Merkava stands behird its products. All our trrnsporters benelit froE r 2 year limitcd
walTanty.
The COMPANY wanants that the frrme will be fiee fiom defects in the materials and
workmanship for a pe od of2 years.
The COMPANY wanants that the motor and battery pack will be free from defects in the
materials and workmanship for a period of 1 yeari.
The COMPANY warrants that the electrical components including the coutroller and
charger will be liee ftom defects in the materials and workmanship for a pedod of 6 months.
Before shipping, we conducl spot checks on our transporters to validate overall quality and
condition ofelectrical components including motor and batlery pack. These checked units have
their battery tested and fully charged before slipping.
The lithium ion technology we use is intended to last for several years while being charged and
discharged many times. However, the battery's life span will depend on your care ofthe battery.
lfthe PRODUCT proves defective AND a claim is filled during the wananty period, the
COMPANY at its option, will:
Repair the PRODUCT by means oftelephone support, email support, or by Foviding the
necessary parts at no charge.
Warranty claims musl be filed with Merkava by email: infolalncrkava.ca
*Wananty on batterv will be lirnited to 6 montlts if il is dcternlincd that our guidclines for propcr
hatterv care have not been followed.
The following are not covered by the warranty:
. wear and tear on frame, grip tape, levers, tubes, tires. brake discs, brake pads, cables,
seats, plastic fairings and any other component which wears out naturally during usage.
. Minor scratches and stress marks thal may occur during shipping and handling.
. Water damage caused by exposing sensitive electrical parls to water such as washing
transporter with hose or pressue washer.
. Accidents, misuse. abuse, human errors or lack ofmaintenance.
. Acts-of--god such as fue, flood, earthquake, freezing, etc
