Media5 Mediatrix 4102 Manuel utilisateur

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RoHS

COMPLIANT

2002/95/EC

Reference Manual

Mediatrix®4102

Mediatrix®4102S

SIP Version

Product Version 5.0 Document Revision 11

September 26, 2011

Media5 Corporation Reference Manual

Media5 Corporation

4229 Garlock Street

Sherbrooke, Québec, Canada J1L 2C8

Mediatrix®4102 Reference Manual

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Trademarks

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.

All other trademarks and registered trademarks are the property of their respective owners.

Third-Party Software Copyright Information

The Mediatrix®4102 firmware aggregates some third-party software modules (open source and

commercial) that are distributed to you in accordance with their respective licenses. Refer to the Third

Party Software Copyright Information addendum available on the Mediatrix Download Portal, which

lists the third-party software modules along with any copyright and license information.

Reference Manual (SIP Version)

Mediatrix 4102 iii

Contents

Preface

About this Manual............................................................................................................xix

Document Objectives................................................................................................................................. xix

Intended Audience..................................................................................................................................... xix

Related Documentation.............................................................................................................................xix

Document Structure....................................................................................................................................xx

Document Conventions ............................................................................................................................ xxii

Warning Definition....................................................................................................................................................xxii

Where to find Translated Warning Definition............................................................................................................xxii

Other Conventions ...................................................................................................................................................xxii

SCN vs PSTN.......................................................................................................................................................... xxiii

Standards Supported .............................................................................................................................................. xxiii

Obtaining Documentation.........................................................................................................................xxiii

Media5 Web Site..................................................................................................................................................... xxiii

Media5 Download Portal ......................................................................................................................................... xxiii

Documentation Feedback ....................................................................................................................................... xxiii

Unit Manager Network – Element Management System......................................................................... xxiv

End User Technical Support.................................................................................................................... xxiv

Installation and Web Page Configuration

Chapter 1

Installation ...........................................................................................................................3

Requirements ...............................................................................................................................................3

Safety Recommendations.............................................................................................................................3

Package Contents ........................................................................................................................................3

Overview.......................................................................................................................................................4

About the Mediatrix 4102 ............................................................................................................................................ 4

Placing a Call .............................................................................................................................................................. 4

Management Choices ................................................................................................................................................. 5

Panels...........................................................................................................................................................6

Front Indicators ........................................................................................................................................................... 6

Rear Connectors ......................................................................................................................................................... 7

Choosing a Suitable Installation Site ..........................................................................................................8

Location.......................................................................................................................................................................8

Wall-Mounting ............................................................................................................................................................. 9

Free Standing Unit ...................................................................................................................................................... 9

Condensation .............................................................................................................................................................. 9

Cleaning...................................................................................................................................................................... 9

Hardware Connection.................................................................................................................................10

Reserving an IP Address........................................................................................................................................... 10

Before Proceeding..................................................................................................................................................... 10

Single Computer Installation ..................................................................................................................................... 11

Multiple Computer Installation................................................................................................................................... 13

Starting the Mediatrix 4102 for the First Time.............................................................................................15

Contents

iv Mediatrix 4102

IP Address Discovery or Configuration ..................................................................................................................... 15

Initial Provisioning Sequence.................................................................................................................................... 16

Special Vocal Features ............................................................................................................................................. 18

LED Behaviour in Starting Mode............................................................................................................................... 18

LED Indicators ............................................................................................................................................18

Ready LED................................................................................................................................................................ 18

In Use LED................................................................................................................................................................ 18

ETH LED................................................................................................................................................................... 19

Power LED................................................................................................................................................................ 19

LED Patterns............................................................................................................................................................. 19

Booting LED Pattern Description............................................................................................................................... 20

NormalMode LED Pattern Description...................................................................................................................... 21

AdminMode LED Pattern Description........................................................................................................................ 21

Recovery Mode LED Patterns................................................................................................................................... 21

Reset / Default Switch ................................................................................................................................22

At Run-Time.............................................................................................................................................................. 22

At Start-Time............................................................................................................................................................. 22

Recovery Mode......................................................................................................................................................... 23

Factory Reset............................................................................................................................................................ 24

Software Restart.........................................................................................................................................25

Restart Behaviour...................................................................................................................................................... 25

