Polycom RealPresence RMX 4000 Instructions d'installation

Polycom RMX™ 4000

Hardware Guide

Version

5.0

|November 2009 |DOC2519A

Trademark Information

Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s

products are trademarks and/or service marks of Polycom, Inc., and are registered and/or

common-law marks in the United States and various other countries.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending

patent applications held by Polycom, Inc.

Portions, aspects and/or features of this product are protected under United States Patent Law in

accordance with the claims of United States Patent No: US 6,300,973; US 6,492,216; US

6,496,216; US 6,757,005; US 6,760,750; US 7,054,620; US 7,085,243; US 7,113,200; US

7,269,252; US 7,310,320.

PATENT PENDING

Polycom, Inc.

4750 Willow Road

Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means,

electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.

Under the law, reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with

respect to the software contained within its products. The software is protected by United States

other copyrighted material (e.g., a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc.,

is not responsible for printing or clerical errors. Information in this document is subject to change

without notice.

Regulatory Notices

United States Federal Communication

Commission (FCC)

Part 15: Class A Statement. This equipment has

been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC

Rules. Test limits are designed to provide reasonable

protection against harmful interference when the

equipment is operated in a commercial environment.

This equipment generates, uses and can radiate

radio-frequency energy and, if not installed and used

in accordance with the instruction manuals, may

cause harmful interference to radio communications.

Operation of this equipment in a residential area is

likely to cause harmful interference, in which case the

user will be required to correct the interference at his

or her own expense.

Part 68: Network Registration Number.

This equipment complies with Part 68 of the FCC

rules and the requirements adopted by the ACTA. On

the rear side of this equipment is a label that

contains, among other information, a product

identifier in the format US:AAAEQ##TXXXX. If

requested, this number must be provided to the

telephone company.

The telephone company may make changes to its

facilities, equipment, operations or procedures that

could affect the operation of the equipment. If this

happens the telephone company will provide

advance notice so you can make the necessary

modifications to maintain uninterrupted service.

This equipment does not contain any user

serviceable part. If trouble is experienced with this

equipment RMX 4000, for repair or warranty

information, please contact Polycom Inc in the U.S.A.

If the equipment is causing harm to the telephone

network, the telephone company may request that

you disconnect the equipment until the problem is

resolved.

If, in the unlikely event that this equipment causes

harm to the network, the telephone company will

notify you in advance that temporary discontinuance

of service may be required. But if advance notice isn't

practical, the telephone company will notify you as

soon as possible. Also, you will be advised of your

right to file a complaint with the FCC if you believe it

necessary.

This registered equipment may not be used with party

lines or coin lines.

United States Safety Construction Details:

•All connections are indoor only.

•Unit is intended for RESTRICTED ACCESS

LOCATION.

•Unit is to be installed in accordance with the

National Electrical Code.

•The branch circuit overcurrent protection shall

be rated 20 A for the AC system.

•This equipment has a maximum operating

ambient of 40°C, the ambient temperature in

the rack shall not exceed this temperature.

To eliminate the risk of battery explosion, the battery

should not be replaced by an incorrect type. 

Dispose of used batteries according to their

instructions.

CE MARK R&RTTE Directive

CE Mark R&TTE Directive

Polycom Inc., declares that the Polycom RMX™

4000 is in conformity with the following relevant

harmonized standards:

EN 60950-1:2001

EN 55022: 1998+A1:2000+A2:2003 class A

EN 300 386 V1.3.3: 2005

Following the provisions of the Council Directive

1999/CE on radio and telecommunication terminal

equipment and the recognition of its conformity. 

Compliant with European Battery Directive

2006/66/EC

To comply with the European Battery Directive 2006/

66/EC, dispose of weak and worn out batteries in

accordance with local and national regulations.

Canadian Department of Communications

This Class [A] digital apparatus complies with

Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à

la norme NMB-003 du Canada.

Notice: The Industry Canada label identifies certified

equipment. This certification means that the

equipment meets telecommunication network

protective, operational and safety requirements as

prescribed in the appropriate Terminal Equipment

Technical Requirements document(s). The

Department does not guarantee the equipment will

operate to the user's satisfaction.

Before installing this equipment, users should ensure

that it is permissible to be connected to the facilities

of the local telecommunications company. The

equipment must also be installed using an acceptable

method of connection. The customer should be

aware that compliance with the above conditions may

not prevent degradation of service in some situations.

