Pitney Bowes MAILSTATION 2 Manuel utilisateur

mailstation 2™

Digital Postage

Meter

Digital Postage Meter

Quick Reference Guide

* # -

GHI

PQRS

ABC

JKL

TUV

DEF

MNO

WXYZ

Keypad

Setting Postage

Keypad

Turning the Lock Function O To Order Supplies

Lock

• PressMenu.

• Answerno until Change Setup? displays.

• Pressyes; at Change Setup?.

• Answerno until Use lock code setup? displays.

• Press yes; at Use lock code setup?.

• Enterfourdigitcode.PressEnter.

• Scrolluntil Turn lock off displays.

• Pressyes.

Forgot your lock code? Call Pitney Bowes.

Quick Reference Guide

To order Pitney Bowes supplies and accessories,

call 1-800-672-6937 or go to:

www.pitneybowes.ca and click on Online Store.

Supplies/Item Order Number

Plain Postage Tape Sheets:

25 Double Sheets (50 Labels) 612-2C

150 Double Sheets (300 Labels) 612-7C

Ink Cartridge 797-M

If You Need Assistance:

Product Name: mailstation 2™ Digital Postage Meter

Forfrequentlyaskedquestions,goto:

http://www.pitneybowes.ca/support

Fordirectquestions,call1-800-672-6937.

Customer Service Representatives are available Monday

throughFriday,8:00AM–8:00PMET.

Change setup?

Lock

Preventsunauthorizeduseof

your mailstation 2™ Digital

Postage Meter.

Class

Postage rate selection.

Funds

View the postage you have spent

andnumberofpiecesprocessed.

Connect to PB data center to

-Rellpostageinmailstation2™

-CheckfundsinyourPostage

by Phone® account.

- Change Account

- Use Accounting Functions

- Type in a Weight

- Reset the Scale to Zero

- Use Ink Functions

- Recall Preset

- Change Date and Time Settings

- Change Ad

- Change Inscription

- Change Meter Stamp Type

- Connect to Pitney Bowes

- Select a Report

- Change Setup

- Change Language (Alternate

language available in some

markets)

Clear/Back

Allowscanceling,clearingofa

value on the display, or stepping

back one or more screens.

Review Keys

Allows scrolling up and down

through screens and review

ofcurrentselections

Lock

Class

Funds

Menu Clear/Back Space Shift

Review

Enter

yes

Keypad

Processing Mail

Selecting Ads

Lock Code

Processing Letters (0g – 500g)

• Step1.Weighmailpiecebyplacingenvelopeontheop-

tionalintegratedweighplatformorenterweightusingthe

key pad.

• Step2.Selectdesiredclassofmailbyscrollingthroughthe

menu.Theinternalratingfeaturewillcalculatethecorrect

postage amount.

• Step3.FollowinstructionsunderPrintingtheMeterStamp.

Processing Parcels (500g +)

• Step1.Inreadymode,keyinthepostageamountandpress

Enter.Note:PostageamountsforLettermailrates(eg:$0.50)

cannot be entered manually. Two decimal places are

assumed; you need not enter the decimal point.

• Step2.PresstheClear/Backkey(C)ifyouwanttochange

the amount you entered.

• Step3.FollowinstructionsunderPrintingtheMeterStamp.

• Press Menu.

• Answer no until Change setup? displays.

• Press yes; at Change setup?.

• Press yes; at

Change display contrast?

• Press any digit between 1 and 9. As you do so, the display

shows the change in contrast.

• Press Entertoconrmyourselection.

• Press Clear/Back (C) to return to ready mode.

Selecting Ads

Processing Mail

Change Display Contrast

You can print a graphic slogan (ad).

• Inreadymode,pressMenu.

• Answernountil Change ad?

displays.Thecurrentlyselectedad,ifany,displays.

• Pressyes to change ad.

• Scrollthroughtheavailableadsbyusingthereviewkeys.

• Whentheadyouwantisdisplayed,pressEnter. The display

shows the selected ad and returns to ready mode.

Toturnoadprinting,setadto None.

