Maxview VuQube II Q Manuel utilisateur

Owners Manual

MXL023/WQ & MXLO23/GQ

UK contact:

Helpline: +44 (0)1553 811000

Email: support@maxview.co.uk

Web: www.maxview.co.uk

Maxview reserve the right to change speciﬁcations without prior notice

9111450 Iss 1

VuQube II Q

Introduction

Thank you for purchasing this product, should you have any difﬁculty using your VuQube II Satellite System

please contact our friendly Customer Helpline on (01553) 811000. The VuQube II Satellite System is easily

conﬁgured to lock onto the appropriate satellites necessary to receive your favourite TV channels.

Please retain these instructions for future reference.

This pack includes:

• Antenna Unit

• Power Inserter

• 5m ‘F’ to ‘F’ Cable x 2

• 0.5m ‘F’ to ‘F’ Cable

• 2 x Velcro Control Box Mounting Pads

• Cigarette Adaptor 12V Power Supply

Record your purchase

Please ﬁll in the details above once purchased.

This information will be required in the unlikely

event of a fault occurring with this system.

✴This can be located at the bottom of the VuQube II near the F

connector ports below the handle (highlighted in blue on the image).

✴SERIAL NUMBER:______________ PURCHASE DATE:_______________ __

VuQube II Roof Mount Pack - Available separately

If you wish to mount your VuQube II to your vehicle roof permanently

you will need to purchase our Roof Mount Pack✴. Order MXL023/FKIT

✴ PLEASE NOTE: If you mount your Vuqube II without using the

Maxview Roof Mount Pack your warranty will be void.

You will also need:

• TV & SKY™ Q Box

• Cable(s) to connect receiver to TV (e.g HDMI)

• Optional Cable Entry Product (see page 08)

Safety precautions

To avoid tripping over and injury always route cable carefully.

Maintenance

The VuQube II has been designed to be maintenance and trouble free. For optimum signal strength, keep the

cover clean from dirt, bugs, and other debris. Periodic washing of the top cover with mild soap and water is

recommended.

1. Always handle the antenna and VuQube II Power Inserter with care. Do not drop the antenna or VuQube II

Power Inserter. Avoid excessive shock or vibration to the antenna or VuQube II Power Inserter.

2. Use caution when carrying the antenna. Always carry the antenna by the handle.

3. Do not remove the cover of the antenna or VuQube II Power Inserter. Doing so is not recommended by the

manufacturer and will void the limited guarantee.

4. Do not stack the antenna or VuQube II Power Inserter on top of or below other electronic devices as this can

cause heat build-up or block the satellite signal from reaching the antenna.

5. Never power wash the antenna. Keep the enclosure clean from dirt, bugs, and other debris by hand washing

with mild soap and water.

DO NOT USE SOLVENTS TO CLEAN VUQUBE II. DO NOT DROP OR EXPOSE TO JARRING MOVEMENTS.

Please note

This product has been designed to work with SKY™Q Boxes only and Maxview cannot guarantee operation with

any other Wideband Satellite Receiver. In very extreme rain fall and snowing conditions you may loose some TV &

Radio channels temporarily.

Terms & conditions

It is the responsibility of the end user to understand the contractual agreement between themselves and Sky™

& any limitations of equipment this may have. In no event shall Maxview be liable for any indirect, incidental, or

consequential damages pertaining to this article.

In no event shall Maxview be liable for any indirect, incidental, or consequential damages from the sale or use

of the product. This disclaimer applies both during and after the term of the guarantee. This guarantee gives you

speciﬁc legal rights, but does not affect your statutory rights. See page 10 further details.

1. Place the VuQube II on a stable surface with a clear view of the southern sky.

(With its built-in levelling feature, the VuQube II does not need to be level, but make sure it is stable to prevent

movement during operation.) Point the handle approximately to the north (this will speed up search time).

2. Make the connections as shown on the next page.

Set up for portable application

Satellite line of sight

IMPORTANT! HAND TIGHTEN COAX CONNECTIONS. DO NOT USE A WRENCH.

Do not allow the coax cable to become bent or kinked.

Do not leave the coax cable where it can be tripped on or run over by a vehicle.

IMPORTANT Do not block the antenna’s line of sight to satellites in the southern sky at any time.

Set up diagram

Key

A. VuQube II System Outside vehicle

B. 5m ‘F’ to ‘F’ Cable x 2

C. Power Inserter

D. 0.5m ‘F’ to ‘F’ Cable

E. SKY™ Q Box

F. HDMI Cable

G. Cigarette Adapter 12V Power Supply

*230V Power Supply Unit required. Not included.

