Pitney Bowes Mailstation Manuel

Postage Meters

mailstation™

Digital Postage Meter

Operator Guide



USEnglishEdition

SV61374Rev.M

January03,2024

Allrightsreserved.Thisbookmaynotbereproducedinwholeorinpartinanyfashionorstoredina

retrievalsystemofanytypeortransmittedbyanymeans,electronicallyormechanically,withoutthe

expresswrittenpermissionofPitneyBowes.

Theuseofthisinformationbytherecipientorothersforpurposesotherthanthetrainingofcustomers

onPitneyBowesequipmentmayconstituteaninfringementofintellectualpropertyrightsofPitney

Bowes,andPitneyBowesassumesnoresponsibilityforanysuchuseoftheinformation.

Wehavemadeeveryreasonableefforttoensuretheaccuracyandusefulnessofthismanual.

However,wecannotassumeresponsibilityforerrorsoromissionsorliabilityforthemisuseor

misapplicationofourproducts.

Exceptasprovidedinwriting,dulysignedbyanofficerofPitneyBowes,nolicenseeitherexpressor

implied,underanyPitneyBowesorthirdparty’spatent,copyrightorotherintellectualpropertyrightsis

grantedbyprovidingthisinformation.

ThemailstationOperatorGuideisdesignedtoassistinthedailyoperationsofthemachine.Usethis

bookasareference,asitincludessystemoperatingprocedures.

Version History

DocumentPartNumber ReleaseDate Comments

SV61374RevJ November2014 UpdatestoTroubleshootingsectionandincorporation

ofPCMeterConnectinformation

SV61374RevK February,2016 Re-brandingofcovers,fonts,logos.Removalof

referencestoanalogconnectivity.

SV61374RevL June,2018 AddSmartLink.

SV61374Rev.M January,2024 Removalofphonenumbers.



About this Book

Pitney Bowes Operator Guide January 2024 3

Pitney Bowes Contact List

Machine Identification

ProductName:mailstationDigitalPostageMeter

ModelNumber:Refertothelabelonthebackorthebottomofthemachine

Ifyouneedtocontactcustomersupport,refertoWhat Information You Need to Provide Customer

Supportbeforecontactingsupport.

Resources

Foronlinetechnicalsupport:gotohttps://www.pitneybowes.com/us/support/products/mailstation-

meter-support.htmlandselectatopiclinkfromtheappropriatesection.

ForAccountInformation:gotohttps://www.pitneybowes.us/signin/andsignintoyouraccount.

Shop

Toorderorchecksuppliesonlinegotopitneybowes.com/us/shopsupplies.

