Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - COMMAND LINE UTILITIES REFERENCE 10.3... Guide de référence rapide

Novell®

www.novell.com

novdocx (en) 16 April 2010

AUTHORIZED DOCUMENTATION

ZENworks 10 Configuration Management Discovery, Deployment, and Retirement Reference

ZENworks

10 Configuration Management SP3

10.3

March 30, 2010

Discovery, Deployment, and Retirement Reference

novdocx (en) 16 April 2010

Legal Notices

Novell, Inc., makes no representations or warranties with respect to the contents or use of this documentation, and

specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose.

Further, Novell, Inc., reserves the right to revise this publication and to make changes to its content, at any time,

without obligation to notify any person or entity of such revisions or changes.

Further, Novell, Inc., makes no representations or warranties with respect to any software, and specifically disclaims

any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc.,

reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to

notify any person or entity of such changes.

Any products or technical information provided under this Agreement may be subject to U.S. export controls and the

trade laws of other countries. You agree to comply with all export control regulations and to obtain any required

licenses or classification to export, re-export or import deliverables. You agree not to export or re-export to entities on

the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws.

You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. See the

Novell International Trade Services Web page (http://www.novell.com/info/exports/) for more information on

exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export

approvals.

stored on a retrieval system, or transmitted without the express written consent of the publisher.

Novell, Inc.

404 Wyman Street, Suite 500

Waltham, MA 02451

U.S.A.

www.novell.com

Online Documentation: To access the latest online documentation for this and other Novell products, see

the Novell Documentation Web page (http://www.novell.com/documentation).

novdocx (en) 16 April 2010

Novell Trademarks

For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/

trademarks/tmlist.html).

Third-Party Materials

All third-party trademarks are the property of their respective owners.

4ZENworks 10 Configuration Management Discovery, Deployment, and Retirement Reference

novdocx (en) 16 April 2010

Contents 5

Contents

novdocx (en) 16 April 2010

About This Guide 9

Part I Device Discovery 11

1 Basic Concepts 13

1.1 Discovery Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.2 IP and LDAP Discovery Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.3 IP Discovery Technologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.4 LDAP Discovery Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

1.5 Advertised Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

1.6 Discovered Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

1.7 Deployable Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2 Discovering Devices By Using IP Addresses 23

2.1 Configuring Discovery Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.2 Designating a Discovery and Deployment Proxy Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

2.3 Creating an IP Discovery Task. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3 Discovering Devices in LDAP Directories 35

4 Importing Devices from CSV Files 41

5 Advertised Discovery 43

5.1 Configuring the Advertised Discovery Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

5.2 Discovering Advertised Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

6 Viewing or Updating Device Details 47

Part II ZENworks Adaptive Agent Deployment 49

7 Basic Concepts 51

7.1 Deployment Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

7.2 Deployment Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

7.3 Adaptive Agent Versus Inventory-Only Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

8 Managing Deployment Packages 55

8.1 Package Types and Architectures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

8.2 Default System Packages Versus Custom Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

8.3 Customizing Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

8.4 Rebuilding Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

8.4.1 Rebuilding the Default Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

6ZENworks 10 Configuration Management Discovery, Deployment, and Retirement Reference

