Pitney Bowes ADDRESSRIGHT DA750 Manuel

PB Form SV61027 Rev. D 9/04

Printed in the USA

Web Site: www.pb.com

Customer Support: 1-800-522-0020

Product Name: DA700, DA750

Model Number: W707, W790

For Service or Supplies

*sv61027RevD*

Printed on recyclable paper

1 Elmcroft Road

Stamford, Connecticut 06926-0700

www.pb.com

AddressRight™ Printer

DA700, DA750

Operator Guide

US English Version

FCC Notice

This equipment has been tested and found to comply with the limits for Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable pro-

tection against interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the user manuals, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harm-

ful interference in which case the user will be required to correct the interference at this own

expense. Shielded cables must be used with this unit to insure compliance with Class A limits.

Safety EN60950 (IEC950)

This device passes conformity testing to standards for safety of electrical equipment (IECEE)

CB scheme.

These materials and the related software are the confidential and proprietary property of Pit-

ney Bowes Inc., and may not be lent, sold, hired out, or made available to others in any form,

or be disposed of by way of trade in any form without the express written consent of Pitney

Bowes, Inc.

This book may not be reproduced, in whole or in part in any fashion, or stored in a retrieval

system of any type, or transmitted by any means, electronically or mechanically, without the

express written consent of Pitney Bowes, Inc.

We have made every reasonable effort to insure the accuracy and usefulness of this manual,

however we cannot assume responsibility for errors or omissions or liability for the misuse or

misapplication of our products.

Envelope Designer™ Plus is a registered trademark and PB Supply Line is a service mark of

Pitney Bowes Inc. Microsoft and Windows are trademarks or registered trademarks of Micro-

soft Corporation.

iSV61027 Rev. D

Table of Contents

Chapter 1, DA700/DA750 Overview

Welcome to the DA700/DA750 ...................................... 1-2

Using This Guide ........................................................... 1-2

System Requirements ................................................... 1-4

Getting Help .................................................................. 1-5

Online Help .............................................................. 1-5

Phone Support ......................................................... 1-5

Before You Call ........................................................ 1-5

The World Wide Web ............................................... 1-6

Printer Options .............................................................. 1-7

Ordering Supplies .......................................................... 1-7

Chapter 2, Getting Started with the DA700/DA750

Unpacking the Printer .................................................... 2-2

Package Contents ................................................... 2-3

Choosing a Location for Your Printer ............................. 2-4

Important Safety Notes .................................................. 2-4

Assembling the DA700/DA750 ...................................... 2-5

1. Attach the Wire Frame to the Printer ................... 2-6

2. Install the Sliding Fence ...................................... 2-7

3. Position the Output Stacker Tray ......................... 2-8

4. Connect the Parallel Cable or Serial Cable ......... 2-9

5. Connect the Power Cord ..................................... 2-11

Turning On the DA700/DA750 Printer ........................... 2-11

Install the Ink Jet Cartridges (Color & Black) ................. 2-12

Removing the Ink Jet Cartridges ................................... 2-13

Chapter 3, DA700/DA750 Features and Adjustments

Printer Features ............................................................. 3-2

DA700/DA750 Throughput ...................................... 3-3

Material Thickness ................................................... 3-4

Media Size ............................................................... 3-4

Approved Media Types ............................................ 3-4

Setting Up a Job ............................................................ 3-6

1. Set the Separator Gap ......................................... 3-9

2. Center the Wireframe under the Material ............ 3-12

ii SV61027 Rev. D

Table of Contents

3. Set the Feed Angle .............................................. 3-12

4. Set the Wire Frame Ramp ................................... 3-14

5. Position the Feed Fence ...................................... 3-15

6. Load Material ....................................................... 3-16

7. Adjust the Media Thickness Knob ....................... 3-17

8. Adjust the Exit Rollers .......................................... 3-19

9. Print a Test Piece ................................................. 3-21

Chapter 4, Using the DA700/DA750 With Your

Computer

Printer Driver Software .................................................. 4-2

Selecting Printer Properties ........................................... 4-3

Using the Printer Properties Window ............................ 4-4

Selecting the DA700/DA750

from a Windows Application ......................................... 4-14

Envelope Designer™ Plus ............................................ 4-15

Chapter 5, Printer Maintenance

Preventive Maintenance ................................................ 5-2

Cleaning ........................................................................ 5-2

Print Quality Problems ................................................... 5-2

Exit Rollers .................................................................... 5-3

Sensor ........................................................................... 5-3

Print Head Shaft ............................................................ 5-3

Floor Assembly and Top Cover ...................................... 5-4

CMYK Printing ............................................................... 5-5

