ReSound Vea Manuel utilisateur

NON WIRELESS

BEHIND-THE-EAR (BTE)

USER GUIDE

ReSound VeaTM

ReSound MagnaTM

2 3

Hearing instrument model:

Left serial number: Right serial number:

Introduction

Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound

technology and design, combined with the customized set-up selected by your hearing care

professional, will make hearing a more enjoyable experience. Hearing instruments will enable

you to hear sounds that you may not have heard in years because of your hearing loss. Practice

and a positive attitude are important in learning to use hearing instruments. Your ReSound instru-

ments have been adjusted according to your individual hearing loss and needs. Some people

adjust quickly to wearing hearing instruments in their ears and hearing new sounds; other

people may need more time.

Please read this manual carefully in order to wholly beneﬁt from the use of your hearing instru-

ments. With proper care, maintenance, and usage, your hearing instruments will aid you in

better communication for many years. Ask your hearing care professional if you have any ques-

tions.

ReSound is a registred trade mark of GN ReSound A/S

Intended use

Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to

compensate for impaired hearing. The fundamental operating principle of hearing instruments

is to receive, amplify, and transfer sound to the eardrum of a hearing impaired person.

Tube type: Dome size:

Model VE60 VE70 VE80 MG90

Battery size 312 13 13 675

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CONTENTS

Introduction ........................2

Description of the hearing instruments ....6

Getting started......................8

On/Off function .....................8

SmartStart .........................8

Battery door lock ....................9

Inserting/Replacing the battery ..........9

Low battery indicator ................10

Inserting/removing hearing instruments ...10

Operation of the hearing instrument .....13

Volume control (optional)..............13

Programme button (optional)...........14

Telephone use .....................16

Telecoil (optional) ...................16

PhoneNow........................17

Tele-loop systems ..................19

Direct audio input (optional)............19

Connecting/Disconnecting audio boots ..20

Care and maintenance ...............21

Daily maintenance ..................22

Cleaning earmolds ..................22

Cleaning thin tubes and domes ........23

How to apply domes ................24

General precautions.................26

General warnings ...................26

Battery warning Information ...........28

Notice for prospective hearing aid users ..28

Notice for children with hearing loss .....30

Warning to Hearing Aid Dispensers......30

Troubleshooting guide ...............32

Technical Data .....................36

Warranty and repairs ................42

SYMBOLS

WARNING points out a situation that could lead to serious injuries,

i CAUTION indicates a situation that could lead to minor and moderate injuries.

i Advice and tips on how to handle your hearing instrument better.

543

8/9

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Description of the

BTE hearing instruments

VE360-DI

VE370-DVI, VE270-DVI, VE170-VI

VE380-DVI, VE280-DVI, VE180-VI

MG490-DVI

1. Program button

2. Battery compartment & On/Off switch

3. Sound outlet

4. Front microphone inlet

5. Back microphone inlet

6. Volume control (optional)

7. Direct audio input

8. Left/Right indicator

(Left=Blue/Right=Red)

9. Battery door lock

10. Model

11. Product name

12. Serial number

13. Battery door

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Battery door lock

Your hearing care professional can install a Left/Right side indicator (Blue=Left,

Red=Right), which can be used to lock the battery door. Once locked, the

instrument can only be turned off once the instrument is unlocked.

To lock the battery door:

1. Close the battery door

2. Using the battery door locking tool, slide the color marker to the right.

To unlock the battery door:

Slide the color marker to the left.

Inserting/Replacing the battery

1. Open the battery door completely by using your ﬁngernail.

2. Remove the used battery if present. Insert the new battery with the

positive side in the correct position. The battery door has a ‘+’ indicator to

help determine the correct insertion.

3. Gently close the battery door.

iTip: 1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of 1 year.

2. When the hearing instruments are not in use for an extended period of time, remov-

ing the batteries may help prevent corrosion of the battery compartment, and ensure

that battery life is not shortened.

Getting started

On/Off function

1. When the battery door is closed, the hearing instrument turns on,

and the default program will be activated.

