Lucent MAX 6000 Series Mode d’emploi

MAX™

Administration Guide

Part number 7820-0678-002

For software version 9.0

January 2001

Lucent Technologies

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MAX Administration Guide iii

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MAX Administration Guide v

Table of Contents

Customer Service ..................................................................................................................... iii

About This Guide............................................................................ xvii

What you should know ......................................................................................................... xvii

Documentation conventions ................................................................................................. xviii

The MAX documentation set ..................................................................................................xix

Chapter 1 Administering MAX Hardware ....................................................... 1-1

Troubleshooting POST .......................................................................................................... 1-1

Interpreting indicator lights .................................................................................................... 1-2

MAX 6000 ...................................................................................................................... 1-2

MAX 3000 ...................................................................................................................... 1-5

Troubleshooting the Fault indicator light .......................................................................1-7

MAX 800 ........................................................................................................................1-7

Troubleshooting the No Logical Link status .......................................................................... 1-9

Troubleshooting the AIM port interface ................................................................................ 1-9

Testing the AIM port interface ..................................................................................... 1-10

Calls fail between AIM ports ........................................................................................ 1-10

Excessive data errors on calls to AIM ports .................................................................1-11

Troubleshooting a codec ...................................................................................................... 1-12

The codec indicates that there is no connection ...........................................................1-12

The codec does not receive data ................................................................................... 1-12

The codec cannot establish a call ..................................................................................1-13

Calls initiated by control-lead toggling are cleared too soon .......................................1-13

The codec cannot clear a call ........................................................................................ 1-13

Troubleshooting cable issues ............................................................................................... 1-14

Displaying interface statistics .............................................................................................. 1-14

Using modems to perform administrative tasks ...................................................................1-16

Booting from a FAT-formatted PCMCIA card .................................................................... 1-17

Chapter 2 DO Commands and Administrative Tasks.................................... 2-1

Activating administrative permissions ................................................................................... 2-1

Performing basic administration ............................................................................................ 2-3

Managing sessions .......................................................................................................... 2-3

Copying FXS profiles with the DO Commands .............................................................2-4

Managing calls ................................................................................................................2-5

Testing and troubleshooting ...................................................................................................2-6

Using bit-error tests ........................................................................................................ 2-6

Using remote loopback ...................................................................................................2-8

Using remote management ........................................................................................... 2-10

DO Command operations .............................................................................................2-11

vi MAXAdministrationGuide

Contents

Chapter 3 Terminal-Server Administrative Tasks.......................................... 3-1

Enabling and configuring the interface .................................................................................. 3-1

Configuring the interface ................................................................................................ 3-2

Configuring the Session Options profile ........................................................................ 3-3

Navigating to and from the interface ..................................................................................... 3-4

Testing the MAX unit ............................................................................................................ 3-4

Understanding test results ...................................................................................................... 3-6

Starting remote management sessions ................................................................................... 3-7

Disconnecting user Telnet connections .................................................................................. 3-9

Using Set commands .............................................................................................................. 3-9

Enable password mode ...........................................................................................................3-9

Using Show commands ........................................................................................................ 3-10

Displaying uptime and revision .................................................................................... 3-10

Displaying modem status .............................................................................................. 3-11

Displaying V.110 terminal adapter status ..................................................................... 3-12

Displaying call and user activity ................................................................................... 3-13

Displaying active sessions ............................................................................................ 3-13

Displaying Dialed Number Information Service activity ............................................. 3-15

Using the Show Filters command ................................................................................. 3-17

Displaying information related to virtual routing ......................................................... 3-21

Chapter 4 Changing System Software Versions ........................................... 4-1

Preparing to change system software .....................................................................................4-2

Enabling Field Service and Operations parameters ........................................................4-2

Staying with the same software build .............................................................................4-2

Alternative builds for a MAX 6000 unit .........................................................................4-2

Using TFTP to upgrade or downgrade ...................................................................................4-3

Creating redundant backup images for a MAX 6000 unit .............................................. 4-3

Using TFTP to upgrade ................................................................................................... 4-4

Using TFTP to downgrade .............................................................................................. 4-5

Using the serial port to upgrade or downgrade ......................................................................4-6

Saving your current profiles ........................................................................................... 4-6

