Polycom RealPresence OTX Studio Manuel utilisateur

USER GUIDE 6.1.0 | February 2017 | 3725-04289-005A

Polycom® RealPresence

Immersive Telepresence (ITP)

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THE PRODUCT.

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patents and/or pending patent applications held by Polycom, Inc.

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receive the open source software from Polycom up to three (3) years after the distribution date of the

applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing

the software to you. To receive software information, as well as the open source software code used in

this product, contact Polycom by email at mailto:[email protected] (for video products) or

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Contents

Before You Begin............................................................................................... 3

Audience, Purpose, and Required Skills.............................................................................3

Get Help.............................................................................................................................. 3

Polycom Partner and Solution Resources................................................................3

The Polycom Community......................................................................................... 3

RealPresence ITP Room Systems.................................................................... 5

Polycom RealPresence OTX Studio................................................................................... 5

Polycom RealPresence Immersive Studio.......................................................................... 6

Polycom RealPresence Immersive Studio Flex.................................................................. 7

Holding Effective Meetings..................................................................................................7

Using the Polycom RealPresence Touch Device............................................ 8

Wake the System................................................................................................................ 8

Pair a Previously Paired RealPresence Touch Device....................................................... 9

View RealPresence Touch Device Details..........................................................................9

View System Details and Connection Status for a Room System...................................... 9

Generate Touch Tones....................................................................................................... 9

Adjust the Local RealPresence OTX Studio Camera........................................................10

Call RealPresence OTX Studio Technical Support...........................................................10

Calling............................................................................................................... 11

Answer a Call.................................................................................................................... 11

Decline a Call.................................................................................................................... 11

Hold a Call.........................................................................................................................11

Resume a Call...................................................................................................................12

Call Using Speed Dial....................................................................................................... 12

Place an Audio-Only Call on the RealPresence Touch.....................................................12

Conference Calls...............................................................................................................12

Place a Conference Call from Contacts................................................................. 13

Place a Conference Call by Adding Participants....................................................13

Add an Audio Participant to a Conference Call...................................................... 13

Microsoft Skype for Business Meetings............................................................................ 13

View Scheduled Meetings on the Calendar........................................................... 14

Join a Scheduled Meeting on the Calendar........................................................... 14

Join a Meeting in an Overbooked Time Slot on the Calendar................................14

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Content..............................................................................................................15

Connect Your Computer to the Room System..................................................................15

Supported Resolutions and Refresh Rates for Content.................................................... 15

Share Content with a RealPresence Immersive Studio or RealPresence Immersive

Studio Flex System...................................................................................................... 16

Stop Sharing Content........................................................................................................16

Share Content Using VisualBoard.................................................................................... 16

Stop Sharing Content from VisualBoard........................................................................... 17

Recommended Cleaning Procedures.............................................................18

Clean Front Wall Panels and Table Top Surfaces............................................................ 18

Clean Camera Cluster Enclosure and Shield....................................................................18

Clean Carpet..................................................................................................................... 19

Clean Ceiling Microphone Arrays......................................................................................19

Clean Chairs..................................................................................................................... 19

Clean Power Pockets........................................................................................................20

Clean Displays.................................................................................................................. 20

Clean Light Fixtures.......................................................................................................... 20

Clean Tablet......................................................................................................................20

Clean Back Wall Acoustic Panels..................................................................................... 21

Regulatory Information....................................................................................22

Important Safeguards for RealPresence OTX Studio....................................................... 22

System Rating for RealPresence OTX Studio........................................................22

Important Safeguards for RealPresence Immersive Studio.............................................. 23

System Rating for RealPresence Immersive Studio.............................................. 23

Important Safeguards for RealPresence Immersive Studio Flex...................................... 24

System Rating for RealPresence Immersive Studio Flex.......................................24

Contents

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Before You Begin

Topics:

▪Audience, Purpose, and Required Skills

▪Get Help

This guide is for users who need to operate Polycom® RealPresence Immersive Studio®, Polycom®

RealPresence Immersive Studio® Flex, or Polycom® RealPresence® OTX® Studio systems.

Note: Read carefully the Regulatory Information in this guide before using the RealPresence

Immersive Studio, RealPresence Immersive Studio Flex, or RealPresence OTX Studio

system.

Audience, Purpose, and Required Skills

The primary audience for this guide are users who want to perform basic to intermediate tasks using the

RealPresence Immersive Studio or RealPresence OTX Studio systems with a RealPresence Touch.

These tasks include using the RealPresence Touch, making video conference calls to one or several

endpoints, adjusting cameras and audio, showing content, recording calls, and more.

Get Help

For more information about installing, configuring, and administering Polycom products, refer to

Documents and Downloads at Polycom Support.

Polycom Partner and Solution Resources

To find all Polycom partner solutions, see Strategic Global Partner Solutions.

Polycom Implementation and Maintenance services provide support for Polycom solution components

only. Additional services for supported third-party Unified Communications (UC) environments integrated

with Polycom solutions are available from Polycom Global Services and its certified Partners. These

additional services help customers successfully design, deploy, optimize and manage Polycom visual

communications within their UC environments.

Professional Services for Microsoft Integration is mandatory for Microsoft Office Communications Server,

Microsoft Lync Server 2013, Skype for Business Server 2015, or Office 365 integrations. For additional

information and details, refer to http://www.polycom.com/services/professional_services/index.html or

contact your local Polycom representative.

