Penguin COLD THERAPY CHILLER Manuel utilisateur

W W W . P E N G U I N C H I L L E R S . C O M

COLD THERAPY CHILLER

Owners Manual

P E N G U I N C H I L L E R S

R32

R32 refrigerant has a 68% lower GWP (Global Warming Potential) than

R410. While neither refrigerant deteriorates the Ozone layer like R22 did, there is a clear

winner when looking at potential to contribute to global warming via greenhouse gases.

R32 is a much more environmentally friendly alternative to R410 and we expect to see it

become the new environmentally friendly standard in the years to come.

THE LOW GWP

ALTERNATIVE TO R410A

R32 IS NONEXPLOSIVE

AND HARDLY FLAMMABLE.

R32 is technically classified as a "mildly flammable" gas by the EPA. However R32 is

extremely difficult to ignite, non-explosive, and the least toxic of all the Class A refrigerants.

The regulatory warning labels on Penguin Chillers are EPA mandated for all refrigerants

considered flammable which covers a wide range of refrigerants including mildly flammable

refrigerants like R32 as well as highly flammable gasses such as butane (R600) and

propane (R290). When it comes to label requirements there is no distinction made between

mildly flammable and highly flammable. These regulatory warnings can be a bit intimidating,

they are there to keep you informed, but they should not lead you to worry about the use of

our chillers in normal operation. Our Chillers are intended for indoor use.

This information is based on reports prepared by the Air-conditioning and Refrigeration Equipment

Manufacturers Association of Australia (AREMA) and the Consumer Electronics Supplier Association (CESA)

R32

When first receiving the chiller AND anytime the

chiller is moved without keeping the unit level, you

MUST let the chiller remain upright for at least 2

hours before plugging it in.

Urgent Notice

Failure to do so will

result in chiller damage.

THE LOW GWP

ALTERNATIVE TO R410A

www.PenguinChillers.com

COLD THERAPY WATER CHILLER SETUP

Chillers work on the principle of moving heat from one spot to another. In the case of a

water chiller, its job is to move heat from the water out into the air. This means proper air

flow is critical to the operation of a chiller. If the chiller is located in an overly hot or

unventilated area, it cannot dissipate the heat efficiently therefore lowering the chiller's

ability to cool. Unless properly modified, enclosed spaces like small cabinets or closets

will heat up quickly and won't provide enough ventilation for the chiller to properly do its

job. If the chiller's hot exhausted air is being recirculated back into its intake grills, then

the chillers BTU/hr capacity is greatly reduced. It is recommended to have at least 12” of

open space on all sides of the chiller to allow for proper ventilation.

Power

Locating the Chiller

1.www.PenguinChillers.com

Connecting Your Chiller

The chiller features 2qty camlock fittings to mate with fittings on the back of the chiller.

The camlock fittings have 3/4″ barbs for connecting 3/4″ ID tubing to the chiller. (Tubing

sold separately if not purchased in one of our packages).

Follow the Inlet/Outlet flow pattern as marked to ensure the chiller functions properly.

Take your tubing with the in-line filter and Banjo Cam Lever, put it over the quick

connect fitting, and pull the levers towards you. Ensure the arrow on the in-line filter is

pointing towards the "Inlet" of the chiller.

- See video for demonstration on how to connect to the chiller.

Click Here

After you secure the camlock fitting in place, remove the metal pin

(not in the video) and put it through the hole on the camlock fittings itself to ensure you

have a good hold.

Our cold therapy water chiller has a GFI plug. It's suitable to plug into a 110v - 120v 15a

outlet (standard household outlet) It is recommended to plug directly into a receptacle.

Power strips should be avoided. If an extension cord is necessary we recommend using

a 12 awg cord with single end (not a multi tap). Once plugged in, be sure the GFI is in

the reset position.

2.www.PenguinChillers.com

Flow/Filter:

The Cold Therapy Chiller has a built in pump, so no need to worry there.

***Please note your setup needs to gravity prime to the pump, the pump is not capable of

self priming/suction. Place the chiller within 3′ of the drain of your tub, the bottom of the

chiller should be at the same or lower height compared to the bottom of your tub – do not

elevate the chiller above the tub. An overly long tubing run from the tub drain to the

chiller inlet may cause the pump to fail to move enough water.

