New Rock Technologies NRP2000/W Manuel utilisateur
NRP2000/W IP Phone User Manual
Version: 2.0 2017-08
Website: http://www.newrocktech.com
Email: gs@newrocktech.com
NRP2000/W IP Phone User Manual
New Rock Technologies, Inc. 2
Content
1 Overview of NRP2000/W............................................................................................................................ 5
1.1 Interface........................................................................................................................................ 5
1.2 Hardware...................................................................................................................................... 5
1.3 Software........................................................................................................................................ 6
1.4 Network......................................................................................................................................... 6
1.5 Management and Maintenance.................................................................................................... 6
1.6 Protocol......................................................................................................................................... 7
1.7 Compliant and Certified Standard................................................................................................ 7
1.8 Packing list.................................................................................................................................... 7
1.9 Installation..................................................................................................................................... 8
2 Play-and-Plug (Working Together with OM Series IP PBX)..................................................................... 14
3 Call Function ............................................................................................................................................. 15
3.1 Answer the Calls......................................................................................................................... 15
3.2 Make Calls.................................................................................................................................. 16
3.3 Pre-Dial....................................................................................................................................... 17
3.4 Multiple Line Dial-Up .................................................................................................................. 17
3.5 Call Hold ..................................................................................................................................... 18
3.6 Call Transfer............................................................................................................................... 18
3.7 Mute Calls................................................................................................................................... 18
3.8 3-Way Conference...................................................................................................................... 19
3.9 Hang up the Phone..................................................................................................................... 19
3.10 Voicemail .................................................................................................................................... 19
4 Keypad and GUI........................................................................................................................................ 19
NRP2000/W IP Phone User Manual
New Rock Technologies, Inc. 3
4.1 Keypad........................................................................................................................................ 20
4.2 Starting........................................................................................................................................ 21
4.3 Standby....................................................................................................................................... 22
4.4 Configuration .............................................................................................................................. 23
4.4.1 Status Info ........................................................................................................................... 24
4.4.2 Call Features....................................................................................................................... 25
4.4.3 Contacts .............................................................................................................................. 34
4.4.4 History ................................................................................................................................. 39
4.4.5 Message.............................................................................................................................. 41
4.4.6 Settings................................................................................................................................ 42
4.4.7 Display................................................................................................................................. 59
5 Advanced Feature..................................................................................................................................... 60
5.1 Codecs........................................................................................................................................ 60
5.2 Capture and Upgrading.............................................................................................................. 61
5.3 Auto Provision............................................................................................................................. 62
5.4 Export & Import Configuration File............................................................................................. 64
5.4.1 Export Configuration File..................................................................................................... 64
5.4.2 Import Configuration File..................................................................................................... 65
5.5 Export & Import CFG file ............................................................................................................ 65
5.6 Export System Log..................................................................................................................... 66
5.7 Dial Plan...................................................................................................................................... 66
