QNAP TR-002 Manuel utilisateur
External RAID
Enclosure
TR-002
TR-004
User Guide
Document Version: 1
25/02/2019
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About QNAP External RAID Enclosures.......................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 5
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................7
Drive Numbering.......................................................................................................................................8
Installation Requirements............................................................................................................................. 9
Setting Up the RAID Enclosure.................................................................................................................... 9
3. Hardware Installation
Drive Installation..........................................................................................................................................11
Installing 3.5-inch Drives on 3.5-inch Trays............................................................................................ 11
Installing 2.5-inch Drives on 3.5-inch Trays............................................................................................14
Connecting the RAID Enclosure to a NAS..................................................................................................18
Connecting the RAID Enclosure to a Computer......................................................................................... 19
Attaching the USB Cable Clip.....................................................................................................................20
Removing a USB Cable from the USB Cable Clip......................................................................................22
4. RAID Configuration
Supported RAID Types............................................................................................................................... 24
Storage Modes........................................................................................................................................... 26
Storage Modes and Platform Support.................................................................................................... 26
Mode Switch............................................................................................................................................... 26
Configuring RAID Settings Using the Mode Switch................................................................................27
5. Basic Operations
Eject Button................................................................................................................................................ 29
USB One Touch Copy Button..................................................................................................................... 29
Set Button................................................................................................................................................... 29
LEDs........................................................................................................................................................... 29
Audio Alert.................................................................................................................................................. 30
Standby Mode.............................................................................................................................................30
6. Troubleshooting
Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the RAID Enclosure........31
Hot-swapping Failed Drives........................................................................................................................31
Support and Other Resources.................................................................................................................... 32
7. Glossary
QTS.............................................................................................................................................................33
QNAP External RAID Manager...................................................................................................................33
Storage & Snapshots..................................................................................................................................33
QNAP External RAID Enclosure User Guide
1
8. Notices
Limited Warranty.........................................................................................................................................34
Disclaimer................................................................................................................................................... 34
GNU Public License....................................................................................................................................34
FCC Notice................................................................................................................................................. 42
CE Notice....................................................................................................................................................42
SJ/T 11364-2006.........................................................................................................................................43
VCCI Notice................................................................................................................................................ 43
BSMI Notice................................................................................................................................................44
2
1. Preface
About This Guide
This guide provides information on the QNAP TR-002 and TR-004 external RAID enclosures and step-by-
step instructions on installing the hardware. It also provides instructions on basic operations and
troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QNAP External RAID Enclosure User Guide
Preface 3
2. Product Overview
This chapter provides basic information about the QNAP TR-002 and TR-004 external RAID enclosures.
About QNAP External RAID Enclosures
QNAP external RAID enclosures are designed to increase the capacity and utility of your NAS or computer.
They provide RAID, JBOD, and port multiplier support for added compatibility and security across multiple
platforms. The TR-002 and TR-004 feature a mode switch for easy and accessible RAID configuration, and
their USB Type-C ports ensure quick and efficient data transfer.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Component TR-002 TR-004
Ordering Information
Ordering P/N TR-002 TR-004
Storage
Drive bays 2 x 3.5-inch SATA 6 Gbps 4 x 3.5-inch SATA 3 Gbps
Note
The TR-004 is compatible with SATA 6 Gbps drives.
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Drive tray type Key lock
Hot-swapping Yes
External I/O Ports & Expansion Slots
USB ports 1 x USB 3.1 Gen 2 (10 Gbps) Type-C 1 x USB 3.0 Type-C
Important
This port is only for connecting the RAID enclosure to a
NAS or computer.
Interface
Buttons • Eject
• Set
• USB One Touch Copy
QNAP External RAID Enclosure User Guide
Product Overview 4
Component TR-002 TR-004
Switches • Power
Important
QNAP recommends waiting at least two seconds after
powering off the RAID enclosure before powering it on
again.
• Mode
Dimensions
Form factor Tower
Dimensions (H x W x D) 169 x 102 x 219 mm
(6.65 x 4.02 x 8.62 in)
169 x 160.2 x 219 mm
(6.65 x 6.31 x 8.62 in)
Net weight 1.37 kg (3.02 lbs) 1.85 kg (4.08 lbs)
Others
Power supply unit 36W, 100-240V AC, 50/60 Hz 65W, 100-240V AC, 50/60 Hz
Warning
To reduce the risk of fire or electric shock, ensure that you
only connect the power cord to a properly grounded
electrical outlet.
Sound level 17.8 db(A) 18.1 db(A)
Note
The sound level was tested at a bystander position, which is
within one meter of the RAID enclosure. The test device
operated at low speed with the maximum number of drives
installed.
Fans System: 1 x 7 cm, 12V DC smart fan System: 1 x 12 cm, 12V DC smart fan
Warning
To avoid potential injury or damage to the components, do
not touch the fans while the device is connected to a power
source.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
External RAID enclosure 1
AC power adapter 1
Power cord 1
USB Type-C to Type-A connector cable 1
QNAP External RAID Enclosure User Guide
Product Overview 5
Item Quantity
Drive tray keys 2
USB cable clip 1
Screws for 2.5-inch drives • TR-002: 6
• TR-004: 12
Screws for 3.5-inch drives • TR-002: 8
• TR-004: 16
Quick Installation Guide (QIG) 1
Components
Front Panel
TR-002
No. Component No. Component
1 Status LED 4 Drive 2 LED
2 USB LED 5 Eject button
3 Drive 1 LED 6 USB One Touch Copy button
QNAP External RAID Enclosure User Guide
Product Overview 6
TR-004
No. Component No. Component
1 Status LED 5 Drive 3 LED
2 USB LED 6 Drive 4 LED
3 Drive 1 LED 7 Eject button
4 Drive 2 LED 8 USB One Touch Copy button
Rear Panel
TR-002
QNAP External RAID Enclosure User Guide
Product Overview 7
TR-004
No. Component No. Component
1 Set button 5 Power input
2 Mode switch 6 USB cable clip slot
3 • TR-002: USB 3.1 Gen 2 Type-C port
• TR-004: USB 3.0 Type-C port
7 Kensington security slot
4 Power switch 8 System fan
Drive Numbering
TR-002
QNAP External RAID Enclosure User Guide
Product Overview 8
TR-004
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals • NAS or computer
• Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• USB connector cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the RAID Enclosure
1. Place the RAID enclosure in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Drives on 3.5-inch Trays
•Installing 2.5-inch Drives on 3.5-inch Trays
QNAP External RAID Enclosure User Guide
Product Overview 9
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