If you require a 12V PSU we recommend a switching PSU rated at minimum of 2 amps.

ATTENTION!

Avoid sharp bends

when routing cable

SAT

PWR

12/24V

12V (UK & EU)

230V*

ANT REC

MAIN

1. To enter the Conﬁguration Mode - Press and hold (6 seconds) the

power insterer button until one of the options below appears.

2. Press and release as needed to choose satellite below

Green Green Green

Blue

Yellow Yellow

Green Green

Purple Purple Purple Purple

Chosen Chosen Chosen

Powering and operation

The VuQube II is preset to Astra 2, this means your system is ready to search for your favourite UK channels.

In most cases your pre-set satellite will be the one you wish to search for, in this case, please skip to the

Satellite Search Section now.

The VuQube II supports the following Satellites: Astra 1 - Astra 2 - Astra 3 - Hotbird.

Please see table below to understand how the lights correspond to these satellites.

If you would like to change the satellite which your VuQube II searches for please use the following process:

If your VuQube II is new skip this step and go straight to page 6.

Make sure the LED is ﬂashing green (ready to scan).

Yellow

3. Press and hold (3 seconds) until LED ﬂashes chosen satellite colour - (Ready to to scan).

Note. This will now remain the pre-set satellite on the power inserter until this process is

repeated. Go to page 6 to start scan. The LED will ﬂash on and off unless you have enabled

the alarm function (see page 7) in which case the LED will ﬂash the colour and white.

Off

Off Off Off

Off

Off Off Off

Off Off Off Off

Off Off

ASTRA 1

ASTRA 2

ASTRA 3

HOTBIRD

Pattern repeats

Pattern

repeats

Satellite Search

1. Make sure all connections are made as shown on page 4.

2. Turn on the TV and satellite receiver if not integrated.

3. Press POWER on the VuQube II Power Inserter.

The Power Inserter LED will pulsate orange while powering up (this will take about 10 seconds).

Pulsing orange

When ready to scan the LED will ﬂash green.

This colour ﬂashing is indicating that Astra 2 is selected if you wish to change see page 5 for details.

Green Green

Press and immediately release the power inserter button to start a scan.

The LED will ﬂash quickly green during the scan. The antenna unit may lock onto the satellite in as little as

2 minutes, but may occasionally take up to 10-15 minutes.

Green

When scan is complete and the satellite is found, the LED will turn solid green.

Green

Watch TV!

If the satellite is not found the LED will turn solid red.

Verify all connections are properly made and that the receiver is on. Check for line of sight

obstructions, and if need be, move the antenna to have a better view of the southern sky.

Press the button to start a new scan.

Solid Red

Power down

After a period of inactivity, the VuQube II will enter standby mode. You will know the system is in standby mode

as the light turns dim orange. The system will continue to function in standby mode.

To exit standby mode, the button must be pressed. You will know the system has now exited standby mode as

the light will come on.

Note: You will not need to rescan your VuQube II on exiting standby mode unless the antenna has been moved.

Off Off

Off Green Off Green Off Green Off

C. When desired mode is displayed, press and hold button for about 3 seconds until the

LED begins to ﬂash the desired satelliet colour. The antenna is now ready to scan (go to page 6).

Blue

ASTRA 1 (Alarm disabled)

Green

ASTRA 2 (Alarm disabled)

Yellow

ASTRA 3 (Alarm disabled)

WHEN ALARM IS ENABLED - The power inserter alarm will sound when the coax is disconnected from the

antenna unit or from the “antenna” side of the power inserter. To stop the alarm, reconnect the coax or

press the power inserter button.

Time Out Function: If you do not press the button for one minute, the Power Inserter will go back to

ﬂashing (ready to scan) and whatever conﬁguration was currently displayed on the LED will be saved.

Purple

HOTBIRD (Alarm disabled)

Blue

ASTRA 1 (Alarm enabled)

Green

ASTRA 2 (Alarm enabled)

Yellow

Purple

HOTBIRD (Alarm enabled)

ASTRA 3 (Alarm enabled)

Purple Purple Purple Off

Yellow Yellow Off

Green Off

Off

White White White White

White White White

White White

White

Off

Green

Yellow Off Yellow Off

Purple Off Purple Off Purple Off

Turning the alarm feature on or off

Off

Pattern repeats

A. To change settings, press and hold the power inserter button for 6 seconds (6 ﬂashes of

the LED light).

One of the options below will appear.

B. Press and release button to choose desired settings.

Alarm Feature

This unit has a built in alarm feature if the coaxial cable is disconnected from the unit.