If you have a setup where gravity priming your pump is not an option, you will

need to manually prime the line. You can do so by filling the tube going to the "inlet" of

the chiller with water. Once the tube is completely full, take the palm of your hand and

place it over the opening of the tube. You can then take the tubing and put it under

water. At that point, you can release your hand, and your line is now primed. (Make sure

to fill the tube all the way to avoid air getting in the line). See video explanation here:

Here

When you go to fill your tub with water, try keeping the water level just below where the

water comes back into the tub. The pressure of the water over the opening makes the

pump work harder to push the newly cooled water through.

We recommend to check both filters on a weekly basis and ensure they don't get too

dirty. How often you need to clean your filter will depend on a number of things.

Weekly usage amount, personal hygiene, outside environment, etc.

- i.e. if you are in an area with a lot of pollen, you may need to clean your filter more

regularly then someone who doesn't.

(To properly insert the larger filter, you will take the concaved side and push it into the

top of the filter cap. You then take the blue filter housing and screw it around the filter.)

Just make sure to note of your flow rate when you first hook up the system. If you notice

your flow rate slowing, this means it’s time to clean out your filter. Do not run the chiller

without flow.

If you do not clean your filter on a regular basis and it leads to slow/no flow, you

will damage the chiller. Penguin Chillers will not be responsible for damage

caused from improper care of the chiller.

Chiller Maintenance

To clean the internals of the chiller, you can use white vinegar and hot water. Fill a

bucket with 1-2 gallons of white vinegar with hot water and recirculate it through the

chiller for a couple hours.

The Cold Therapy Chiller is weather rated, but only above freezing ambient

temperatures. If you are in an area that gets to 32F or lower, the chiller needs to be

unplugged, drained, and stored for the season. To drain the chiller, you will want to hold

it upside down with the inlet/outlet ports pointing to the ground.

3.www.PenguinChillers.com

Troubleshooting

Does the chiller LCD have power? (check GFI plug if not)

Is there a LED/Working Light symbol that is lit up on the controller?

Does the Compressor come on?

Is the controller readout steady or does it jump around?

Is there a noticeable amount of air coming out the right side of the chiller / air is not

blocked/ coil not clogged?

Is the air coming out the right side of the chiller warm/hot OR room temp?

My Chiller isn't cooling:

If there is no light indicating the controller is calling for cooling,

check controller settings.

If warm air is coming out the back, the chiller is cooling, at least partially. The question

becomes why is it not working to your expectations / it's full potential.

When you set the temperature on the controller, ensure that the clear cover is opened.

View the controller manual here: Controller Manual

The controller constantly monitors your systems incoming water temperature.

When your systems water temperature moves above your desired set point, the controller

tells the compressor to turn on and begin cooling the water. Once your desired set point

temperature is reached, the compressor turn off. - The fan will only come on as need be to

cool the unit depending on ambient temperature.

Digital Controller

Chiller Maintenance Cont'd

If your chiller is left outdoors below freezing ambient temperatures without being

drained and damage occurs, Penguin Chillers is not liable for the damage. It can be

returned to our facility for repair, but will not be covered under warranty.

The left side coil of the chiller can become dusty/dirty overtime. If it's dirty enough to reduce

airflow, the cooling capacity of the chiller will be reduced. Regularly using compressed air to

blow the coils off will keep the chiller performing as efficiently as possible. If the setup is

outdoors, you can take a regular garden hose and spray off the coils.

The frequency of these cleanings highly depends on your operating environment. Yearly coil

cleaning for indoor setups should be sufficient for most users, however, if you know you are

operating in a particularly dusty/dirty environment, or outdoors, then you'll want adjust your

cleanings accordingly.

4.www.PenguinChillers.com

Troubleshooting Cont'd

Have you verified that the water isn't being cut off by a dirty filter?

If there's a valve on the drain of the tub, make sure it's fully open.

Unplug the chiller (never leave plugged in if you don't have flow).

I'm not getting water flow back into my tub/tank.

With the chiller being unplugged for at least 30 minutes:

- Take the filter out of the housing, put the housing back on empty.

- Undo the fitting at the inlet of the chiller, there should be very good

gravity flow of water, reconnect fitting on the inlet.

- Take the fitting off the outlet, ensure there is good gravity flow here as

well, then reconnect.

- Disconnect the fitting at the filter connection, move the tubing down to

the ground, water should be flowing, plug the chiller in and water flow

should begin to increase, you can then reconnect the fitting to the filter.

If you have any issues where you aren't getting water when

disconnecting the fittings, please state at what point in the process

you are not seeing the gravity fed water. (Inlet, outlet, filter hose, etc.)

Check the water temperature with an external thermometer

Ambient air temperature.

Chiller set point or chiller reading.

External thermometer to measure the waters actual temperature.

