NetComm NF20 Manuel utilisateur

Quick Start Guide

NetComm NF20

Wi-Fi 6

This guide provides instructions for setting up, connecting,

and conﬁguring your NetComm NF20 Wi-Fi 6.

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NetComm NF20 Wi-Fi 6 Quick Start Guide

contents:

Get to Know Your NetComm NF20 Wi-Fi 6 .............................................................................................................................3

Setting up Your NetComm NF20 Wi-Fi 6 .................................................................................................................................6

Conguring Your NetComm NF20 Wi-Fi 6 ..............................................................................................................................9

Conguring Your Telephone ......................................................................................................................................................10

Need Support? ...............................................................................................................................................................................10

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NetComm NF20 Wi-Fi 6 Quick Start Guide

get to know your

Netcomm NF20 Wi-Fi 6

The NetComm NF20 Wi-Fi 6 delivers a new adaptive Wi-Fi experience to your home with improved Wi-

Fi speed, performance, and eciency. NetComm NF20 Wi-Fi 6’s key features include:

• Mesh-enabled for seamless connection to CloudMesh Satellites

• Automated Wi-Fi issue resolution with Wi-Fi AutoPilot

• Gigabit connection to high-speed ﬁbre networks

• Support for VDSL2 and Voice

• Wi-Fi visibility and assurance with the Wi-Fi Analytics Platform

Top View of Device

LED Indicator Lights

These lights represent the working state and

connectivity of the NetComm NF20 Wi-Fi 6

•Green = connected

•Red = disconnected

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NetComm NF20 Wi-Fi 6 Quick Start Guide

DSL Port Ethernet

LAN Ports

USB 3.0

Port

Reset

Button

WAN

Port

VoIP Ports Power Supply

Jack

Back View of Device

Button/Connection Port Description

VoIP Ports Connect a telephone handset for phone calls over the internet.

DSL Port

Connect the telephone line operating your VDSL service. Fibre to the

Node (FTTN) and Fibre to the Building (FTTB) services use the DSL

port.

USB 3.0 Port

Connect an external USB storage device here to use the Network

Attached Storage (NAS) feature of the CloudMesh Gateway, e.g.

stream your digital media.

Ethernet LAN Ports Connect your ethernet based devices, e.g., desktop computer, laptop

and/or router.

WAN Port

Connect network termination device (NTD) for high-speed internet

access. Fibre to the Premises (FTTP), Fibre to the Curb (FTTP), Hybrid

Fibre Coaxial (HFC) and Fixed Wireless services use the WAN port.

Reset Button To reset unit to Default (hold down button for 10 seconds when unit

is powered on).

Power Supply Jack Connection point for the included power adapter to connect the

power supply.

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NetComm NF20 Wi-Fi 6 Quick Start Guide

Side View of Device

Wi-Fi Button

On/O Button

WPS/LED Button

Will trigger the Wi-Fi Protected

Setup (WPS) function when held

down for approximately three

(3) seconds and toggle the LED

indicators on or o when held for

approximately six (6) seconds.

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NetComm NF20 Wi-Fi 6 Quick Start Guide

setting up your

NetComm NF20 Wi-Fi 6

Step 1: Power on the NetComm NF20 Wi-Fi 6

Wait a few minutes for it to start up.

Step 2: Connect your NetComm NF20 Wi-Fi 6

Depending on your NBN technology type, your NetComm NF20 Wi-Fi 6 will connect dierently. If you are

unsure of your NBN technology type, it is listed in your NBN ordered email.

NBNCo Network

Termination Device

WAN

Port

Power Supply

Jack

Power Adapter Power Outlet

Ethernet Cable

If your NBN connection is: Instructions:

Hybrid Fibre Coaxial (HFC)

Fibre to the Premises (FTTP)

Fibre to the Curb (FTTC) or Fixed Wireless

Connect the ethernet cable from the WAN port on the NetComm

NF20 Wi-Fi 6 to the UNI-D port on your nbn™ connection box.

Connect the power adaptor from the power supply jack to the power

outlet.

