Nortel 3100 Series Manuel utilisateur
Nortel Mobile Communication Series 3100 Portfolio
Nortel Mobile Communication Client
3100 for Nokia
User Guide
Title page
Contents
3
Contents
New in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Other changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Revision history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Getting help from the Nortel Web site . . . . . . . . . . . . . . . . . . . 9
Getting help over the phone from a Nortel
Solutions Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Getting help from a specialist by using an
Express Routing Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Getting help through a Nortel distributor
or reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
MCC 3100 features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
System and network requirements . . . . . . . . . . . . . . . . . . . . . 12
Network specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Server specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the MCC 3100 for Nokia software from a computer 15
Installing the MCC 3100 for Nokia software over the air . . . . 17
Moving the MCC 3100 icon to the menu screen . . . . . . . . . . 18
Upgrading the MCC 3100 for Nokia
software from a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Upgrading the MCC 3100 for Nokia software over the air . . . 20
Contents
4
Uninstalling the MCC 3100 for Nokia software . . . . . . . . . . . . 20
CA root certificate installation . . . . . . . . . . . . . . . . . . . . . . . . . 21
MCC 3100 configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Personal preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Call settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Starting and exiting the MCC 3100 application . . . . . . . . . . . 33
Logging on and logging off . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Hiding the MCC 3100 application . . . . . . . . . . . . . . . . . . . . . . 34
Overview of the main screen . . . . . . . . . . . . . . . . . . . . . . . . . 35
Status panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Recent link and preview panel . . . . . . . . . . . . . . . . . . . . . 36
Friends link and preview panel . . . . . . . . . . . . . . . . . . . . . 36
Groups link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Corp Dir link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Navigating screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Accessing screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Shortcut Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Green call and red hangup buttons . . . . . . . . . . . . . . . . . 38
Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Advanced functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Friends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Adding a friend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Importing a friend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Editing a friend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Deleting a friend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Searching the corporate directory . . . . . . . . . . . . . . . . . . . . . 47
Contents
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Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Call modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Calling a friend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Calling from your extension . . . . . . . . . . . . . . . . . . . . . . . 51
Dialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Advanced call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Adding a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Adding friends to a group . . . . . . . . . . . . . . . . . . . . . . . . . 55
Managing friends in a group . . . . . . . . . . . . . . . . . . . . . . . 56
Managing a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Placing and managing group calls . . . . . . . . . . . . . . . . . . 58
Logging Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Viewing entries on the main screen . . . . . . . . . . . . . . . . . 62
Viewing entries on the Logs screen . . . . . . . . . . . . . . . . . 63
Sorting entries on the Logs screen . . . . . . . . . . . . . . . . . 65
Deleting entries in the Logs screen . . . . . . . . . . . . . . . . . 65
Managing voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Calling voice mail system . . . . . . . . . . . . . . . . . . . . . . . . . 66
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Contents
6
New in this release
7
New in this release
The following sections detail what is new in Mobile Communication Client
3100 for Nokia in MC 3100 Release 2.1.
Features
Nortel Mobile Communication 3100 Release 2.1 introduces an over the
air installation and upgrade option.
Other changes
This document is up-issued for Release 2.1.
Revision history
May 2008
Standard 02.02. This document is issued to support Nortel Mobile
Communication 3100 Release 2.1. Changes were made to
“Installing the MCC 3100 for Nokia software over the air” on
page 17 and “Upgrading the MCC 3100 for Nokia software over
the air” on page 20.
April 2008
Standard 02.01. This document is issued to support Nortel Mobile
Communication Client Release 2.1.
October 2007
Standard 01.02. This document is up-issued to contain fixes for
configuring Mobile Communication Gateway 3100 addresses and
revised Outgoing Call Service DN requirements.
New in this release
8
September 2007
Standard 01.01. This document is issued to support the Nortel
Mobile Communications 3100 Series Portfolio on Nortel
Communication Server 1000 Release 5.0.
How to get help
9
How to get help
This chapter explains how to get help for Nortel products and services.
Getting help from the Nortel Web site
The best way to get technical support for Nortel products is from the
Nortel Technical Support Web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
• download software, documentation, and product bulletins
• search the Technical Support Web site and the Nortel Knowledge
Base for answers to technical issues
• sign up for automatic notification of new software and documentation
for Nortel equipment
• open and manage technical support cases
Getting help over the phone from a Nortel
Solutions Center
If you do not find the information you require on the Nortel Technical
Support Web site, and you have a Nortel support contract, you can also
get help over the telephone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the
telephone number for your region:
www.nortel.com/callus
How to get help
10
Getting help from a specialist by using an
Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an
Express Routing Code (ERC) to quickly route your call to a specialist in
your Nortel product or service. To locate the ERC for your product or
service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor
or reseller
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for
that distributor or reseller.
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3
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