novdocx (en) 16 April 2010

8.4.2 Rebuilding the Custom Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

9 Registering Devices 61

9.1 What Happens During Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

9.2 Creating Registration Keys and Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

9.2.1 Creating a Registration Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

9.2.2 Creating a Registration Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

9.3 Modifying the Device Naming Template Used During Registration . . . . . . . . . . . . . . . . . . . . . 69

9.4 Enabling Dynamic Renaming of Devices During Registration . . . . . . . . . . . . . . . . . . . . . . . . . 70

9.4.1 Enabling the Setting at the Management Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

9.4.2 Enabling the Setting for a Device Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

9.5 Disabling the Use of Registration Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

9.6 Manually Registering a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

9.6.1 Performing an Initial Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

9.6.2 Reregistering a Device with an Additional Registration Key . . . . . . . . . . . . . . . . . . . 74

9.7 Unregistering a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

10 Deploying the ZENworks Adaptive Agent 77

10.1 Coexisting with the ZENworks Desktop Management Agent . . . . . . . . . . . . . . . . . . . . . . . . . 77

10.2 Customizing the Agent Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

10.2.1 Customizing Features before Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

10.2.2 Customizing Features after Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

10.3 Changing the Target Installation Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

10.4 Using a Task to Deploy the Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

10.4.1 Prerequisites for Deploying to a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

10.4.2 Deploying to a Discovered Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

10.4.3 Deploying to a Non-Discovered Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

10.5 Manually Deploying the Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

10.6 Tasks to be Performed After Deploying the Agent on Citrix Servers . . . . . . . . . . . . . . . . . . . . 97

10.7 Uninstalling the Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

11 Deploying the ZENworks Adaptive Agent to Linux Devices 99

12 Deploying the Inventory-Only Module 101

12.1 Downloading the Module from a ZENworks Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

12.2 Installing on Linux/UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

12.3 Installing on NetWare. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

12.4 Installing on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

12.5 Installing on Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Contents 7

novdocx (en) 16 April 2010

Part III Device Removal and Retirement 107

13 Deleting Devices from Your ZENworks System 109

14 Retiring or Unretiring Devices 111

Part IV Appendixes 115

A Viewing the Predefined Reports 117

B Schedules 119

B.1 Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

B.2 No Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

B.3 Date Specific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

B.3.1 Start Dates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

B.3.2 Run Event Every Year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

B.3.3 Select When Schedule Execution Should Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

B.3.4 Use Coordinated Universal Time (UTC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

B.4 Recurring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

B.4.1 Days of the Week . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

B.4.2 Monthly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

B.4.3 Fixed Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

C Configuring NMAP for ZENworks 123

D Troubleshooting Discovery, Deployment, and Retirement 125

E Documentation Updates 131

E.1 March 30, 2010: SP3 (10.3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

8ZENworks 10 Configuration Management Discovery, Deployment, and Retirement Reference

novdocx (en) 16 April 2010

About This Guide 9

novdocx (en) 16 April 2010

About This Guide

This Novell ZENworks 10 Configuration Management Discovery, Deployment, and Retirement

Reference helps you add devices to your ZENworks®Management Zone and then install the

ZENworks Adaptive Agent or Inventory Only Module to the devices. It also helps you install the

ZENworks Adaptive Agent to a Linux device in order to make the device a ZENworks Satellite.

The information in this guide is organized as follows:

Part I, “Device Discovery,” on page 11

Part II, “ZENworks Adaptive Agent Deployment,” on page 49

Part III, “Device Removal and Retirement,” on page 107

Part IV, “Appendixes,” on page 115

Audience

This guide is intended for anyone who will configure and manage a ZENworks system.

Feedback

We want to hear your comments and suggestions about this manual and the other documentation

included with this product. Please use the User Comments feature at the bottom of each page of the

online documentation, or go to the Novell®Documentation Feedback site (http://www.novell.com/

documentation/feedback.html) and enter your comments there.

Additional Documentation

ZENworks 10 Configuration Management is supported by other documentation (in both PDF and

HTML formats) that you can use to learn about and implement the product. For additional

documentation, see the ZENworks 10 Configuration Management documentation (http://

www.novell.com/documentation/zcm10/index.html).

Documentation Conventions

In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and

items in a cross-reference path.

A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party

trademark.

When a single pathname can be written with a backslash for some platforms or a forward slash for

other platforms, the pathname is presented with a backslash. Users of platforms that require a

forward slash, such as Linux*, should use forward slashes as required by your software.

10 ZENworks 10 Configuration Management Discovery, Deployment, and Retirement Reference

novdocx (en) 16 April 2010

Autres manuels pour ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - COMMAND LINE UTILITIES REFERENCE 10.3...

