As both calibration and firmware update software use virtual COM port to connect to your Gimbal, you may need
to download a device driver. When you connect your gimbal to a PC via USB cable and turn it on, please check the
Windows Device Manager (Windows only) and see if CP210x USB to UART Bridge is installed or not. If not, you
need to download the driver from Silabs.
Please select “Download VCP (5.3 MB) (Default)” on the page for Windows computers.
Once you have downloaded and installed the S1 driver from the above website, there will be an option available in
the drop-down menu in the firmware update program.
If you’re using Windows 10 and you are currently installing the driver, avoid using the Universal Windows 10
version which it may cause issues communicating with the PC. Instead, download and install the Windows 7/8
version.
What are the 3 modes on the gimbal and what do they do?
Pan Mode –Tilt and roll are locked; camera can pan left and right
Follow Mode –Camera can pan left, right, up, down
Lock Mode –Pan/tilt/roll axis are all locked
Can I update S1 firmware with my Mac computer?
The Removu S1 is designed to function properly with Windows computers. However we have released a macOS
version as well.
How do I turn BacPac mode on?
YTo turn on BacPac mode, press and hold the “M” (Mode) button for 3 seconds.
How do I connect the remote control to the S1?
Turn on both the remote control and the S1. Press and hold the joystick down for around 5 seconds with the S1
remote control. Press and hold the pair button (the button with a chain symbol) for around 5 seconds with the S1.
When both of the unit are in pair mode, they will automatically connect to each other. If they fail to connect after
several attempts, please contact support.
How do I change gimbal modes on the remote control?
To change gimbal modes on the remote control, press down on the directional joystick.