Upgrading system software ............................................................................................4-7

After the upgrade ............................................................................................................ 4-8

Restoring correct RADIUS parameters .................................................................................. 4-8

Notice of discontinuance of configurable RADIUS port and ID space .................................4-9

Chapter 5 Administering E1 and T1 Services................................................ 5-1

Troubleshooting a Red Alarm ................................................................................................ 5-2

Verifying enabled lines ................................................................................................... 5-2

Verifying Framing Mode settings ...................................................................................5-3

Resolving cabling issues .................................................................................................5-3

Summary of Red Alarm causes and solutions ................................................................ 5-3

Troubleshooting a blinking Alarm ......................................................................................... 5-4

Integrated CSU for T1/PRI ............................................................................................. 5-4

Remedying D-channel issues .......................................................................................... 5-5

Summary of blinking Alarm potential causes and possible solutions ............................ 5-7

Using Net/E1 and Net/T1 status windows ............................................................................. 5-7

Listing WAN interface features ...................................................................................... 5-7

Displaying errors ............................................................................................................. 5-8

Contents

MAX Administration Guide vii

Displaying link and channel status ................................................................................. 5-8

Displaying FDL statistics .............................................................................................. 5-10

Fractional T1 services ...................................................................................................5-12

Using line diagnostics .......................................................................................................... 5-13

Clearing user error event and performance registers .................................................... 5-13

Initiating a line loopback test ........................................................................................ 5-14

Swapping NFAS status ................................................................................................. 5-14

Testing the lines ............................................................................................................5-15

Remedying Trunk Down state .............................................................................................5-15

Using terminal-server commands ........................................................................................5-16

Resetting the unit and clearing calls ............................................................................. 5-16

Displaying the source of clocking ................................................................................5-16

Specifying channels for E1 and T1 ...................................................................................... 5-17

Verifying E1 and T1 parameter settings ..............................................................................5-17

E1-specific parameter settings ...................................................................................... 5-17

T1-specific parameter settings ...................................................................................... 5-18

Fractional T1-specific parameters ................................................................................ 5-19

T1/PRI-specific parameters .......................................................................................... 5-20

PBX-T1 specific parameters ......................................................................................... 5-21

Troubleshooting channels .................................................................................................... 5-22

Chapter 6 Administering ISDN........................................................................ 6-1

Troubleshooting BRI interface problems ............................................................................... 6-1

WAN calling errors in outbound Net/BRI calls .............................................................. 6-1

Calls are not dialed or answered reliably ........................................................................ 6-2

The Net/BRI lines do not dial or answer calls ................................................................6-2

Displaying E1 ISDN call information .................................................................................... 6-2

Displaying ISDN events .........................................................................................................6-3

Understanding ISDN cause codes .......................................................................................... 6-4

Chapter 7 Administering TCP/IP..................................................................... 7-1

Managing the Internet Protocol (IP) ...................................................................................... 7-2

IP-routing environment ................................................................................................... 7-2

Displaying IP information .............................................................................................. 7-2

Troubleshooting IP routing ............................................................................................. 7-3

Displaying IP route statistics ..........................................................................................7-7

Displaying IP statistics and addresses ............................................................................ 7-8

RIP updates and IP routes ...............................................................................................7-9

Displaying address pool status ...................................................................................... 7-10

Displaying DNS-related information ................................................................................... 7-10

Displaying the local DNS fallback table .......................................................................7-10

Editing the local DNS table ..........................................................................................7-12

Displaying Multicast information ........................................................................................7-13

Displaying the multicast forwarding table .................................................................... 7-13

Listing multicast clients ................................................................................................7-14

Displaying IP-multicast activity ................................................................................... 7-15

Using VRouter-related terminal-server commands .............................................................7-15

Displaying UDP packet information .................................................................................... 7-16

Managing the Address Resolution Protocol (ARP) .............................................................7-19

Displaying and clearing the ARP cache ...............................................................................7-19

Managing the Internet Control Message Protocol (ICMP) ..................................................7-20

viii MAX AdministrationGuide

Contents

Pinging remote IP hosts ................................................................................................7-21

Displaying ICMP information ...................................................................................... 7-22

Preventing ICMP security breaches .............................................................................. 7-22

Managing the Routing Information Protocol (RIP) ............................................................. 7-23