Verifying the Installation..............................................................................................................................26

Chapter 2

Web Interface – Introduction............................................................................................27

Introduction.................................................................................................................................................27

End User vs. Administration Pages........................................................................................................................... 27

Using the Web Interface.............................................................................................................................28

Web Interface Access Limitation............................................................................................................................... 28

Accessing the Web Interface..................................................................................................................................... 28

System Status of the Mediatrix 4102 (End User Web Page) .................................................................................... 30

Network Parameters Status of the Mediatrix 4102 (End User Web Page)................................................................ 30

System Status of the Mediatrix 4102 (Administration Web Page)............................................................................. 30

Menu Frame (End User Web Page).......................................................................................................................... 31

Menu Frame (Administration Web Page).................................................................................................................. 32

Content Frame .......................................................................................................................................................... 33

Submitting Changes ...................................................................................................................................33

Syslog Monitoring.......................................................................................................................................34

Configuring the Syslog Daemon Application............................................................................................................. 35

Chapter 3

Web Interface ....................................................................................................................37

System Page ..............................................................................................................................................37

WAN Page................................................................................................................................................................. 37

LAN Page.................................................................................................................................................................. 39

STUN Page............................................................................................................................................................... 40

Configuration File Upload Page..................................................................................................................41

HTTP Server Password Page.....................................................................................................................42

Default User Name and Password............................................................................................................................ 42

Issue: Factory Reset does not Reset the Default Password Value........................................................................... 43

System Log Page .......................................................................................................................................44

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Mediatrix 4102 v

Chapter 4

Web Interface – Management...........................................................................................45

Admin Page................................................................................................................................................45

HTTP Server Password – Administrator Web Page.................................................................................................. 45

HTTP Server Password – End User Web Page........................................................................................................ 47

System Management ................................................................................................................................................ 49

Group Port Management........................................................................................................................................... 50

Interface Management .............................................................................................................................................. 50

Network Settings.........................................................................................................................................51

Ethernet Connection Speed...................................................................................................................................... 51

Network Settings....................................................................................................................................................... 52

SNTP Settings........................................................................................................................................................... 53

Configuration File Download.......................................................................................................................56

Configuration File Download Server.......................................................................................................................... 56

Configuration File Server Settings............................................................................................................................. 57

Setting up the Configuration File Download.............................................................................................................. 58

Configuration Files Encryption .................................................................................................................................. 61

Configuration Download Procedure .......................................................................................................................... 62

Automatic Configuration Update ............................................................................................................................... 62

Error Handling........................................................................................................................................................... 65

Firmware Download....................................................................................................................................67

Before Downloading.................................................................................................................................................. 67

Firmware Servers Configuration................................................................................................................................ 68

Setting up the Firmware Download........................................................................................................................... 69

Firmware Download Procedure................................................................................................................................. 74

Automatic Firmware Update...................................................................................................................................... 74

Spanning Tree Protocol (STP).................................................................................................................................. 77

Firmware Downgrade................................................................................................................................................ 77

Emergency Firmware Procedure............................................................................................................................... 78

Chapter 5

Web Interface – SIP Parameters ......................................................................................79

SIP Servers Configuration..........................................................................................................................79

SIP Servers............................................................................................................................................................... 79

SIP Configuration...................................................................................................................................................... 80

SIP User Agent.......................................................................................................................................................... 82

SIP Registration ........................................................................................................................................................ 83

SIP Publication.......................................................................................................................................................... 83

SIP Interop..................................................................................................................................................84

SIP Penalty Box ........................................................................................................................................................ 84

SIP Transport Type................................................................................................................................................... 85

Interop Parameters.................................................................................................................................................... 86

SIP Authentication......................................................................................................................................87

Chapter 6

Web Interface – Telephony...............................................................................................91

Digit Maps...................................................................................................................................................91

Syntax ....................................................................................................................................................................... 91

Special Characters.................................................................................................................................................... 92

How to Use a Digit Map............................................................................................................................................. 92

General Parameters.................................................................................................................................................. 94

Allowed Digit Maps.................................................................................................................................................... 95

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vi Mediatrix 4102

Blocked Digit Maps.................................................................................................................................................... 96

Voice & Fax Codecs ...................................................................................................................................97

