Potterton Assure Heat 16 Manuel utilisateur

Assure Heat

User Guide

Condensing Central Heating Boiler

13 - 16 - 19 - 25 - 30

United Kingdom

Please keep these instructions in a safe place.

If you move house please hand them over to the next occupier.

2 Assure Heat 7668918-01 (10/16)

Dear Customer,

Thank you for purchasing this appliance.

Please read this manual carefully before using the product and keep it in a safe place for future reference.

In order to ensure continued safe and efficient operation we recommend that the product is regularly maintained. Our Service and

After Sales organization can assist with this.

We hope you will receive many years of satisfactory service.

The Benchmark Scheme

Baxi Heating UK Ltd is a licensed member of the Benchmark Scheme

which aims to improve the standards of installation and commissioning

of domestic heating and hot water systems in the UK and to encourage

regular servicing to optimise safety, efficiency and performance.

Benchmark is managed and promoted by Heating and Hotwater

Industry Council. For more information visit www.centralheating.co.uk

0086

publication may be reproduced or transmitted in any form or by any

means, or stored in any retrieval system of any nature (including in any

database), in each case whether electronic, mechanical, recording or

otherwise, without the prior written permission of the copyright owner,

except for permitted fair dealing under Copyrights, Designs and

Patents Act 1988.

Applications for the copyright owner’s permission to reproduce or

make other use of any part of this publication should be made, giving

details of the proposed use, to the following address:

The Company Secretary, Baxi Heating UK Limited,

Brooks House, Coventry Road, Warwick. CV34 4LL

Full acknowledgement of author and source must be given.

WARNING: Any person who does any unauthorised act in relation to a

damages.

ISO 9001

FM 00866

Model Range

Potterton Assure 13 Heat

G.C.No 41-592-66

Potterton Assure 16 Heat

G.C.No 41-592-67

Potterton Assure 19 Heat

G.C.No 41-592-68

Potterton Assure 25 Heat

G.C.No 41-592-69

Potterton Assure 30 Heat

G.C.No 41-592-70

7668918-01 (10/16) Assure Heat 3

Contents

1 Introduction

1.1 General

1.2 Additional Documentation

1.3 Symbols Used

1.4 Abbreviations / Glossary

1.5 Extent of Liabilities

1.5.1 Manufacturer’s Liability

1.5.2 Installer’s Responsibility

1.5.3 User’s Responsibility

2 Safety

2.1 General Safety Instructions

2.2 Recommendations

2.2.1 Benchmark Commissioning Checklist

3 Technical Specifications

3.1 Technical Data

3.1.1 Clearances

4 Description of the Product

4.1 General Description

4.2 Operating Principle

4.2.1 In Operation

4.3 Control Panel Description

4.3.1 User Interaction Controller

4.3.2 Indicator Lights

4.4 Standard Delivery

4.5 Accessories & Options

4.5.1 Optional Extras

5 Operation

5.1 Operation Checking Procedure & Basic Fault Identification

5.2 Shutdown

5.3 Frost Protection

6 Settings

6.1 Setting the Boiler Flow Temperature

7 Maintenance

7.1 General

7.2 Maintenance Instructions

7.3 Filling the System

7.4 Venting the System

7.5 Draining the System

4 Assure Heat 7668918-01 (10/16)

Contents

8 Troubleshooting

8.1 Fault Warning & Lock-out Codes

8.2 Fault Finding

9 Decommissioning

9.1 Decommissioning Procedure

10 Disposal

10.1 Disposal / Recycling

11 Environmental

11.1 Energy Saving

11.2 Room Thermostats and Settings

12 Warranty

12.1 General

12.2 Terms of Warranty

12.2.1 Standard Warranty Terms and Conditions

13 Appendix

13.1 ErP Information

13.1.1 Product Fiche - Boiler Space Heaters

13.1.2 Package Fiche - Boilers

7668918-01 (10/16) Assure Heat 5

This page is intentionally blank

WARNING

Installation, repair and maintenance must only be

carried out only by a competent person. This

document is intended for use by competent persons,

All Gas Safe registered engineers carry an ID card with their

licence number and a photograph. You can check your engineer

is registered by telephoning 0800 408 5500 or online at

www.gassaferegister.co.uk

This manual is intended for the user of the Baxi 400 Heat boiler.

