Ricoh Ko-P1 Manuel de service

Technical Bulletin PAGE: 1/4

Model:

Ko-P1

Date:

13-Mar-19

No.:

RM0BY001

Subject:

FSM correction on manual adjustment of print head position

Prepared by:

H. Morishima

From: 1st System Biz Promotion Sec., IP Business Center

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other ( ) Tier 2 Tier 0.5

Service Manual Correction:

Please delete following descriptions crossed out in red and add the following descriptions in bold

to your field service manual.

3. Replacement and Adjustment

>Carriage Unit

>Print Head Unit

> Adjustment after Replacing the Print Head Unit

Adjusting Head Inclination (P.242~)

5. Rotate the adjustment cam [A] to adjust the head inclination.

Refer to the following table for the rotation angle of the cam.

Rotation angle (degree)

Moving distance ( m)

12.1

16.2

20.4

24.8

29.3

38.9

100

44.3

110

50.2

120

130

65.3

140

78.1

144

Technical Bulletin PAGE: 2/4

Model:

Ko-P1

Date:

13-Mar-19

No.:

RM0BY001

Value of SP3-175 (μm)

(Read value of colorimetric sensor)

Rotation angle (degree)

Cam Rotation direction

-144

Counter clockwise

-140

78.2

-130

65.4

-120

57.1

-110

50.3

-100

44.4

-90

-80

34.1

-70

29.4

-60

24.0

-50

20.5

-40

16.3

-30

12.2

-20

8.1

-10

4.1

Clockwise

12.1

16.2

20.4

24.8

29.3

38.9

100

44.3

110

50.2

120

130

65.3

140

78.1

144

Technical Bulletin PAGE: 3/4

Model:

Ko-P1

Date:

13-Mar-19

No.:

RM0BY001

Adjusting Head Position in the Direction of Sub Scan (P.244~)

5. Adjust the head position until the value displayed on the operation panel turns ± 10 m. Rotate

the sub scan direction head position adjustment cam [A] to adjust the head position.

For the rotation angle of the cam, refer to the following table and the graph in the step 5, Adjusting

Head Inclination.

Rotation angle (degree)

Moving distance ( m)

2.8

5.7

8.6

11.5

14.4

17.4

20.4

23.5

26.7

100

110

33.3

120

36.8

130

40.5

140

44.4

150

48.5

160

53.1

170

58.2

180

64.1

190

71.8

200

Technical Bulletin PAGE: 4/4

Model:

Ko-P1

Date:

13-Mar-19

No.:

RM0BY001

Value of SP3-175 (μm)

(Read value of colorimetric sensor)

Rotation angle (degree)

Cam Rotation direction

-200

In case of adjusting

position of print head 1:

Clockwise

In case of adjusting

position print head 2 or 3:

Counter Clockwise

-190

71.9

-180

64.2

-170

58.3

-160

53.2

-150

48.6

-140

44.5

-130

40.6

-120

36.9

-110

33.4

-100

-90

26.8

-80

23.6

-70

20.5

-60

17.5

-50

14.5

-40

11.6

-30

8.7

-20

5.8

-10

2.9

2.8

In case of adjusting

position of print head 1:

Counter Clockwise

In case of adjusting

position print head 2 or 3:

Clockwise

5.7

8.6

11.5

14.4

17.4

20.4

23.5

26.7

100

110

33.3

120

36.8

130

40.5

140

44.4

150

48.5

160

53.1

170

58.2

180

64.1

190

71.8

200

Technical Bulletin PAGE: 1/4

Model:

Ko-P1

Date:

14-Mar-19

No.:

RM0BY002

Subject:

Important notice on ONYX RIP driver

Prepared by:

H. Morishima

From: 1st System Biz Promotion Sec., IP Business Center

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other ( ) Tier 2 Tier 0.5

Important Notice:

When installing the ONYX RIP, the ONYX RIP driver must be updated to the version

“Ricoh_Pro_2019-02-15-09-58” or later by following procedures.

