Pitney Bowes DM100i Series Manuel

Digital Mailing System

DM100i and DM200i series

Operator Guide

UK, ROI, Channel Islands &

Isle of Man Version

iSDC570G

Table of Contents

Chapter 1 Introduction

About Your Digital Mailing System.....................................1-2

About IntelliLink™..............................................................1-2

Postal Requirements.........................................................1-3

Safety ................................................................................1-4

Specifications ....................................................................1-6

Chapter 2 Getting to Know Your Machine

Machine Features–Front ...................................................2-2

Control Panel.....................................................................2-4

Machine Features–Rear....................................................2-6

Chapter 3 Running Mail

Before You Begin...............................................................3-2

Checklist............................................................................3-2

Home Screen.....................................................................3-2

Selecting Postage .............................................................3-3

Keying in the Postage Directly...................................3-4

Entering Weight Manually ......................................... 3-4

Using the Weighing Platform...................................... 3-4

Selecting an Account to Track Postage.............................3-6

Printing an Ad and/or Text Message..................................3-6

Checking and Clearing the Batch Count ..........................3-7

Checking the Batch Count......................................... 3-7

Printing a Record of the Batch Count ........................ 3-7

Clearing the Batch Count...........................................3-7

Printing Mail.......................................................................3-8

Printing Options.................................................................3-9

Bypass Printing - Seal Envelope Only..................... 3-10

Printing Date and Time on Incoming Mail ................ 3-10

Printing Ad, Date and Time on Incoming Mail...........3-11

Printing Ad Only ........................................................3-11

ii SDC570G

Table of Contents

Chapter 4 Normal and Custom Presets

What is a Preset?..............................................................4-2

Normal Preset ...................................................................4-2

Selecting the Normal Preset...................................... 4-3

Viewing the Normal Preset......................................... 4-3

Defining New Values for Normal Preset..................... 4-3

Custom Presets ................................................................4-4

Selecting a Custom Preset ....................................... 4-4

Viewing Custom Preset.............................................. 4-4

Defining a New Custom Preset..................................4-5

Editing a Custom Preset Name.................................. 4-6

Deleting a Custom Preset.......................................... 4-6

Chapter 5 Adding Postage/Connecting to Data Centre

Adding Postage.................................................................5-2

Connection using PC Meter Connect or Phone?...............5-2

Connecting your System Using PC Meter Connect...........5-2

Connecting Your System to an Analogue Phone Line.......5-3

Checking Funds (Postage) Available in Machine..............5-3

Checking Your Postage by Phone® Account Balance ......5-4

Adding Postage.................................................................5-4

Printing a Funds (Postage) Report....................................5-5

Downloads from the Data Centre to Your Machine ...........5-5

System Update ......................................................... 5-6

Ad/Postal Inscriptions ................................................ 5-6

Software Update (mandatory)....................................5-6

Postal Code Update (mandatory) .............................. 5-6

Text Messages.................................................................3-12

What is a Text Message?.........................................3-12

Selecting a Text Message........................................ 3-12

Viewing a Text Message ..........................................3-12

Creating a Text Message......................................... 3-13

Delete a Text Message............................................. 3-13

Edit a Text Message................................................. 3-14

iiiSDC570G

Table of Contents

Chapter 6—System Options

System Options.................................................................6-2

Basic Options ....................................................................6-3

Advancing the Date on the Machine.......................... 6-3

Setting the Machine to Today's Date.......................... 6-3

Adjusting the Contrast of the Display)........................ 6-3

Turning Features On and Off..................................... 6-4

Setting the Time, Timeouts and Auto Date Advance.. 6-5

Setting Postage Funds Warnings............................... 6-8

Setting Lock Code and Password.............................. 6-9

Setting Scale Options ...............................................6-11

Connecting to Data Centre ...................................... 6-13

Advanced Options...........................................................6-18

Meter Withdrawal..................................................... 6-18

Chapter 7—Maintenance

Replacing the Ink Cartridge/Printhead...............................7-2

Filling the Optional Moistener............................................7-6

Maintaining the Optional Moistener ..................................7-7

Removing the Moistener Brush.................................. 7-7

Removing the Holder and Wick ................................. 7-9

Running Print Tests .........................................................7-10

