Nibe Nibe360P Manuel utilisateur
OHAL
Reducing eneRgy gROwing gReen
NIBE 360P
User Guide - Quilco
This step-by-step guide to your heating system has been
developed with input from OHAL residents and heat pump
manufacturer NIBE and aims to help you understand how to operate
and look after your system so that it works to best meet your needs.
If the following instructions are followed, in conjunction with existing NIBE guides, you should
be able to ensure that your system works efciently to give you heating and hot water when
you require it.
Ventilation System:
The underoor heating and ventilation is powered by the exhaust air heat pump. The heat pump will either
be located in a cupboard in your hallway or in the loft space of the house. On completion, the heat pump in
your house was commissioned. This involved adjusting the extract points in your kitchen and bathroom. These
extract points should not be adjusted as this will unbalance the system and affect its efciency. Warm moist air
is extracted from the kitchen and bathroom and returned to the heat pump where all the energy is re-used. The
stale air is exhausted out of the house. The heating and ventilation devices are combined. The heat pump acts like
a dehumidier, which creates a healthier indoor environment making it easier to heat the property.
Heating & Hot Water System:
The heat pump heats the hot water supply and also the water for the underoor heating. It is designed to operate
24 hours per day. It is very important to the efciency of the heating system that the system is operated properly.
Each room in the house is a heating zone and as such has a room thermostat. For the system to work
economically every zone has to work independently of any other. This means that room doors should always be
closed where possible to prevent the temperature of one zone affecting the other. For instance if you have your
hallway set at 17oc with the living room door open, your living room will be trying to heat the hallway and never
get up to the correct temperature, ie. will continue to call for heat making the system lose its efciency. The only
room in the house that doesn’t have a room stat is the bathroom which is on all of the time. Lower temperatures
cause the immersion to come on which is expensive to run. Running the heat pump at a lower temperature does
not make it cheaper to run.
Wet rooms such as toilets and bath/shower rooms will not have a room stat, this is called and open loop. The
heat pump itself will control the temperatures of these rooms. They may be slightly warmer than the other rooms.
This will help the efciency of the heat pump.
The hot water temperature should be set between 45
o
c and 50
o
c. The heat pump has been set to raise the
temperature of the water to 60
o
c for a period of 3 hours every 2 weeks to prevent any danger of Legionella. This
will pasteurise the water. You will therefore nd the water much hotter during these periods.
• Don’t block the ventilation ducts. The air ow has
been calculated specically for your home
and poor air ow can affect and damage the
performance of the system
• Don’t attempt to change the settings inside this
unit unless instructed by a trained service
engineer
• Don’t expect your radiators to become hot. Your
home will maintain a consistent temperature
• Don’t remove/swap the ventilation ducts from
their dedicated position after cleaning
• Don’t open windows to clear condensation
when bathing or cooking
• Don’t put the heat pump on standby
Do’s and don’ts of the NIBE system:
• Do clean the air lter
regularly (every month).
Put in a calendar as a
reminder
• Do clean the ventilation
devices regularly using
a small brush ensuring
they are replaced
• Do keep the house
above 17oc
• Do keep doors closed to
prevent drafts. This
can reduce heat
pump efciency
Page 2
• Leave the circular dial on control panel set at 0
• Leave the room thermostat set at 20-21oc
• The heating and ventilation systems are combined. The system
works most efciently when the ventilation ducts and lters are kept
clean
• Set the heat pump temperature to a level you nd comfortable.
In order to keep the heat pump running efciently it is recommended
that the temperature is set no lower than 17oc.