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels Novell Logiciel

Novell

Novell LINUX ENTERPRISE DESKTOP 11 Manuel utilisateur

Novell

Novell LINUX ENTERPRISE DESKTOP 10 SP2 Manuel utilisateur

Novell

Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - COMMAND LINE UTILITIES REFERENCE 10.3... Manuel utilisateur

Novell

Novell LINUX ENTERPRISE DESKTOP 10 Manuel utilisateur

Novell

Novell LINUX ENTERPRISE SERVER 10 SP2 - VIRTUALIZATION WITH... Manuel utilisateur

Novell

Novell SLRS 8 - Manuel

Novell

Novell APPARMOR 2.0.1 Mode d’emploi

Novell

Novell ACCESS MANAGER 3.1 SP1 - AGENT GUIDE Manuel utilisateur

Novell

Novell OPEN WORKGROUP SUITE SMALL BUSINESS EDITION 9.3 -... Mode d’emploi

Novell

Novell SENTINEL RAPID DEPLOYMENT 6.1 - 12-2009 Manuel utilisateur

Novell

Novell DATA SYNCHRONIZER MOBILITY PACK - UPDATE 2 Manuel utilisateur

Novell

Novell LINUX ENTERPRISE DESKTOP 10 SP2 Manuel utilisateur

Novell

Novell LINUX ENTERPRISE DESKTOP 11 - ADMINISTRATION GUIDE... Manuel utilisateur

Novell

Novell LINUX ENTERPRISE SERVER 10 - INSTALLATION AND ADMINISTRATION... Manuel utilisateur

Novell

Novell LINUX ENTERPRISE DESKTOP 10 SP2 - GNOME... Manuel utilisateur

Novell

Novell ZENWORKS PATCH MANAGEMENT 6.4 - S Mode d’emploi

Novell

Novell CLIENT FOR LINUX 2.0 SP3 Mode d’emploi

Novell

Novell LINUX ENTERPRISE SERVER 10 SP3 -... Manuel

Novell

Novell ACCESS MANAGER 3.1 SP2 IR1 - README 07-2010 Manuel utilisateur

Novell

Novell CLIENT FOR LINUX 2.0 SP1 - 08-2008 Manuel utilisateur

Novell

Novell CONSOLE ONE 1.3.X Manuel utilisateur

Novell

Novell GROUPWISE 7 - MULTI-SYSTEM ADMINISTRATION Manuel utilisateur

Novell

Novell IFOLDER 3.6 - CROSS-PLATFORM Manuel utilisateur

Novell

Novell OPEN ENTERPRISE SERVER 2.0 SP2 - UPGRADING TO OES-PLANNING AND IMPLEMENTATION GUIDE... Manuel utilisateur

Manuels Logiciel populaires d'autres marques

COMPRO

COMPRO COMPROFM Manuel utilisateur

Muratec

Muratec OFFICEBRIDGE ONLINE Manuel utilisateur

Oracle

Oracle Contact Center Anywhere 8.1 Manuel utilisateur

Adobe

Adobe 65007312 - Photoshop Lightroom Manuel

Avaya

Avaya NULL One-X for RIM Blackberry Manuel utilisateur

HP ProLiant BL420c Manuel utilisateur

PS Audio

PS Audio PowerPlay Manuel du propriétaire

Brady

Brady LOCKOUT PRO 3.0 Manuel de service

Avaya

Avaya Interaction Center Manuel utilisateur

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manuel

Oracle

Oracle Application 9i Manuel utilisateur

Acer

Acer RDM Manuel utilisateur

Canon

Canon Vixia HF21 Manuel utilisateur

Canon

Canon ZR950 Manuel utilisateur

Samsung

Samsung Auto Backup Manuel utilisateur

Polycom

Polycom Vortex EF2201 Instructions d'installation et d'utilisation

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manuel utilisateur

Lexmark

Lexmark Apps Manuel de service