If the appliance is sold or transferred, or if the owner moves

leaving the appliance behind you should ensure that the manual

is kept with the appliance for consultation by the new owner and

their installer.

The appliance is designed as a boiler for use in residential

domestic environments on a governed meter supply only. The

selection of this boiler is entirely at the owner’s risk. If the

appliance is used for purposes other than or in excess of these

specifications, the manufacturer will not accept any liability for

resulting loss, damage or injury.

The manufacturer will not accept any liability whatsoever

for loss, damage or injury arising as a result of failure to

observe the instructions for use, maintenance and

installation of the appliance.

6 Assure Heat 7668918-01 (10/16)

1 Introduction

1.1 General

1.2 Additional Documentation

1.3 Symbols Used

WARNING

Installation, repair and maintenance must only be

carried out only by a competent person. This

document is intended for use by competent persons,

Various timers, external controls, etc. are available as optional

extras. Full details are contained in the relevant sales literature.

In these instructions, various danger levels are employed to

draw the user's attention to particular information. In so doing,

we wish to safeguard the user's safety, prevent hazards and

guarantee correct operation of the appliance.

DANGER

Risk of a dangerous situation causing serious

physical injury.

WARNING

Risk of a dangerous situation causing slight physical

injury.

CAUTION

Risk of material damage.

Signals important information.

Signals a referral to other instructions or other pages

in the instructions.

7668918-01 (10/16) Assure Heat 7

Introduction 1

DHW: Domestic Hot Water

CH: Central Heating

GB: Great Britain

IE: Ireland

BS: British Standard

HHIC: Heating and Hotwater Industry Council

1.4 Abbreviations / Glossary

1.5 Extent of Liabilities

1.5.1. Manufacturer's Liability

Our products are manufactured in compliance with the

requirements of the various european applicable Directives.

They are therefore delivered with marking and all relevant

documentation. In the interest of customers, we are

continuously endeavouring to make improvements in product

quality. All the specifications stated in this document are

therefore subject to change without notice.

The manufacturer will not accept any liability for loss, damage or

injury arising as a result of:-

Failure to abide by the instructions on using the appliance.

Failure to regularly maintain the appliance, or faulty or

inadequate maintenance of the appliance.

Failure to abide by the instructions on installing the

appliance.

This company declares that no substances harmful to

health are contained in the appliance or used during

appliance manufacture.

The appliance is suitable only for installation in GB and IE and

should be installed in accordance with the rules in force, and

only used in a suitably ventilated location.

In GB, the installation must be carried out by a Gas Safe

Registered Installer. It must be carried out in accordance with

the current and relevant requirements of legislation and

guidance.

Where no specific instructions are given, reference should be

made to the relevant British Standard Code of Practice.

In IE, the installation must be carried out by a competent person

and installed in accordance with the current edition of I.S. 813

‘Domestic Gas Installations’, the current Building Regulations

and reference should be made to the current ETCI rules for

electrical installation.

Incorrect installation could invalidate the warranty and may lead

to prosecution.

8 Assure Heat 7668918-01 (10/16)

1 Introduction

1.5.2 Installer's Responsibility

The installer is responsible for the installation and initial start up

of the appliance. The installer must adhere to the following

instructions:

Read and follow the instructions given in the manuals

provided with the appliance.

Carry out installation in compliance with the prevailing

legislation and standards.

Ensure the system is flushed and inhibitor added.

Install the flue/chimney system correctly ensuring it is

operational and complies with prevailing legislation and

standards, regardless of location of the boiler’s installation.

Only the installer should perform the initial start up and carry

out any checks necessary.

Explain the installation to the user.

Complete the Benchmark Commissioning Checklist in the

Installation Manual - this is a condition of the warranty !

Warn the user of the obligation to check the appliance and

maintain it in good working order.