G.711 PCMA and PCMU........................................................................................................................................... 97

G.726......................................................................................................................................................................... 98

G.729......................................................................................................................................................................... 98

General Parameters.................................................................................................................................................. 99

G.711 Codec Parameters........................................................................................................................................ 102

G.729 Codec Parameters........................................................................................................................................ 103

G.726 Codecs Parameters...................................................................................................................................... 103

Fax Parameters....................................................................................................................................................... 104

Call Forward .............................................................................................................................................108

On Busy...................................................................................................................................................................108

On No Answer......................................................................................................................................................... 110

Unconditional........................................................................................................................................................... 111

Services....................................................................................................................................................113

Call Transfer............................................................................................................................................................ 113

Call Waiting............................................................................................................................................................. 115

Conference.............................................................................................................................................................. 117

Call Hold.................................................................................................................................................................. 120

Second Call............................................................................................................................................................. 120

Automatic Call......................................................................................................................................................... 121

Miscellaneous...........................................................................................................................................122

Country Selection.................................................................................................................................................... 122

Custom Tone Configuration .................................................................................................................................... 123

Message Waiting Indicator...................................................................................................................................... 130

Chapter 7

Web Interface – Advanced..............................................................................................135

Quality of Service (QoS)...........................................................................................................................135

802.1q Configuration............................................................................................................................................... 135

DiffServ Configuration............................................................................................................................................. 137

Emergency Page......................................................................................................................................138

Emergency Call Configuration................................................................................................................................. 138

STUN Configuration..................................................................................................................................139

SIP Outbound Proxy................................................................................................................................................ 139

Restrictions on the Media5 STUN Implementation ................................................................................................. 140

STUN Client Configuration...................................................................................................................................... 140

SIP Custom NAT Traversal..................................................................................................................................... 141

SNMP Configuration

Chapter 8

MIB Structure and SNMP................................................................................................145

SNMP Overview .......................................................................................................................................145

Definitions................................................................................................................................................................ 145

SNMP Versions....................................................................................................................................................... 146

SNMP Behaviour..................................................................................................................................................... 147

SNMPv3 Special Behaviour.................................................................................................................................... 148

SNMP Configuration via a Configuration File.......................................................................................................... 149

MIB Structure............................................................................................................................................153

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Mediatrix 4102 vii

Textual Conventions................................................................................................................................................ 154

Objects, Conformance, and Events......................................................................................................................... 154

IP Addresses........................................................................................................................................................... 155

Persistence.............................................................................................................................................................. 155

Changing a Parameter Value.................................................................................................................................. 155

Tables.......................................................................................................................................................156

Generic Variables.................................................................................................................................................... 156

Variables for Administrative Commands ................................................................................................................. 157

SNMP Access Limitation ..........................................................................................................................158

Current MIB Version .................................................................................................................................158

Sending Configuration Data to the Mediatrix 4102...................................................................................158

Configuration File.................................................................................................................................................... 158

Management Information Base – MIB..................................................................................................................... 158

Chapter 9

IP Address and Network Configuration ........................................................................161

IP Addresses ............................................................................................................................................161

IP Addresses Formats in the DHCP Server ............................................................................................................ 161

Provisioning Source ................................................................................................................................................ 162

Services....................................................................................................................................................163

Configuration Source............................................................................................................................................... 163

Local Host ............................................................................................................................................................... 164

Static DNS............................................................................................................................................................... 167

Image ...................................................................................................................................................................... 168

Management Server................................................................................................................................................ 169

Configuration File Fetching ..................................................................................................................................... 170

Syslog...................................................................................................................................................................... 170

SIP Servers............................................................................................................................................................. 171

SNTP....................................................................................................................................................................... 172

LAN Connector Static IP Address.............................................................................................................173

DHCP Configuration .................................................................................................................................174

DHCP Options Waiting Time................................................................................................................................... 174

Bootp BROADCAST Flag in DHCP Requests ........................................................................................................ 174

Changing the Size of DHCP Requests.................................................................................................................... 175

DHCP Server Configuration .....................................................................................................................175

Connection to the DHCP Behaviour........................................................................................................................ 175

Network Configuration............................................................................................................................................. 176

Vendor and Site Specific DHCP Options..................................................................................................176