Custom ad designs can be downloaded. The mailstation 2™

can store up to 15 personalized ads. Call Pitney Bowes at

1 800 672-6937 to order a customized ad.

Change ad?

Seasons Greetings

Change display

contrast?

Meter Stamp

Using the Scale

Troubleshooting

Supplies

Printing the Meter Stamp

Hold the envelope by the bottom.

Insertitfaceupintothe

meter by aligning it with the

right wall and sliding it straight

back until the meter displays.

The amount remains set

until you change it or until

 machinefallsasleep.

Lock

Class

Funds

*#_

GHI

PQRS

Back

ABC

JKL

TUV

Space

DEF

MNO

WXYZ

Shift

Review

yes

Enter

Printing

Please wait...

Account Balance Low

Cannot Reach Data Center

Connection Lost

Inspection Due

InspectionRequired

NotEnoughFunds

RellTooHigh

Rellamountexceedsfunds

available or credit limit.

Trouble getting a connection to the

Pitney Bowes Data Center.

Connectionmadebutlostbefore

transaction completed.

Thismessagedisplaysifarellhasnot

beenperformedin60days.After90

days, postage cannot be printed until a

Rell/Inspection.

Insucientpostage.

Postageamountexceedsmaximum

fundsavailableinmeter.

Rellamountenteredismorethanthe

maximummailstation2™ will allow.

PerformRellprocedureforsmalleramount,make

anadvancepaymentorcallPitneyBowesforcredit.

Tryconnectingagaininafewminutes.

Press Clear/Back (C);tryagaininafewminutes.

IfproblempersistscallPitneyBowes.

PerformaRellprocedure.Ifyoudonotwantto

addfundsatthistimecheckyouraccountbalance.

Select a lower postage amount.

Performafundsrelltoaddfundstothemeter.

Press Clear/Back (C);RepeatRellprocedurewith

a smaller postage amount.

Troubleshooting

Meter Stamp

Using the Scale

If... Description Action

Lines missing in meter stamp

Meter stamp does not print

Meter stamp is smudged

Afourdigitnumberdisplayed

Lock Code Unknown

Amber Low Ink light is on

Printermaintenancerequired.Maybe

clogged nozzles or low ink condition.

Print head not primed with ink.

Envelopeiscontactingprinthead

during printing.

Meter error.

Cannot remember lock code.

Ink is running low and should be

ordered.

PerformPrinterMaintenance.

Ifproblemremains,replaceinkcartridge.

Check that tape on cartridge is removed.

See Replacing Ink Cartridge section in this guide.

Checkthatenvelopedoesnotexceed

5/16” thickness. Do not place objects, such as

paper clips, in the meter stamp area.

Press Clear/Back (C).Iferrorremains,

unplug meter. Wait 30 seconds, reconnect.

Call Pitney Bowes.

Replace ink cartridge with a new one soon.

Using the Scale

The scale can be used to help

determine correct postage amounts.

Place item on the scale.

Select class and press Enter.

Weight Hold (WH)

WeightHoldmodeallowsyoutorateapieceofmailevenif

theweightisremovedfromthescale.Yourmailstation2™

holdstheweightinmemoryuntilyouselectaclassandnish

the rating process.

• WhenonthereadyscreentheweightholdiconWH is

displayed.IfweightisnolongerinmemorytheWH

indicator disappears.

• WheninWeightHoldmode,andonthereadyscreen,the

weightremainsfor10secondsaftertheweightisremoved.

• Pressingtheclearkeywhenonthereadyscreenterminates

the 10-second delay and the weight is no longer held.

• Toextendthetimetheweightisheld,presstheEnter key.

Lock

Class

Funds

*#_

GHI

PQRS

Back

ABC

JKL

TUV

Space

DEF

MNO

WXYZ

Shift

Review

yes

Enter

Replacing the

Ink Cartridge

FundsRell

Change Date/Time

Reﬁll Funds - Available, Used/ Pieces Printed

Beforerellingmeter,checkthatthemeterisconnected

to the Internet.

