New Rock Technologies NRP1012 Manuel utilisateur

New Rock Technologies, Inc.

NRP1012 Series IP Phone

User Manual

NRP1012

NRP1012/P

http://www.newrocktech.com/index_E.asp

Email: [email protected]

MSN: [email protected]

Skype: newrock.gs

Safety Notices

Please read the following safety notices before installing or using this phone. They are crucial for the

safe and reliable operation of the device.

Please use an external power supply that is included in the package. Other power supplies may

cause damage to the phone, affect the behavior or induce noise.

Before using the external power supply in the package, please check with home power voltage.

Inaccurate power voltage may cause fire and damage.

Please do not damage the power cord. If power cord or plug is impaired, do not use it, it may cause

fire or electric shock.

The plug-socket combination must be accessible at all times because it serves as the main

disconnecting device.

Do not drop, knock or shake it. Rough handling can break internal circuit boards.

Do not install the device in places where there is direct sunlight. Also do not put the device on

carpets or cushions. It may cause fire or breakdown.

Avoid exposure the phone to high temperature, below 0℃or high humidity. Avoid wetting the

unit with any liquid.

Do not attempt to open the device. Non-expert handling could damage it. Consult your authorized

dealer for help, or else it may cause fire, electric shock and breakdown.

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a soft

cloth that has been slightly dampened in a mild soap and water solution.

When lightning, do not touch power plug or phone line, it may cause an electric shock.

Do not install this phone in an ill-ventilated place.

You are in a situation that could cause bodily injury. Before you work on any equipment, be aware

of the hazards involved with electrical circuitry and be familiar with standard practices for

preventing accidents.

Contents

1 Introduction................................................................................................................................................ 1-1

1.1 Appearance of an IP Phone...............................................................................................................................1-1

1.2 Icon Description.................................................................................................................................................1-3

1.3 LED Indicator.....................................................................................................................................................1-3

1.4 Hardware Specifications ....................................................................................................................................1-4

1.5 Character Mapping Table ..................................................................................................................................1-5

2 Initial Connection and Settings................................................................................................................ 2-1

2.1 Power and Network Connections.......................................................................................................................2-1

2.1.1 Connecting to a Network ........................................................................................................................2-1

2.1.2 Connecting to the Power Outlet..............................................................................................................2-2

2.2 Basic Initialization ..............................................................................................................................................2-2

2.2.1 Network Settings ....................................................................................................................................2-2

3 Phone Function.......................................................................................................................................... 3-1

3.1 Basic Function ...................................................................................................................................................3-1

3.1.1 Making a Call..........................................................................................................................................3-1

3.1.2 Answering a Call.....................................................................................................................................3-1

3.1.3 DND........................................................................................................................................................3-2

3.1.4 Call Forward...........................................................................................................................................3-2

3.1.5 Call Hold.................................................................................................................................................3-2

3.1.6 Call Waiting ............................................................................................................................................3-2

3.1.7 Mute .......................................................................................................................................................3-2

3.1.8 Call Transfer...........................................................................................................................................3-3

3.1.9 Three-Way Conference Call...................................................................................................................3-3

3.1.10 Multiple-Way Call..................................................................................................................................3-3

3.1.11 Multi-line...............................................................................................................................................3-3

3.2 Advanced Function............................................................................................................................................3-4

3.2.1 Call Pickup..............................................................................................................................................3-4

3.2.2 Join Call..................................................................................................................................................3-4

3.2.3 Redial/Unredial.......................................................................................................................................3-4

3.2.4 Click to Dial.............................................................................................................................................3-5

3.2.5 Call Back ................................................................................................................................................3-5

3.2.6 Auto Answer...........................................................................................................................................3-5

3.2.7 Hotline ....................................................................................................................................................3-5

3.2.8 Application..............................................................................................................................................3-5

3.2.9 Ping ........................................................................................................................................................3-6

3.2.10 Programmable Key Configuration.........................................................................................................3-6

3.3 Other Functions .................................................................................................................................................3-8

3.3.1 Auto Handdown......................................................................................................................................3-8

3.3.2 Ban Anonymous Call..............................................................................................................................3-8

3.3.3 Ban Outgoing..........................................................................................................................................3-9

