Livi Smart Hub / Livi Smart Hub 2G User manual
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If the security service is active, then the hub will maintain two active IP connections over the Ethernet
channel: all notifications and test events will be transmitted simultaneously to the Livicom cloud platform
and to the STEMAX server of the security company.
ATTENTION
The hub will automatically break the connection via Ethernet-channel if there is a power
failure at the site, in order to reduce the power consumption
The hub will continue to use mobile Internet to connect to the Livicom server if any SIM-card is installed
in the hub. If the SIM-card is not installed, data transfer between the hub and the cloud server will be
temporarily terminated. The hub will operate offline according to the settings recorded by users earlier.
Users will be able to change the state of the site guard using Livi Key Fob control panel or Livi RFID
security control panel. The hub will automatically reconnect to the cloud server via Ethernet channel once
the 230 V power supply of the hub is restored.
3.2 CONNECTING GSM/UMTS CHANNEL
If you decide to install a SIM-card in the hub, then select a mobile operator according to the following
criteria:
Check the signal strength of the operator’s mobile network at your site.
Make sure that the network of the selected mobile operator has a strong signal at the intended location
of the hub before purchasing a SIM-card. Verify the signal strength with your smartphone: if you are at
the site and you have no problems receiving voice calls, SMS or with Internet access, then purchase the
SIM-card of the same mobile operator.
Select convenient tariff.
Select a tariff based on a reasonable ratio of cost and services. The hub requires no more than 150 MB of
mobile Internet per month, voice calls and SMS (if at least one user should be notified by SMS and / or
voice calls in case of alarms at the site).
Purchase a SIM-card for the hub, install it in any phone and turn off a PIN request for the SIM card. We
also recommend to restrict the credit balance system and SMS commercials. Afterwards regularly check
the SIM-card financial balance in order to avoid overspending due to wrong settings and to make sure
that the hub is operated with minimal financial costs.
When the GSM/UMTS channel is connected, the hub sends test events over it every 25 seconds in order
to monitor the channel state. The amount of Internet traffic that is required for the hub operation
depends on the number of events at the site per month. The events number will be the greater, the more
Livi devices are bound to the hub, the more scripts are active, and the more user commands the hub
executes (for example, commands to enable/disable the guard, to turn on/off endpoint devices). With
active hub operation, Internet traffic can reach 100-150 MB per month, of which about 30 MB will be
spent on test events.
If the security service is active, then the hub will maintain two active IP connections over the GSM/UMTS
channel: all notifications and test events will be transmitted simultaneously to the Livicom cloud platform
and to the STEMAX server of the security company, which will lead to a doubling of the consumed traffic.
3.3 CONNECTING TWO CHANNELS
The hub uses the Ethernet channel to communicate with the Livicom cloud server and the GSM/UTS
channel to notify users by SMS and via voice calls about alarms at the site, when both communication
channels are conneted. Additionally, the GSM/UTS channel can be used to control the hub using the hub
voice menu and SMS commands.
The hub will always send test events via both communication channels. The hub will switch to work via
the GSM/UMTS channel automatically if the connection via the Ethernet channel is interrupted.
4HUB TURNING ON
The hub must be unpacked and allowed to reach room temperature for at least two hours before
handling if it was transported or stored at low temperatures.
1. Open the compartment on the back of the hub (4), remove the battery and remove a protective
film from the contacts in the battery compartment.
