Mitel Mitel 5330 Manuel utilisateur

CARLETON

UNIVERSITY5330/5340PHONEUSERGUIDE



http://www2.carleton.ca/ccs/services/voice‐phone‐services/

5330/5340 IP Phones – User Guide

ABOUT YOUR PHONE.........................................................................................................4

Elements of Your Phone........................................................................................................5

Ring/Message Indicators........................................................................................................6

TIPS FOR YOUR COMFORT AND SAFETY....................................................................7

Don't Cradle the Handset!......................................................................................................7

Protect your Hearing..............................................................................................................7

Adjust the Viewing Angle .....................................................................................................7

USING YOUR DEFAULT PHONE WINDOW AND KEYS..............................................8

Getting Started with Your Phone...........................................................................................8

5340 and 5330 IP Phone Default Window and Keys ............................................................9

ABOUT YOUR PHONE APPLICATIONS..........................................................................9

Using the Settings Application............................................................................................10

Using the Call History Application .....................................................................................11

Getting Help.........................................................................................................................12

Tips for Setting up Your Phone...........................................................................................13

CUSTOMIZING YOUR PHONE........................................................................................13

Using the Dial Pad to Enter Information.............................................................................13

Using the On-Screen Keyboard to Enter Information.........................................................14

Specify User Information.....................................................................................................14

Specify Display Brightness and Contrast ............................................................................14

Specify Audio Feedback Options........................................................................................15

Specify Text Size.................................................................................................................15

Specify Call Notification Behavior......................................................................................16

- i -

5330/5340 IP Phones – User Guide

Adjust the Ringer.................................................................................................................16

Enable a Screen Saver (5340 only)......................................................................................17

Program Receipt of External Messaging.............................................................................17

Enable URL Displays on Your Phone.................................................................................17

PROGRAMING FEATURES ON YOUR KEYS...............................................................18

Tips on Programming Features............................................................................................18

Program Feature Keys Using the Settings Application.......................................................19

Clear Programming from a Key...........................................................................................20

SETTING UP YOUR CONTACT LIST (5340 ONLY) .....................................................21

Adding Names to Your Contact List ...................................................................................21

Editing Information in Your Contact List............................................................................21

MAKING AND ANSWERING CALLS..............................................................................22

Dial from your People Application (5340 IP Phone only) ..................................................22

Answer a Call.......................................................................................................................22

End a Call.............................................................................................................................22

Redial...................................................................................................................................22

Handsfree Operation............................................................................................................23

Auto-Answer........................................................................................................................23

CALL HANDLING ...............................................................................................................24

Hold .....................................................................................................................................24

Mute.....................................................................................................................................24

Transfer................................................................................................................................25

Conference...........................................................................................................................25

5330/5340 IP Phones – User Guide

- iii -

Conference Split ..................................................................................................................25

Add Held..............................................................................................................................25

Swap.....................................................................................................................................26

Call Forwarding...................................................................................................................26

Call Forward - Remote (I'm Here).......................................................................................28

Call Forward - End Chaining...............................................................................................29

Call Forward - Forced..........................................................................................................30

Call Forward - Override.......................................................................................................30

Call Pickup (must be requested)..........................................................................................30

Direct Paging (not enabled by default)................................................................................30

Do Not Disturb.....................................................................................................................33

Group Listen........................................................................................................................33

Headset Operation................................................................................................................34

Make Busy...........................................................................................................................34

Message Waiting Indicator..................................................................................................34

Messaging - Advisory..........................................................................................................34

Music ...................................................................................................................................35

Override (Intrude)................................................................................................................35

Reminder..............................................................................................................................35

Speed Call............................................................................................................................36

ABOUT YOUR PHONE

The Mitel® 5330 and 5340 IP Phones are full-feature, dual port, telephones that provide voice

communication over an IP network. They both feature a large graphics display (160 x 320) and self-

labeling keys. The 5330 IP Phone offers 24 programmable multi-function keys and the 5340 IP Phone

offers 48 programmable multi-function keys for one-touch feature access.

