Printware IJet Press Manuel utilisateur

Digital Color Printer

OPERATOR’S GUIDE

Printware would like to Thank You for investing in our quality built

products.

Please record the following information for future reference:

Model:

Serial Number:

Purchase Date:

Purchased From:

Dealer Name:

Contact Name:

Address:

Phone Number:

Notes

TABLE OF CONTENTS

Table of Contents

TABLE OF CONTENTS..............................................................................................................................I

SECTION 1 –GETTING ACQUAINTED ................................................................................................ 1

SAFETY PRECAUTIONS......................................................................................................................... 1

FRONT VIEW ............................................................................................................................................... 2

REAR VIEW ................................................................................................................................................. 3

PRINT ENGINE AREA ................................................................................................................................... 4

BEHIND THE INK TANK DOOR ..................................................................................................................... 5

SECTION 2 –INSTALLING THE PRINTER.......................................................................................... 6

TRANSPORT INSPECTION ............................................................................................................................. 6

TOOLS NEEDED........................................................................................................................................... 6

CHOOSING THE LOCATION .......................................................................................................................... 7

Work-Table Surface Must be Level......................................................................................................... 7

OPERATING CONDITIONS............................................................................................................................. 7

UNPACKING................................................................................................................................................. 8

Accessory Box Contents.......................................................................................................................... 9

INSTALLING MEDIA GUIDES.......................................................................................................................10

CONNECTING THE PRINTER ........................................................................................................................12

Connecting Power .................................................................................................................................12

Connecting to the Computer..................................................................................................................12

Minimum Computer System Requirements............................................................................................13

REMOVING SERVICE STATION TRANSPORT TAB.........................................................................................14

INSTALLING THE INK TANKS ......................................................................................................................15

Ink Tank Anatomy..................................................................................................................................15

Procedure (Installing the Ink Tanks):....................................................................................................16

INSTALLING THE PRINTHEAD CARTRIDGE ..................................................................................................18

Printhead Cartridge Protective Packaging...........................................................................................18

Procedure (Installing the Printhead): ...................................................................................................20

SECTION 3 –OPERATING THE PRINTER..........................................................................................25

CONTROL PANEL FUNCTIONS.....................................................................................................................25

Printer Status Light Indicators..............................................................................................................26

SETTING UP THE FEED ................................................................................................................................31

USING THE TOOLBOX UTILITY ...................................................................................................................34

User Interface........................................................................................................................................34

Diagnostics............................................................................................................................................37

Ink Usage...............................................................................................................................................38

PRINTING....................................................................................................................................................40

Printhead Cartridge Conditioning ........................................................................................................40

TABLE OF CONTENTS

SECTION 5 –OPERATOR MAINTENANCE........................................................................................41

INK TANK STORAGE AND HANDLING .........................................................................................................41

REPLACING THE INK TANKS.......................................................................................................................41

PRINTHEAD CARTRIDGE STORAGE AND HANDLING ...................................................................................43

CLEANING THE PRINTHEAD CARTRIDGE ....................................................................................................43

From the Toolbox:.................................................................................................................................43

Using the Clean Printhead Button: .......................................................................................................44

Manual Printhead Cleaning:.................................................................................................................44

CLEANING THE LIP OF THE PRINTHEAD CAP...............................................................................................45

CLEANING/REPLACING SERVICE STATION ITEMS.......................................................................................46

Removing the Service Station ................................................................................................................46

Cleaning the Service Station..................................................................................................................48

Removing the Wiper Motor Assembly....................................................................................................49

Cleaning the Wiper Motor Assembly.....................................................................................................49

Installing the Service Station.................................................................................................................50

Still Experiencing Print Quality Issues?................................................................................................53

REPLACING THE PRINTHEAD CARTRIDGE...................................................................................................54

CLEARING MEDIA JAMS .............................................................................................................................55

INSPECTING/REPLACING THE WASTE INK TRAY.........................................................................................56

REPLACING THE SHEET SEPARATORS.........................................................................................................57

CLEANING THE PRINTER BODY ..................................................................................................................58