Verifying the transmission path to NetWare stations ...................................................7-23

Displaying IPX packet statistics ................................................................................... 7-25

Displaying the IPX service table .................................................................................. 7-25

Displaying the IPX routing table .................................................................................. 7-25

Managing the Open Shortest Path First (OSPF) protocol .................................................... 7-26

Displaying OSPF information ...................................................................................... 7-26

Verifying OSPF-related parameter settings ..................................................................7-36

Working with the OSPF routing table .......................................................................... 7-37

Multipath routing .......................................................................................................... 7-39

Third-party routing ....................................................................................................... 7-40

How OSPF adds RIP routes .......................................................................................... 7-40

Route preferences .........................................................................................................7-40

MD5 cryptographic authentication ............................................................................... 7-42

Enabling Finger support ....................................................................................................... 7-42

Understanding the AppleTalk-routing environment ............................................................7-43

Chapter 8 Administering PAD, X.25, and Frame Relay ................................. 8-1

Administering X.25 ................................................................................................................8-1

Displaying information about X.25 ................................................................................ 8-2

X.25 clear cause codes .................................................................................................... 8-3

X.25 diagnostic field values ............................................................................................ 8-3

Administering PAD ................................................................................................................ 8-5

Displaying information about PAD sessions .................................................................. 8-6

Verifying PAD-related settings ...................................................................................... 8-6

Understanding PAD service signals ............................................................................... 8-7

Administering Frame Relay ................................................................................................... 8-8

Using the Set commands to configure Frame Relay .............................................................. 8-9

Chapter 9 Using Traps to Monitor Performance............................................ 9-1

Establishing SNMP access security ....................................................................................... 9-1

Enabling SNMP Set commands ...................................................................................... 9-2

Setting community strings .............................................................................................. 9-2

Setting up and enforcing address security ......................................................................9-2

Resetting the MAX and verifying reset .......................................................................... 9-2

Specifying User-based security ...................................................................................... 9-3

Example of SNMP security configuration ...................................................................... 9-3

Using the SNMPv3 User-based Security Model ....................................................................9-4

Verifying Network Management is installed .................................................................. 9-4

Required SNMP Options profile settings ....................................................................... 9-4

Required SNMPv3 USM Users profile settings ............................................................. 9-5

Using SNMP traps ................................................................................................................. 9-6

Understanding the SNMP trap parameters ..................................................................... 9-7

Example SNMP trap configuration .................................................................................9-7

Enable Traps profile settings ..........................................................................................9-8

Using OSPF-related SNMP traps ......................................................................................... 9-10

SNMP Trap profile settings .......................................................................................... 9-10

Mod Config settings ...................................................................................................... 9-10

Contents

MAX Administration Guide ix

Enable Traps profile settings ........................................................................................9-11

Administering virtual interfaces ...................................................................................9-11

Administering nonvirtual interfaces ............................................................................. 9-12

Administering Link-State Advertisements ................................................................... 9-13

Matching an OSPF trap to an SNMP trap ID in RFC 1850 .......................................... 9-13

Alarm/Error and Security events .......................................................................................... 9-14

Alarm/Error events ....................................................................................................... 9-14

Security events .............................................................................................................. 9-15

Appendix A Understanding Syslog messages .................................................A-1

Verifying Syslog support ...................................................................................................... A-2

Understanding Message Log status window ......................................................................... A-2

Understanding Level 4 and Level 6 messages ...................................................................... A-3

Understanding Level 5 messages .......................................................................................... A-4

Gathering tunneling information ........................................................................................... A-4

Call ID values ........................................................................................................................ A-5

ATMP-related disconnect codes ........................................................................................... A-5

Understanding disconnect codes and progress codes ........................................................... A-6

Disconnect codes and their meanings ................................................................................... A-7

Progress codes and their meanings ..................................................................................... A-10

Code combinations and their possible meanings ................................................................ A-12

Appendix B Diagnostic Parameters and Commands .......................................B-1

Using diagnostics-related VT100 commands ........................................................................B-1

Using administrator-only commands ..............................................................................B-1

Using BRI/LT-related commands ...................................................................................B-5

Using E1-related commands ...........................................................................................B-8

