Promise VTrak N1008 Manuel utilisateur

VTrak N1008

Product Manual

Version 1.0

IntroductIon �� 1

Packing List�� 1

sPecifications�� 2

Hardware �� 3

Front Panel �� 3

rear Panel �� 4

InstallatIon and setuP �� 5

UnPacking�� 6

summary oF the setuP Procedure�� 6

1 download PromIse utIlIty Pro �� 6

2 Install PromIse utIlty Pro �� 7

instaLL UtiLity on Mac �� 7

instaLL UtiLity on windows �� 9

3 connect Power and Power on �� 10

4 connect network (share Port)�� 11

5 connect 1G network webPam InsIGht manaGement �� 12

hdd rePlacement �� 13

removInG the drIve carrIer �� 13

InstallInG 3.5” dIsk drIve In the carrIer �� 14

usInG PromIse utIlIty Pro�� 15

ProMise UtiLity Pro�� 16

FIrst tIme setuP �� 16

FIrst tIme usInG PromIse utIlIty Pro on mac�� 20

FIrst tIme usInG PromIse utIlIty Pro on wIndows �� 23

adding afoLder witH ProMise UtiLity Pro �� 26

Using fiLeBoost �� 28

usInG webPam InsIGht�� 31

accessInG webPam InsIGht�� 32

PerusInG webPam InsIGht GuI �� 32

dasHBoard �� 33

Promise Technology

VTrak N1008

MeMBer and groUP ManageMent �� 34

creatInG anew member account �� 35

deletInG an exIstInG account�� 36

creatInG anew member GrouP �� 37

addInG members to aGrouP�� 38

network ManageMent �� 39

network InterFace bondInG �� 40

tyPes of network Bonding �� 40

teaM foLders �� 41

creatInG anew team Folder �� 42

removInG ateam Folder �� 42

addInG members to ateam Folder�� 43

edItInG/deletInG members and PermIssIon settInGs �� 44

device inforMation�� 45

device inforMation �� 45

device settings �� 46

device HeaLtH �� 47

PHysicaL drive statUs �� 47

nvMessd statUs�� 48

adMinistration �� 49

events Log �� 49

firMware UPdate �� 49

iMPort/exPort settings fiLes �� 50

service �� 50

ProtocoL �� 50

registration �� 50

configUring a new storage voLUMe�� 51

contactInG technIcal suPPort �� 53

rMa MetHods�� 53

yoUr resPonsiBiLities �� 55

retUrning tHe ProdUct for rePair �� 55

lImIted warranty �� 56

discLaiMer of otHer warranties�� 57

ContentsProduct Manual

IntroductionProduct Manual

IntroductIon

This chapter covers the following topics:

• “Packing List”

• “Specications”

• “Hardware”

• “Front Panel”

• “Rear Panel”

Packing List

Check the shipping package to make sure you have the following items:

• VTrak N1008 (includes 8 hard disk drives installed in drive carriers)

• One power cord (1.5 meter)

• Quick Start Guide

Promise Technology

VTrak N1008

System

Power supply 100 ~ 240V AC, 60 ~ 50Hz, 8A Max, 350W

System Fan System fan: 2700 RPM.12V

Hardware

monitoring Temperature, Enclosure, Physical drives, Logical drives, RAID controller

Temperature Operating: 5° ~ 35° C

Non-operating: -40° ~ 70° C

Humidity Operating: 10% ~ 95% non-condensing

Storage: 5% - 95% non-condensing

Dimensions 310 mm x 187 mm x 245 mm

Weight 16 Kg with HDD installed

General

CPU Intel CPU i5-8500.3.0 GHz. 9MB Cache.65W.6 Cores

Memory 32GB

Memory Slot 2 x Long-DIMM DDR4

Drives Shipped with eight 3.5 inch 7200 rpm SATA Hard Disk Drive (HDD) Modules mounted

in the drive bays.

Drive Support 3.5” & 2.5” ( SATA 6Gb/s) HDD/SSD

RAID RAID level support: RAID 0, 1, 5, 6, 10, 50, 60

OS Support macOS 10.15 or newer, Windows 10 or newer

Boost NVMe Cache 2TB x 2

Interface

LAN Ports Share Ports: 10G Base-T : 4-Port / 10G SFP+ : 4-Port / 25G SFP28 : 2-Port

Management: 2 Ports 1G Base-T

USB Ports USB2.0 x 2 (Back) & USB3.2 x 4 (Back)

Graphics HDMI x 1; VGA x 1

Specications

IntroductionProduct Manual

System

Power supply 100 ~ 240V AC, 60 ~ 50Hz, 8A Max, 350W

System Fan System fan: 2700 RPM.12V

Hardware

monitoring Temperature, Enclosure, Physical drives, Logical drives, RAID controller

Temperature Operating: 5° ~ 35° C

Non-operating: -40° ~ 70° C

Humidity Operating: 10% ~ 95% non-condensing

Storage: 5% - 95% non-condensing

Dimensions 310 mm x 187 mm x 245 mm

Weight 16 Kg with HDD installed

General

CPU Intel CPU i5-8500.3.0 GHz. 9MB Cache.65W.6 Cores

Memory 32GB

Memory Slot 2 x Long-DIMM DDR4

Drives Shipped with eight 3.5 inch 7200 rpm SATA Hard Disk Drive (HDD) Modules mounted

in the drive bays.

Drive Support 3.5” & 2.5” ( SATA 6Gb/s) HDD/SSD

RAID RAID level support: RAID 0, 1, 5, 6, 10, 50, 60

OS Support macOS 10.15 or newer, Windows 10 or newer

Boost NVMe Cache 2TB x 2

Interface

LAN Ports Share Ports: 10G Base-T : 4-Port / 10G SFP+ : 4-Port / 25G SFP28 : 2-Port

Management: 2 Ports 1G Base-T

USB Ports USB2.0 x 2 (Back) & USB3.2 x 4 (Back)

Graphics HDMI x 1; VGA x 1

Hardware

The following section provides a summary of the front and back panel hardware features of VTrak N1008.