Vendor Specific Options.......................................................................................................................................... 176

Site Specific Options............................................................................................................................................... 177

Option Codes .......................................................................................................................................................... 178

Entering IP Addresses............................................................................................................................................. 178

Entering FQDNs...................................................................................................................................................... 179

Settings Example .................................................................................................................................................... 181

Error Handling...........................................................................................................................................182

DHCP Server Failures............................................................................................................................................. 182

Vendor/Site Specific Option Missing ....................................................................................................................... 182

DNS Failures........................................................................................................................................................... 182

Ethernet Connection Speed......................................................................................................................183

Speed and Duplex Detection Issues ....................................................................................................................... 183

Chapter 10

SIP Servers ......................................................................................................................185

Registrar Server........................................................................................................................................185

Contents

viii Mediatrix 4102

Configuration Source............................................................................................................................................... 185

Proxy Server.............................................................................................................................................187

Configuration Source............................................................................................................................................... 187

Outbound Proxy Server............................................................................................................................189

Configuration Source............................................................................................................................................... 189

Loose Router Configuration .................................................................................................................................... 191

Presence Compositor Server....................................................................................................................192

Configuration Source............................................................................................................................................... 192

Chapter 11

DNS SRV Configuration..................................................................................................195

What is a DNS SRV?................................................................................................................................195

Priority vs Weight .................................................................................................................................................... 195

DNS SRV Call Flow................................................................................................................................................. 196

Enabling DNS SRV on the Mediatrix 4102 ...............................................................................................196

DNS SRV Record Lock.............................................................................................................................197

DNS SRV-Oriented Settings.....................................................................................................................197

Chapter 12

Country-Specific Configuration.....................................................................................199

Caller ID Information.................................................................................................................................199

Caller ID Generation................................................................................................................................................ 199

ADSI........................................................................................................................................................................ 200

Setting the Location (Country)..................................................................................................................200

Caller ID Selection................................................................................................................................................... 201

Custom Tone Configuration......................................................................................................................202

Pattern Definition..................................................................................................................................................... 202

Customizing the Tones............................................................................................................................................ 203

Custom Tone Example............................................................................................................................................ 204

Chapter 13

Transparent Address Sharing........................................................................................209

What is Transparent Address Sharing?....................................................................................................209

Router Mode............................................................................................................................................................ 210

Cable vs DSL Modem ............................................................................................................................................. 211

Multicast and IGMP................................................................................................................................................. 211

Configuration Steps................................................................................................................................................. 211

PPPoE Service.........................................................................................................................................212

Enabling the PPPoE Service................................................................................................................................... 212

Setting a User Name and Password....................................................................................................................... 213

WAN Information Configuration Source....................................................................................................214

Configuring TAS .......................................................................................................................................215

QoS Differentiated Services Fields ......................................................................................................................... 216

LAN Interface .......................................................................................................................................................... 216

MAC Address Spoofing........................................................................................................................................... 217

WAN Upstream Bandwidth Control......................................................................................................................... 218

Enabling TAS .......................................................................................................................................................... 219

Ports Settings ...........................................................................................................................................220

UDP and TCP Ports................................................................................................................................................ 220

T.38 Base Port Range............................................................................................................................................. 220

RTP/RTCP Base Port Range.................................................................................................................................. 221

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Mediatrix 4102 ix

Restarting the Mediatrix 4102...................................................................................................................221

DHCP Server............................................................................................................................................222

DHCP Server Compliance....................................................................................................................................... 222

Supported DHCP Options ....................................................................................................................................... 222

DSL Modem Specific Information .............................................................................................................223

Establishing a Connection....................................................................................................................................... 223

Error Handling......................................................................................................................................................... 224

Routing Mechanism..................................................................................................................................224

Blocked Ports.......................................................................................................................................................... 224

Using the Mediatrix 4102 with a Low Bandwidth Connection...................................................................225

What is Considered a Low Bandwidth Connection? ............................................................................................... 225

Configuration for a Low Bandwidth Connection ...................................................................................................... 226

Chapter 14

Configuration File Download .........................................................................................227

Configuration File Download Server.........................................................................................................227

Configuring the TFTP Server .................................................................................................................................. 227

Configuring the SNTP Server.................................................................................................................................. 227

