Neoway N3830 Manuel utilisateur

N3830 Router

Operation Guide

Issue 2.0

Date 2018-10-07

Neoway Product Document

N3830 Router

Operation Guide

No part of this document may be reproduced or transmitted in any form or by any means without prior

written consent of Neoway Technology Co., Ltd.

is the trademark of Neoway Technology Co., Ltd.

All other trademarks and trade names mentioned in this document are the property of their respective

holders.

Notice

This document provides guide for users to use N3830 Router.

This document is intended for system engineers (SEs), development engineers, and test engineers.

THIS GUIDE PROVIDES INSTRUCTIONS FOR CUSTOMERS TO DESIGN THEIR APPLICATIONS.

PLEASE FOLLOW THE RULES AND PARAMETERS IN THIS GUIDE TO DESIGN AND COMMISSION.

NEOWAY WILL NOT TAKE ANY RESPONSIBILITY OF BODILY HURT OR ASSET LOSS CAUSED BY

IMPROPER OPERATIONS.

THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE DUE TO

PRODUCT VERSION UPDATE OR OTHER REASONS.

EVERY EFFORT HAS BEEN MADE IN PREPARATION OF THIS DOCUMENT TO ENSURE ACCURACY

OF THE CONTENTS, BUT ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS

DOCUMENT DO NOT CONSTITUTE A WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

Neoway provides customers complete technical support. If you have any question, please contact your

account manager or email to the following email addresses:

[email protected]

Website: http://www.neoway.com

N3830 Router

Operation Guide

Contents

1 Overview.................................................................................................... 4

2 Packing List ............................................................................................... 5

3 Industrial Application.................................................................................. 6

4 Functions and Features............................................................................. 7

5 Functional Interfaces ................................................................................. 8

6 N3830 Installation.................................................................................... 10

6.1 Installing SIM Card..................................................................................................................... 10

6.2 Installing Antennas ..................................................................................................................... 10

6.3 Installing Power Supply.............................................................................................................. 10

6.4 Installing Network Cable .............................................................................................................11

6.5 Terminal Definition...................................................................................................................... 12

6.6 Fixing and Installing Device ....................................................................................................... 12

6.6.1 Wall-mounted Installation .................................................................................................. 12

6.6.2 Wall-mounted Removal ..................................................................................................... 13

6.6.3 Guide-Rail Installation ....................................................................................................... 13

6.6.4 Guide-Rail Removal .......................................................................................................... 14

7 Work Mode .............................................................................................. 15

7.1 Router Connection ..................................................................................................................... 15

7.2 Web Access................................................................................................................................ 17

7.3 Current Status ............................................................................................................................ 18

7.4 WWAN Settings.......................................................................................................................... 19

7.5 LAN Settings .............................................................................................................................. 20

7.6 WLAN Settings........................................................................................................................... 20

7.7 NAT Settings .............................................................................................................................. 22

7.8 VPN Settings.............................................................................................................................. 22

7.9 Transparent Transmission Settings............................................................................................ 23

7.10 Device Management ................................................................................................................ 24

7.11 Exit ........................................................................................................................................... 25

8 LED Indicators ......................................................................................... 26

N3830 Router

Operation Guide

iii

About This Document

Scope

This document is applicable to N3830 Router series.

Audience

This document is intended for system engineers (SEs), development engineers, and test engineers.

Change History

Issue

Date

Change

Changed By

1.0

2017-09

Initial draft

Huang Shaowen

2.0

2018-09

Updated

Huang Shaowen

Conventions

Symbol

Indication

This warning symbol means danger. You are in a situation that could cause fatal

device damage or even bodily damage.

Means reader be careful. In this situation, you might perform an action that could

result in module or product damages.

Means note or tips for readers to use the module

N3830 Router

Operation Guide

1 Overview

N3830 industrial router is a high-performance industrial-grade wireless data transmission terminal that

adopts a Qualcomm 1.3GHz dominant-frequency ARM Cortex-A7 processor and was developed on

4G wireless network technology. It mainly applies to user data transmission business in various

industries, supports transparent serial-port data transmission and Ethernet routing, and can

implement all types of IO control to meet customers’ needs. This device also provides the cloud

platform management function, allowing users to remotely monitor and manage the device.

N3830 Router

Operation Guide

2 Packing List

Each piece of N3830 delivered out of the factory contains commonly used accessories (as shown in a

list of standard accessories) that suit customers’ sites. When you receive our product, please check it

carefully. If you find any accessory missing or damaged, please contact Neoway sales personnel.

Besides, Neoway can provide optional accessories to customers based on the specific characteristics

of their sites. For details, see the list of optional accessories.