3.3.4 Dial Plan.................................................................................................................................................3-9

3.3.5 Dial Peer.................................................................................................................................................3-9

3.3.6 Auto Redial.............................................................................................................................................3-9

3.3.7 Call Complete.........................................................................................................................................3-9

3.3.8 Headset Ringing.....................................................................................................................................3-9

3.3.9 Power Light...........................................................................................................................................3-10

3.3.10 Hide DTMF.........................................................................................................................................3-10

3.3.11 Password Dial.....................................................................................................................................3-10

3.3.12 Pre Dial...............................................................................................................................................3-10

4 Phone Settings........................................................................................................................................... 4-1

4.1 Basic Settings....................................................................................................................................................4-1

4.1.1 Keyboard................................................................................................................................................4-1

4.1.2 Screen....................................................................................................................................................4-1

4.1.3 Ring Tone...............................................................................................................................................4-1

4.1.4 Voice Volume .........................................................................................................................................4-1

4.1.5 Time & Date............................................................................................................................................4-1

4.1.6 Greetings................................................................................................................................................4-1

4.1.7 Language................................................................................................................................................4-2

4.2 Advanced Settings.............................................................................................................................................4-2

4.2.1 Accounts.................................................................................................................................................4-2

4.2.2 Network ..................................................................................................................................................4-2

4.2.3 Security...................................................................................................................................................4-2

4.2.4 Maintenance...........................................................................................................................................4-2

4.2.5 Factory Reset.........................................................................................................................................4-2

5 Web Page Setting ...................................................................................................................................... 5-1

5.1 Configuration Introduction..................................................................................................................................5-1

5.1.1 Configuration Methods............................................................................................................................5-1

5.1.2 Password Configuration..........................................................................................................................5-1

5.2 Setting the NRP1012/P through a Web Browser ...............................................................................................5-1

5.3 Basic Configuration............................................................................................................................................5-2

5.3.1 Status .....................................................................................................................................................5-2

5.3.2 Wizard ....................................................................................................................................................5-3

5.3.3 Call Log ..................................................................................................................................................5-6

5.3.4 Language................................................................................................................................................5-7

5.4 Network..............................................................................................................................................................5-8

5.4.1 WAN.......................................................................................................................................................5-8

5.4.2 LAN ........................................................................................................................................................5-9

5.4.3 QoS & VLAN.........................................................................................................................................5-10

5.4.4 Service Port..........................................................................................................................................5-11

5.4.5 DHCP Server........................................................................................................................................5-13

5.4.6 TIME&DATE.........................................................................................................................................5-14

5.5 VoIP.................................................................................................................................................................5-16

5.5.1 SIP........................................................................................................................................................5-16

5.5.2 IAX2......................................................................................................................................................5-23

5.5.3 Stun......................................................................................................................................................5-24

5.5.4 Dial Peer...............................................................................................................................................5-25

5.6 Phone ..............................................................................................................................................................5-29

5.6.1 Audio ....................................................................................................................................................5-29

5.6.2 Feature.................................................................................................................................................5-30

5.6.3 Dial Plan...............................................................................................................................................5-34

5.6.4 Contact.................................................................................................................................................5-35

5.6.5 Remote Contact....................................................................................................................................5-38

5.6.6 Web Dial...............................................................................................................................................5-39

5.6.7 MCAST.................................................................................................................................................5-39

5.7 Function Key....................................................................................................................................................5-42

5.7.1 Function Key.........................................................................................................................................5-42

5.7.2 EXT KEY ..............................................................................................................................................5-43

5.7.3 Sofykey.................................................................................................................................................5-44

5.8 Maintenance ....................................................................................................................................................5-46

5.8.1 Auto Provision ......................................................................................................................................5-46

5.8.2 Syslog...................................................................................................................................................5-48

5.8.3 Config...................................................................................................................................................5-50

5.8.4 Update..................................................................................................................................................5-50

5.8.5 Access..................................................................................................................................................5-52

5.8.6 Reboot..................................................................................................................................................5-53

5.9 Security............................................................................................................................................................5-54

5.9.1 Web Filter.............................................................................................................................................5-54

5.9.2 Firewall.................................................................................................................................................5-54

5.9.3 NAT ......................................................................................................................................................5-56