If ONYX RIP driver is not updated to this or later version, the device cannot print out any

image via ONYX RIP.

Procedures:

Uninstall the old ONYX RIP driver

Please check followings:

1. Bundled ONYX RIP has been installed.

2. Installed ONXY RIP is initial state.

If new profiles or “QuickSet” have been created or imported, delete them.

Delete printer “Ricoh Pro L51XX” from the ONYX RIP.

How to delete the printer:

1. Select RIP-Queue > FILE > “Manage Printers…”

Technical Bulletin PAGE: 2/4

Model:

Ko-P1

Date:

14-Mar-19

No.:

RM0BY002

2. Select the printer and click “Delete”.

How to update

1. Download the latest version of ONYX RIP driver from the firmware download site.

2. Execute the driver file which downloaded in step1.

3. Select a printer which customer uses in following screen.

Note: If update an existing printer, select same type of printer.

Technical Bulletin PAGE: 3/4

Model:

Ko-P1

Date:

14-Mar-19

No.:

RM0BY002

4. Select “Update Printer” and check “Update Driver” in “Configure Options” screen.

Note:

If delete the printer from ONYX RIP in advance, step4 is skipped.

If “New Printer” is selected, both new and old printer driver exist together. In this

case, both drivers have to be deleted once and the new driver have to be re-

installed.

Technical Bulletin PAGE: 4/4

Model:

Ko-P1

Date:

14-Mar-19

No.:

RM0BY002

5. Driver update is executed.

Note: Command prompt screen appears while executing.

6. Click “Finish” after completing driver update, then RIP-Queue appears.

7. Check the updated driver version from RIP-Queue.

Help -> About RIPCenter RIP-Queue...

Check the printer version displayed in middle of screen as “18.0.0.XXXXX

MM/DD/YYYY”(Installed version) like figure below.

Technical Bulletin PAGE: 1/1

Model:

Ko-P1

Date:

18-Mar-19

No.:

RM0BY003

Subject:

Network setting of the RIP PC

Prepared by:

H. Morishima

From: 1st System Biz Promotion Sec., IP Business Center

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other ( ) Tier 2 Tier 0.5

SYMPTOM

The following network related errors:

-The carriage stops while printing and the operation panel remains displaying “Printing.”

-After switching to Online from Offline, pressing “Resume” on the operation panel does

not resume printing.

-Resending the job from the RIP software does not start printing, followed by a network

error.

-When attempted to connect RIP PC to the printer after rebooting the RIP software,

error message “No valid IP address found” appears.

CAUSE

The network connection between the printer and RIP PC randomly switches to wireless

connection due to a Windows OS issue.

SOLUTION

When the printer and RIP PC are connected with a LAN cable, turn Off the wireless LAN

setting on the PC.

Technical Bulletin PAGE: 1/1

Model:

Ko-P1

Date:

2-Apr-19

No.:

RM0BY004

Subject:

FSM correction on NV-RAM replacement

Prepared by:

H. Morishima

From: 1st System Biz Promotion Sec., IP Business Center

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other ( ) Tier 2 Tier 0.5

Service Manual Correction:

Please delete following descriptions crossed out in red and add the following descriptions in bold

to your field service manual.

5.Troubleshooting > When NV-RAM is Broken (Page.462)

When NV-RAM is Broken

When NV-RAM is broken, do the following procedure.

1. Replace the broken NV-RAM.

NV-RAM for controller: A label is attached.

NV-RAM for engine: No label is attached.

2. Open the right front door, then turn ON the power.

Note: Leave the cover open until following procedures compete.

3. Execute SP, and then clear the memory.

When replacing NV-RAM for controller: SP5-801-001 SP5-801-006.

When replacing NV-RAM for engine: SP5-801-002

4. If you have a backup of SP data that is stored in NV-RAM, download the data.

Download from SD card: SP5-825-001

For Backup/Download procedure of NV-RAM data, refer to NV-RAM Data Upload/Download.

5. If you have not retrieved SP data, manually input the data of factory settings.

For the data of factory settings, ask the key person in each area.

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