Promise Pegasus32 R6 Manuel utilisateur

egasus32

R4, R6, R8

Product Manual

Version 1.1

Promise Technology

Pegasus32 R4/R6/R8

SuperTrak, FastTrak, VessRAID, Vess, PerfectPATH, PerfectRAID, SATA150, ULTRA133, VTrak S3000, BackTrak, Hyper-

Cache, HyperCache-R, HyperCache-W, DeltaScan and GreenRAID are registered or pending trademarks of PROMISE

Technology, Inc. in the U.S. and other countries. All other trademarks are the property of their respective owners. Informa-

tion regarding products, services and offerings may be superseded by subsequent documents and are subject to change

without notice. For the latest information and specications regarding PROMISE Technology, Inc. and any of its offerings

or services, please contact your local PROMISE ofce or the corporate headquarters. Visit www.PROMISE.com for more

information on PROMISE products.

Important data protection information

You should back up all data before installing any drive controller or storage peripheral. PROMISE Technology is not re-

sponsible for any loss of data resulting from the use, disuse or misuse of this or any other PROMISE Technology product.

Notice

Although PROMISE Technology has attempted to ensure the accuracy of the content of this document; it is possible that

this document may contain technical inaccuracies, typographical, or other errors. PROMISE Technology assumes no

liability for any error in this publication, and for damages, whether direct, indirect, incidental, consequential or otherwise,

that may result from such error, including, but not limited to loss of data or prots.

PROMISE Technology provides this publication “as is” without warranty of any kind, either express or implied, including,

but not limited to implied warranties of merchantability or tness for a particular purpose. The published information in

the manual is subject to change without notice. PROMISE Technology reserves the right to make changes in the product

design, layout, and driver revisions without notication to its users. This version of this document supersedes all previous

versions.

Recommendations

In this Product Manual, the appearance of products made by other companies, including but not limited to software, serv-

ers, and disk drives, is for the purpose of illustration and explanation only. PROMISE Technology does not recommend,

endorse, prefer, or support any product made by another manufacturer.

iii

About this guidePegasus32 Product Manual

About this guide

This Product Manual describes how to setup, use, and maintain the Pegasus32 R8, R6 and R4 unit.

It also describes how to use the Pegasus Utility software that you install and run on your computer.

Please notice that there are different setup instructions for Mac users and Windows users.

Although this manual is written specically for the Pegasus32 models, many of the functions and

descriptions can be applied to previous releases of the PROMISE Pegasus line.

This manual includes a full table of contents, chapter task lists, and numerous cross-references to help

you nd the specic information you are looking for.

Also included are four levels of notices:

WARNINGWARNING

Promise Technology

Pegasus32 R4/R6/R8

Notices for USA

Federal Communications Commission ( FCC ) notice

Notices for Japan

この装置は、クラスB 機器です。この装置は、住宅環境で使用することを目的

としていますが、この装置がラジオやテレビジョン受信機に近接して使用され

ると、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをしてください。 VCCI-B

About this guidePegasus32 Product Manual

Notices for Korea

B 급 기기

이 기기는 가정용(B 급 ) 으로 전자파적합등록을 한 기기로서 주로 가정에서 사용하는 것을 목적으로

하며 , 모든 지역에서 사용할 수 있습니다 .

“B ” class equipment

As this equipment has undergone EMC registration for house hold purpose ( “B ” Class), this product

can be used in any area and designed to be used mainly in a household.

Notices for Canada (Avis Canadien)

CAN ICES-003 (B) / NMB-003 (B)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital

apparatus set out in the interference-causing equipment standard entitled “Information Technology

Equipment (Including Digital Apparatus)”, ICES-003 of the Canadian Department of Communications.

Cet appareil num érique respecte les limites bruits radio é lectriques applicables aux appareils num

é riques de Class B prescrites dans la norme sur le mat é riel brouilleur: “Mat é riel informatique (y

compris appareils num é riques)”, NMB-003 é dict é e par le Ministre Canadien des Communications.

Notices for European Union

The product herewith complies with the requirements of the Low Voltage Directive 2014/35/EU, the

EMC Directive 2014/30/EU, the ErP Directive 2009/125/EC, the RoHS Directive 2011/65/EU and carries

the CE-marking accordingly.

Promise Technology

Pegasus32 R4/R6/R8

Notices for Taiwan

Taiwan RoHS Hazardous Substances table

限用物質含有情況標示聲明

Declaration of the Presence Condition of the Restricted Substances Marking

設備名稱直連式儲存設備

Direct Attached Storage 型號（型式） Pegasus32R4 , Pegasus32R6,

Pegasus32R8

Equipment name Type designation (Type)

單元

Unit

限用物質及其化學符號

Restricted substances and its chemical symbols

鉛汞鎘六價鉻多溴聯苯多溴二苯醚

Lead Mercury Cadmium

Hexavalent

chromium

Polybrominated

biphenyls

Polybrominated

diphenyl ethers

(Pb) (Hg) (Cd) (Cr+6) (PBB) (PBDE)

電路板－○○○○○

外殼 ○○○○○○

線材 ○○○○○○

電源供應器－○○○○○

風扇模組－○○○○○

備考 1.〝超出 0.1 wt %〞及〝超出 0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。

Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds

the reference percentage value of presence condition.

