. . . . . . . . . . . . . . . . . . . . . . . . .59

Configuring the Access Point

Configuring Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Configuring Internet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

VLAN Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Configuring NTP Server and Management VLAN . . . . . . . . . . . . . . . . . . . . . . . . 65

Default IP Addressing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Obtaining and Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Configuring L2TP Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Configuring Local Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Configuring Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring Wireless # Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Setting Ethernet Port Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Working with Port-Based VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Working with 802.1X on Wired Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Configuring Hotspot Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Customizing Hotspot Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Creating a Hotspot Walled Garden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Allowing Unrestricted Access by MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . 102

iii

Managing the Access Point

Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Viewing Current Local Subnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Viewing Current Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Changing the Administrative Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Pointing the AP to FlexMaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Working with Event Logs and Syslog Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Enabling Logging and Sending Event Logs to a Syslog Server . . . . . . . . . . . . . 118

Sending a Copy of the Log File to Ruckus Wireless Support . . . . . . . . . . . . . . . 119

Saving a Copy of the Current Log to Your Computer . . . . . . . . . . . . . . . . . . . . 119

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Upgrading Manually via FTP or TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Upgrading Manually via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Upgrading Manually via Local File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Scheduling Automatic Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Rebooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Resetting the Access Point to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Index

About This Guide

This guide describes how to install, configure, and manage the Ruckus Wireless™

ZoneFlex™Access Point. This guide is written for those responsible for installing and

managing network equipment. Consequently, it assumes that the reader has basic

working knowledge of local area networking, wireless networking, and wireless

devices.

NOTE: If release notes are shipped with your product and the information there

differs from the information in this guide, follow the instructions in the release notes.

Most user guides and release notes are available in Adobe Acrobat Reader Portable

Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at:

http://support.ruckuswireless.com/

Document Conventions

Tabl e 1 and Tab le 2 list the text and notice conventions that are used throughout this

guide.

Tabl e 1. Text C onve n tions

Convention Description Example

monospace Represents information as it

appears on screen

[Device name]>

monospace bold Representsinformation that

you enter

[Device name]> set

ipaddr 10.0.0.12

default font bold Keyboard keys, software

buttons, and field names

On the Start menu, click All

Programs.

italics

Screen or page names Click Advanced Settings.

The Advanced Settings page

appears.

About This Guide

Related Documentation

In addition to this User Guide, each ZoneFlex Access Point documentation set

includes the following:

■Quick Start Guide: Provides essential installation and configuration information to

help you get the AP up and running within minutes.

■Online Help: Provides instructions for performing tasks using the Access Point’s

Web interface. The online help is accessible from within the Web interface.

■Release Notes: Provide information about the current software release, including

new features, enhancements, and known issues.

NOTE: If you will be managing your ZoneFlex Access Points using ZoneDirector, refer

to the ZoneDirector User Guide (available from the Ruckus Wireless website).

Documentation Feedback

Ruckus Wireless is interested in improving its documentation and welcomes your

comments and suggestions. You can email your comments to Ruckus Wireless at:

[email protected]

When contacting us, please include the following information:

■Document title

■Document part number (on the cover page)

■Page number (if appropriate)

For example:

■Ruckus Wireless ZoneFlex Indoor Access Point Release 9.5 User Guide

■Part number: 800-70413-001

■Page 88

Table 2. Notice Conventions

Icon Notice Type Description

Information Information that describes

important features or

instructions

Caution Information that alerts you to

potential loss of data or

potential damage to an

application, system, or device

Warning Information that alerts you to

potential personal injury

Introducing the ZoneFlex Access

Point

Overview of the ZoneFlex Access Point

Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point!

ZoneFlex Access Points are the industry’s most easy to use, yet robust and feature-

rich Wi-Fi Access Points designed to bring power and simplicity together for large-

scale indoor deployments.

Your ZoneFlex Access Point uses BeamFlex™, a patented antenna technology from

Ruckus Wireless that allows wireless signals to navigate around interference, extend

wireless signal range, and increase speeds and capacity for wireless networks. The

BeamFlex™ antenna system consists of an array of high-gain directional antenna

elements that allow ZoneFlex Access Points to find quality signal paths in a changing

environment, and sustain the baseline performance required for supporting data,

audio and video applications.

Your ZoneFlex Access Point can be deployed in standalone mode or as part of the

ZoneFlex Smart WLAN system, in which it can be managed by either FlexMaster or

ZoneDirector WLAN controller.

NOTE: For more information on the ZoneFlex system (including FlexMaster and

ZoneDirector), BeamFlex, and other Ruckus Wireless technologies, visit

www.ruckuswireless.com.

In This Chapter

Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Introducing the ZoneFlex Access Point

Unpacking the ZoneFlex Access Point

1. Open the Access Point package, and then carefully remove the contents.

2. Return all packing materials to the shipping box, and put the box away in a dry

location.

3. Verify that all items listed in Package Contents below are included in the package.

Check each item for damage. If any item is damaged or missing, notify your

authorized Ruckus Wireless sales representative.

Package Contents

A complete Access Point package contains all of the items listed below:

■ZoneFlex Access Point

■Software License Agreement/Product Warranty Statement

■Quick Setup Guide

■(Ethernet cables, power adapters and mounting kits are optional accessories that

may or may not be included depending on the SKU purchased)

Getting to Know the Access Point Features

This section identifies the physical features of each ZoneFlex Access Point model that

is discussed in this guide. Before you begin the installation process, Ruckus Wireless

recommends that you become familiar with these features.

■ZoneFlex 7982 Access Point

■ZoneFlex 7962 Access Point

■ZoneFlex 7363 Access Point

■ZoneFlex 7343 Access Point

■ZoneFlex 7341 Access Point

■ZoneFlex 7321 Access Point

■ZoneFlex 2942 Access Point

■ZoneFlex 7025 Wired/Wireless Wall Switch

NOTE: This User Guide does not include information on ZoneFlex Outdoor Access

Points or the ZoneFlex 7731 Wireless Bridge. For information on those ZoneFlex

models (along with Ruckus Wireless MediaFlex and MetroFlex product lines), refer to

their respective documentation available from support.ruckuswireless.com.

Autres manuels pour ZoneFlex 7982

Ce manuel convient aux modèles suivants

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