USPS

www.usps.com

PitneyBowesContactList iv

1-Safety

Introduction 2

BatteryHandling(CaliforniaCustomersOnly) 2

EarProtection/NoiseExposureGuidelines 2

SystemPower 3

Operation 3

Maintenance 5

2-GettingStarted

PartsoftheMachine 7

TheControlPanel 8

ConnectionsontheBackoftheMachine 9

3-WhatYouCanPrintonMailPieces

PrintingOptions 12

ChecktheMeterStampImprint 12

What'sintheMeterStamp 13

PrintingaMeterStampwithanAdvancedDate 14

TurningtheDateOn/OffforaMeterStamp 14

PrintingtheDateandTimeOnly(nometerstamp) 15

AddingandRemovingAdvertisementsattheMachine 15

PrintingAdsOnly(nometerstamp) 16

AddingandRemovingInscriptions 16

Table of Contents

Pitney Bowes Operator Guide January 2024 v

4-RunningMail

PoweruptheMachine 19

CheckingtheAmountofPostageAvailable 19

DeterminetheAmountofPostageNeeded 19

DoYouNeedAdd-OnUSPSServices? 20

ApplyingPostage:EnteringitManually 20

ApplyingPostageUsingOptionalInternalRating 21

ApplyingPostageUsingOptionalScaleandInternalRating 22

ApplyingPostageUsingWeightHoldMode 23

5-UsingtheBatchMailCountFeature

ViewingtheBatchMailCount 26

PrintingtheBatchCount 27

ClearingtheBatchCount 27

6-Accounting

Aboutaccounts 30

TurningAccountsOnandOff 31

Creatinganaccount 31

Editinganaccountnameandpassword 32

Selectinganaccount 32

ViewingAccountTotals 33

PrintinganAccountReport 33

ClearingAllorSomeoftheAccounts 34

Deletinganaccount 35

7-Reports

AboutReports 37

Printingafundsreport 37

PrintingyourLast5Refillssummaryreport 38

PrintinganAccountReport 39

Pitney Bowes Operator Guide January 2024 vi

SystemSoftwareVersionReport 40

ViewSystemSoftwareVersionsonMachineOnly 41

8-ConfiguringYourMailingMachine

AboutSystemSettings 43

SettingtheContrastoftheLCDDisplay 43

SettingSystemTime 43

UsingthePresetFeature 44

SettingsfortheOptionalScale 46

SettingyourLockCode 46

SettingSleepModeActivationTime 47

ActivatingtheSleepModeManually 48

SettingtheHighValueWarning 48

SettingtheLowFundsWarning 48

9-PasswordsandMeterFunctions

Aboutpasswordsandmeterfunctions 51

10-ConnectingtotheDataCenter

HowYouConnecttothePBDataCenter 54

ConnecttothePBDataCenterwithSmartLinkUsinganEthernetCabletoaLANPort 56

ConnecttoPBDataCenterwithSmartLinkUsingaWirelessConnection 58

ConnecttothePBDataCenterwiththeCommunicationDeviceUsinganEthernetCabletoaLAN

Port 60

ConnecttothePBDataCenterwiththeCommunicationDeviceUsingaWirelessConnection 62

ConnecttothePBDataCenterwithPCMeterConnectApplicationonyourComputer 64

11-AddingPostage

AddingPostagetoYourMachine 66

Pitney Bowes Operator Guide January 2024 vii

12-MeterUpdatesandInspections

AboutMeterUpdatesandDownloads 69

AboutPostalRateChanges 70

ProceduresforDownloadingNewPostalRates 71

PerformingMeterInspections 72

13-Maintenance

InkCartridgeReplacementMessages 75

Replacingtheinkcartridge 75

PrintingaTestPattern 79

Cleaningprinternozzles 80

CleaningorReplacingthePrintHead 81

ReplacingtheInkTray 86

14-Troubleshooting

GettingHelp 89

WhatInformationYouNeedtoProvideCustomerSupport 89

TroubleshootingYourDigitalPostageMeter 90

PrintingProblems 91

BatteryLowMessage 92

TroubleshootingCommunicationsProblems 92

TextErrorMessages 94

NumericErrorCodes 96

ExceptionList 98

Pitney Bowes Operator Guide January 2024 viii

1 - Safety

Introduction 2

BatteryHandling(CaliforniaCustomersOnly) 2

EarProtection/NoiseExposureGuidelines 2

SystemPower 3

Operation 3

Maintenance 5

Introduction

Familiarizeyourselfwithproperproceduresandmethodsbeforeyouinstall,operateorrepairthe

systemtoavoidpersonalinjuryordamagetotheequipment.



Battery Handling (California Customers Only)

Thebatteryusedinthisproductcontainsperchloratematerial.Californiarequiresperchlorate

containingproductstobeaccompaniedbythefollowingnotice:

PerchlorateMaterial-Specialhandlingmayapply.Formoreinformationrefertothefollowingwebsite:

www.disc.ca.gov.hazardouswaste/perchlorate.

Ear Protection/Noise Exposure Guidelines

EarprotectionisrequiredifnoiseexposureexceedsOSHAstandard.Therearemanyfactorstobe

takenintoconsiderationineachindividualworkareawhendealingwithearprotection.Factorssuch

asfloornoise,lengthofexposuretonoise,lossofhearinghistoryinindividualemployeescanallplay

aroleinrequirements.Analyzeyourspecificworkareaenvironmenttoensuresafepractices.

OSHA Standards

85dBAtimeweightedaverageoveran8-hourshiftrequireshearingprotectionbemadeavailableto

employeesanduseisrecommended.(EuropeanUnionstandardis80dBA)

90dBAtimeweightedaverageoveran8-hourshiftmandateshearingprotectionisused.(European

Unionstandardis85dBA)

NOTE:Localjurisdictionsmayhavemorestringentrequirements.Refertolocalregulationsforstandardsand

requirementsinyourarea.

Safety

Pitney Bowes Operator Guide January 2024 2

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