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NetComm NF20 Wi-Fi 6 Quick Start Guide

NBNCo Network

Connection Device

WAN

Port

Power Supply

Jack

Ethernet Cable

Power Adapter Power Outlet

DSL Cable

Power Adapter Power Outlet

Wall Socket

DSL Port Power Supply

Jack

If your NBN connection is: Instructions:

Fibre to the Node (FTTN )

Fibre to the Building (FTTB) or

VDSL (over a traditional telephone line)

Connect the DSL cable from the DSL port on the NetComm

NF20 Wi-Fi 6 to the wall socket. Connect the power adaptor

from the power supply jack to the power outlet.

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NetComm NF20 Wi-Fi 6 Quick Start Guide

Step 3: Connect your devices to Wi-Fi

Type the network name and password on the Wi-Fi Security Card into your wireless device when

connecting, or you can scan the QR code.

Connecting a telephone to a NetComm NF20 Wi-Fi 6

Connect a regular telephone handset to the NetComm NF20 Wi-Fi 6 by connecting the cable from the

VoIP port to the telephone handset.

VoIP Cable

Power Adapter Power Outlet

Telephone Handset

VoIP Ports Power Supply

Jack

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NetComm NF20 Wi-Fi 6 Quick Start Guide

Note: If you have purchased your NetComm NF20 Wi-Fi 6 from the Tangerine website, it will come

pre-conﬁgured and all you’ll need to do is follow the set-up process outlined above.

If you have factory-reset your device or purchased from an alternative retailer, please follow these easy

steps to access the conﬁguration page of your NetComm NF20 Wi-Fi 6.

1. Push the power button on the side of the NetComm NF20 Wi-Fi 6 to turn it on. Wait a few minutes for it

to complete start up.

2. Open a web browser and type https://192.168.20.1/ into the address bar, then press Enter.

3. At the login screen, type in the username and password printed on the label on the bottom of the

NetComm NF20 Wi-Fi 6 and login.

4. Select ‘Basic Setup’ from the menu on the left-hand side of the screen to begin set up.

If your NBN connection is:

Hybrid Fibre Coaxial (HFC), Fibre to the Premises (FTTP), Fibre to the Curb (FTTC) or Fixed Wireless

1. Select ‘Ethernet WAN’ as your WAN connection type.

2. Select ‘PPPoE’ as your WAN mode for your internet connection.

3. Select ‘No VLAN Tag’ as your VLAN option for your connection.

4. Enter your username and password provided to you in your NBN ordered email.

5. Click the ‘Apply/Save’ button to complete the setup.

If your NBN connection is:

Fibre to the Node (FTTN), Fibre to the Building (FTTB)

1. Select ‘VDSL’ as your WAN connection type.

2. Select ‘PPPoE’ as your WAN mode for your internet connection.

3. If appliable, select ‘Custom VLAN Tag’ as your VLAN option for your connection and enter 100.

Otherwise select ‘No VLAN Tag’.

4. Enter your username and password provided to you in your NBN ordered email.

5. Click the ‘Apply/Save’ button to complete the setup.

Configuring your

NetComm NF20 Wi-Fi 6

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NetComm NF20 Wi-Fi 6 Quick Start Guide

For a more comprehensive user guide, you can view the NetComm User Guide here.

Alternatively, for Customer Service and troubleshooting, contact our team on 1800 211 112.

Need support?

To conﬁgure your telephone, you will need to contact our Voice Team for your VoIP settings. Once you

have received your VoIP settings follow these easy steps listed below.

1. Open a web browser and type https://192.168.20.1/ into the address bar, then press Enter.

2. At the login screen, type in ‘admin’ as your username and the password printed on the label on the

bottom of the NetComm NF20 Wi-Fi 6 and login.

3. Select ‘Voice’ from the menu on the left-hand side of the screen and select ‘SIP Basic Setting’.

4. Tick the ﬁrst 3 boxes ‘Use SIP Proxy’, ‘Use SIP Outbound Proxy’, ‘Use SIP Registrar’ and enter the

domain/proxy provided by our Voice team.

5. In the table enter the provided username in the ‘authentication name’, ‘Cid Name’ and ‘Cid Number’

boxes.

6. In the table enter the provided password in the password box.

7. Click the ‘Apply/Save’ button to complete the setup.

8. Select ‘VOIP Status’ from the menu on the left-hand side of the screen and check underneath

‘Registration Status’ column it says ‘Up’ to ensure connection.

Configuring your Telephone

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