2. To turn off the hearing instrument, open the battery door. Many

individuals can use their ﬁngernail to pull it open.

Tip: Whenever the hearing instruments are not in use,

remember to turn them off to avoid unnecessary battery

consumption.

SmartStart

Hearing instruments can be turned on once you have placed them on your ears. If you prefer to

turn them on just prior to placing them on your ear, your hearing care professional can activate a

function called SmartStart.

This function will delay the time in which the hearing instruments turn on by ten seconds after

the battery compartment is closed. This reduces the risk that the hearing instruments will whistle

while you put them on. With SmartStart, a beep will be heard for each second of the delay period.

Unlock Lock

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hearing instruments should ﬁt snugly but comfortably. If hearing instruments cause irritation

of the ears, contact your hearing care professional. Never attempt to modify the shape of the

hearing instrument, earmolds, or tubing yourself.

Tip: It may be helpful to pull your ear up and outward with your opposite hand during

insertion.

Low battery indicator

Your hearing care professional can set your hearing instrument to give an acoustical indica-

tion when the battery is reaching its end of life. The hearing instrument will reduce ampliﬁca-

tion and emit a melody if battery power gets too low. This signal will recur every 5 minutes for

VE60/70/80 models, and every 15 minutes for MG90 model, until the hearing instrument auto-

matically switches off. It is recommended that you keep spare batteries on hand.

Inserting/Removing hearing instruments

Insertion (custom earmolds)

1. Hold the earmold between your thumb and index ﬁnger and position its

sound outlet in your ear canal.

2. Slide the earmold all the way into your ear with a gentle, twisting move-

ment.

3. Turn the top part of the earmold gently backwards and forwards so that it

tucks behind the fold of skin above your ear canal.

4. Move the earmold up and down and gently press to ensure it is positioned

correctly in the ear. Opening and closing your mouth can ease insertion.

5. Make sure the hearing instrument is seated behind the ear.

By experimenting, an easier method may be discovered. With proper insertion,

Insertion (domes)

1. Hold the thin tube where it bends, and gently push the dome into the ear canal. Push the

dome far enough into the ear canal so that the thin tube lies ﬂush with the head.

2. It is important that the tube and the dome ﬁt correctly into your ear.

3. When the dome is placed correctly, you should not be able to see the thin tube sticking out

when facing a mirror.

Note: You should never

attempt to bend or modify

the shape of the thin tube.

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Removal (custom earmolds)

1. Hold a portion of your earmold towards the back of the ear.

2. Pull the earmould outward and simultaneously rotate the earmold forward.

3. Consult your hearing care professional if you have difﬁculties removing the hearing

instrument.

Removal (domes)

1. Hold the thin tube with your thumb and foreﬁnger and pull the

tube outward.

2. Consult your hearing care professional if you have difﬁculties

removing the hearing instrument.

Operation of the hearing instrument

Volume control (in 70, 80 and 90 models)

The volume wheel has numbers on it from 1 to 4, with 4 being

the maximum volume setting. During the ﬁtting of the hearing

instrument, your hearing care practitioner will select an optimal

volume setting for you. Please note the setting of that particular

level. To increase the volume with the instrument ﬁt to your ear,

turn the volume control wheel up. To reduce the volume, turn the

wheel down.

Please note that your instrument has been ﬁt by your hearing care professional and that your hear-

ing loss requires a certain amount of ampliﬁcation. This will also affect how much you are able to

increase the volume on your instrument. If you want to go back to the default volume setting, the

volume control has to be set at 2,5 (between 2 and 3). If you prefer not to use the volume wheel your

hearing care practitioner can disable the volume control.

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Program button

Depending on your experience level with hearing instruments, in-

dividual hearing needs, and the type of listening environments you

experience, your hearing care professional may activate additional

programs. If additional programs have been activated, the follow-

ing list explains how they work.

1. You can switch between programs by pushing the program button once.

2. You will then hear one or more beeps. The number of beeps indicates which

program you have selected (one beep = program one, two beeps = program two, etc.).

