Mobeye Call-Key Manuel utilisateur

Installation manual

Mobeye Call-Key

GSM Door Opener

In combination with

Mobeye Internet Portal

SW version 7.n

Attention! Very important

This user manual contains important guidelines for the installation and usage of the Mobeye

Call-Key. Please read these thoroughly before you start using the MobeyeCall-Key.

In case of damage caused by disregarding the guidelines, the warranty becomes void.

The user must regularly check the proper functioning of the Mobeye Call-Key. The

manufacturer cannot be held liable for any damage or loss caused by any incorrect use or

incorrect functioning of the MobeyeCall-Key.

Safety guidelines

• The permitted ambient temperature during operation may not be exceeded (not lower than

-10°C and not higher than 55°C).

• The device is intended for use in dry and clean places.

• Protect the device from moisture, heat and water splashing. Not intended for external use.

• The guidelines for the battery usage must be regarded.

• Do not expose the device to strong vibrations.

• Do not let it fall from height.

• Do not use in an environment where any inflammable gases, vapours or dust are present

or could be present.

• Repair of the device may only be carried out by people, trained for Mobeye®repair.

• If the device must be repaired, only original replacement components may be used. The

use of different parts may lead to damage of the Mobeye Call-Key.

Use in accordance with the regulations

The purpose of this device in accordance with the regulations is to open the door after

number recognition of incoming calls. Other uses are not permitted.

Table of Content

1. Introduction 2

2. To get ready 3

2.1 Place the SIM Card 3

2.2 Connect a lock to the output 3

2.3 Connect the power supply 4

2.4 Sign up in the Mobeye Internet Portal 4

2.5 Activate the SIM-card 5

2.6 Activate the Mobeye device in the Portal 6

2.6.1 Installation code 6

2.6.2 Activate the device in the portal 6

2.7 Contacts, contact persons, user groups and users 8

2.8 Synchronisation of data from and to the device 11

2.9 How to open the door lock 11

2.10 Historical data 11

3. Additional settings 12

3.1 Standard behaviour 12

3.2 Installation code 13

3.3 Output behaviour: Switch or pulse times 13

3.4 Input type 13

3.5 Input delay time 13

3.6 Inactive time 13

3.7 Alarm repeat time 13

3.8 Inactive time 13

3.9 Power failure delay time 13

3.10 Unauthorised switching of output 14

3.11 Alternative way of Programming via SMS commands 15

4. Action rules 16

4.1 Pre-programmed action rules 16

4.2 Triggers and reactions 16

4.3 Programming action rules 17

4.4 Time-based action rules 17

4.5 List of programmed action rules 18

4.6 Delete action rules 18

5. Reset the system 19

5.1 Reset the Mobeye Call-Key 19

5.2 Delete from Mobeye Internet Portal 19

6. Issue solving and technical data 20

1. INTRODUCTION

The Mobeye Call-Key is a GSM door opener. The electronic door is connected to the relay

output. Via an incoming call from an authorised number, the relay output will switch and the

door or port is opened.

The Mobeye Call-Key has two inputs for additional sensors. If one of these is activated, the

set contact persons will receive a notification.

The Mobeye Call-Key can work in two ways:

✓Stand-alone: the telephone numbers are programmed via SMS in the stand-alone

module. Phone numbers are authorized for 24/7 ("always").

✓Registered in the Mobeye Internet Portal. This password protected and secured internet

area offers additional functionality. For each person a time window (day, time or period)

can be entered for limited access or a 24/7 authorisation can be granted. The Mobeye

Internet Portal allows the administrator to manage the devices, program numbers and

view historical data (who opened the door and at what moment).

NOTE

This manual describes the installation and options for the Mobeye Call Key in combination

with the Mobeye Internet Portal.

Additional functions in the Mobeye Internet Portal:

2. TO GET READY

To get started with the Mobeye Call-Key following steps are needed.

1. Place the SIM card

2. Connect an electronic lock to the output

3. Connect the power supply and, if desired, insert the four batteries

4. Sign up as account in the Internet Portal

5. Activate the SIM card in the Internet Portal

6. Activate the device in the Internet Portal

7. Create contacts, contact persons, user groups and users

8. Data exchange of settings and historical log with Mobeye Internet Portal

9. Open the lock

10. See historical events

2.1 PLACE THE SIM CARD

Use the Mobeye M2M SIM card which was included in the delivery. If no

SIM card was included, please ask Mobeye (info@mobeye.eu).

