Logitech Dual H820e Manuel utilisateur

Logitech for Business

Logitech® Wireless Headset Mono H820e (A-00058)

Logitech® Wireless Headset Dual H820e (A-00059)

Setup Guide

Logitech Wireless Headset Mono H820e/Dual H820e

Logitech for Business

Logitech® Wireless Headset Mono H820e (A-00058)

Logitech® Wireless Headset Dual H820e (A-00059)

Setup Guide

Logitech Wireless Headset Mono H820e/Dual H820e

4 English

Features

1. Volume up

2. Volume down

3. Call answer/end button

•LED lit when on a call

(supported by Microsoft Lync)

4. Battery icon

•Solid white: full charge

•Blinking white: charging

•Solid red: very low

5. Headset icon

•Blinking white: headset pairing

to base

•Solid white: headset paired to base

•Solid red: headset not paired to base

6. USB connection for PC

7. Wide Band/Narrow Band switch

•Default (WB)

•See Troubleshooting section

8. Power connection for wall power

9. Mute button

10. Mute LED

•Lit when microphone mute

4 5

CAUTION:

Please do not open.

No user serviceable parts.

Logitech Wireless Headset Mono H820e/Dual H820e

English 5

USB

1. Connect the base to power using the Class 2 power

source provided.

2. Connect the base to the PC using the USB connection.

3. Use only adaptor supplied by Logitech, model list:

– KSAS0060510100D5D, 5.1VDC, 1A

– AD631MC, 5.15VDC, 1A

4. The equipment is to be supplied from an identiﬁed

USB port complying with the requirements of Limited

Power Source.

For charging, the Headset must sit on the base charger

between the Ear Cup and Headband. The battery icon (4)

will be lit when connected properly.

Please use only with Class 2 power source.

Logitech Wireless Headset Mono H820e/Dual H820e

6 English

Troubleshooting

Bad or no audio?

•Check if USB cable is fully inserted

into the computer’s USB port.

Using a non-powered USB hub may

degrade headset performance.

•Headset must be paired with base.

Ensure base icon is solid white.

•If the headset becomes unpaired

to the base, or if you’re pairing a new

headset to the base follow these steps:

1. Place the headset in the base.

2. After 5 seconds you will hear a tone

played through the headset speaker

that signals pairing has started.

– The headset icon will ﬂash

indicating pairing is taking place.

The icon will be solid white

when paired.

– If after 5 seconds you do not

hear the tone and the icon

does not ﬂash, remove and redock

the headset.

•Check the volume level in both

your media/voice application and your PC.

•Try restarting your media/voice

application. Ensure the microphone

is not muted.

•If you have several H820e headsets in

close proximity you may experience poor

audio quality which will be improved by

switching the headset to narrow band

mode. Dock the headset in the base.

Move the switch to N for narrow band.

Wait a few seconds until you hear a tone

to indicate the setting has been updated.

•Make sure the Logitech H820e Headset

is the default audio device.

Windows Vista, Windows 7:

•Close all media/voice applications

•Go to Start/Control Panel/ Sound/

Playback Devices tab.

•Choose either “Logitech Dual H820e”

or “Logitech Mono H820e”.

•Click on Set Default.

•Click on the “Recording” tab.

•Choose either “Logitech Dual H820e”

or “Logitech Mono H820e”.

•Click on “Set Default”.

•Restart your media/video application.

Logitech Wireless Headset Mono H820e/Dual H820e

English 7

Windows 8:

•Close all media/voice applications

•From the Start Menu,

select “Desktop” tile.

•From the Charms menu,

select Settings > Control Panel >

Hardware and then Sound.

•Go to Sound and select

the “Playback” tab.

•Choose either “Logitech Dual H820e”

or “Logitech Mono H820e”.

•Click on Set Default.

•Click on the “Recording” tab.

•Choose either “Logitech Dual H820e”

or “Logitech Mono H820e”.

Click on “Set Default”.

•Restart the media/video application.

Mac OS X:

•Close all media/voice applications

•Open System Preferences.

•Select Sound/ Output tab,

and then select either “Logitech Dual

H820e” or “Logitech Mono H820e”.

•Restart media/video application.

USB Jack Statement

The equipment is to be supplied from

an identiﬁed USB port complying with

the requirements of Limited Power Source.

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