Polycom Polycom VVX 600 Manuel utilisateur

Quick Guide for Polycom® VVX® 600 Business Media Phone

Document Date: 07/31/13

Document Version: 1.0d

Quick Guide Content

Polycom® VVX® 600 Business Media Phone

Polycom® VVX® 600 Business Media Phone Button Diagram ........ 3

Telephone Overview ........................................................................... 4

Features.....................................................................................................................................4

Reading the Display.............................................................................................................4

How to Use your Polycom® VVX® 600 ............................................... 5

General Help ........................................................................................................................... 5

Answering the Phone.......................................................................................................... 5

To put a Call on Hold............................................................................................................ 5

Video Calls................................................................................................................................ 5

Conference Call (Three-Way Calling)............................................................................. 6

Voicemail ..................................................................................................................................6

Transfer a Call (Announced) .............................................................................................. 7

Transfer a Call (Blind-Not Announced) ........................................................................ 7

Call Park .................................................................................................................................... 7

Park Pickup .............................................................................................................................. 7

Phone Top Features ............................................................................ 8

Adjusting the Volume on the phone ............................................................................8

Changing the Ring Type.....................................................................................................8

Additional Softkeys ............................................................................ 9

Dialpad ......................................................................................................................................9

Recent........................................................................................................................................9

Directory...................................................................................................................................9

Favorites....................................................................................................................................9

Missed Calls Clearing Alert ................................................................................................9

Phone Reboot.......................................................................................................................10

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VVX600 Phone shown with

Optional VVX Camera

1. USB parts (at the back)

2. Message Waing Indicator

3. Home Key

4. Touch Screen

5. Headset

6. Speakerphone

7. Mute

8. Speakerphone Mic.

9. Volume Keys

Polycom® VVX® 600 Business Media Phone Button Diagram

Polycom® VVX® 600 Business Media Phone

1-800-942-4700 masergy.com

A performance business media phone with the world’s best high

definition audio and business application integration, the Polycom®

VVX® phone delivers best-in-class desktop productivity and

unified communications (UC) for the knowledge worker and busy

professional.

Features

•Improve knowledge-worker producvity and gain access to

business informaon at a glance.

•Reduce training me through superior calling features in a

sleek design and simple-to-use phone.

•Reduce costs through simple deployment and easy

administraon, upgrades and maintenance.

•Provides expandability and investment protecon with USB

ports for oponal accessories and hardware upgrades.

• Oers easy integraon with PDC Polycom Desktop Connector.

•Expandable to Video capability with the oponal Polycom VVX

Camera.

•Integrated Bluetooth capability.

Reading the Display

Looking at your phone your extension appears at the top right of the display. Also on the display is

an icon of a phone with a checkmark. This phone icon will change depending on the status of the

phone.

Status Display Indications

Idle and ready Phone icon with a check mark, extension box is blue

Incoming call Extension box is green

Making and outgoing call, not yet

connected

Arrow Pointing Right

Extension box is green

Call Active (HD) 1 HD

Call Active (not HD) 1 Play/Triangle

Call on hold Extension box is green with red blinking onthe right

side

1 Pause

New Voicemail Envelope Voice mail

Left icon with envelope and number of new

messages

Missed call alert Left Icon with arrow down, phone and x with

number of missed calls

Call forwarding enabled Arrow like a V, near the extension, box is blue

Three way call Three person icon. Extension box is green

Mute enabled Red Mic with X above extension icon

Do Not Disturb enabled Near extension, DND, box is blue.

Unregistered Phone Phone with an X. extension box is blue.

Polycom® VVX® 600 Business Media Phone

Telephone Overview

1-800-942-4700 masergy.com

General Help

This is a touch screen and takes a little getting used to. If you

find yourself on an odd screen, press the Red handset to hang up.

Press the Home button once or twice to restore your screen.

Answering the Phone

To Answer a call:

•Pick up the handset.

•If you have a headset, press the headset buon.

•If you prefer speakerphone, press the screen in the middle to

answer the call or press the speaker buon.

To Answer a second call:

•While on a call, a second call is seen on the screen and you

hear one call waing beep.

Press the center of the screen to answer.

•If the call has minimized, Press on the screen (boom le) to

highlight that incoming call

•Then press the sokey labeled answer

•This will put the rst call on hold automacally.

To go back to the first call

•Press on the screen (boom le) to highlight that call,

•Then press the sokey labeled RESUME

To put a call on Speaker Phone:

•Press SP Phone

To mute a call, press the mute button

•The display will show a microphone with an X through it and the indicator light will turn

red.

To put a Call on Hold

•Press the hard key on the phone labeled HOLD or the so key on your screen that is

labeled HOLD that you see when you are on a call (there are 2 hold buons – either

buon is OK).

To Pick up from hold, do not pick up the handset

•Press RESUME

•Use Speakerphone or pick up the handset

Video Calls

If you call a video enabled phone or video bridge you will automatically begin sending

video. The top right icon will be a video image or a video camera with a slash line

indicating no video (VVX camera shutter is closed)

•Be sure your privacy shuer is open or closed based on your preference.