Table 2-1 Standard accessories

Accessories

Quantity (PCS)

Description

N3830

4G wireless data transmission terminal

User manual

Instructions

4G magnetic antenna

4G antenna

Wi-Fi antenna

Power supply terminal

One green power supply terminal

SMA RF dustproof cap

3 dustproof caps

Figure 2-2 Optional accessories

Accessories

Quantity

Description

Power adapter

VDC power adapter

GPS antenna

N3830 Router

Operation Guide

3 Industrial Application

N3830 is a wireless gateway product developed based on the 4G cellular network standards. It

supports gigabit Ethernet and dual-serial-port simultaneous operation, supports WLAN, and provides

GPS positioning and LBS functions. It mainly applies to scenarios such as industrial IoT, device

sharing, and self-service equipment networking and provides stable and reliable wireless connections

that can be deployed quickly.

Figure 3-1 Industrial application solution

Network application

Self-service application

Automatic meters

Industrial application

N3830

监控

Business server

GNSS

positioning

手机

工控机

Ethernet

RS232/RS485

WIFI/Ethernet

快递柜自助机

无人售卖机 N3830

N3830

电表

水表压力表

PLC RTU 触摸屏 N3830

RS232/RS485

Base station

Operator network

Mgmt server

Status management

Business platform

Express

locker

Automatic

vending machine

Self-service

machine

Devices with

touchscreen

Water meter Electricity meter Pressure

gage

IPC Monitor Mobile

phone

N3830 Router

Operation Guide

4 Functions and Features

N3830 has the following functions and features:

Web UI configuration pages

Compatible with multiple modes and supports LTE, HSPA+, EV-DO, TD-SCDMA, GPRS/EDGE,

and CDMA 1X networks

CAT4 network, FDD:150Mbps (downlink)/50Mbps (uplink) TDD: 130Mbps (downlink) /35Mbps

(uplink)

WLAN (802.11b/g/n), AP mode or STATION mode

Dual-serial-port transparent data transmission, RS232 or RS85, and supports transmission

protocols TCP/UDP/HTTP

1 x gigabit Ethernet and supports DHCP

VPDN private network and VPN (PPTP\L2TP) tunnels

NAT, DMZ, and VPN transparent transmission

GPS positioning and LBS if required (optional)

OPEN LINUX and Modbus protocol development (optional)

Neoway platform for device fault alarm statistics, online upgrade, traffic monitoring, remote

configuration, etc. (optional)

Supports export of local logs

Operating temperature range: -30oC to +70oC

Storage temperature range: -40oC to +85oC

TF expansion, a maximum of 32GB Micro SD (Optional)

Customizable based on customers’ needs

N3830 Router

Operation Guide

5 Functional Interfaces

N3830 provides abundant user operation interfaces. The specific functional interfaces are described

as follows.

Figure 5-1 N3830 functional interfaces

The interfaces marked with digits are user interaction and operation interfaces.

These two figures are both front oblique views from either side of the device. The following

description is based on these two views.

Table 5-1 Definitions of N3830 functional interfaces

No.

Name

Function

Description

Wi-Fi

Wi-Fi antenna

interface

IEEE 802.11 b/g/n, with a maximum wireless rate of

150Mbit/s, SMA female connector to connect a

male-connector Wi-Fi antenna

CFG

Dialing switch

Extension function

SIM

SIM card socket

PUSH-PUSH style, chip surface facing downward, oblique

angle facing inward for insertion; supports 3FF:1.5*1.2cm

Micro SIM card, not hot-swappable

RST

Reset button

Pinhole reset button to reset the device in emergencies

LED

Six LED indicators

PWR, SYS, SIG, 485, LAN, DAT (for details, see Table 8-1)

4G antenna

interface

SMA female connector to connect a male-connector 4G

antenna

N3830 Router

Operation Guide

GPS

GNSS antenna

interface

GPS, GLONASS, BDS

LAN

RJ45 interface

There are two indicators.

The yellow indicator on the left indicates the operating status;

and it is steady yellow during connection and flashes during

data transmission.

The green indicator on the right is a 100-megabyte network

indicator.

When it’s steady on, it indicates that the device is connected to

a 100-megabyte network.

When it’s off, it indicates that the device is connected to a

gigabit network, with the maximum transmission rate of

1.25Gb/s.

USB

USB interface

Standard type-A USB female socket interface, compliant with

USB2.0 standard, used only for upgrade

12-Pin

terminal

Multi-function

electrical interface

12-Pin plug-and-play interface, convenient for electrical

connection with multiple types of external equipment. For

details about interface definitions and electrical parameters,

see section 6.5.

Do not insert the SIM card into the slot from the incorrect side. Otherwise, the slot may be damaged,

resulting in device hardware faults.

Do not exert too much strength when inserting or removing the SIM card. Otherwise, the device may

be irreversibly damaged.

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