Repairs to certified equipment malfunctions, may give

the telecommunications company causes to request

the user to disconnect the equipment.

Users should ensure for their own protection that the

electrical ground connections of the power utility,

telephone lines and internal metallic water pipe

system, if present, are connected together. This

precaution may be particularly important in rural

areas.

Caution: Users should not attempt to make such

connections themselves, but should contact the

appropriate electric inspection authority, or

electrician, as appropriate.

Česky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento RMX 4000 je ve shoděse

základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr RMX

4000 overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/

EF.

Regulatory Notices

Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät RMX 4000 in

Übereinstimmung mit den grundlegenden Anforderungen und den übrigen

einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.

Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme RMX 4000 vastavust

direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele

asjakohastele sätetele.

English: Hereby, Polycom (UK) Ltd. Declares that this RMX 4000 is in compliance with

the essential requirements and other relevant provisions of Directive 1999/5/EC.

Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el RMX 4000 cumple

con los requisitos esenciales y cualesquiera otras disposiciones aplicables o

exigibles de la Directiva 1999/5/CE.

Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ RMX 4000

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ

ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

Français [French]: Par la présente Polycom (UK) Ltd déclare que l’appareil RMX 4000 est

conforme aux exigences essentielles et aux autres dispositions pertinentes de la

directive 1999/5/CE.

Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo RMX 4000 è conforme

ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva

1999/5/CE.

Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að RMX 4000 er í samræmi við

grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC

Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklarē, ka RMX 4000 atbilst Direktīvas 1999/5/EK

būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių[Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoja, kad šis RMX 4000 atitinka esminius

reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.

Nederlands [Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel RMX 4000 in

overeenstemming is met de essentiële eisen en de andere relevante bepalingen

van richtlijn 1999/5/EG.

Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan RMX 4000 jikkonforma mal-

ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva

1999/5/EC.

Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a RMX 4000 megfelel a

vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb

elõírásainak.

Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret RMX 4000 er i samsvar med de

grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

Polski [Polish]: Niniejszym Polycom (UK) Ltd oświadcza, że RMX 4000 jest zgodne z

zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami

Dyrektywy 1999/5/WE

Português [Portuguese]: Polycom (UK) Ltd declara que este RMX 4000 está conforme com os requisitos

essenciais e outras disposições da Directiva 1999/5/CE.

Slovensko [Slovenian]: Polycom (UK) Ltd izjavlja, da je ta RMX 4000 v skladu z bistvenimi zahtevami

in ostalimi relevantnimi določili direktive 1999/5/ES.

Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, že RMX 4000 spĺňa základné požiadavky

a všetky príslušné ustanovenia Smernice 1999/5/ES.

Suomi [Finnish]: Polycom (UK) Ltd vakuuttaa täten että RMX 4000 tyyppinen laite on direktiivin

1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen

mukainen.

Svenska [Swedish]: Härmed intygar Polycom (UK) Ltd att denna RMX 4000 står I

överensstämmelse med de väsentliga egenskapskrav och övriga relevanta

bestämmelser som framgår av direktiv 1999/5/EG.

Regulatory Notices

Russian Communication Certificate

The Polycom RMX™ 4000 complies with the Russian Ministry of Communication requirements stated in

certificate 2795. Expiration date 17/03/2014.

Chinese Communication Certificate

Polycom RMX 2000/4000 Administrator’s Guide

Table of Contents

Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Main Features .......................................................................................... 1-1

RMX 4000 Specifications ....................................................................... 1-2

System Capacities ........................................................................... 1-3

MPM+ Resource Capacities .......................................................... 1-4

Safety Requirements .............................................................................. 1-6

Site Safety Requirements ............................................................... 1-6

General Installation Precautions .................................................. 1-7

Rack Mount Safety Precautions .................................................... 1-7

Installing the RMX 4000 ......................................................................... 1-8

Unpacking the RMX 4000 .............................................................. 1-8

Installing the RMX in a Rack or as a Standalone ..................... 1-10

Standalone RMX 4000 Installation ..................................... 1-10

Rack Mount Preparations .................................................... 1-10