The Polycom Community

The Polycom Community gives you access to the latest developer and support information, and the

community enables you to participate in discussion forums to share ideas and solve problems with your

colleagues. To register with the Polycom Community, simply create a Polycom online account. When

Polycom, Inc. 3

logged in, you can access Polycom support personnel and participate in developer and support forums to

find the latest information on hardware, software, and partner solutions topics.

Before You Begin

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RealPresence ITP Room Systems

Topics:

•Polycom RealPresence OTX Studio

•Polycom RealPresence Immersive Studio

▪Polycom RealPresence Immersive Studio Flex

▪Holding Effective Meetings

This guide covers the Polycom® RealPresence® OTX® Studio, Polycom® RealPresence Immersive Studio®,

and Polycom® RealPresence Immersive Studio® Flex systems.

Polycom RealPresence OTX Studio

The RealPresence OTX Studio system is a state-of-the-art visual collaboration tool. With crisp, clean

video and crystal-clear sound, Polycom RealPresence OTX Studio systems provide natural video

conferencing using the most robust video communications technology.

The RealPresence OTX Studio system contains three 65” (165 cm) displays and 22” (56 cm) content

displays built into the table on automated lifts.

This guide explains how to use the Polycom RealPresence Touch device to operate your RealPresence

OTX Studio immersive telepresence (ITP) room system.

This guide also describes what you can expect to see on the displays during meetings in the

RealPresence OTX Studio room, and provides general guidelines for conducting successful meetings.

RealPresence OTX Studio system

Additional documentation is available at the Polycom Video Documentation web site.

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Polycom RealPresence Immersive Studio

The Polycom RealPresence Immersive Studio system is a state-of-the-art visual collaboration tool. With

crisp, clean video and crystal-clear sound, RealPresence Immersive Studio systems provide natural video

conferencing using the most robust video communications technology.

The RealPresence Immersive Studio system contains a media wall with a free-standing credenza, three

large people displays, and one large content display. The RealPresence Immersive Studio 9-seat system

contains a specialized table to fit nine chairs and optional components: back wall, ceiling acoustic

treatment, and nine chairs.

This guide explains how to use the RealPresence Touch to operate your RealPresence Immersive Studio

9-seat or 21-seat immersive telepresence (ITP) room system.

This guide also describes what you can expect to see on the displays during meetings in the

RealPresence Immersive Studio room, and provides general guidelines for conducting successful

meetings.

RealPresence Immersive Studio 9-seat system

The RealPresence Immersive Studio 21-seat system contains all of the components in the RealPresence

Immersive Studio 9-seat system with an additional back table to accommodate an additional 12

participants.

RealPresence Immersive Studio 21-seat system

Additional documentation is available at the Polycom Video Documentation web site.

RealPresence ITP Room Systems

Polycom, Inc. 6

If you have chosen the optional ceiling cloud and lighting system, the sensor in the ceiling turns the lights

and displays on when you enter the room.

Polycom RealPresence Immersive Studio Flex

The RealPresence Immersive Studio Flex system is a state-of-the-art visual collaboration tool. With crisp,

clean video and crystal-clear sound, RealPresence Immersive Studio systems provide natural video

conferencing using the most robust video communications technology.

The Immersive Studio Flex system contains a free-standing media wall, three large people displays, and

one large content display. The Immersive Studio Flex system contains a specialized table to fit six chairs

and optional components: front wall, lights, and six chairs.

This guide explains how to use the RealPresence Touch to operate your RealPresence Immersive Studio

Flex system.

This guide also describes what you can expect to see on the displays during meetings in the ITP room,

and provides general guidelines for conducting successful meetings.

RealPresence Immersive Studio Flex system

Holding Effective Meetings

Conducting a successful meeting in a RealPresence Immersive Studio, RealPresence OTX Studio, or

RealPresence Immersive Studio Flex room is easy. Because you don't have to manage cameras,

microphones, speakers, remote controls, and other equipment, you can concentrate on sharing important

information.

In a telepresence conference, all movements, expressions, and gestures are visible to everyone. As in

any meeting, avoid repetitive motions that may distract other participants, such as tapping your pen or

fingers on the tabletop.

The microphones are extremely sensitive. They can pick up all sound in the room—even gentle noises

and whispers—and even if you are not in camera range. Refrain from sidebar conversations that can be

distracting to participants in multipoint meetings.

When speaking, you do not have to direct your speech to a certain location or speak louder than normal.

Speak in your normal tone and conversational volume.

If you plan to share content, connect and test your source before the meeting to ensure that the sound,

graphics, video, and presentations are working properly.

RealPresence ITP Room Systems

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Using the Polycom RealPresence Touch

Device

Topics:

▪Wake the System

▪Pair a Previously Paired RealPresence Touch Device

▪View RealPresence Touch Device Details

▪View System Details and Connection Status for a Room System

▪Generate Touch Tones

▪Adjust the Local RealPresence OTX Studio Camera

▪Call RealPresence OTX Studio Technical Support

The Polycom RealPresence Touch graphical interface solution is a highly-intuitive touch device that

enables you to quickly and easily initiate video conferences.

For more information about using RealPresence Touch for basic tasks, refer to the Polycom

RealPresence Group Series Quick Tips and the Polycom RealPresence Group Series User Guide.

The RealPresence Touch device is connected and powered by the Polycom installer so it will be up and

running when you come into the room.

Wake the System

After the RealPresence Touch device has been idle for some time, the device goes into power-saving

mode. You can wake both the device and the RealPresence Immersive Telepresence system.

Procedure

»Tap the RealPresence Touch device screen.

Polycom, Inc. 8

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