Mitel MiVoice Business EX Controller Manuel utilisateur

Mitel MiVoice Business and MX-ONE
EX CONTROLLER
Installation Guide

ii
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© Copyright 2019, Media5 Corporation
© Copyright 2019, Mitel Networks Corporation
All rights reserved
EX Controller - Installation Guide
February 2019


EX Controller Installation Guide
1
CHAPTER 1:
SAFETY RECOMMENDATIONS
Safety recommendations and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CHAPTER 2:
REQUIREMENTS
Location requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Wiring Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
EX Controller Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CHAPTER 3:
GETTING STARTED
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Package Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cleaning Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mounting Tools and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Connectors and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Slot Order (Important) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Sample EX Slot Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Connectors and Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Endpoint Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Power and Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
CHAPTER 4:
INSTALLATION
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Table of Contents
2
Before You BEGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing the Unit on a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Before you start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Information to Know Before You BEGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing, Removing, OR Replacing a Telephony Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting the Telephony Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
SOFTWARE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
MiVoice Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
MX-ONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
CHAPTER 5:
COMPLIANCE
Standards Compliance and Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Supported Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Federal Communications Commission (FCC) Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Innovation, Science and Economic Development Canada (ISED) Disclaimer . . . . . . . . . . . . . 30
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
RoHS China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Other Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
FXO Card Standards of Compliance and Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
FXO Card – Supported Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
FXO Card – Federal Communications Commission (FCC) Disclaimer . . . . . . . . . . . . . . . . 32
FXO Card – Innovation, Science and Economic Development Canada (ISED) Disclaimer . 33
PRI/T1/E1/J1 Card – Standards Compliance and Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . 33
Product Disposal Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

EX Controller Installation Guide
3

Chapter 1
SAFETY RECOMMENDATIONS

2
EX Controller Installation Guide
SAFETY RECOMMENDATIONS AND
INFORMATION
See the EX Controller and GX Gateway Safety Instructions document on
EDocs.

Chapter 2
REQUIREMENTS

4
EX Controller Installation Guide
LOCATION REQUIREMENTS
To avoid premature aging of the controller; ensure user security; and
facilitate access, upgrades, and maintenance, the following guidelines must
be followed:
• Install the controller:
- On a standard 48.26 cm (19 in.) equipment rack
- On a flat surface (such as a desk or a table)
• Install the controller in a well-ventilated location where it will not be
exposed to high temperatures or humidity.
- Storage temperature: -20ºC to +70ºC
- Operating temperature: 0ºC to +40ºC
- Humidity lower than 85% and non-condensing
• Do not install the controller in a location exposed to direct sunlight or
near stoves or radiators. Excessive heat could damage the internal
components.
• Controller should be positioned to be accessible for future upgrade,
maintenance and troubleshooting and where cables can be easily
connected.
• Maintain a minimum of 25 mm (1 in.) clearance in front, in the back, on
top, under, and on the sides of the controller.
• Keep airflow around and through the vents of the controller clear of any
obstruction.
• Do not put books or paper on the controller.
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