This unit is shipped from the factory with the alarm feature off

Security

The VuQube II can be secured to an object using a

padlock and cable. (not included)

To secure object

Optional weatherproof socket - Recommended

for a neat watertight connection externally to and

from your Vuqube II.

Code B2007 (Twin socket)

Available from most Maxview Dealerships or

order online at www.maxview.co.uk

Optional Weatherproof Sockets

Weight: 3.5kg

LNB Type: Wideband 10.7 - 12.75Ghz

Noise: 0.2dB

Dish Gain: 30dBi

Power Consumption: Typical at 12V - Searching = 500mA

Elevation Range: 18° to 43°

Dish Size: 35cm

Speciﬁcations

SYMPTOM

The power inserter light

does not come on.

Solid dim red light

on power inserter.

Flashing red and blue

continuously.

Power inserter indicates a

satellite has been found

with a solid LED

light after searching;

however my TV has no

picture.

POSSIBLE CAUSE

No power to the Power Inserter.

The satellite could not be located,

reasons for this include:

A line of sight obstruction between

the antenna and the satellite.

(Maybe due to incorrect orientation

of handle).

Surface may be too uneven for the

VuQube II to overcome.

Surface may be unstable.

Problem with connection between

power inserter, receiver or TV.

The F to F lead has become

disconnected between the antenna

and the control box.

Receiver isn’t set to correct satellite.

CAUSE OF ACTION

Verify power supply is properly

connected to VuQube II Power

Inserter.

Move unit to have a better view of

the Southern sky and rescan.

Inclement weather can occasionally

cause loss of signal. Wait till weather

improves and re-scan.

Move the unit to ﬂatter ground and

re-scan.

Move unit to a more stable surface

to ensure it doesn’t move whilst

scanning.

Power off, check connections, power

on and re-scan.

Ensure the ‘F’ lead is properly

connected using the diagram on

page 4.

Turn off power inserter, ensure cables

are properly connected between

receiver and/or TV.

Set receiver to correct satellite

using receiver manufacturers

owners manual.

Troubleshooting

Every Maxview VuQube II Satellite System is thoroughly inspected and tested before leaving the factory, and is

covered by the following two year parts limited guarantee from the date of original purchase:

Two year parts guarantee: The customer is not responsible for the cost of replacement parts if the original part

is determined to be defective under the terms of the guarantee. The customer is responsible for the cost of

replacement parts after two years.

Should any problems develop during the guarantee period, contact Maxview. You must contact Maxview before

the guarantee period expires. The customer must supply proof of purchase (such as a dated sales receipt) when

requesting warranty service. If customer cannot supply proof, warranty period shall start 30 days after date of

manufacture.

Only Maxview will perform guarantee evaluations and repairs.

If it is determined that the unit needs to be returned to Maxview, the customer must return COMPLETE product,

to: Customer Services, Maxview Ltd, Garage Lane, Setchey, King’s Lynn, Norfolk, PE33 0AT

When returning product, Maxview will supply a Product Return Number (PRN). This number must be clearly

written on the box. Failure to clearly write PRN number on box may result in delays in processing claim.

Along with product, customer should include in the box: his/her name, address, daytime phone number, proof

of purchase and description of the problem.

If inspection shows the trouble is caused by defective workmanship or material, Maxview will repair

(or replace if necessary) without charge.

This guarantee does not cover installation and external wiring, or re-manufactured units. This guarantee does

not cover damage caused by the use of a mounting bracket other than a Maxview mounting bracket designed

for the product. This guarantee is not transferable from the original owner.

Due to the expanding and changing satellite market, Maxview cannot be held responsible for changes made to

satellite services. Software updates to address such issues are not covered under guarantee.

This guarantee also does not apply where:

• The product has been abused, misused, improperly installed or improperly maintained.

• The product has been installed without the use of a Maxview mounting bracket designed for the product.

• Repairs have been made or attempted by others that are not certiﬁed by Maxview to do such repairs.

• Repairs are required because of normal wear and tear.

• Alterations have been made to the product.

• The antenna unit has been opened without authorisation.

• Damage has been caused by power washing.

• Circumstances beyond the control of Maxview cause the product to no longer operate correctly.

• Customer is not the original owner.

TERMS & CONDITIONS

In no event shall Maxview be liable for any indirect, incidental, or consequential damages from the sale or use

of the product. This disclaimer applies both during and after the term of the guarantee.

This guarantee gives you speciﬁc legal rights, but does not affect your statutory rights.

2 year guarantee

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