CLEANING THE FEED ROLLERS AND FORWARDING ROLLERS.....................................................................58

CLEANING THE ENCODER WHEEL ..............................................................................................................58

CLEANING THE FEED SENSOR.....................................................................................................................59

CLEANING OTHER ITEMS INSIDE THE PRINT ENGINE..................................................................................60

Media (Paperpath) Sensors...................................................................................................................60

Grit Rollers (Media Transport Rollers).................................................................................................60

Printing Platen ......................................................................................................................................60

SECTION 6 –TROUBLESHOOTING GUIDE.......................................................................................61

PRINT QUALITY ISSUES:.............................................................................................................................61

Examples of Print Quality Issues (including possible causes and solutions) ........................................62

THE PRINTHEAD CARTRIDGE .....................................................................................................................65

THE PRINTER..............................................................................................................................................67

Dots or Lines Printed on Media ............................................................................................................67

Power Problems ....................................................................................................................................67

Service Station Problems.......................................................................................................................68

Interface Communication Problems......................................................................................................69

Feeding Problems..................................................................................................................................70

ERROR’S AND WARNINGS ..........................................................................................................................71

Printer Alert Window Messages............................................................................................................71

Toolbox System Status Messages...........................................................................................................72

TABLE OF CONTENTS

iii

APPENDIX A –PRINTER SPECIFICATIONS......................................................................................74

APPENDIX B –SUPPLIES AND OPTIONAL HARDWARE...............................................................75

APPENDIX C –PREPARING PRINTER FOR TRANSPORT .............................................................77

LOCAL RELOCATION...................................................................................................................................77

REMOTE RELOCATION OR SHIPPING............................................................................................................77

APPENDIX D –ENVELOPE PRINTING ATTACHMENT..................................................................79

INDEX..........................................................................................................................................................80

SECTION 1

GETTING ACQUAINTED

Section 1 –Getting Acquainted

SAFETY PRECAUTIONS

THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER,

CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE DIGITAL

COLOR PRINTER.

BEFORE USING THE PRINTER, YOU SHOULD READ THIS MANUAL CAREFULLY

AND FOLLOW THE RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND

INSTRUCTIONS:

Keep hands, hair, and clothing clear of rollers and other moving parts.

Avoid touching moving parts or materials while the machine is in use. Before clearing a jam, be sure

machine mechanisms come to a stop.

Always turn off the machine before making adjustments, cleaning the machine, or performing any

maintenance covered in this manual.

The power cord, supplied with the machine, should be plugged into a properly grounded wall outlet

located near the machine and easily accessible. Failure to properly ground the machine can result in

severe personal injury and/or fire.

The power cord and wall plug is the primary means of disconnecting the machine from the power

supply.

DO NOT use an adapter plug on the line cord or wall outlet.

DO NOT remove the ground pin from the line cord.

DO NOT route the power cord over sharp edges or trap between furniture.

Avoid using wall outlets that are controlled by wall switches or shared with other equipment.

Make sure there is no strain on the power cord caused by jamming between the equipment, walls or

furniture.

DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a qualified

service representative. Report any damage of covers to your service representative.

This machine requires periodic maintenance. Contact your authorized service representative for

required service schedules.

To prevent overheating, do not cover the vent openings.

Use this equipment only for its intended purpose.

In addition, follow any specific occupational safety and health standards for your workplace or area.

This manual is intended solely for the use and information of Printware LLC., its designated agents,

customers, and their employees. The information in this guide was obtained from several different sources

that are deemed reliable by all industry standards. To the best of our knowledge, that information is

accurate in all respects. However, neither Printware LLC. nor any of its agents or employees shall be

responsible for any inaccuracies contained herein.

MemjetTM is a registered trademark of Memjet Labels, Inc.

All other trademarks are the property of their respective holders.

including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher

SECTION 1

GETTING ACQUAINTED

Front View

Exit Roller Cover –This cover plate must be removed to install the Service Station.

Control Panel –Provides printer controls. See “Control Panel Functions”section.

Side Guide Locking Knob –Used to secure the position of the side guide.