5.9.4 VPN......................................................................................................................................................5-57

5.9.5 Security.................................................................................................................................................5-58

5.10 Logout............................................................................................................................................................5-59

6 Appendix .................................................................................................................................................... 6-1

6.1 Voice Features...................................................................................................................................................6-1

6.2 Network Features...............................................................................................................................................6-2

6.3 Maintenance and Management .........................................................................................................................6-2

Contents of Figure

Figure 1-1 Appearance of an IP Phone....................................................................................................................1-1

Figure 5-1 Login interface........................................................................................................................................5-2

Figure 5-2 Status interface.......................................................................................................................................5-2

Figure 5-3 Wizard interface......................................................................................................................................5-3

Figure 5-4 Static IP settings interface......................................................................................................................5-4

Figure 5-5 Quick SIP settings interface....................................................................................................................5-4

Figure 5-6 PPPoE settings interface........................................................................................................................5-5

Figure 5-7 Call information interface........................................................................................................................5-6

Figure 5-8 Language setting interface .....................................................................................................................5-7

Figure 5-9 WAN setting interface.............................................................................................................................5-8

Figure 5-10 LAN setting interface ............................................................................................................................5-9

Figure 5-11 QoS & VLAN setting interface ............................................................................................................5-10

Figure 5-12 Service port setting interface..............................................................................................................5-12

Figure 5-13 DHCP server setting interface............................................................................................................5-13

Figure 5-14 TIME&DATE setting interface.............................................................................................................5-15

Figure 5-15 SIP setting interface ...........................................................................................................................5-17

Figure 5-16 IAX2 setting interface .........................................................................................................................5-23

Figure 5-17 Stun setting interface..........................................................................................................................5-24

Figure 5-18 Dial peer interface ..............................................................................................................................5-26

Figure 5-19 Audio setting interface........................................................................................................................5-29

Figure 5-20 Feature setting interface.....................................................................................................................5-31

Figure 5-21 Dial plan setting interface ...................................................................................................................5-35

Figure 5-22 Contact setting interface.....................................................................................................................5-36

Figure 5-23 Rremote Contact setting interface ......................................................................................................5-38

Figure 5-24 Wed dial setting interface ...................................................................................................................5-39

Figure 5-25 MCAST interface ................................................................................................................................5-39

Figure 5-26 Function Key interface........................................................................................................................5-42

Figure 5-27 EXT KEY interface..............................................................................................................................5-44

Figure 5-28 Softkey setting interface .....................................................................................................................5-45

Figure 5-29 Auto provision setting interface...........................................................................................................5-46

Figure 5-30 Syslog setting interface ......................................................................................................................5-49

Figure 5-31 Config setting interface.......................................................................................................................5-50

Figure 5-32 Update setting interface......................................................................................................................5-51

Figure 5-33 Access setting interface......................................................................................................................5-52

Figure 5-34 Reboot setting interface......................................................................................................................5-53

Figure 5-35 Web filter interface..............................................................................................................................5-54

Figure 5-36 Firewall setting interface.....................................................................................................................5-55

Figure 5-37 NAT setting interface..........................................................................................................................5-56

Figure 5-38 VPN setting interface..........................................................................................................................5-57

Figure 5-39 Security setting interface ....................................................................................................................5-58

Figure 5-40 Logout setting interface ......................................................................................................................5-59

Contents of Table

Table 1-1 Keypad description ..................................................................................................................................1-1

Table 1-2 Connection port description.....................................................................................................................1-2

Table 1-3 Icon description........................................................................................................................................1-3

Table 1-4 Programmable key LED indicator status for BLF.....................................................................................1-3

Table 1-5 Programmable key LEDs for Presence....................................................................................................1-4

Table 1-6 Programmable key LEDs for line.............................................................................................................1-4

Table 1-7 Programmable key LEDs for MWI ...........................................................................................................1-4

Table 1-8 Power Indication LED ..............................................................................................................................1-4

Table 1-9 Hardware specification ............................................................................................................................1-4

Table 1-10 Mapping relation between the keypad and character ............................................................................1-5

Table 5-1 Status parameters ...................................................................................................................................5-3

Table 5-2 Static IP settings parameters...................................................................................................................5-4