5.7.1 Replace Rule....................................................................................................................... 67
5.7.2 Dial-Now.............................................................................................................................. 68
5.7.3 Area Code ........................................................................................................................... 69
5.7.4 Block Out............................................................................................................................. 70
NRP2000/W IP Phone User Manual
New Rock Technologies, Inc. 4
5.8 TR069......................................................................................................................................... 70
5.9 Action URL.................................................................................................................................. 71
5.10 Remote Control........................................................................................................................... 72
6 Wi-Fi.......................................................................................................................................................... 73
6.1 Configure the Wi-Fi on the Phone.............................................................................................. 73
6.2 Configure the Wi-Fi on the Web................................................................................................. 73
6.3 Enterprise Wi-Fi.......................................................................................................................... 74
7 FAQ........................................................................................................................................................... 75
7.1 How to Reset to Factory............................................................................................................. 75
7.2 Upgrade the Firmware on Safe Mode........................................................................................ 76
7.3 How to Make a IP-to-IP Call....................................................................................................... 76
8 Trouble shooting........................................................................................................................................ 77
8.1 The Phone Failed to Register to SIP Server.............................................................................. 77
8.2 The Phone Failed to Gain IP Address........................................................................................ 77
8.3 Only one Party can Hear From Another on Calling.................................................................... 78
9 Abbreviation .............................................................................................................................................. 78
10 FCC Caution...................................................................................................................................... 79
NRP2000/W IP Phone User Manual
New Rock Technologies, Inc. 5
1 Overview of NRP2000/W
NRP2000/W
1.1 Interface
Power Input
DC 5V-1000mA or PoE
LAN Port
RJ45
PC Port
RJ45
Headset Jack
RJ9
Handset Jack
RJ9
1.2 Hardware
LCD
132*52
CPU
400MHz Dual-Core
LED Indicator
1 Status Light
NRP2000/W IP Phone User Manual
New Rock Technologies, Inc. 6
1.3 Software
SIP 2.0 (RFC3261) and other related SIP RFCs
1 SIP account registered
STUN
Jitter Buffer, VAD,CNG
G711A, G711U, G722, G726-16, G726-24, G726-32, G726-40, G729, L16, iLBC_13_3, iLBC_15_2
Echo Cancellation
SIP Domain name, Authentication and Backup SIP Server
DTMF (RFC2833, In-band, SIP INFO)
Call transfer, Call forward, 3-way conference, Call hold, Call back
DND(Do Not Disturb), Auto answer, Blacklists, Block Call-ID, Block Anonymous call, Dial plan, IP-to-IP
call
Phone book with 400 contacts and 200 blacklists
Call History with 400 records including answered calls, missed calls, dialed calls and forwarded calls
Auto update via HTTP, HTTPS, FTP, TFTP, DHCP, RPS and PNP
Syslog
SNTP,NTP
Customized Ringtone
Daylight Saving time
VLAN, OpenVPN, Span to PC port, QoS
802.1X, LLDP
Enterprise Wi-Fi
Web access with different login level
Soft button: soft button *3
Redundant SIP server
Multi-language: English, French, Hebrew, Russian, Spanish, Chinese, Persian, Polish, Portuguese,
Turkish, German, Italian
1.4 Network
LAN/PC: Support Bridge mode
Support VLAN
Support OpenVPN
Support DHCP, STATIC IP address
Primary/Secondary DNS Server
Support QoS
Support LLDP
Support 802.1X
Support Span PC port
Support Enterprise Wi-Fi
Web access via HTTP&HTTPS
1.5 Management and Maintenance
NRP2000/W IP Phone User Manual
New Rock Technologies, Inc. 7
Support firmware updating under safe mode
Support different level user management
Configuration via Web and keyboard
Support multi-language
Firmware and configuration file auto provisioning
Support system log
1.6 Protocol
IEEE 802.3/802.3u 10Base-T/100Base-TX
DHCP: Dynamic Host Configuration Protocol
SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489, RFC3842, RFC3515,
RFC2976, RFC3428, RFC2327, RFC2782, RFC1889
TCP/IP: Transfer Control Protocol/Internet Protocol
RTP: Real-time Transport Protocol
RTCP: RTP Control Protocol
DNS: Domain Name Server
TFTP: Trivial File Transfer Protocol
HTTP: Hypertext Transfer Protocol
FTP: File Transfer Protocol
1.7 Compliant and Certified Standard
CE: AGC01180140201E2, AGC01180140202E2
Comply with RoHS in EU
Comply with RoHS in China
Operation temperature: lower than 60°C
Storage temperature: lower than 60°C
Humidity: 10% to 90% no dew
1.8 Packing list
Model
NRP2000/W
Telephone
1 Unit
Handset
1 Unit
Handset cable
1 Unit
Stand bracket
1 Unit
Wall bracket
1 Unit
NRP2000/W IP Phone User Manual
New Rock Technologies, Inc. 8
Power adapter
1 Unit
Network Cable
1 Unit, 1.5 meters
Quick Start Guide
1 Unit
Headset
Optional
1.9 Installation
Connecting Network Cable
NRP2000/W connects with network via LAN port. Under the Bridge mode, other devices (Laptop, IP phone)
may access network via connecting to the PC port of NRP2000/W.
Connect Wi-Fi
NRP2000/W IP Phone User Manual
New Rock Technologies, Inc. 9
1. Stand Bracket Installation Instruction
A. Put the bottom side of the IP phone upside and press one-side joints of stand bracket into the slot, please
refer the picture as below:
B. Press the other side joints into the slot:
NRP2000/W IP Phone User Manual
New Rock Technologies, Inc. 10
C. It is the picture after fixing the stand bracket below:
D. Disassemble the stand bracket:
Push the spring joint of stand and pull the stand. When the joints are pulled out of the slot, you can take off
the stand bracket.
Table des matières
Autres manuels New Rock Technologies Téléphone IP
