It does not work even when the button is
pressed.
When the button is pressed, red color
display light blinks and "beep beep beep
beep beep beep" sound is made.
It does not work even when the batteries
are replaced to new ones.
There was overconsumption of batteries.
Please replace with new batteries.
If there was overconsumption of batteries, and the door cannot be
opened, connect 9V rectangular battery to the external emergency
power supply to open the door.
The power of battery is insufficient.
Please replace with new batteries.
(Remaining lifespan approximately 10 days)
The insertion direction of the batteries is not correct. Insert the
batteries in the same way as the image in the battery slot.
The usage period of the batteries is
different from the one in the user manual.
Please check if you have the right specifications of the batteries.
Please only use alkaline batteries ("AA" LR6).
The door is not automatically locked even
when it is closed.
The [automatic/manual] lock selection was set to [manual]. Please
set it to [automatic].
Something is stuck when trying to close
the door, so the door cannot be closed.
The square clamp is projected outwards.
Push in the square clamp and then close the door.
The door is automatically locked a little
after opening it with passcode.
When the passcode is correct, the lock is disabled, but if the door
is not opened, the feature that automatically re-locks the door is
operated 7 seconds afterwards to protect your property.
After entering incorrect passcodes for
several times, the alarm sound that is
heard for the first time is made, and it is
not working.
When the passcodes are incorrect for 5 times, prank prevention
and theft prevention feature are operated to protect your property.
Press again approximately after 1 minute.
Occasionally, "beep beep" sound "beep
rick beep rick" sound are made from the
product.
Someone must have pressed the button of the product from the
outside. When the sound is made, please look to the outside of
door.
When the button is pressed, "beep beep
beep" sound is made, and I cannot do
anything.
The dual lock switch is locked.
Please disable the dual lock switch to show black color and then
use it.
The correct passcode was entered, but
"beep beep beep beep beep" sound is
made, and the door does not open.
The setting to stop the usage of normal passcode is in place.
Please disable the setting to stop the usage of normal passcode
and then use it.
The door is opened with passcode
①②③④.
When the product is released, the passcode is registered as ①②
③④, so please change it to a new passcode for the usage.
When the passcode was used to try
to open the door, "beep" sound is
continuously made.
The passcode was changed by someone. Please register a new
passcode for the usage.
When [10KEY] button is pressed to
change the passcode, "beep beep beep
beep beep beep" sound is made.
The passcode was changed by someone.
Please register a new passcode for the usage.
The product is working well, but the
sound is not made, so it is frustrating.
The sound is not made when the door is opened with etiquette
feature.
Notes
● The deletion of the master passcode is not possible without the certification of existing master
passcode that was registered.
● When the master passcode is deleted, the setting to stop the usage of normal passcode is
disabled.
● Even when the master passcode is deleted, the registered normal passcodes are not deleted.
Deleting the master passcode (disabling) Before thinking about failures
3) Press [lock/open] button for power discharge.
※ When the power of the device is not fully
discharged, the master passcode cannot
be deleted.
4) Press [10KEY] button and fit the battery again.
1) First open the battery cover 2) Remove one battery
5) Press the existing
master passcode and then
7) Press the master
passcode again and
6) Press button. 8) Press button
to finish deletion
Deletion sound
:~beep rick
Miscellaneous Details
Symptoms Actions