備考 2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。

Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value

of presence.

備考 3.〝－〞係指該項限用物質為排除項目。

Note 3：The “－” indicates that the restricted substance corresponds to the exemption.

vii

About this guidePegasus32 Product Manual

Safety Information

Observe all warnings on the product and in the operating instructions. To reduce the risk of bodily

injury, electric shock, re, and damage to the equipment, observe all precautions included in this guide.

You must become familiar with the safety information in this guide before you install, operate, or service

PROMISE products.

Use environment

• Make sure that the area in which you install the equipment is properly ventilated and climate controlled.

The operate normally in the temperature of 5 º C – 35 º C and relative humidity of 10% – 95%.

• Ensure that the voltage and frequency of your power source match the voltage and frequency

inscribed on the electrical rating label of the equipment.

• Never use the equipment in a wet location.

Chassis

• Do not block or cover the openings to the equipment.

• Never push objects of any kind through openings in the equipment. Dangerous voltages might be

present.

• Conductive foreign objects can produce a short circuit and cause re, electric shock, or damage to

your equipment.

• Lift equipment using both hands and with your knees bent.

Power Cords

To reduce the risk of electric shock or damage to the equipment:

• Use an approved power cord. If you have questions about the type of power cord to use, contact

your PROMISE TECHNOLOGY INC. authorized service provider.

• If you have not been provided with a power cord for your product or for any AC-powered option

intended for your product, purchase a power cord that is approved for use in your country.

• You must use a power cord rated for your product and for the voltage and current marked on the

electrical ratings label of the product. The voltage and current rating of the cord must be greater

than the voltage and current rating marked on the product.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Do not place objects on AC power cords or cables. Arrange them so that no one might accidentally

step on or trip over them.

•

Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.

• To reduce the risk of electrical shock, disconnect all power cords before servicing the equipment.

viii

Promise Technology

Pegasus32 R4/R6/R8

Equipment Modications

Do not make mechanical modications to the system. PROMISE TECHNOLOGY INC. is not

responsible for the regulatory compliance of PROMISE TECHNOLOGY INC. equipment that has been

modied.

Equipment Repairs and Servicing

The installation of internal options and routine maintenance and service of this equipment should be

performed by individuals who are knowledgeable about the procedures, precautions, and hazards

associated with equipment containing hazardous energy levels.

• Do not exceed the level of repair specied in the procedures in the product documentation.

Improper repairs can create a safety hazard.

• Remove all watches, rings, or loose jewelry when working before removing covers and touching

internal components.

• Do not use conductive tools that could bridge live parts.

• Use gloves when you remove or replace internal components; they can become hot to the touch.

If the equipment sustains damage requiring service, disconnect the equipment from the AC electrical

outlet and refer servicing to an authorized service provider. Examples of damage requiring service

include:

– The power cord, extension cord, or plug has been damaged.

– Liquid has been spilled on the equipment or an object has fallen into the product.

– The equipment has been exposed to rain or water.

– The equipment has been dropped or damaged.

– The equipment does not operate normally when you follow the operating instructions.

About this guidePegasus32 Product Manual

WARNINGWARNING

About this guide �� iii

sAfety informAtion �� vii

EquipmEnt modifications �� viii

equipment repAirs And servicing �� viii

introduction to pegAsus32 �� 1

packing List�� 1

architEcturE ��2

protocoL support ��2

kEy BEnEfits ��2

specificAtions�� 3

hardwarE �� 4

instAllAtion And setup for mAc users�� 8

summAry of the setup procedure�� 9

connect the power cord �� 10

connect pegAsus32 to your mAc�� 11

instAlling pegAsus driver on your mAc (thunderbolt only)�� 12

instAlling the usb filter driver on mAc (usb only)�� 16

instAlling the softwAre on your mAc �� 19

troubleshooting for instAlling softwAre or driver on mAc �� 23

check firmwAre version with promise utility on mAc�� 25

chEcking for updatEs �� 25

updAting firmwAre on mAc �� 30

power modes on the pegAsus32 �� 31

shutting down the pegAsus32�� 31

dAisy-chAining multiple pegAsus32 (thunderbolt only)�� 32

unLocking thE ui ��32

dispLaying muLtipLE pEgasus units ��33

tocrEatE adisk array and LogicaL drivE ��34

instAllAtion And setup for windows users �� 36

system requirements for windows �� 37

emAil event notificAtions for windows �� 37

step 1: downloAd softwAre And driver�� 37

step 2: connect the pegAsus32 to your windows computer�� 38

step 3: power onpegAsus32 �� 39

step 4: instAll driver �� 40

step 5: instAll softwAre �� 43

Promise Technology

Pegasus32 R4/R6/R8

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