• If the temperature falls below 17oc, the heat pump is designed to turn
the immersion on. This increases electricity usage and costs
Summary of general standard
settings for heating:
Less than 17oc
can increase
costs for you
18-21oc is
the optimum
temperature
Control panel
Control dial:
• Turning the dial right increases the temperature
• Turning the dial left decreases the temperature
Display panel
Scrolls forward through the menu
Scrolls backwards through the
menu
Enter- selects an option from the
menu
Operating mode:
winter, summer, spring/
autumn
Extra hot water
Fan speed
Warm moist air is extracted from the kitchen and bathroom and
returned to the heat pump where all the energy is re-used
Page 3
Setting the
temperature
The heating should have
been set before you moved
in to the property. If you need
to adjust the temperature
turn the dial up (+) or down
(-). Note- it can take up to
24 hours for a temperature
change to be noticeable. It is
recommended the dial is not
set lower than -3 (shown in
photo) or higher than +3. It
has been set by an engineer
to 0.
Setting the season
Winter mode is the recommended year-round setting
- and especially between September and April - as it
will automatically adjust the system to suit changes in
outdoor temperature
The following settings can be used at your
discretion:
Use summer mode during the summer - the heat pump
will produce hot water only
Use spring/autumn mode for the rest of the year – the
heat pump will produce heating and hot water
Press this
button to
select the
season.
Press this button to
return
Extra hot water
(immersion heater)
The immersion can be used to give more hot water. This
will increase energy and running costs so should be used
sparingly.
Press this button to scroll through options. It is suggested
you use the 3 hr option and turn it off again when you have
hot water
Page 4
Cleaning the heat pump lter
The heat pump lter should be cleaned every month. An alarm will ash every 3
months as a reminder. Here are the steps to follow when cleaning the lter:
Set the switch to 0
1
Remove the top cover by pulling the lower section
outwards and then lifting it off and pull the lter
cassette out
2
Above are photos of dirty and clean lter Remove the lter and clean it. It can be cleaned by
hoovering or removing the material and washing it
with water
3
Check the lter is not damaged and carefully
replace it
4
Re-assemble the lter cassette checking it has been
tted correctly. Replace it in the heat pump
5
Replace the upper cover of the heat pump
6
Set the switch back to 1
7
Page 5
Control:
Set the internal room sensor (located in the hallway or
living room) to 21oc. You can increase or decrease the
setting for comfort. To keep energy consumption down,
you can set the temperature when you are away from
the property (e.g. on holiday) using the controller on the
heat pump. The temperature can be lowered during the
summer to prevent it coming on unnecessarily by using
the controller on the room sensors.
21oc recommended for living rooms
18oc recommended for bedrooms
Note: sensors may look different to one
shown depending on model
Nibe alarms:
If the background light on the display
is ashing it will also display a
message, here are some typical
messages:
• Filter alarm- this occurs every
3 months as a reminder to clean
the lter. See the instructions
on lter cleaning. The message
will disappear once the lter has
been cleaned and the switch is
set back to 1. NOTE: it can take
up to 15 minutes for the message
to disappear and alarm to stop
• LP alarm (low exhaust alarm)
- the temperature of the property
is too low. Increase the
temperature to 17oc or above
and ensure all window/doors
are closed and radiators are at
recommended settings. Contact
the housing association if the
alarm persists
• Sensor alarm- indicates there
is a fault with the temperature
sensor attached to the Nibe
unit
• TL alarm and HP alarm- contact
the housing association if either
of these alarm go off
Cleaning the ventilation devices
The ventilation devices should be cleaned regularly.
• Carefully remove the white vent (located in the kitchen
and bathroom) by pulling down
• Use a small brush to remove any dirt
• Replace in the correct ventilation duct
Orkney Housing Association Ltd, 39a Victoria Street, Kirkwall, Orkney, KW15 1DN.
Tel: 01856 875253. Email: [email protected] Website: www.ohal.org.uk
This property was originally tted with an Economy 10 tariff electric meter. However, other tariffs
could be more suitable, depending on your lifestyle. Independent comparison and switching advice
is widely available. Please check with your energy provider if you are unsure. There are some
helpful videos online which you can refer to. Videos can be found at www.nibe.co.uk/Videos/
Page 6
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