Ricoh SH-MF1 Manuel de service

Technical Bulletin PAGE: 1/1

Reissued: 26-Jun-15

Model: Sh-MF1

Date: 10-Aug-11

No.: RM052001c

RTB Reissue

The items in bold italics have been corrected.

Subject: Firmware Release Note: Fax

Prepared by: T. Tachibana

From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.

Classification:

Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other (Firmware)

Tier 2

This RTB has been issued to announce the firmware release information for the Fax.

Version

Program No.

Effective Date

Availability of RFU

04.00.00

M0525774D

July 2015 production

Available

03.00.00

M0525774C

December 2012 production

Available

02.00.00

M0525774B

April 2012 production

Available

01.00.00

M0525774A

1st Mass production

Available

Note: Definition of Availability of RFU via @Remote

“Available” The firmware can be updated via RFU or SD card.

“Not available”: The firmware can only be updated via SD card.

Version

Modified Points or Symptom Corrected

04.00.00

Symptom corrected:

- The LCD stalls when a Document Server document is deleted.

03.00.00

Symptom corrected:

The machine freezes if a FAX is received during a Copy job that has been in

progress for at least two minutes.

Note: This can only be cleared by turning the main power OFF/ON.

02.00.00

Symptom corrected:

Machine cannot detect pirated FCU.

01.00.00

1st Mass production

Technical Bulletin PAGE: 1/1

Reissued: 15-Mar-16

Model: Sh-MF1

Date: 10-Aug-11

No.: RM052002c

RTB Reissue

The items in bold italics have been corrected.

Subject: Firmware Release Note: GWFCU3-24(WW)

Prepared by: T. Tachibana

From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.

Classification:

Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other (Firmware)

Tier 2

This RTB has been issued to announce the firmware release information for the

GWFCU3-24(WW).

Version

Program No.

Effective Date

Availability of RFU

04.00.00

M3815570D

April 2016 production

Available

03.00.00

M3815570C

January 2013 production

Available

02.00.00

M3815570B

March 2012 production

Available

01.00.01

M3815570A

1st Mass production

Available

Note: Definition of Availability of RFU via @Remote

“Available” The firmware can be updated via RFU or SD card.

“Not available”: The firmware can only be updated via SD card.

Version

Modified Points or Symptom Corrected

04.00.00

Symptom corrected:

If an error, for example, 14-30 occurs while sending folders, the machine

may not recover from the error nor report the error.

03.00.00

Symptom corrected:

1. The number of FAX pages printed out does not match the number that

appears in the Job Log.

2. The number of pages printed out does not match the number that appears

in the Job Log, if the machine main power is turned OFF/ON while the

machine is receiving a FAX.

02.00.00

Minor bug correction

01.00.01

1st Mass production

Technical Bulletin PAGE: 1/1

Reissued: 23-Mar-12

Model: Sh-MF1 Date: 10-Aug-11 No.: RM052003a

RTB Reissue

The items in bold italics have been corrected.

Subject: Firmware Release Note: Language Install Prepared by: T. Hirai

From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other (Firmware) Tier 2

This RTB has been issued to announce the firmware release information for the

Language Install.

Version Program No. Effective Date Availability of RFU

1.02 M0525791A April 2012 production Not available

1.01 M0525791 1st Mass production Not available

Note: Definition of Availability of RFU via @Remote

“Available” The firmware can be updated via RFU or SD card.

“Not available”: The firmware can only be updated via SD card.

Version Modified Points or Symptom Corrected

1.02 Minor changes.

1.01 1st Mass production

Technical Bulletin PAGE: 1/1

Model: Sh-MF1 Date: 10-Aug-11 No.: RM052004

Subject: Firmware Release Note: MediaPrint Prepared by: K. Hamada

From: 1st Overseas Tech Support Sec., 1st PQM Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other (Firmware) Tier 2

This RTB has been issued to announce the firmware release information for the

MediaPrint.

Version Program No. Effective Date Availability of RFU

1.00.00 M0525798A 1st Mass production Available

Note: Definition of Availability of RFU via @Remote

“Available” The firmware can be updated via RFU or SD card.

“Not available”: The firmware can only be updated via SD card.

Version Modified Points or Symptom Corrected

1.00.00 1st Mass production

Technical Bulletin PAGE: 1/1

Reissued: 06-Oct-11

Model: Sh-MF1 Date: 10-Aug-11 No.: RM052005a

RTB Reissue

The items in bold italics have been added.

Subject: Firmware Release Note: NetworkDocBox Prepared by: T. Hirai

From: MFP/Printer Tech Service Dept., 3rd Tech Service Sect.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other (Firmware) Tier 2

This RTB has been issued to announce the firmware release information for the

NetworkDocBox.

Version Program No. Effective Date Availability of RFU

1.04 M0525793B October 2011 production Available

1.03 M0525793A 1st Mass production Available

Note: Definition of Availability of RFU via @Remote

“Available” The firmware can be updated via RFU or SD card.

“Not available”: The firmware can only be updated via SD card.

Version Modified Points or Symptom Corrected

1.04 Other changes:

Scan to file would not allow the creation of PDF files if the "Master

Password" setting was configured but the "Document Password" setting

was not. After the fix, Scan to file will now allow the creation of PDF files

under these conditions.

This firmware is dependent on the following firmware modules.