The 5330 IP Phone

5330/5340 IP Phones – User Guide

The 5340 IP Phone

Elements of Your Phone

Feature Function

1) Display Provides a large, high-resolution viewing area that assists you in

selecting and using phone features.

2) Ring/Message

Indicator Flashes to signal an incoming call and to indicate a message

waiting in your voice mailbox.

3) Volume, Speaker

and Mute Controls Provide the following audio control capability:

(UP) and (DOWN) provide volume control for the

ringer, handset, and handsfree speakers.

(SPEAKER) enables and disables Handsfree mode.

(MUTE) enables Mute, which allows you to temporarily

turn your phone's handset, headset or handsfree

microphone off during a call.

4) Fixed Function Keys Give you access to the following phone functions:

(APPLICATIONS): provides access to menus for your

phone's applications and settings.

(CANCEL): ends a call when pressed during the call, and,

when you are programming the phone, eliminates any input

- 5 -

5330/5340 IP Phones – User Guide

Elements of Your Phone

Feature Function

and returns to the previous menu level.

(REDIAL): calls the last number dialed.

(HOLD): places the current call on hold.

(TRANS/CONF): initiates a call transfer or establishes a

three-party conference call.

(MESSAGE): Flashes to notify you of messages waiting i

your voice mailbox. Note: The Ring/Message indicator also

flashes when messages are waiting.

5) Keypad Use to dial.

6) Navigation Page

Keys Use to display additional pages of information. The 5330 has two

age navigation keys: Back and Next. The 5340 has three page

navigation keys: Back, Next, and Home.

7) Programmable

Feature Keys and

Softkeys.

Provides 24 (on the 5330) and 48 (on the 5340) self-labeling keys

that can be programmed as speed call keys, fixed function keys,

hard keys, applications, or line appearance keys, according to your

communication needs. On your home page, the bottom right

feature key is always your Prime Line key on a 5340 IP Phone; and

the bottom left feature key is always your Prime Line key on the

5330 IP Phone. The top three keys are softkeys.

8) Handsfree Speaker Provides sound for Handsfree calls and background music.

9) Handset Use for handset calls. If you are in headset or handsfree mode, you

do not need to use the handset.

Ring/Message Indicators

When indicator is it means that

Flashing rapidly Your phone is ringing

Flashing slowly A message at your phone

On Your phone is ringing another phone

Off Your phone is idle, or you are on a call

5330/5340 IP Phones – User Guide

TIPS FOR YOUR COMFORT AND SAFETY

Don't Cradle the Handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the

handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to

use a headset. See the section on headset usage elsewhere in this guide for more information.

Protect your Hearing

Your phone has a control for adjusting the volume of the handset receiver or headset. Because

continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

Adjust the Viewing Angle

The stand built into your phone tilts to give you a better view of the keys.

To tilt your telephone for better viewing:

1. Turn the phone so that the front faces away from you.

2. Hold the base unit firmly and press the release tabs on the sides of the stand to detach the base

unit.

3. Hinge the hooks of the base unit into the notches on the back of the phone and snap into place as

follows:

a. For a high-angle mount, hinge the

two lower hooks into the bottom

set of notches and snap the two

upper hooks into the middle set of

notches.

b. For a low-angle mount, hinge the

two lower hooks into the middle s

of notches and snap the two uppe

hooks into the top set of notches

- 7 -

5330/5340 IP Phones – User Guide

USING YOUR DEFAULT PHONE WINDOW AND KEYS

The 5340 and 5330 IP Phone default phone windows and keys are shown and described below. The

Phone window provides access to programmable keys and the main phone interface.

Getting Started with Your Phone

When you receive your phone, you need to program features and applications. Press the blue

Applications key to access your phone’s applications. You can then program your phone’s settings,

your contact list using People (5340 IP Phone), Call Forwarding and so forth. See Using Your Phone

Applications. Voice Services (ext. 8888) can help you with your programming requirements.

5340 and 5330 IP Phone Window

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