(not an IR gun). It is possible that the water is cold and the controller is providing an

incorrect reading.

When referring to a Temperature, please clearly identify what the specific sources are.

There are many sources of temperature, clearly identifying which temperature you are

referring to is critical to an accurate and speedy assessment of the issue.

Cost To Run

At $0.12/KWh the monthly cost of operation should be around $18-$28/month. The

compressor and fan only turn on when cooling is needed, once the water reaches your

set point they turn off and only the low wattage pump continues to run.

Cold water keeps bacteria (slimy walls) largely under control by slowing or

If you are using it on a regular basis the amount of potential power savings

When you cut power to the chiller you also cut power to the pump.

A common question we get revolves around setting the chiller up on a timer.

Ideally you’ll want to keep the water cold at all times. There’s a few reasons for this –

stopping their growth. This significantly reduces the amount of maintenance

needed to keep your water clean for longer periods of time. This means less

frequent water changes and that much lower levels of sanitizer being an

effective dose (chlorine/hydrogen peroxide/etc).

will be fairly insignificant, the heat it would gain in the “off” period still needs

to be removed when you turn it back on. So if running normally costs

$18-$28/month you might be able to save $3-$5/month. However, you'll have to

change water more often so it is unlikely to be a net cost savings.

Pumps get the most wear and tear during startup, that’s when a pump is most

likely to fail as well. Cycling the power to the chiller is just adding unnecessary

wear and tear to the pump.

Additional Information

Troubleshooting Flow Cont'd

If the above mentioned steps did not work, try removing the fitting that's

going up to the filter housing.

Take a garden hose and put it up to that tubing line (leading to the filter), and

flush the system backwards. Once you do so, you will see air bubbles coming back up

into your tub. You can flush the system for 15-30 seconds or so until you stop seeing air

bubbles coming into the tub. Once you stop seeing the bubbles, re-connect the tubing

line to the filter housing and turn the chiller on.

All chillers come with a 1 year warranty. Certain chillers are offered with an optional extended

warranty for an additional charge. The length of warranty will be determine by your purchase,

minimum of 1 year.

Penguin Chillers warrants the Chiller to be free from defects in materials and workmanship. The

warranty term begins on the date of purchase. This limited warranty does not cover any

damage, deterioration or malfunction resulting from any alteration, modification, improper

or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess

moisture, fire, improper packing and shipping (such claims must be presented to the

carrier), lightning, power surges, or other acts of nature. Penguin Chillers’ warranty liability

extends only to the replacement cost of the product. Penguin Chillers will not be liable for any

consequential, indirect, or incidental damages of any kind, including lost revenues, lost profits, or

other losses in connection with the product. Some states do not allow limitation on how long an

implied warranty lasts or the exclusion of incidental or consequential damages, so the above

limitations or exclusions may not apply to you. Penguin Chillers will, at our discretion, repair or

replace the Chiller covered under this warranty. To request warranty service, please contact our

technical support via email: [email protected].

If this product is returned to Penguin Chillers for repair the customer is responsible for shipping

charges to get the chiller to Penguin Chillers. The chiller needs to be properly packaged for safe

transport. This product must be insured during shipment. Customer assumes all risks of loss or

damage during shipment. After receiving the package Penguin Chillers will repair or replace the

chiller at our discretion. Penguin Chillers will repackage and ship the chiller back to you at no

additional cost within the continental 48 states, surcharges may apply outside of the continental 48

states. Penguin Chillers will not be responsible for any costs related to the removal or re-

installation of this product from or into any installation. Penguin Chillers will not be responsible for

any costs related to any setting up this product, any adjustment of user controls or any installation

cost of this product.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES

SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF OTHER WARRANTIES, REMEDIES AND

CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT

PERMITTED BY LAW, PENGUIN CHILLERS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED

WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. IF PENGUIN CHILLERS CANNOT LAWFULLY DISCLAIM OR

EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES

COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, SHALL APPLY TO PRODUCT AS PROVIDED UNDER APPlICABLE LAW.

This limited warranty is void if (i) the label bearing the serial number of this product has been removed or

defaced, (ii) the product is not distributed by Penguin Chillers or (iii) this product is not purchased from an

authorized Penguin Chillers reseller. If you are unsure whether a reseller is an authorized or not, contact us.

8.www.PenguinChillers.com

www.PenguinChillers.com

(865) 214 - 6509

[email protected]

www.PenguinChillers.com

A Controller Guide was included with your chiller. Please

see the FAQ Page on our website to view a copy of the

controller guide and other helpful information.

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