3. When the hearing instruments are turned off and then back on, the hearing instrument

always returns to the default setting (program one).

Program Description of when to use

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Telephone use

Finding the optimal position for holding a telephone may require practice

for some individuals, and one or more of the following suggestions may

be helpful.

1. Hold the telephone as you would normally.

2. Hold the telephone towards the top of the ear (closer to where the

microphones are).

3. If whistling occurs, it may take a few seconds of holding the telephone

in the same position before the hearing instrument adapts.

4. Any whistling may also be decreased by holding the telephone slightly away from the ear.

5. Depending on your individual needs, your hearing care professional may activate a pro-

gram speciﬁcally for telephone use.

PhoneNow

The PhoneNow function, available on some hearing instrument models, allows your hearing

instrument to automatically switch to your telephone program when a telephone receiver is

raised to the ear. When the telephone receiver is removed from the ear, the hearing instrument

automatically returns to the previous listening program.

Telecoil (optional)

If needed, a telecoil can be activated by your hearing care professional and accessed through

one of the additional programs. A telecoil picks up a telephone’s magnetic signal and converts

it to sound. When using a telecoil program, the receiver of the telephone may need to be held

closer to the hearing instrument. The handset of the telephone may need to be moved to slightly

different positions in order to ﬁnd the best reception.

Placement of PhoneNow magnets

While some telephone receivers produce a magnetic ﬁeld strong enough

to activate the Phone Now function, other telephone receivers require an

additional magnet to be placed on the telephone receiver. In order to place

the PhoneNow magnet properly:

1. Clean the telephone receiver thoroughly.

2. Hold the telephone vertically, in a position similar to when making a

telephone call.

3. Place the magnet just below the telephone receiver. If necessary,

move the magnet to another position to improve ease of use and

comfort while speaking.

4. If you are not satisﬁed with the strength of Auto Phone, you can reposition the Auto Phone

magnet or add additional Auto Phone magnets

iTip: Use only recommended cleaning agent to clean the telephone prior to placing the

magnet on the phone in order to obtain best possible adherence.

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PhoneNow usage

Telephones can be used in a normal manner. A beep signal will indicate that the PhoneNow fea-

ture has automatically switched the hearing instrument to your telephone program. Initially, you

may need to move the telephone receiver slightly to ﬁnd the best position for reliable PhoneNow

activation and good hearing on the telephone.

i PhoneNow warnings

1. Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet

is swallowed, please seek advice from a medical practitioner.

2. The magnet used to supplement the magnetic ﬁeld of a telephone receiver may affect

some medical devices or electronic systems. The manufacturer of any magnetically sensi-

tive devices (e.g. pacemakers) should advise you regarding appropriate safety precautions

when using your hearing instrument and magnet in close proximity to the medical device or

electronic system in question.

If the manufacturer cannot issue a statement, we recommend keeping the magnet or a

telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive devices

(e.g. pacemakers).

Tele-loop systems

Many places, such as theaters, houses of worship, and schools are equipped with tele-loop

systems. When using a telecoil program with tele-loop systems, sound is picked up directly.

If there is no sound from the hearing instruments in a tele-loop system and with a telecoil

program activated, the tele-loop system may not be turned on or is not operating correctly. If

a facility is not equipped with a tele-loop system, sitting as close as possible to the front may

be helpful.

Direct audio input (optional)

Use of direct audio input (DAI), which enables a direct connection of the hearing instruments to

items such as television, radio, and remote microphones, may increase speech understanding for

some individuals. The sound source is connected to the hearing instruments by a cable or a wire-

less FM system to the audio boot. This accessory connects to the bottom of the hearing instru-

ments, and once properly clicked into place, the hearing instruments switch to DAI automatically.

i PhoneNow Precautions

1. High distortion during dialing or phoning may mean that the magnet is not in the optimal

position relative to the telephone receiver. To avoid the issue, please move the magnet to

another place on the telephone receiver.

2. Only use magnets supplied by GN ReSound.

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