Netopia 3347NWG-VGx Mode d’emploi

Preferred Advantage®DSL

Quick Start

Installation Guide

Netopia®

3347NWG-VGX Wireless ADSL Gateway

Microsoft®Windows®95/98/2000/ME/XP/NT 4.0

NADSL_704_6.9

Welcome to McLeodUSA!

We look forward to helping you communicate more effectively with data and

Internet services from McLeodUSA. Your DSL service has already been processed

and is scheduled for installation within the next few days.

So you can prepare for your DSL installation, we have enclosed the McLeodUSA

Preferred Advantage®DSL Quick Start Installation Guide that provides

step-by-step instructions for installing your new DSL router.

DSL is a revolutionary service that allows McLeodUSA to provide high-speed,

cost-effective data solutions. And while DSL is a cutting-edge technology, it can

be limited by two primary factors:

• The condition of the telephone lines to your location

• The distance between the Central Office and your location

Before processing your order, we thoroughly researched the lines to your location

in order to prevent unnecessary surprises. In a small percentage of cases, the

exact DSL performance and availability cannot be determined until the time of

installation. If you have any questions about the performance of your DSL service

at any time, our DSL Help Desk is at your service 24 hours a day, 7 days a week at

888-849-0640, or email dslhelp@mcleodusa.com.

Thank you for choosing McLeodUSA.

IMPORTANT NOTE: This guide portrays the typical flow of the installation

process. Please read the instructions before installing the gateway. Some

computer or network configurations may cause software windows to appear

that are not depicted in this guide. Please read and follow the instructions on

those screens to continue the installation process. Verify that you are installing

your DSL equipment after the “Service Completion Date” given to you when

you ordered your DSL Internet service.

MCLEODUSA INCORPORATED AND AFFILIATES HAVE NO RESPONSIBILITY

FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE THAT MAY RESULT

FROM YOUR INSTALLATION OF DSL EQUIPMENT AS DISCUSSED IN THIS

GUIDE. MCLEODUSA AND ITS AFFILIATES SPECIFICALLY DISCLAIM ANY

LIABILITY FOR SUCH INJURY OR DAMAGE. BY PROCEEDING WITH THIS

INSTALLATION, YOU ASSUME ALL RISK OF PERSONAL INJURY OR

PROPERTY DAMAGE.

McLeodUSA logo and Preferred Advantage are trademarks of McLeodUSA. All

other trademarks are the property of their respective owners.

Quick Start Installation Guide

Contents

Section 1: Contents of Your DSL Installation Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Section 2: System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Section 3: Installation of Inside Wiring (If Self-installing) . . . . . . . . . . . . . . . . . . 4

Section 4: Installation of Microfilters and Voice/DSL Line Splitter. . . . . . . . . . . 5

Section 5: Connecting the DSL Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Did I Connect Everything Correctly? . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Additional Resources for Users with Advanced Needs. . . . . . . . . . . 11

Section 6: Configuring Microsoft®Windows®Operating System . . . . . . . . . . . 13

Section 7: McLeodUSA®Customer Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

E-mail and Internet Browser Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Section 8: Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Section 9: Frequently Asked Questions (FAQs). . . . . . . . . . . . . . . . . . . . . . . . . . 26

Section 10: Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Section 1:

Contents of Your DSL Installation Kit

Quantity Item Description

1 Netopia Gateway 3347W

1 Netopia Gateway 3347W CD-ROM

1 Power Supply

1 RJ-11 Telephone Cable (lavender)

1 RJ-45 Ethernet Cable (yellow)

1DSL 2-Line Microfilter

3 DSL Microfilters

1 Voice/DSL Line Splitter

2McLeodUSA DSL Help Desk: 888-849-0640 | [email protected]

Section 2:

System Requirements

Before you begin the installation process, please ensure that your system

meets the following requirements:

• Personal computer/workstation — Pentium®-class processor, 166 MHz,

25 MB free disk space, 32 MB RAM.

• Operating system — Windows 95/98/2000/ME/XP or NT 4.0 is

supported. The wireless component and installation wizard can only be

used with Windows 98SE/2000/ME/XP.

• Browser & E-mail client — Each PC should have both an Internet

browser (e.g., Microsoft Internet Explorer, Netscape®Communicator)

and an e-mail client (e.g., Outlook®, Outlook Express, Netscape Mail,

Eudora®) installed prior to performing DSL self-installation.

• Available Ethernet port or wireless Ethernet adapter — Many PCs

come equipped with an Ethernet port. If you do not have an Ethernet

port available, you will need to purchase and install an Ethernet

Network Interface Card (NIC) in each PC. Ethernet NICs can be

purchased at most retail electronic stores where computer accessories

are sold. If you are not sure whether your PC has an available Ethernet

port, please refer to your PC owner’s manual or contact your

PC vendor.