Placing the RMX 4000 in a 19” Rack .................................. 1-11

Placing the RMX 4000 in a 23” Rack .................................. 1-13

Reverse Mounting the RMX 4000 in a Rack ..................... 1-14

Connecting the RMX 4000 to Power Sources ........................... 1-15

Connecting the RMX 4000 to AC Power ........................... 1-16

Connecting the RMX 4000 to -48DC SELV Power ........... 1-17

Connecting Cables on the RMX 4000 ......................................... 1-19

First-time Power-up ..................................................................... 1-20

RMX 4000 Components ....................................................................... 1-21

RMX 4000 Front Panel ................................................................. 1-21

RMX 4000 Rear Panel ................................................................... 1-24

RTM-IP 4000 .................................................................................. 1-25

RTM ISDN ..................................................................................... 1-27

ISDN/PSTN Clock Source .................................................. 1-28

RTM LAN ...................................................................................... 1-28

AC Power Entry Module (PEM) ................................................ 1-28

DC Power Rail Module ................................................................ 1-29

Component Slot Allocation ......................................................... 1-29

Table of Contents

RMX 4000 LEDs .................................................................................... 1-31

RMX 4000 Front Panel LEDs ....................................................... 1-31

RMX 4000 Rear Panel LEDs ........................................................ 1-34

RTM-IP 4000 .......................................................................... 1-34

RTM LAN .............................................................................. 1-35

RTM ISDN ............................................................................. 1-36

Component Replacement . . . . . . . . . . . . . . . . . . . . . . . 2-1

Using the Modified PMC Compatible Ejector Lever ................ 2-3

Replacing the CNTL 4000 Module ............................................... 2-4

Replacing an AC Power Supply Module .................................... 2-5

Replacing an AC Power Entry Module (PEM) .......................... 2-6

Replacing a DC Power Rail Module (PRM) ............................... 2-7

Replacing the Fan Drawer ............................................................. 2-9

Inserting an Air Filter (Optional) in the Fan Drawer .............. 2-10

Replacing a Faulty MPM+ Card ................................................. 2-11

Removing the MPM+ Card from the MCU ...................... 2-11

Installing the Replacement MPM+ Card .......................... 2-13

Installing a New MPM+ Card in a Powered On RMX 4000 .. 2-14

Replacing a RTM ISDN Card ...................................................... 2-14

Replacing the RTM-IP 4000 ......................................................... 2-16

Replacing the RTM LAN ............................................................. 2-17

Replacing the Fabric Switch Module (FSM 4000) .................... 2-18

Hardware Description

This Hardware Guide provides information on the RMX 4000 and its

components. This system utilizes a modular “universal slot” platform,

whose components are designed for high performance, capacity and

reliance.

Main Features

The Polycom RMX 4000 offers the following features:

•Linux®based

• Chassis based on the ATCA standard

• Built-in redundancy, hot swappable parts

• Physical network and media separation between management and

signaling networks, with high speed switching fabric on the media

boards increasing system bandwidth

• Support for standard network interfaces (IP, ISDN and LAN) and

large number of ports.

• H.323, SIP video, PSTN and ISDN

• New hardware technologies

• High availability, redundancy, on-line upgrading and dynamic

resource allocation

• Easy integration of conference elements into external network

management

• Enhanced Continuous Presence (multi-image video)

• IVR (Interactive Voice Response) module

• Resilient multipoint conferencing - Polycom Lost Packet Recovery

(LPR)

Chapter 1- Hardware Description

1-2

RMX 4000 Specifications

Table 1-1 Polycom RMX 4000 Specifications

Physical

Height 6U (26.56 cm.)

Width 19” (48.26 cm.)

Depth 15.74” (40 cm.)

Weight Up to 40 Kg.

IP Protocols

Audio G.711, G.722, G.722.1, G.729A, G.723.1, Siren14.

Video H.261, H.263, H.264.

Network Interfaces

IP, ISDN, PSTN and LAN H.323, SIP, PSTN, LAN and ISDN.

Power Supply

AC Input/ Range, BTU Voltage range:100-240 VAC, 14-7 AMP, 50/60

Hz.

BTU output: 5120.

DC Input/Range, BTU Voltage range:-40.5-60 V DC SELV, with circuit

breaker.

Typical: -48V DC Voltage up to 25 Amp.

BTU output: 4270. Maximum 4600: per hour.

Power Consumption

AC Maximum Power

consumption 1500Watts

DC Maximum Power

consumption 1250Watts

Environment

Operating temperature 10°– 40°C (50°– 104°F).

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