• PressFunds.

• Pressthedownarrowonceuntil

Refill postage? appears.

• Pressyes to enter a postage amount.

• KeyinrellamountandpressEnter.

• PressEnteragaintoconrmamountofrell.

The mailstation 2™ will automatically connect to the

Pitney Bowes Postage by Phone system to begin

 thedownloadoffundsintoyourmachine.

 Therellsuccessfulscreenwilldisplay.

Insert a tape or envelope to print the receipt.

Enter refill

amount: $ .00

Good test print - no missing lines

To view a poor test print, see previous page

Prime Print Head

Close the mailstation 2™ cover.

Press Enter.Themeterwillrefreshtheprinthead.

 Thisproceduretakesafewminutes.

Print Test Pattern

 Whenprompted,insertpaperenvelopefortest.

 Checkthetestprint.Iflinesaremissing,perform

maintenance, as described on previous page.

 Iftestprintiscomplete,pressClear/Back(C) to return to

ready mode.

Lock

Class

Funds

*#_

GHI

PQRS

Back

ABC

JKL

TUV

Space

DEF

MNO

WXYZ

Shift

Review

yes

Enter

•BypressingtheFundskeyrepeatedly,thefollowing

 informationwillbedisplayed:

- Funds Available

- Funds Used

  -NumberofMailPiecesPrinted

• Press Clear/Back (C) to return to ready mode.

Replacing the

Ink Cartridge

FundsRell

Change Date/Time

Change Date Change Time

To change date manually. (mailstation 2™

automatically changes date at midnight).

• PressMenu.

• Press no until Change date and time

settings? displays.

• Press yes.

• Tochangeprinteddate,pressyes.

Change Time

• PressMenu.

• Pressno until Change

date and time settings?

displays.

• Pressyes.

• Pressno until Change time?

displays.

• To adjust the hour, press yes. Use the

up and down arrows to increase or decrease values.

• PressEnter to save your changes.

To adjust values,

press the Review

buttons. Top

button to increase

value and bottom

button to decrease

value. Hold

Review button to

quicklyincreaseor

decrease values.

Review

Printed date:

MON 07/07/08

Replacing the Ink Cartridge

 Ifthetestprintsarepoor,butyouarenotcertaintheink

 isempty,beforereplacingtheinkcartridge,perform

maintenance as described on previous page.

NOTE: To avoid damage to the printer:

Do not leave print head without ink cartridge in place

Only replace the ink cartridge using the

Replace in k

cartridge?

functiondescribedbelow.

Replace Ink Cartridge

Open cover.

a. Press unlock symbol to open

the cartridge holder.

Remove and discard old ink

cartridge.

b. Preparenewcartridgefor

installation by removing the tape

covering the vent and ink holes.

c. Install new cartridge as shown.

Close ink cover by pressing

down on lock symbol in circle

nearest to you.

• PressMenu.

• Answerno until Use ink functions? displays.

• Pressyes at Use in k functions?.

• Answerno until Repla c e in k cartridge? displays.

• Press yes; at Replace in k cartridge?

Replace Ink

Printer

Maintenance

Printer

Maintenance

Clean printer nozzles:

• PressMenu.

• Answerno until Use Ink Functions? displays. Press

yes; at Use Ink Functions?

• Answerno until Clean printer nozzles? displays.

• Pressyes; at Clean printer nozzles?

Wait about 1 minute then go to step 2.

Printer Maintenance

Examine the test print for print clarity

• Ifthesame number of lines or fewer are missing:

Press notoperformmaintenanceandtestprintagain.

• Ifmore lines are missing: Press yes and replace the ink

cartridge using the Replace Ink Cartridge function

 describedonthenextpage.

• Iftestprintiscomplete,pressClear/Back(C) to return

to ready mode.

Iflinesaremissinginthemeterstamp,perform

maintenancetorefreshtheprinthead.

Note: Printing an incomplete image may result in

invalidmailandwastedfunds.

Examplesofmissing

lines in meter stamp.

Good test print - no missing lines

Poor test print - missing lines

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