• Ethernet cabling from each PC to the location where the DSL gateway

will be installed — one Ethernet cable is included in this kit and can be

used for connecting one PC if the gateway is placed nearby.

• PC owner’s manual — For reference if necessary.

Additional requirements for Local Area Network (LAN) Systems:

• Available Ethernet port (10/100 Base-T capable) on your Ethernet hub

or switch for expansion.

• Dynamic IP LAN configuration — The DSL gateway has a built-in DHCP

server that will allocate IP addresses to your LAN workstations. The

DHCP server functionality is turned on by default. It is recommended

that you disable any other DHCP servers on your LAN to prevent

conflicts. Section 6: Configuring Microsoft Windows, assumes that you

will use the DHCP server built into the DSL gateway and that you will

enable DHCP on each workstation.

If you prefer to continue using an existing DHCP server, or would prefer

that your LAN workstations operate under a private static IP scheme,

please refer to the Netopia User Guide (located on the Netopia

Gateway CD) for configuration assistance instead of the instructions

in Section 6 of this guide.

• Available wireless adapters — The following adapters can be used to

connect to the DSL gateway: PCMCIA for laptops, PCI for desktop

PCs, or USB adapter for either.

4McLeodUSA DSL Help Desk: 888-849-0640 | [email protected]

Section 3:

Installation of Inside Wiring

(If Self-installing)

Installation of the inside wiring:

If you have chosen to self-install the DSL service and have not requested

McLeodUSA to perform on-site installation for an additional charge, you will need

to install inside wiring yourself or contact a local vendor to complete the inside

wiring. “Inside wiring” refers to the portion of wire between where McLeodUSA

connects to the building and the DSL gateway.

Inside wiring basics for DSL:

• Standard telephone wiring can be used to carry the DSL line into the

DSL gateway. Special cabling, such as CAT-5 wiring used for Ethernet

LANs, is only required between the gateway and the PC(s).

• Only two wires are used for the DSL line.

• The gateway expects the DSL signal to terminate on the two center

pins of an RJ-45 jack. Your jack must be wired accordingly.

• McLeodUSA terminates the DSL line to a Network Interface Device

(NID) that is located either on the outside of the building or in a

closet/basement. The NID is the same device that connects your

building to all incoming telephone lines. The new DSL line should be

tagged. If you have trouble locating the new DSL line at the NID,

please call 888-847-5316. McLeodUSA can assist you or your vendor

in locating the DSL line.

• If you will be sharing the DSL service over an existing LAN, you will

want to install the wiring and jack near an Ethernet switch or hub with

an available 10/100 Base-T Ethernet port.

Section 4:

Installation of Microfilters and Voice/DSL Line Splitter

The included DSL microfilters are used to prevent possible interference between

the DSL service and standard telephone service.

Install microfilters on all telephone equipment that is connected to the DSL

line including (but not limited to): telephones, Caller ID devices, answering

machines, fax machines, credit card machines and computer modems.

The included voice/DSL line splitter is required when you are connecting a

telephone and the DSL gateway to the same wall jack.

Installing the Microfilters:

1Disconnect the telephone line cord from the wall jack.

2Plug the microfilter into the jack.

3Plug the telephone line cord into the female end of the microfilter.

NOTE: Repeat these steps for all additional telephones or other devices that

share the DSL phone line. Make sure a microfilter is NOT installed between the wall

jack and the DSL gateway. The Installation Kit contains three microfilters. Should

you require additional microfilters, you can obtain them at most electronics or

computer retail stores.

If you have a 2-line telephone, connect the 2-line microfilter on the jack with the

DSL gateway.

Microfilter

Telephone Wall Jack

Section 4:

Installation of Microfilters and Voice/DSL Line Splitter continued

Installing the Voice/DSL Line Splitter:

Use the following steps to install the voice/DSL line splitter if you will be

connecting a telephone and the DSL gateway to the same wall jack:

1Remove the telephone line cord from the wall jack.

2Plug the male end of the voice/DSL line splitter into the wall jack.

3Install a microfilter in one of the female ports of the line splitter.

4Plug the line cordfrom the telephone into the microfilter.

5Plug the line cord from the gateway into the remaining open port of

the line splitter.

NOTE: When using a voice/DSL line splitter, ensure that the DSL gateway and

telephone will work properly by verifying the following:

• The microfilter is installed between the line splitter and the telephone.

• The microfilter is NOT installed between the line splitter and the DSL

gateway. (Refer to the image above.)

NOTE: If you have a two-line telephone that will be connected to the same line

as the DSL gateway, you’ll need to use the included two-line microfilter. If you

need additional two-line microfilters, contact your local electronics or computer

retail store.

6McLeodUSA DSL Help Desk: 888-849-0640 | [email protected]

Voice/DSL

Line Splitter

Microfilter

Telephone Wall Jack

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