The SIM card needs to be inserted before the batteries.

•Open the back cover and insert the SIM card in the holder.

For opening/closing, slightly move the cover.

2.2 CONNECT A LOCK TO THE OUTPUT

Connect an electronic door lock to the output 1.This is a relay output. The maximum load is

2A/30V. Open the hole in the enclosure and insert the 2 wires of the lock through the hole of

the enclosure to the inside part and next in the two connectors of output 1 (press on the

orange pins for connecting the wires). It does not matter which wire is connected to which

connector. If necessary the wires can be extended using appropriate wire material.

2.3 CONNECT THE POWER SUPPLY

Connect the external power adapter to the power input of the Mobeye Call-Key (press the

orange pins for connecting the wires):

•V+ to “+”

•Ground to “-“

When using Mobeye adapter 10027 (European type):

‘V+’ is black wire with white stripe, ‘Ground’ is black wire. Otherwise please look at the

adapter for the ‘+’ and ‘–‘.

The GSM-status-LED displays the status. As long as no GSM connection was established,

the LED flashes about 1 time per second. As soon as the connection is made, it will flash

once in (about) 3 seconds.

Optionally 4 batteries (4 * CR123) can be placed. If these are inserted, the Mobeye Call Key

will send an alarm message in the event of a power failure. After sending the outage report

the unit itself will go to the "Low Power” mode, which means that the GSM module will shut

down to save the batteries. In this 'Low Power” mode, the unit will not be able to receive

incoming phone calls. Internal triggers, such as (alarm) messages on the inputs and test

reports may be sent.

Close the Mobeye Call-Key using the 4 screws.

2.4 SIGN UP IN THE MOBEYE INTERNET PORTAL

Go to www.mymobeye.eu and sign up for a new account. Follow the instructions on the

screen.

You will receive an e-mail to confirm the new account. After confirmation please login to the

portal.

If you did not receive this e-mail, check your spam box or ask Mobeye ([email protected]).

Sign-up for new account

2.5 ACTIVATE THE SIM-CARD

First the Mobeye SIM card needs to be activated in the Mobeye Internet. At this point in time

you confirm the subscription.

Choose ‘activate new SIM card’.

Enter the SIM card number.

This is the number written on the plastic SIM card. Only take the

last 8 digits of the last two lines (incl. number after space, do not

insert the space}).

Click ‘next’.

Select the device type

Call-Key

Click ‘next’.

Choose the contract:

Call-Key SIM+portal

Click ‘next’.

To confirm, cross mark both conditions.

Click ‘next’.

Now the activation of the SIM card is complete.

Click ‘finish’.

2.6 ACTIVATE THE MOBEYE DEVICE IN THE PORTAL

Next the Mobeye Call-Key can be activated in the portal. Be sure the SIM card was placed,

the external power supply was connected and the GSM network connection was

established..

2.6.1 Installation code

For all programming actions the installation code must be used. The initial code is ‘1111’.

The installation code is also included in the confirmation SMS which the administrator

received after programming the administrator number. For more security, the code needs to

be changed to a personal installation code, see 3.2.

In this manual this code is referred to as CODE.

2.6.2 Activate the device in the portal

Select the correct (or only) SIM card number and click ‘activate device’.

In the list ‘My SIM cards’ the telephone number of the Call-Key is displayed (+34…). This

number will be used later, to call the device in order to open the lock.

Enter the security CODE.

Click ‘next’.

The server and the device are synchronising; this can

take several minutes

If it takes longer than 5 minutes, the set-up was not

done correctly; click ‘previous’ and try again. If it still

does not work, please contact Mobeye

(info@mobeye.eu)..

As soon as communication is set-up, next

screen appears.

1. Enter a name for the device

2. Enter a location for the device

Click “next”

The settings are interchanged.

The activation is completed.

Click ‘next’

2.7 CONTACTS, CONTACT PERSONS, USER GROUPS AND USERS

The first tab ‘My Portal’ lists the active devices.

Select a device and click it.

Note: After entering the settings on the screen, these are not automatically programmed in

the Mobeye Call Key. This only happens when you synchronize the data between the portal

and the device. See section 2.8.

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