Configuring the HTTP Server.................................................................................................................................. 227

Configuring the HTTPS Server................................................................................................................................ 228

Configuration File Server Settings........................................................................................................................... 229

Setting up the Configuration File Download............................................................................................................ 230

Configuration Update Status................................................................................................................................... 232

Configuration Files Encryption ................................................................................................................................ 233

Configuration Download via TFTP .......................................................................................................................... 234

Configuration Download via HTTP/HTTPS............................................................................................................. 235

Automatic Configuration Update ............................................................................................................................. 236

Error Handling......................................................................................................................................................... 238

Management Server .................................................................................................................................241

Management Server Configuration ......................................................................................................................... 241

Downloading from the Management Server............................................................................................................ 241

Error Handling......................................................................................................................................................... 242

Syslog Messages.................................................................................................................................................... 243

Configuration File Example.......................................................................................................................244

Supported Characters............................................................................................................................................. 245

Chapter 15

Software Download.........................................................................................................247

Before Downloading .................................................................................................................................247

Configuring the TFTP Server .................................................................................................................................. 247

Configuring the SNTP Server.................................................................................................................................. 247

Configuring the HTTP Server.................................................................................................................................. 247

Configuring the HTTPS Server................................................................................................................................ 248

Software Servers Configuration................................................................................................................249

DHCP Configuration................................................................................................................................................ 249

Static Configuration................................................................................................................................................. 250

Download Procedure................................................................................................................................251

Extracting the Zip File.............................................................................................................................................. 251

Setting up the Image Path....................................................................................................................................... 251

Software Download Status...................................................................................................................................... 253

Download via TFTP................................................................................................................................................. 255

Download via HTTP/HTTPS.................................................................................................................................... 256

Automatic Software Update..................................................................................................................................... 257

Spanning Tree Protocol (STP)................................................................................................................................ 260

Contents

xMediatrix 4102

Software Downgrade ................................................................................................................................260

Emergency Software Procedure...............................................................................................................260

Using the Emergency Software............................................................................................................................... 261

Chapter 16

Line Configuration ..........................................................................................................263

Lines Administrative State ........................................................................................................................263

Temporary Administrative State.............................................................................................................................. 263

Permanent Administrative State.............................................................................................................................. 264

Unregistered Line Behaviour ....................................................................................................................264

Flash Hook Detection ...............................................................................................................................264

Source Line Selection...............................................................................................................................265

Examples of Source Line Selection Use................................................................................................................. 265

Loop Current.............................................................................................................................................266

Callee Hang-up Supervision.....................................................................................................................267

Line Reversal............................................................................................................................................268

Blanking of an Anonymous Caller ID........................................................................................................268

Calling Number Transformation................................................................................................................269

Regular Expressions............................................................................................................................................... 269

Chapter 17

Voice Transmissions ......................................................................................................271

Codec Descriptions...................................................................................................................................271

G.711 PCMA and PCMU......................................................................................................................................... 271

G.726....................................................................................................................................................................... 272

G.729....................................................................................................................................................................... 272

Preferred Codec .......................................................................................................................................273

Enabling Individual Codecs ......................................................................................................................273

Packetization Time ...................................................................................................................................274

DTMF Transport Type ..............................................................................................................................276

DTMF Transport Using SIP INFO ........................................................................................................................... 277

DTMF Payload Type ............................................................................................................................................... 278

DTMF – RFC 2833 Events...................................................................................................................................... 278

DTMF Transport over the SIP Protocol................................................................................................................... 279

DTMF Detection........................................................................................................................................280

DTMF Frequencies.................................................................................................................................................. 280

DTMF Detection Configuration................................................................................................................................ 280

Adaptative Jitter Buffer .............................................................................................................................282

About Changing Jitter Buffer Values ....................................................................................................................... 283

Voice Activity Detection ............................................................................................................................283

G.711 and G.726 VAD ............................................................................................................................................ 283

G.729 VAD.............................................................................................................................................................. 284

Echo Cancellation.....................................................................................................................................284

Signal Limiter........................................................................................................................................................... 284

Comfort Noise...........................................................................................................................................285

User Gain..................................................................................................................................................286

Chapter 18

Fax Transmission............................................................................................................287

Introduction...............................................................................................................................................287