•Use Speakerphone, headset, or pick up the handset for the voice call.

If you call a voice only phone then no video will be sent. The top left icon will simply show

your image and in the upper right center screen image will be displayed a camera with a

slash line indicating no camera.

How to Use your Polycom® VVX® 600 Business Media Phone

How to Use your Polycom® VVX® 600

1-800-942-4700 masergy.com

Conference Call (Three-Way Calling)

To Make a 3-Way Call

•Dial the rst Number or receive rst call

•Press the so key labeled Conference

•The 1st call is automacally put on hold. You get a dial tone

•Dial the second number

•Press the so key labeled SEND

• Once the second caller has answered, Press the so key

labeled Conference

Everyone is together on a Three Way audio Call. Your display will

show both calls.

•You have the opon to press Far Mute each line

•If you are on a video call, you can choose one call at a me to

send and receive video

• Simply press the call to the right

•Press the so key labeled Select Video

To separate a 3-Way Call

•Press a call on the screen

•Press the so key labeled Remove

Voicemail

Ask your system administrator to be sure the voicemail is enabled, to get the voice mail

portal # and default password.

For more information, see masergy.com Support page for more information. The first time

you call your voicemail, you need to set up a new passcode and record your spoken name.

Simply follow the prompts.

From your Masergy phone

•Press MSG (Top Right)

•Enter your passcode and press #.

From any phone

•Dial your extension or DID# and wait for the voice mail to pick up.

•Enter your passcode and press #.

•Dial the voice mail portal telephone number.

•Enter your extension.

•Enter your passcode plus #.

From someone else’s Masergy phone

•Dial the voice portal telephone number, press *.

•Dial your extension, then your passcode and then #.

Note: To clear the message waiting indicator

•Press *99.

•Press Dial.

How to Use your Polycom® VVX® 600 Business Media Phone

1-800-942-4700 masergy.com

Transfer a Call (Announced)

To Transfer a call, while on the phone

•Press the so key labeled Transfer

•Dial the extension or phone number you want to transfer the

call to

•Press the so key labeled Send

•When party 2 answers, tell them who is on the line.

•Press the so key labeled Transfer to connect the two pares.

•If they decide they do not want the call, press CANCEL to

speak to the caller

Note: An announced transfer is recommended to some cell

phone providers. A blind transfer can sometimes directly to voice

mail.

Transfer a Call (Blind-Not Announced)

To Transfer a call, while on the phone:

•Press the so key labeled Transfer

•Press the so key labeled Blind

•Dial the extension or phone number you want to transfer the

call to

•Press the so key labeled Transfer

To Transfer a call directly to Voicemail while on a call

•Press the so key labeled More

•Press the so key labeled SendVM

•Enter the extension number

•Press the so key labeled Enter

•Hang up

Call Park

Call Park is a “non-exclusive Hold” It puts a call on hold that can be picked up anywhere at

the company. A call can be parked by anyone at any extension and then the call picked up

from any extension. Once a call has been parked your phone is free for other calls.

You should have IM or overhead paging to utilize Call Park most efficiently. Only one call

can be parked at an extension. If the parked call has not been picked up after 50 seconds,

the call will ring back to the phone where the call was answered and parked from. This 50

second timer is customizable.

Call Park

•While on the call you want to park

•Press the so key labeled More

•Press the so key labeled PARK

•Dial the extension

•Press the so key labeled Enter

•Page the person on overhead paging to let them know there is call parked at their

extension

Park Pickup

•Press the so key labeled ParkPck

•Enter your extension (where the call was parked to)

•Press the so key labeled Enter

How to Use your Polycom® VVX® 600 Business Media Phone

1-800-942-4700 masergy.com

Adjusng the Volume on the phone

Note: These buttons are located at the bottom of the phone.

•While the phone is idle the volume keys adjust the ringer.

•While on the handset, headset or speakerphone the volume

keys adjust the volume.

Changing the Ring Type

To change the ring type

•Press the home hard key, shaped like a house.

•Press Sengs.

•Press 1 for Basic or press Basic on the screen.

•Press 5 for Ring Type.

•Use the screen scroll to each Ring Type.

•Tap the ring type.

•Press the so key labeled Play, the one you listen to last is

one you’ll use.

How to Use your Polycom® VVX® 600 Business Media Phone

Phone Top Features

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How to Use your Polycom® VVX® 600 Business Media Phone

Additional Softkeys

There is an additional set of softkeys. There are several ways to

access these options. We’ll show you short cuts to each, but as

soon as you see one, the others are right there.

The soft keys change to Dialpad, Directory, Recent, Favorites

Dialpad

When you start dialing a phone number, you get to this menu.

From here to can dial a number, the phone has a memory of calls

you’ve been dialing. To reset what you are working on, press the

Red handset to hang up.

Recent

To review Missed Calls and other recent calls, press the clock at

the top left.

Click the up/down arrow to view/change sorting options. (Click

the X to return)

Click The funnel to view/change all calls, missed, received or

placed calls.(Click the X to return)

Click the trash to clear lists. (Click the X to return)

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