Polycom EagleEye Director II Manuel de service
ADMINISTRATOR GUIDE 2.0 | April 2018 | 3725-69439-001A
Polycom® EagleEye™ Director II
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Contents
Before You Begin............................................................................................... 3
Get Help.............................................................................................................................. 3
The Polycom Community......................................................................................... 3
Polycom and Partner Resources..............................................................................3
Documentation Feedback........................................................................................ 3
Getting Started................................................................................................... 4
Product Overview................................................................................................................4
Setting Up Your Camera.................................................................................... 5
Position the Camera............................................................................................................5
Cable Connections..............................................................................................................6
Indicator Lights....................................................................................................................8
Using a Polycom EagleEye IV Camera...............................................................................9
Replace the EagleEye IV Camera............................................................................9
Skype for Business............................................................................................................. 9
Enable the Camera in Skype for Business Client.....................................................9
Installing the App............................................................................................. 11
Install the EagleEye Director II App.................................................................................. 11
Using the App................................................................................................... 12
View Device Status........................................................................................................... 12
Connect to a Device..........................................................................................................12
Add Another Device.......................................................................................................... 13
Configure Settings in the App........................................................................................... 13
Setting Up Connections...................................................................................14
Connect to the Camera Web Interface..............................................................................14
Change Your Language.................................................................................................... 14
Name Your Device............................................................................................................ 15
Set Up a Network Connection with 802.1x Authentication................................................15
Enable WiFi.......................................................................................................................15
Configure a Connection Mode.......................................................................................... 16
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Configuring Settings........................................................................................17
Configure Camera Tracking.............................................................................................. 17
Improve Video Quality............................................................................................ 18
Configuring the PIP Layout............................................................................................... 19
Configure the PIP Window Position....................................................................... 19
Using the Camera.............................................................................................20
Analytics Camera.............................................................................................................. 20
Adjust the Analytics Camera.................................................................................. 20
Cascading Two Cameras.................................................................................21
Scenarios for Meeting Rooms...........................................................................................21
Configure Cascading.........................................................................................................23
Disconnect a Cascaded Camera...................................................................................... 23
Securing the Camera....................................................................................... 24
Security Certificates.......................................................................................................... 24
Create a Security Certificate.................................................................................. 24
Import a Security Certificate................................................................................... 24
Change Your Password.................................................................................................... 25
System Maintenance........................................................................................26
Use the Camera Web Interface to Update Software.........................................................26
Update Camera Software Using Windows........................................................................26
Update Software Using a USB Storage Device................................................................ 27
Troubleshooting............................................................................................... 28
Diagnostics........................................................................................................................28
Test the Microphones.............................................................................................28
Download Log Files................................................................................................28
Call Detail Report (CDR)........................................................................................ 29
Restart Your Camera........................................................................................................ 29
Reset Your Camera.......................................................................................................... 29
Perform a Factory Restore................................................................................................29
Contents
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Before You Begin
Topics:
▪Get Help
Get Help
For more information about installing, configuring, using, and administering Polycom products, refer to the
Documentation tab at Polycom Support.
The Polycom Community
The Polycom Community gives you access to the latest developer and support information. Participate in
discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom
Community, simply create a Polycom online account. When logged in, you can access Polycom support
personnel and participate in developer and support forums to find the latest information on hardware,
software, and partner solutions topics.
Polycom and Partner Resources
In addition to this guide, the following documentation further describes Polycom endpoints and devices
used for video conferencing. The Polycom EagleEye Director II Release Notes, in particular, includes
known and resolved issues related to EagleEye Director II interoperability with other Polycom endpoints
and devices.
The Polycom EagleEye Director II Setup Sheet describes how to set up the EagleEye Director II camera
to connect with following Polycom endpoints and devices:
▪ RealPresence Group Series systems
▪ Computer running Skype for Business
▪ Microsoft Surface Hub
The following documents are available at Polycom Support.
▪Polycom EagleEye Director II Release Notes
▪Polycom EagleEye Director II Setup Sheet
▪Polycom RealPresence Group Series Administrator Guide (for administrators who want to use
EagleEye Director II cameras with RealPresence Group Series systems)
Related Links
Install the EagleEye Director II App on page 11
Documentation Feedback
We welcome your feedback to improve the quality of Polycom documentation.
You can email Documentation Feedback for any queries or suggestions related to this documentation.
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Getting Started
Topics:
▪Product Overview
Product Overview
The Polycom® EagleEye™ Director II camera is a dynamic locating technology that identifies participants
within the viewing range of the system. It automatically pans, tilts, and zooms the camera, frames the
speaker, and sends a framed image to the connected system or device. The EagleEye Director II camera
acts as a director of a video production, and uses sophisticated Polycom-developed technology. The
camera is a dual-camera solution that uses EagleEye IV 12x cameras with 1080p resolution.
Initially, one camera captures the current view, while the other camera uses microphones to voice-track
the next target. The camera frames the speaker prior to displaying the video so that call participants do
not see the pan/tilt/zoom of the cameras. If two persons speak alternately, one camera tracks the first
speaker, while the other camera tracks the second speaker.
