Nortel ICB Manuel utilisateur

MICB Release 3 User Guide

Meridian 1

Meridian Integrated Conference Bridge

Release 3

User Guide

Document Number: P0989944

Document Release: Standard 1.00

Date: June 2002

Year Publish FCC TM

Printed in Canada

Information is subject to change without notice. Nortel Networks reserves the right to make changes in design

or components as progress in engineering and manufacturing may warrant. This equipment has been tested

and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the

radio interference regulations of Industry Canada. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This equipment

generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user will be required to correct the

interference at their own expense.

SL-1 and Meridian 1 are trademarks of Nortel Networks.

Page 3 of 96

MICB Release 3 User Guide

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Browser User Interface (BUI) options for

administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

About the MICB Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Accessing the BUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing MICB using the Installation Wizard . . . . . . . . . . . . . . . . . . 15

Configuring general settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Configuring a confirmation E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Customizing greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Customizing images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Configuring users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring call-out groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring permanent conferences . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Upgrading the number of ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Upgrading the firmware version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Backing up data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Generating reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the Command Line Interface (CLI) . . . . . . . . . . . . . . . . . . . . . . 57

Page 4 of 96

P0989944 Standard 1.00 June 2002

Browser User Interface (BUI) options for non-

administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Things to know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Accessing the BUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Scheduling a new one-time conference call . . . . . . . . . . . . . . . . . . . . 68

Scheduling a new recurrent conference call . . . . . . . . . . . . . . . . . . . . 74

Editing a conference call (one-time or recurrent) before it starts . . . . 76

Controlling a conference call in progress . . . . . . . . . . . . . . . . . . . . . . 77

Telephone User Interface (TUI) . . . . . . . . . . . . . . . 85

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Scheduling a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Recording a brandline greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Acquiring and releasing chairperson control . . . . . . . . . . . . . . . . . . . . 88

Invoking a chairperson command on a participant . . . . . . . . . . . . . . . 89

Adjusting audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Recording a conference-specific greeting . . . . . . . . . . . . . . . . . . . . . . 92

TUI command summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Page 5 of 96

MICB Release 3 User Guide

Overview

There are two ways to configure a conference on the Meridian Integrated

Conference Bridge (MICB) Release 3 system:

1Use the Browser User Interface (BUI).

2Use the Telephone User Interface (TUI).

The MICB Release 3 BUI is built into the MICB 3 Web server. It offers one

set of configuration options for administrators and a second set for other

users. The administrator interface is called the Dashboard.

• For information about BUI options for administrators, “Browser User

Interface (BUI) options for administrators” on page 7.

• For information about BUI options for non-administrators, “Browser

User Interface (BUI) options for non-administrators” on page 59.

The MICB Release 3 TUI lets administrators and other users enter commands

on a telephone keypad to configure conferences. For information about TUI

options, see “Telephone User Interface (TUI)” on page 85.

Page 6 of 96

P0989944 Standard 1.00 June 2002

Page 7 of 96

MICB Release 3 User Guide

Browser User Interface (BUI) options for

administrators

This chapter contains the following sections:

• Overview (page 8)

• About the MICB Dashboard (page 9)

• Accessing the BUI (page 11)

• Installing MICB using the Installation Wizard (page 15)

• Configuring general settings (page 22)

• Configuring a confirmation E-mail (page 25)

• Customizing greetings (page 28)

• Customizing images (page 31)

• Upgrading the number of ports (page 52)

• Configuring users (page 33)

• Configuring call-out groups (page 40)

• Configuring permanent conferences (page 48)

• Upgrading the number of ports (page 52)

• Upgrading the firmware version (page 53)

• Backing up data (page 54)

• Generating reports (page 56)

• Using the Command Line Interface (CLI) (page 57)

Page 8 of 96

P0989944 Standard 1.00 June 2002

Overview

Figure 1 depicts the logical layout of the Meridian Integrated Conference

Bridge (MICB) Release 3 BUI administration system.