Please be sure to update all of them:

Network DocBox Ver.1.04 M0525793B

Scanner Ver.01.03 M0525777B

Web Uapl Ver.1.02 M0525789B

1.03 1st Mass production

Technical Bulletin PAGE: 1/2

Reissued: 23-Mar-12

Model: Sh-MF1 Date: 10-Aug-11 No.: RM052006a

RTB Reissue

The items in bold italics have been corrected.

Subject: Firmware Release Note: OpePanel.EXP Prepared by: T. Hirai

From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other (Firmware) Tier 2

This RTB has been issued to announce the firmware release information for the

OpePanel.EXP.

For US Models

Version Program No. Effective Date Availability of RFU

1.02 M0521492B April 2012 production Available

1.01 M0521492A 1st Mass production Available

For EU Models

Version Program No. Effective Date Availability of RFU

1.02 M0521493B April 2012 production Available

1.01 M0521493A 1st Mass production Available

For ASI Models

Version Program No. Effective Date Availability of RFU

1.02 M0521494A April 2012 production Available

1.01 M0521494 1st Mass production Available

Note: Definition of Availability of RFU via @Remote

“Available” The firmware can be updated via RFU or SD card.

“Not available”: The firmware can only be updated via SD card.

For US Models

Version Modified Points or Symptom Corrected

1.02 Minor changes.

1.01 1st Mass production

For EU Models

Version Modified Points or Symptom Corrected

1.02 Minor changes.

1.01 1st Mass production

Technical Bulletin PAGE: 2/2

Reissued: 23-Mar-12

Model: Sh-MF1 Date: 10-Aug-11 No.: RM052006a

For ASI Models

Version Modified Points or Symptom Corrected

1.02 Minor changes.

1.01 1st Mass production

Technical Bulletin PAGE: 1/2

Reissued: 24-Jul-15

Model: Sh-MF1

Date: 10-Aug-11

No.: RM052007f

RTB Reissue

The items in bold italics have been corrected or added.

Subject: Firmware Release Note: PCL

Prepared by: T. Tachibana

From: 3rd Tech Service Sect., MFP/Printer Tech Service Dept.

Classification:

Troubleshooting

Mechanical

Paper path

Product Safety

Part information

Electrical

Transmit/receive

Other (Firmware)

Action required

Service manual revision

Retrofit information

Tier 2

This RTB has been issued to announce the firmware release information for the PCL.

Version

Program No.

Effective Date

Availability of RFU

1.07

M0525796G

July 2015 production

Available

1.06

M0525796F

October 2014 production

Available

1.05

M0525796E

December 2013 production

Available

1.04

M0525796D

December 2012 production

Available

1.03

M0525796C

July 2012 production

Available

1.02

M0525796B

October 2011 production

Available

1.01

M0525796A

1st Mass production

Available

Note: Definition of Availability of RFU via @Remote

“Available” The firmware can be updated via RFU or SD card.

“Not available”: The firmware can only be updated via SD card.

Version

Modified Points or Symptom Corrected

1.07

Symptom corrected:

1. If a PCL5 job is printed under certain conditions related to the font header

information when using host printing, PCL default fonts are used.

(GFPR#RE14100009)

1.06

Symptom corrected:

1. If the glyph data of TrueType fonts includes hinting information that is on the

edge of the frame, an SC899 error might occur. (GFPR#RC14030010)

1.05

Symptom corrected:

1. Additional condition that caused “SC899 caused by the printing of specific kinds

of TrueType fonts in PCL jobs” to still occur after the release of v1.04.

(GFPR#RE11070014, GFPR#RC12050012, GFPR#RE12080003,

GFPR#RE13010012, GFPR#RE13020020)

2. Print data that contains many intricate curve lines might take a long time to print.

(GFPR#RE13030010)

3. A PCL XL error might occur when using the Citrix UPD to print.

1.04

Symptom corrected:

1. SC899 caused by the printing of specific kinds of TrueType fonts in PCL jobs.

(GFPR#RE11070014, GFPR#RC12050012, GFPR#RE12080003)

Technical Bulletin PAGE: 2/2

Reissued: 24-Jul-15

Model: Sh-MF1

Date: 10-Aug-11

No.: RM052007f

Version

Modified Points or Symptom Corrected

1.03

Symptom corrected

1. SC899 caused by the printing of specific kinds of scalable TrueType fonts.

(GFPR#RE11100007)

2. SC899 caused by the printing of specific kinds of scalable TrueType fonts.

(GFPR#CN11110001)

3. The use of a PCL5 macro results in an extra blank page being added to the job.

(GFPR#RE11110012)

1.02

Other changes:

Shifted characters in duplex PCL jobs containing macros that use either of the

following commands:

<ESC>&l#U

<ESC>&l#Z

1.01

1st Mass production

Technical Bulletin PAGE: 1/1

Model: Sh-MF1 Date: 10-Aug-11 No.: RM052008

Subject: Firmware Release Note: PS/PDF Prepared by: K. Hamada

From: 1st Overseas Tech Support Sec., 1st PQM Dept.

Classification: Troubleshooting

Mechanical

Paper path

Part information

Electrical

Transmit/receive

Action required

Service manual revision

Retrofit information

Product Safety Other (Firmware) Tier 2

This RTB has been issued to announce the firmware release information for the PS/PDF.

Version Program No. Effective Date Availability of RFU

1.01 M0525797A 1st Mass production Available

Note: Definition of Availability of RFU via @Remote

“Available” The firmware can be updated via RFU or SD card.

“Not available”: The firmware can only be updated via SD card.

Version Modified Points or Symptom Corrected

1.01 1st Mass production

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