Chapter 6, Troubleshooting

Problems and Solutions ................................................ 6-2

Feed Problems ........................................................ 6-2

Print Quality Problems ............................................. 6-3

Interface Problems .................................................. 6-5

Motor Problems ....................................................... 6-5

Barcode Problems ................................................... 6-6

Other Problems ....................................................... 6-7

iiiSV61027 Rev. D

Table of Contents

Appendix A, Control Panel Menus

Using the Control Panel ................................................ A-2

Using the Menus ........................................................... A-3

Using the Main Menu .................................................... A-5

Main Menu Diagram ...................................................... A-6

1.Address Layout ..................................................... A-7

2. Print Quality ......................................................... A-11

3. Font Selection ...................................................... A-13

4. Barcode ............................................................... A-15

5. Address Recovery ............................................... A-17

6. Clear Counter ...................................................... A-18

7. Job Settings ......................................................... A-19

Using the Setup Menu ................................................... A-21

Setup Menu Diagram .................................................... A-22

1. Heavy Media Mode .............................................. A-23

2. Test Print Head .................................................... A-24

3. Purge Print Head ................................................. A-24

4. Lines Per Address ............................................... A-25

5. Communications .................................................. A-26

6. Hex Dump Mode .................................................. A-28

7. Language ............................................................. A-31

8. Envelope Feed Delay .......................................... A-33

9. Auto Envelope Eject ............................................ A-34

10. ROM Revision Number ...................................... A-35

Appendix B, Speciﬁcations

Equipment Speciﬁcations .............................................. B-2

Material Speciﬁcations .................................................. B-9

Index

Index to the Contents of this Manual ............................. i-1

iv SV61027 Rev. D

Table of Contents

This page is intentionally blank.

Chapter 1

The Pitney Bowes DA700/DA750 is a

versatile, easy-to-use desktop printer

designed for addressing applications.

This chapter explains what's in this

guide, and tells you how to order sup-

plies and where to get more information

about using your

DA700/DA750.

In this chapter:

The DA700/DA750

Color Printer Overview

Welcome to the DA700/DA750

Color Ink Jet Printer .......................... 1-2

Using This Guide .............................. 1-2

System Requirements ...................... 1-4

Getting Help ..................................... 1-5

Printer Options ................................. 1-7

Ordering Supplies ............................. 1-7

1-2 SV61027 Rev. D

1 • DA700/DA750 Printer - Overview

The Pitney Bowes DA700/DA750 color ink jet printer is a

desktop printer used to print addresses, graphics and other

information, in color, on a wide range of material of various

sizes, construction and composition. With the DA700/DA750

you can define the font, placement, print quality and bar

code characteristics for your addresses.

This Operator Guide shows you how to:

• Set up the DA700/DA750 printer

• Connect it to your computer

• Define your envelope layout

• Print a test mail piece

• Send a mail job to the printer from your computer

application.

Using This

Guide

Refer to this guide for information about printer setup, opera-

tion and troubleshooting. It is divided into the following chap-

ters:

Chapter 1, Introduction

Contains an overview of the DA700/DA750 Operator Guide,

information about ordering supplies and a list of help re-

sources.

Chapter 2, Getting Started

Contains instructions for assembling your printer.

Chapter 3, DA700/DA750 Features and Adjustments

Explains how to set up your printer to run a job.

Welcome to

the DA700/

DA750 Color

Ink Jet Printer

1-3SV61027 Rev. D

DA700/DA750 Printer - Overview • 1

Chapter 4, Using the DA700/DA750 With Your

Computer

Contains instructions for installing the printer driver, select-

ing the printer from your software program and sending a

mail job from your computer.

Chapter 5, Printer Maintenance

Describes how to keep the printer clean and functioning

properly.

Chapter 6, Troubleshooting

Contains a list of possible problems and their solutions.

Appendix A, Control Panel Menus

Explains the Main Menu and Setup Menu options available

on the DA700/DA750 control panel.

Appendix B, Specifications

Provides hardware and material specifications. Your printer

will run at its best when your material conforms to our speci-

fications.

Using This Guide

(continued)

1-4 SV61027 Rev. D

1 • DA700/DA750 Printer - Overview

System

Requirements

To operate the DA700/DA750 with your computer, your

system must meet the following requirements:

CPU Pentium II 233 MHZ or greater

64 or more MB RAM recom-

mended

Operating System* Windows 98 (2nd Edition),

Windows ME, Windows ME,

Windows 2000, Windows XP

Parallel Cable A parallel cable is supplied with

your printer. If you choose to

use another cable, make sure it

isn't any longer than 10 feet.

Serial Cable To use the serial port, a serial

cable of no more 15 feet in

length is required.

* Subject to change.

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