Give all the instruction manuals to the user.

1.5.3. User's Responsibility

To guarantee optimum operation of the installation, you must

observe the following instructions:

Read and observe the instructions given in the manuals

supplied with the appliance.

Seek the assistance of a qualified installer for the installation

and initial commissioning.

Ask the installer to explain the installation.

Have the required annual inspection and maintenance

carried out by a qualified installer and ensure the Benchmark

Service Record in the Installation Manual is completed - this

is a condition of the warranty !

Keep the manuals in good condition and near to the

appliance.

This appliance must not be used by people with a lack of

experience or knowledge, unless they are supervised by

someone familiar with the appliance or if they have been

instructed on how to operate the appliance correctly. Do not

allow children to operate or play with the appliance.

WARNING

Do not touch flue/chimney pipes. Depending on the

settings of the appliance, the temperature of

flue/chimney pipes may exceed 60 °C.

Do not touch radiators for long periods. Depending on

the settings of the appliance, the temperature of

radiators may reach 85 °C.

Take precautions with domestic hot water. Depending

on the settings of the appliance & cylinder thermostat,

domestic hot water temperature may exceed 65 °C.

CAUTION

Do not neglect to service the appliance. Contact a

qualified professional or take out a maintenance

contract for the annual servicing of the appliance.

7668918-01 (10/16) Assure Heat 9

Safety 2

2 Safety

2.1 General Safety Instructions

The boiler can be isolated at the gas valve under the

appliance by turning the tap through 90° (1/4turn).

For advice please contact your Installer, Annual

Service Provider or Baxi Customer Support - The

Service Division of Baxi. You can contact Baxi

Customer Support on telephone number 0344 871 1545.

When contacting Baxi Customer Support it will be useful

to have the ‘Benchmark Checklist’ at the back of the

Installation & Service Manual to hand as it includes details

relevant to the boiler and installation.

DANGER

If you smell gas:

1. Turn off the gas supply at the meter

2. Open windows and doors in the hazardous area

3. Do not operate light switches

4. Do not operate any electrical equipment

5. Do not use a telephone in the hazardous area

6. Extinguish any naked flame and do not smoke

7. Warn any other occupants and vacate the

premises

8. Telephone the National Gas Emergency Service

on:- 0800 111 999

WARNING

This boiler can be used by children aged 8 years and

above and by persons with reduced physical, sensory

or mental capabilities or lack of experience and

knowledge when they have been given supervision or

instruction concerning the safe use of the device and

understand the resulting risks. Children must not be

allowed to play with the appliance. Cleaning and user

maintenance must not be carried out by children

without supervision.

10 Assure Heat 7668918-01 (10/16)

2 Safety

2.2 Recommendations

CAUTION

Only qualified professionals are authorised to work

on the appliance and the installation.

For sealed systems regularly check the water

pressure in the system (recommended pressure is

1.5 bar). Your installer will advise on the method of

repressurising if required.

Keep the appliance accessible at all times.

Do not remove or cover the serial number label

affixed to the slide-out flap at the boiler lower left.

It must remain legible throughout the

lifetime of the appliance.

2.2.1 Benchmark Commissioning Checklist

1. Please ensure that the installer has fully completed the

Benchmark Checklist on the inside back pages of the installation

instructions supplied with the product and that you have signed it

to say that you have received a full and clear explanation of its

operation. The installer is legally required to complete a

commissioning checklist as a means of complying with the

appropriate Building Regulations (England and Wales).

2. All installations must be notified, by the installer, to Local Area

Building Control either directly or through a Competent Persons

Scheme. A Building Regulations Compliance Certificate will then

be issued to the customer who should, on receipt, write the

Notification Number on the Benchmark Checklist.

3. This product should be serviced annually to optimise its

safety, efficiency and performance. The service engineer should

complete the relevant section of the Benchmark Service Record

in the Installation & Service manual after each service.

4. The completed Benchmark Checklist & proof of annual

servicing (where applicable) will be required in the event of any

warranty work.

See Section 12 for warranty information.

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