Test Print.................................................................. 7-10

Purge ........................................................................7-11

Replacement............................................................ 7-12

Postal Inspection (mandatory)................................... 5-6

Postal Rate Update (mandatory) ............................... 5-7

Connecting to the Data Centre (other than for Postage)...5-8

iv SDC570G

Table of Contents

Chapter 8 Troubleshooting

Getting Help.......................................................................8-2

Display Messages .............................................................8-2

Power Problems................................................................8-2

Printing Problems..............................................................8-3

Feeding Problems .............................................................8-3

Display Problems...............................................................8-4

Problems Adding Postage.................................................8-4

Moistening Problems.........................................................8-5

Viewing System Configuration Levels...............................8-6

Chapter 9 Supplies and Options

Options..............................................................................9-2

Integrated Weighing Platform..................................... 9-2

Moistener ................................................................... 9-2

Postal Advertisements/Inscriptions ............................ 9-2

Departmental Accounting........................................... 9-2

How to Order.....................................................................9-2

Chapter 10 Reports

Overview of Reports........................................................10-2

Printable Reports.............................................................10-2

Add Postage Report................................................. 10-2

Single Account Report ............................................. 10-3

Multi-Account Summary Report............................... 10-3

Configuration Report................................................ 10-4

Error Report ............................................................. 10-5

Rates Summary Reports.......................................... 10-5

vSDC570G

Table of Contents

Chapter 11—Departmental Accounting

Overview of the Accounting Feature.........................11-2

Turning On Accounting (if purchased).......................11-3

Turning Off Accounting..............................................11-3

Creating an Account..................................................11-4

Editing an Account/Setting Up Account Passwords..11-5

Turning On Account Passwords................................11-6

Turning OffAccount Passwords................................11-6

Selecting an Account ................................................11-7

Displaying Account Totals .........................................11-7

Clearing an Account..................................................11-8

Clearing all Accounts ................................................11-9

Deleting an Account................................................11-10

Appendix A—How to Enter Text

Glossary

vi SDC570G

Table of Contents

1-1SDC570G

1 • Introduction

This chapter lists the key features of your mailing

system, tells you what's in this book, and presents

important safety information.

About Your Digital Mailing System........................1-2

About IntelliLink™.................................................1-2

Postal Requirements............................................1-3

Safety ...................................................................1-4

Specifications .......................................................1-6

1-2 SDC570G

1 • Introduction

About Your Digital Mailing System

Your digital mailing system's advanced features include:

• Space-saving, compact footprint

• Large, easy-to-read display shows system status and prompts

you through setup operations

• Semi-automatic envelope feeding, transport, and auto-eject

• Automatic date advance

• Keyboard-selectable ad slogans (if used)

• Convenient, one-button postage-adding via Postage by Phone®.

• Stacker neatly stacks finished envelopes

• Ink jet printer provides clear, crisp imprints

• Integrated weighing platform weighs mail pieces (must have

rating option to function - see below)

• Integrated rating feature calculates correct postage (if used)

• Date and time stamp for use on incoming mail or on sensitive

documents

• Optional accounting feature tracks postage costs by department

(certain models only)

• Password protection limits access to authorised personnel

• Report printing capability provides hard-copy records of your

postage transactions

• In-line moistener wets and seals envelopes (certain models only)

• USB communication port for exporting report data to a PC (future

feature)

NOTE: Although this guide describes all the features listed

above, your DM100i/DM200i Series is a configurable system and

availability of the features will depend on your model, options

purchased and your country requirements. Inclusion within this

guide does not guarantee availability of a particular model or

feature within your country.

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