Using Host/Dual (Host/6) Port-related commands .........................................................B-9

Using Modem-related commands .................................................................................B-10

Using T1-related commands .........................................................................................B-12

Using diagnostics-related DO commands ............................................................................B-14

? .....................................................................................................................................B-14

ARPTable ......................................................................................................................B-15

Clocksource ..................................................................................................................B-16

Clr-History ....................................................................................................................B-17

CoreDump .....................................................................................................................B-17

Diag ...............................................................................................................................B-18

Diag ? ............................................................................................................................B-18

Diag AddrPool ..............................................................................................................B-20

Diag Callback ...............................................................................................................B-21

Diag IPXrip ...................................................................................................................B-21

Diag Modemdrv ............................................................................................................B-22

Diag Networki ...............................................................................................................B-25

Diag PPPFSM ...............................................................................................................B-25

Diag PPPIF ...................................................................................................................B-27

Diag PPTPData .............................................................................................................B-28

Diag RadAcct ................................................................................................................B-28

Diag RadIF ....................................................................................................................B-29

Diag Routmgr ...............................................................................................................B-30

Diag SNTP ....................................................................................................................B-30

Diag Telnet ...................................................................................................................B-31

xMAXAdministrationGuide

Contents

Ether-Display ................................................................................................................B-31

Fatal-History .................................................................................................................B-32

FClear ............................................................................................................................B-36

FRestore ........................................................................................................................B-36

FSave ............................................................................................................................B-36

Heartbeat .......................................................................................................................B-36

Help ...............................................................................................................................B-37

Lanport Modem ............................................................................................................B-37

Lcstate ...........................................................................................................................B-38

MdbStr ..........................................................................................................................B-39

MDialout .......................................................................................................................B-40

ModemDiag ..................................................................................................................B-40

ModemDrvDump ..........................................................................................................B-42

NetRoute .......................................................................................................................B-42

NSLookup .....................................................................................................................B-42

NVRAMClear ...............................................................................................................B-43

PPPDump N ..................................................................................................................B-44

PPPInfo .........................................................................................................................B-44

PPTPCM .......................................................................................................................B-45

PPTPEC ........................................................................................................................B-45

PPTPSend .....................................................................................................................B-46

PRIDisplay ....................................................................................................................B-46

Quit ...............................................................................................................................B-47

RadStats ........................................................................................................................B-47

Reset ..............................................................................................................................B-48

Revision ........................................................................................................................B-48

T1coredisplay ................................................................................................................B-49

Tempdisplay ..................................................................................................................B-49

TLoadCode ...................................................................................................................B-49

TRestore ........................................................................................................................B-51

TSave ............................................................................................................................B-51

Update ...........................................................................................................................B-51

WANDisplay ................................................................................................................B-52

WANDSess ...................................................................................................................B-53

WANNext .....................................................................................................................B-53

WANOpening ...............................................................................................................B-54

WDDialout ....................................................................................................................B-54

Using diagnostics-related DO commands for the MAX 6000 unit’s PCMCIA card ...........B-54

FImageCopy ..................................................................................................................B-54

Fload .............................................................................................................................B-55

Format ...........................................................................................................................B-56

FVersionInfo .................................................................................................................B-56

Ls ..................................................................................................................................B-57

MkDir ............................................................................................................................B-57

Mv .................................................................................................................................B-57

Rm .................................................................................................................................B-58

TLoadCode ...................................................................................................................B-58

Understanding Diagnostic command output ........................................................................B-59

Breaking down the raw data .................................................................................................B-60

Contents

MAX Administration Guide xi

Appendix C Machine Interface Format (MIF) .....................................................C-1

Accessing the interface ..........................................................................................................C-1

Using full and partial addresses .............................................................................................C-2

Using supported commands ...................................................................................................C-4

Understanding responses ................................................................................................C-4

Loading and saving entities ............................................................................................C-4

Getting an entity’s current value .....................................................................................C-5

Getting the address and value of the next entity .............................................................C-5

Modifying parameter values ...........................................................................................C-6

MIF traps and asynchronous reports ...............................................................................C-6

Understanding command-line basics .....................................................................................C-7

Modifying an entity in the edit area .......................................................................................C-8

Using supported types ..........................................................................................................C-10

Index...........................................................................................Index-1

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