Polycom EagleEye Director II camera
You can use the camera as a USB camera in the Bring Your Own Device (BYOD) mode, connect to a
RealPresence Group Series system in the Group Series mode, or let the camera automatically detect a
connection.
To provide different perspectives and camera angles, and to improve communication in conference calls,
you can cascade two EagleEye Director II cameras in the same room. The camera supports three
different placement scenarios for cascading in medium to large conference rooms.
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Setting Up Your Camera
Topics:
▪Position the Camera
▪Cable Connections
▪Indicator Lights
▪Using a Polycom EagleEye IV Camera
▪Skype for Business
Position the Camera
To position the EagleEye Director II camera, follow these guidelines for the ultimate experience.
Procedure
1. Mount the camera in a level position on a wall. Place it between 5.5 and 7 feet (1.7 to 2.1 m) from
the floor, and at least 12 inches (0.3m) from the ceiling and walls, measuring from the side of the
camera.
The camera’s viewing angle is approximately 5 degrees above and 15 degrees below its direct line
of sight as shown below.
2. To ensure optimal performance of the face detection feature, do the following:
▪ Provide ample lighting on faces of participants. This allows the camera to correctly frame
faces, using the eyes, noses, and mouths as guidelines.
▪ Allow only minimal backlighting.
3. To ensure the best view from the camera voice-tracking feature, do the following:
▪ Ensure that ambient room noise is quiet enough to allow the camera to locate the participant
who is speaking.
▪ Set up the audio reference connection from the RealPresence Group Series system to the
camera, whether you connect it directly to the audio output of the system, or to an audio
processor managing the room audio.
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4. Ensure that people are sitting within a 3 to 33 feet (0.91 m ~ 10.1 m) viewing range from the
camera.
The following figure shows the framing speaker range of the camera.
Note: Before powering on the camera, connect it to the RealPresence Group Series system
using an HDCI cable. This prevents the camera from automatically entering sleep mode
after three minutes.
Related Links
Analytics Camera on page 20
Scenarios for Meeting Rooms on page 21
Cable Connections
Depending upon your environment and how you want to use the EagleEye Director II camera, cable
connections can vary.
Refer to the figure and table for information on cables, connection to the respective ports, and the related
scenarios where you can use them.
Setting Up Your Camera
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Cable Connections, Ports, and Usage Scenarios
Reference
Number
Port Cable Connection
Details
Usage Scenarios
1 HDCI line-out HDCI Polycom
EagleEye IV Digital
camera cable
Connect the
mini-HDCI
cable from
the camera
out to the
RealPresenc
e Group
Series
system.
Scenario 1: Use a
single camera with
a RealPresence
Group Series
system.
Scenario 2: Use a
primary camera
with a
RealPresence
Group Series
system for
cascading.
2 HDMI line-out HDMI cable Connect the
display
monitor to
the camera’s
HDMI line-
out port.
Scenario 1: Use
the EagleEye
Director II camera
as a display and to
by-pass video and
audio. At the same
time, the camera
receives a copy of
far-end audio as a
reference.
3 HDMI line-in HDMI cable Connect the
computer’s
HDMI line-
out port to
camera’s
HDMI line-in
port.
Scenario 1: Use
the EagleEye
Director II camera
as a display and to
by-pass video and
audio. At the same
time, the camera
receives a copy of
far-end audio as a
reference.
4 USB 2.0 Type B USB cable Connect the
computer’s
USB A port
to the
camera USB
2.0 B port.
Scenario 1: Use a
single camera with
a local computer.
Scenario 2: Use a
primary camera
with a local
computer for
cascading.
Setting Up Your Camera
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Reference
Number
Port Cable Connection
Details
Usage Scenarios
5 USB 2.0 Type A Not applicable. Plug in a
USB storage
device.
Scenario: Use for
upgrading or
debugging.
6 LAN CAT 6 Gigabit
Ethernet cable
Connect the
camera’s
LAN port to
the intranet.
Scenario 1: Use
for connecting a
primary camera to
a secondary
camera for
cascading.
Scenario 2:
Access the
camera’s web
interface.
7 3.5mm stereo line-in Polycom EagleEye
Director II RCA
audio breakout
cable
Connect the
RealPresenc
e Group
Series
system’s
line-out port
to the 3.5mm
line-in port.
Scenario: Use a
RealPresence
Group Series
system with a
single camera that
receives a copy of
far-end audio as a
reference.
8 Power Power cable Using the
power cable,
connect the
camera to a
power
source.
Scenario: All.
Related Links
Cascading Two Cameras on page 21
Indicator Lights
Indicator lights display when the EagleEye Director II camera is powered on.
LED Indicator Light Status
LED Light Color Description
Blue Power on, and camera is in active state
Blinking Blue Receive IR or camera boot up
Setting Up Your Camera
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Autres manuels pour EagleEye Director II
4
Table des matières
Autres manuels Polycom Appareil photo numérique