Figure 1

Administration BUI navigation flowchart

Page 9 of 96

MICB Release 3 User Guide

About the MICB Dashboard

The home screen for the MICB Release 3 system is the Dashboard, shown in

Figure 2. It appears when an administrator logs in to the system. The MICB

Dashboard, which is organized as an Internet portal, contains the following

links to key configuration options: Settings, Users, Permanent Conference,

Upgrades, Call-out Groups, Reports, and Backup.

Figure 2

Administration MICB Dashboard window

Page 10 of 96

P0989944 Standard 1.00 June 2002

Title frame

The title frame sits atop the Dashboard window for all administration

windows. It contains the following buttons:

•Dashboard – Click to return to the dashboard. New settings will not be

saved.

•CLI – Opens an additional window for input and output of Command

Line Interface (CLI) commands.

•Logout – Terminates the session and returns the user to the home page

•Help – Displays help information relevant to the current window in a

separate window.

Figure 3

Administration MICB Dashboard title frame

Optional Customer Logo

Autres manuels pour ICB

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels Nortel Logiciel

Nortel

Nortel Passport 8600 Series Manuel utilisateur

Nortel

Nortel Configuration Manager Guide rapide

Nortel

Nortel ICB Manuel utilisateur

Nortel

Nortel 251 Mode d’emploi

Nortel

Nortel Norstar ICS Remote Tools 11 Manuel utilisateur

Nortel

Nortel Configuration Manager Guide rapide

Nortel

Nortel Quality Monitoring Manuel utilisateur

Nortel

Nortel Voice Mail Manuel utilisateur

Nortel

Nortel Contact Center Manager Manuel utilisateur

Nortel

Nortel Message Registration Instructions d'utilisation et d'installation

Nortel

Nortel Contact Center Manager Manuel du produit

Nortel

Nortel NN44200-313 Manuel utilisateur

Nortel

Nortel Voice Mail Manuel utilisateur

Nortel

Nortel NN-10300-053 Manuel utilisateur

Nortel

Nortel TDM Recorder Manuel utilisateur

Nortel

Nortel TE Manuel utilisateur

Nortel

Nortel INM 4.1 Manuel technique

Nortel

Nortel Host Tools Manuel du propriétaire

Nortel

Nortel Agent Manuel

Nortel

Nortel INM 3.1 Mode d’emploi

Nortel

Nortel Host Tools Manuel du propriétaire

Nortel

Nortel Voice Mail Manuel utilisateur

Nortel

Nortel TAPI Manuel utilisateur

Nortel

Nortel Norstar ICS Remote Tools 11 Manuel

Manuels Logiciel populaires d'autres marques

COMPRO

COMPRO COMPROFM Manuel utilisateur

Muratec

Muratec OFFICEBRIDGE ONLINE Manuel utilisateur

Oracle

Oracle Contact Center Anywhere 8.1 Manuel utilisateur

Adobe

Adobe 65007312 - Photoshop Lightroom Manuel

Avaya

Avaya NULL One-X for RIM Blackberry Manuel utilisateur

HP ProLiant BL420c Manuel utilisateur

PS Audio

PS Audio PowerPlay Manuel du propriétaire

Brady

Brady LOCKOUT PRO 3.0 Manuel de service

Avaya

Avaya Interaction Center Manuel utilisateur

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manuel

Novell

Novell GROUPWISE 8 - INTERNET AGENT Manuel utilisateur

Oracle

Oracle Application 9i Manuel utilisateur

Acer

Acer RDM Manuel utilisateur

Canon

Canon Vixia HF21 Manuel utilisateur

Canon

Canon ZR950 Manuel utilisateur

Samsung

Samsung Auto Backup Manuel utilisateur

Polycom

Polycom Vortex EF2201 Instructions d'installation et d'utilisation

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manuel utilisateur