Table 5-3 Quick SIP settings parameters ................................................................................................................5-4

Table 5-4 PPPoE settings parameters.....................................................................................................................5-6

Table 5-5 Parameters..............................................................................................................................................5-6

Table 5-6 Language parameters setting..................................................................................................................5-7

Table 5-7 WAN parameters setting..........................................................................................................................5-8

Table 5-8 LAN parameters setting...........................................................................................................................5-9

Table 5-9 QoS & VLAN parameters setting...........................................................................................................5-11

Table 5-10 Service port parameters setting...........................................................................................................5-12

Table 5-11 DHCP server parameters setting.........................................................................................................5-13

Table 5-12 TIME&DATE parameters setting..........................................................................................................5-15

Table 5-13 SIP parameters setting ........................................................................................................................5-18

Table 5-14 IAX2 parameters setting ......................................................................................................................5-23

Table 5-15 Stun parameters setting.......................................................................................................................5-24

Table 5-16 Dialpeer parameters setting.................................................................................................................5-26

Table 5-17 Examples of different alias application.................................................................................................5-28

Table 5-18 Audio setting parameters.....................................................................................................................5-30

Table 5-19 Feature parameters setting..................................................................................................................5-32

Table 5-20 Dial plan parameters setting................................................................................................................5-35

Table 5-21 Contact parameters setting..................................................................................................................5-36

Table 5-22 Remote Contact parameters................................................................................................................5-38

Table 5-23 Function Key parameters setting.........................................................................................................5-43

Table 5-24 Auto provision parameters setting .......................................................................................................5-47

Table 5-25 Syslog parameters setting ...................................................................................................................5-49

Table 5-26 Congif parameters setting....................................................................................................................5-50

Table 5-27 Update parameters setting...................................................................................................................5-51

Table 5-28Access parameters setting....................................................................................................................5-53

Table 5-29 Web filter parameters setting...............................................................................................................5-54

Table 5-30 Firewall parameters setting..................................................................................................................5-55

Table 5-31 NAT parameters setting.......................................................................................................................5-56

Table 5-32 VPN parameters setting.......................................................................................................................5-57

Table 5-33 Security parameters setting.................................................................................................................5-58

NRP1012 Series IP Phone User Manual

www.newrocktech.com 1-1

1 Introduction

1.1 Appearance of an IP Phone

Figure 1-1 Appearance of an IP Phone

Table 1-1 Keypad description

Key Name Description

Line key

The default is defined as the SIP line key, the user can select

keys SIP line call, the call can also be defined as a line key, the

call for a different way selector.

Soft key 1/2/3/4

Executes different functions with different softkeys, such as

PBook/DND/Menu/Del/Redial/Send/

Quit/Answer/Reject/Hold/Transfer/Conf and so on.

Navigation

Helps to carry out the selection operation.

When the IP phone is in the standby state, each navigation key

has a special function.

You can configure navigation keys with different functions

according to habit.

Phone book Accesses to phone book, checks the contact list, adds new

contacts, edits a contact, and returns to the standby page.

User Manual NRP1012 Series IP Phone

1-2 www.newrocktech.com

Key Name Description

History Checks information about the missed call, incoming call and

outgoing call.

Redial/Send

Dials the last call number when the IP phone is in the hook

off/hands-free mode.

Checks the outgoing call when the IP phone is in the stand-by

mode.

Finds a specific contact in the phone book/call records and

makes a speed dial.

Hands-free Make the phone into hands-free mode.

Mute

Prevents the caller from hearing any sound of the callee when

the IP phone is in the calling state, Note that the sound from the

caller will not be affected and still be heard.

Quits the mute mode, allowing the caller and callee to hear each

other.

Volume +/- Turns the sound volume down or up.

Indicator light Blinks to prompt a missed call

Digital

keyboard Inputs the phone number or numbers

DSS keys Configures each key with different functions in the Web page.

Table 1-2 Connection port description

Port Name Description

Power interface Input: 5V AC, 1A

WAN 10/100M

self-adaptive Ethernet interface for network connection

LAN 10/100M

self-adaptive Ethernet interface for PC connection

Expansion

board interface Port type: RJ-45direct connector

Headset Port type: RJ-9 connector

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