Rear Media Support Guide –Provides the proper angle to enhance paper feeding and

separation.

Media Support Wedge –Allows for adjustments in stack angle, based on media type and

length. Helps to force the media against the separation area. Narrow and wide wedges are

provided with the printer, to accommodate different media widths.

Adjustable Media Side Guide –Adjusts to hold the media against the Media Registration Side

Guide.

Media Registration Side Guide–All media is registered against this guide. It has two positions.

Inner position for media measuring 3” to 8.5” in width.

Outer position for media measuring 8.6” to 9.5” in width.

Sheet Separator Locking Screws –These thumb screws (four total) are used to secure the

positions of the four sheet separators.

Top Cover –Provides access to the Print Engine.

10.

Ink Tank Door –Hinged door provides access to the Ink Tanks and Waste Ink Tray.

SECTION 1

GETTING ACQUAINTED

Rear View

Main Power Switch, Receptacle and Fuse –Plug in AC power cord here. Switch turns main

power on or off. Fuse provides over-current protection. Fuse rating: 2.5A, 250V, slow blow.

CAUTION: Make sure power cord is disconnected from printer before checking/replacing fuse.

WARNING: Press the ON/OFF Button, located on control panel, to properly shut-down the print

engine. Wait until all control panel lights turn off, before you turn off the main power switch.

Tip: Starting with S/N 100027598; to power-up the print engine you must press the control

panel’s ON/OFF button after turning ON the Main Power Switch. In earlier units, the print

engine would automatically power-up after turning on the main power switch.

USB Port Connection –(USB 2.0) The USB cable attaches to the printer here.

Network Connection –(Ethernet) NOT USED ON THIS DEVICE.

Sheet Separators –Used to separate a single piece of media from the stack. There are four sheet

separators on this printer.

Feed Rollers –Delivers the bottom piece of media, from the stack, through the separation area

and under the forwarding rollers. There are eight feed rollers on this printer.

Media Support Wedge Thumb Screw –Used to secure the Media Support Wedge to the Rear

Media Support Guide.

Counter –LCD displays number of pieces run for a given job. Reset button zeros counter.

Rear Media Support Guide Knob –Attaches the Rear Media Support Guide to the printer body.

SECTION 1

GETTING ACQUAINTED

Print Engine with printhead cartridge

installed and printhead latch closed.

Print Engine Area

Antistatic Brush Assembly –This assembly contains an antistatic brush that is used to help

reduce static energy and remove paper dust from the media. This assembly also contains upper

pressure rollers and fingers that help guide the paper into the print engine.

Printhead Latch –When lowered and locked this device connects the Ink Couplings with the

Printhead Cartridge. Note: The printhead latch on your printer may be blue or black.

WARNING! Never attempt to open the printhead latch manually, when in the closed/locked

position. Sever damage will result. Use the Printhead Release function from the Toolbox utility on

your PC or press the Printhead Latch Release button if a computer is not available.

Clean Printhead Button –The button located below this opening can be used to enable a “Level 1

Cleaning”cycle. Insert a non-conductive tool (i.e. plastic pen) into the opening provided, and

lightly press the button.

Additional levels of cleaning can be enabled from the M Series Driver services.

Ink Couplings –These devices connect the ink tubes to the printhead cartridge. The printhead

latch is used to engage or disengage these devices from the printhead cartridge.

Printhead Latch Release Button –The button, located below this opening, can be used to initiate

the printhead latch release cycle. Insert a non-conductive tool (i.e. plastic pen) and lightly press the

button. If the system is primed it will run a partial deprime cycle before releasing the latch. This

feature can also be initiated from the Toolbox utility and M Series Driver services.

Print Engine Latches –Lift up on both latches, at the same time, to release and swing open the

“Clamshell” (top section of the Print Engine).

CAUTION! Do NOT open the Print Engine “Clamshell” while the printer is operating.

Make sure the Print Engine “Clamshell” is closed and locked before operating.

Printhead Cartridge –Memjet® printhead; produces an 8.5” wide, full color, print area.

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