Neptune Systems Trident Manuel utilisateur
Trident Installation: Preface
This guide will illustrate how to physically install the Trident.
The guide below will walk through the different steps illustrated on the Get
Started card included with your Neptune Systems Trident, but the
recommended method is to use the Trident Initial Setup task found in Apex
Fusion. The guide can also be used to supplement the Trident Initial Setup
Task and provide additional information for those looking for further details.
DO NOT CONNECT THE TRIDENT TO YOUR APEX
..
While this may seem counterintuitive, do not connect your Trident to the
Apex until instructed to do so. Connecting the Trident before other
necessary connections are made will cause the Trident to go into an error
mode and will cause the installation of the system to take additional time.
Update Apex AOS
.
On the Apex dashboard click the button with 3 gears, then click the WiFi
button. If there is not a large orange Update AOS button, then your Apex
already has the latest AOS version installed. If you see a large orange
Update AOS button, click that button and then click the Update button
The minimum required AOS version for the Apex is 5.05_5D19.
Review Package Contents
Items included with the Neptune Systems Trident: (Select a link for more
information, click it again to dismiss the pop-up)
Trident Marine Aquarium Water Analyzer
Two Month Reagent Kit
Trident Calibration Solution
1LINK Cable
Sample Line Tubing and Holder
Waste Line Tubing
Connect Black Sample Line Tubing
.
It is suggested to make the initial connections to the Trident in an open
space. The first connection that should be made is to connect the black
sample line tubing to the black connector on the back of the Trident.
—DO NOT EXTEND OR SHORTEN THE LENGTH OF THE TUBING—
Altering the length of the sample tubing will cause significant issues with the
proper measurement of the Alkalinity, Calcium, and Magnesium levels.
Connect Waste Line Tubing
.
Connect the clear waste line tubing to the clear connector on the back of the
Trident. Place the other end of the waste tubing in a suitable container. The
minimum recommenced capacity of the waste container is 2
liters. Optionally, if you have a drain close by, you may place the far end of
the waste tubing into that drain.
Like with the sample line tubing, do not cut or extend the waste tubing.
Connect 1LINK Cable to Trident
.
Connect the 1LINK cable to the 4-pin jack on the back of the Trident.
Customers outside the US and Canada and those without an available 1LINK
port, connect the Aquabus cable and power supply.
—DO NOT CONNECT THE CABLES TO THE APEX YET —
Install Reagent C
Turn the Trident around so the front is accessible and open the reagent
drawer.
Find the reagent C bottle and give it a good shake.
Place the bottle in the drawer and connect the reagent C intake assembly
(green) to the bottle.
Make sure the intake assembly tubing is pointed towards the back left corner
of the reagent drawer —this prevents the tubing from kinking when the
drawer closes.
Install Reagent B
Find the reagent B bottle and give it a good shake.
Place the bottle in the drawer and connect the reagent B intake assembly
(blue) to the bottle.
Make sure the intake assembly tubing is pointed towards the right side of
the reagent drawer —this prevents the tubing from kinking when the drawer
closes.
Install Reagent A
Find the reagent A bottle and give it a good shake.
Place the bottle in the drawer and connect the reagent A intake assembly
(red) to the bottle.
Make sure the intake assembly tubing is pointed towards the right side of
the reagent drawer —this prevents the tubing from kinking when the drawer
closes.
NOTE: It is recommended that you keep a set of three caps for reagent
bottles just in case you need to reseal the bottles. Rinse with tap water, let
dry, then store in a suitable spot, such as in the Trident box.
Close the drawer and keep the packaging
Close the Trident reagent drawer taking special care to guide the intake
assembly line tubing appropriately.
Please be sure to keep the Trident packaging. Later this packaging may
need to be re-used for the Trident’s routine service interval (NEEDS LINK)
Position Trident
Place the Trident near the aquarium in a position which meets the following
requirements:
1. Level Surface
2. Must remain upright
3. Close to the aquarium or sump –no more than 3-4′ from the aquarium or
sump. The sample line tubing must not be extended or shortened under any
circumstances
Install the Sample Line
Install the black sample line tubing in the long slot of the sample line
holder. The following requirements need to be met in regards of the sample
line placement:
1. The intake should ideally be 2-3″ from the bottom of the sump. When the
sample line tubing comes in contact with the bottom of your sump it is more
likely to get clogged with micro and macro-fauna.
2. The intake should be positioned in an area without microbubbles. If the
sample line is near or in an area with a high density of micro-bubbles, then
those bubbles may be drawn into the Trident along with test sample water
and will affect the precision and accuracy of the measurements.
3. The intake should be positioned away from dosing additive lines. If additive
enters the test sample, then the precision and accuracy of the measurements
will drastically be affected.
4. Avoid placing the sample line above the Trident. If the sample line becomes
disconnected, then a gravity siphon can occur.
Connect 1LINK to Apex
Connect the 1LINK cable to an available 1LINK port.
For customers outside the United States and Canada or those without an
available 1LINK port, connect the Aaquabus cable and power supply. The
power supply should not be plugged into an Energy Bar outlet. If the power
supply is connected to an Energy Bar outlet, that outlet mustbe programmed
to be always on.
Upon connection the Trident status LED panel will turn blue, indicating that it
is initializing. The initialization will take 2-4 minutes to complete. Upon
completion, the Trident status LED panel will turn orange.