Front Panel

The front panel of VTrak N1008 enclosures provide access to drives carriers. Defective drives can be

replacedwithoutinterruptionofdataavailabilitytothehostcomputer.Ifsocongured,ahotsparedrive

will automatically replace a failed drive, securing the fault-tolerant integrity of the logical drive. The self-

contained hardware-based RAID logical drive in the VTrak N1008 provides maximum performance in a

compact external enclosure.

The VTrak N1008 system power button located on the front includes the Power status LED.

Drive carrier LED behavior on VTrak N1008

LED Description

Power

Lights BLUE to indicate the system is pow-

ered on. Blinks BLUE in shutdown mode.

Drive Status

Each drive carrier has two LEDs on the

right side of the front, the Drive Status

LED located above the Activity LED. The

Drive Status LED displays BLUE when

adriveisconguredandworkingprop-

erly. When the lights are RED the HDD

requires manual replacement. ORANGE

indicates background RAID activity on this

particular HDD, no user action is required.

Drive Activity Steady BLUE when HDD link is estab-

lished,ashesBLUEduringdriveactivity.

VTrak N1008 Front Panel

Power button

Drive Status

one LED per carrier

Activity

one LED per carrier

Promise Technology

VTrak N1008

Rear Panel

The rear panel of the VTrak N1008 enclosure provides access to the power supply, 10G NAS (Share)

ports, VGA and HDMI video monitor connections, 1G Ethernet ports for device management over the

local network, and USB 3.2 ports.

1USB 2.0 ports

2HDMI (technical support only)

3USB 3.2 ports (4 ports)

4VGA port (technical support only)

5LAN RJ-45 ports (LAN1/LAN2)

Use these ports to connect to a

1G network for system manage-

ment using WebPAM Insight.

1G port numbers are written in

white text in the illustration.

6Network (Share) ports

For collaborative accounts ac-

cessing over network.

Three SKU available:

• 10G Base-T : 4-Port

• 10G SFP+ : 4-Port

• 25G SFP28 : 2-Port

7System fan vents

8PSU fan vent

9Power insert

VTrak N1008 Rear Panel

1 2 3 4

#2 #1

Installation and SetupProduct Manual

CAUTION

The electronic components within the VTrak N1008 unit are sensitive to damage

from Electro-Static Discharge (ESD). Observe appropriate precautions at all times

when handling the VTrak N1008 unit or its subassemblies.

InstallatIon and setup

This chapter contains the following topics:

• “Unpacking”

• “1 Download PROMISE Utility Pro”

• “3 Connect Power and power on”

• “4 Connect Network (Share Port)”

CAUTION

Make sure to protect the VTrak from dust, moisture, extreme temperatures and

sudden large changes in temperature at all times, even if the unit is not installed.

Promise Technology

VTrak N1008

Summary of the setup procedure

The setup procedure for the VTrak N1008 is simple and easy. The device is shipped with hard disk

drivesinstalledandaRAIDarraycongured,soitisjustnecessarytoplugitinandconnectthedevice.

However,youshouldinstallthePROMISEUtilitysoftwareusedformonitoringandadministrationofthe

system.Macusers,pleasefollowthesetupprocedurehereorintheQuickStartGuide.

The setup process is summarized below.

1. Download and install the latest software package including PROMISE Utility (download these

from PROMISE website) on the host computer and any users that will use VTrak N1008 via the

Ethernet (Share Port) interface.

2. Install PROMISE Utility.

3. Connect the power cord and power on the VTrak N1008.

4. Connect the VTrak N1008 Share Port to the network.

1 Download PROMISE Utility Pro

Then download and install PROMISE Utility on the host computer and collaborative user computers. The

softwaredownloadlesarethesameforallcomputersthatwillusetheVTrakN1008.

Go to promise.com > Products > Pegasus > VTrak > Download > Utilities

Unpacking

Carefullyremovecontentsofshippingpackage,unpackthedeviceandshippedcomponentsfromthe

protective packaging. The equipment contained in the shipment is sensitive to electrostatic discharge.

TheVTrakisshippedwitheightharddiskdrives(HDD)installedindrivecarriers,sotheunitisheavy.Be

careful handling it and taking it out of the packaging.

Installation and SetupProduct Manual

2 Install PROMISE Utilty Pro

ThePROMISEUtilitysoftwareUtilityisnecessaryformanagingusersandfolders,forenablingFileBoost,

and other important features of the VTrak N-Series.

MoreadvancedcongurationsuchaschangingtheDiskPoolsorRAIDtypecanbedoneusingtheweb-

basedmanagementinterface,WebPAMInSight,ifpreferred.

ThesoftwareUtilityinstallationpackageislocatedontheVTrakN1008.Followtheinstructionsbelowto

install the Utility according to the OS you are using.

1. Double-click on the VTrak N1008 icon on your desktop to view the device contents.

2. FindtheleR_PROMISE_Utility.dmg and double-click on it to mount the virtual drive containing

the installation software package.

3. Double-clickonthePROMISE_Utility.pkg*letobeginthesoftwareinstallation.

Note that the version number

of the .dmg le and .pkg le will

change as it is updated.

The version number used in this

example is just for the purpose

of illustration.

4. TheWelcomemenuexplainsthatsoftwarewillbeinstalledonthecomputerClicktheContinue

button to proceed with installation.

Install Utility on Mac

To install the PROMISE Utility on Mac:

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