Quintum A Series A200 Manuel

End of Life Announcement

Quintum Technologies Inc. Page 1

71 James Way,

Eatontown,

New Jersey 07724 U.S.A.

End of Sale/End of Life for Tenor A200 MultiPath Voice/Data Router

The Tenor A200 MultiPath Voice/Data Router product is being discontinued.

The last day to order Tenor A200 products will be March 1, 2004.

Introduction

The Tenor A200 MultiPath Voice/Data Router was first introduced in January 2002.

These products have been successfully deployed and providing voice over IP services in

small office and home office (SOHO) applications throughout the world.

End of Sale and End of Life

This document outlines the End of Sale (EoS) and End of Life (EoL) plan for the Tenor

A200 product line.

The reason for this EoL notice is the upcoming introduction of the new Tenor AS Series

of products which replaces the A200 product.

The TenorAS Series offers a wider range of configurations plus enhanced capabilities to

better meet the needs of our customers.

Recommended Product Migration

The recommended alternatives for Tenor A200 product are shown in the table below -

AS Series Product FXS Ports FXO Ports VoIP Ports

Tenor ASM200 2 2 2

Tenor ASG200 2 0 2

** Please note that the new Tenor AS Series products are not direct replacements for

the Tenor A200. The Tenor A200 included an IP router, firewall, and a four port Ethernet

hub. The Tenor AS Series products do not include a router, firewall, or hub and are

designed to be connected into the users LAN which will already have a router and

firewall of the users choice.

End of Life Announcement

Quintum Technologies Inc. Page 2

71 James Way,

Eatontown,

New Jersey 07724 U.S.A.

End of Sale and Product Support Timelines

Milestone Description Date

End of Life Announcement Date when a Technical

Bulletin is issued to notify

Quintum partners and

customers of the EoL Plan for

a specified product

February 1, 2004

End of Sale Date when the EoL products

are no longer orderable or

listed in Quintum Price lists.

Service contracts can be

renewed until the end of

contract renewal date.

Products are supported until

the end of support date listed

below.

March 1, 2004

End of Production Date when Quintum ceases

manufacture of the product

and no longer maintains

inventory for new sales.

Stocks will be maintained to

support RMA activities until

the end of hardware

maintenance date.

November 31, 2003

Last Software Release Date and release number of

the last release of software for

this product.

Only maintenance releases

and patches will be supplied

after this date.

August 9, 2002

Release P4.18

End of Hardware Maintenance Date when Quintum will no

longer support hardware fixes

or repairs.

March 1, 2005

End of Software Maintenance Date when Quintum will no

longer maintain, provide bug

fixes, or test the software for

the product.

November 31, 2003

End of Contract Renewal Date when service contracts

are no longer renewable for

the product.

December 31, 2004

End of Support Date when Quintum Technical

Assistance Center (TAC) will

no longer offer support for the

product.

The product becomes

obsolete.

December 31, 2004

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