Set Waste Size Container
1. Click on the configuration button (the button with 3 gears)
2. Select the Module icon
3. Select the Trident
4. Select Container or Drain
5. If you selected Container, enter the capacity of your waste container in
milliliters
6. Update to the cloud
Prime Reagent and Sample Lines
Once the Trident has a solid orange status LED panel, then:
1. Select the Prime dropdown
2. Select the “Select All” option
3. Update to the cloud
Trident Tile
The Trident Tile offers many different features. Clicking on the gear:
1. Can initiate an alkalinity or combined test (Alk, Ca, and Mg) immediately.
2. Can turn your trident to “off” by switching it to “Manual.”
PLEASE NOTE: THAT IF TURNING THE TRIDENT OFF FOR MORE THAN 72
HOURS THE SHUTDOWN PROCESS MUST BE INITIATED!
3. Offers further configuration options –such as choosing a testing schedule.
Clicking on the tile will:
1. Show the Trident mini-graphs
2. Illustrate the remaining volume in the reagent bottles
3. Illustrate how full the waste container is
4. Illustrate the number of tests remaining
Schedule Tests
After observing the Trident tile, schedule the testing interval desired for the
Trident.
1. Select the gear
2. Select “Schedule”
3. Choose the desired testing frequency
4. Update to Apex Fusion
Please note the included reagent with the Trident purchase will last for
approximately a two month period and allow for testing of alkalinity four
times per day and calcium and magnesium twice per day. Choosing a higher
testing frequency will use reagent at a greater rate and therefore the
reagents will need to be replenished more frequently.
Add Trident Error Notification
Make sure to be notified if the Trident experiences an error that can be
resolved in the Trident Troubleshooting Guide (below).
1. Select the gear associated with the email alert outlet
2. Type the following line to the email alert outlet
“If Error Tri”
3. Select the auto filled Trident name
4. Complete the coding line:
“If Error Trident_#_3 Then ON” (# will be unique for your installation; it is
the Trident’s Aquabus address)
5. Update to Apex Fusion
This completes the Trident Installation Guide.
Trident Troubleshooting: Preface
This guide will help to resolve Trident errors than can occur with the
operation of the Trident.
It is important that you complete this troubleshooting before contacting
Neptune Systems. While Neptune Support would be happy to take your call
if you are having trouble—the troubleshooting steps required for the Trident
take time. The steps contained here will help achieve the best possible
support for you as our customer.
While you should rarely need to use this resource, if your Trident has a “red”
status light, then that means that your Trident is currently in an error
condition. You can determine the error by simply looking at the Trident tile
on your Apex Fusion dashboard.
Error Condition
Current
Explanation of Error
Current
The "current" error indicates that the peristaltic pump inside the Trident is malfunctioning.
Recommended Course of Action
This indicates an issue that can only be diagnosed by Neptune Systems Support.
Error Unresolved
We are sorry this troubleshooting did not resolve your Trident Error.
Error Condition
No Test in 24H
Explanation of Error
No Test in 24H
The "No Test in 24H" error indicates that the Trident has been off for more than 24 hours. For the Trident to
continue to run appropriately and not require a Neptune Systems service, it must be run at least once every 24
hours.
It is also possible to experience this error if the Trident had a previous error condition that has since been
cleared, but a new test has not yet been initiated.
Recommended Course of Action
No Test in 24H
Check to make sure the Trident is not in Manual operation mode. If it is set to manual, then change it to
Automatic. Next, run a test of your choosing.
Error Condition
No Water Sample
Explanation of Error
No Water Sample
The “no water sample” error indicates that no water is being drawn into the Trident.
Recommended Course of Action
No Water Sample
Check to make sure the sample line is in the water and is not kinked.
If the sample line was out of the water or it was kinked, then remove the 1LINK cable to the Trident and
reconnect it to clear the error.
Error Condition
Reagent A Empty
Explanation of Error
Reagent A Empty
The “Reagent A Empty” error indicates that the reagent A bottle is empty or nearly empty.
Recommended Course of Action
Reagent A Empty
If the reagent A is nearly empty, then run the reagent A replacement task in Apex Fusion or see the guide to
manually replace reagents
Error Condition
Reagent B Empty
Explanation of Error
Reagent B Empty
The “Reagent B Empty” error indicates that the reagent B bottle is empty or nearly empty.
Recommended Course of Action
Reagent B Empty
If the reagent B is nearly empty and the other reagents are close to empty too, then run reagent replacement
task in Apex Fusion or see the guide to manually replace reagents
Error Condition
Reagent C Empty
Explanation of Error
Reagent C Empty
The “Reagent C Empty” error indicates that the reagent B bottle is empty or nearly empty.
Recommended Course of Action
Reagent C Empty
If the reagent C is nearly empty and the other reagents are close to empty too, then run reagent replacement
task in Apex Fusion or see the guide to manually replace reagents
Error Condition
Stirrer
Explanation of Error
Stirrer
The “Stirrer” error indicates that the mixing stir bar inside the Trident is not working.
Recommended Course of Action
This indicates an issue that can only be diagnosed by Neptune Systems Support.
Error Unresolved
We are sorry this troubleshooting did not resolve your Trident Error.
Error Condition
Test A Fail
Explanation of Error
Test A Fail
The “Test A Fail” error indicates there is an error in the titration associated with reagent A.
Recommended Course of Action
Test A Fail
This most often occurs because there is no reagent in the reagent bottle, but there is still reagent level
according to the Trident tile and Apex.
To resolve this, run the reagent A replacement task in Apex Fusion or see the guide to manually replace
reagents.
After replacing the reagent, reboot the Trident or unplug the 1LINK cable to the Trident.
Error Condition
Test B Fail
Explanation of Error
Test B Fail
The “Test B Fail” error indicates there is an error in the titration associated with reagent B.
Recommended Course of Action
Test B Fail
This most often occurs because there is no reagent in the reagent bottle, but there is still reagent level
according to the Trident tile and Apex.
To resolve this, run the reagent B replacement task in Apex Fusion or see the guide to manually replace
reagents.
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