iPonic™ 624 User Manual Page 7 of 56
Terms and Conditions
Warranty –Link4 warrants that the goods sold under this contract will be free from
defects in material and workmanship for a period of twelve (12) months after the
date of purchase. This warranty will be limited to the repair and replacement of
parts, and the necessary labor and services required. It is expressly agreed that
this warranty will be in lieu of all warranties of fitness, and in lieu of the
warranty of merchantability. Any description of the goods contained in this
contract is for the sole purpose of identifying them, it is not part of the basis of the
bargain and does not constitute a warranty that the goods will conform to that
description. The use of any sample or model in connection with this contract is for
illustrative purposes only, is not part of the basis of the bargain and is not to be
construed as a warranty that the goods will conform to the sample or model. No
affirmation of fact or promise made by Link4, whether or not it’s stated in this
contract, will constitute a warranty that the goods will conform to the affirmation or
promise.
Link4 is not responsible for replacement(s) or repair(s), which become defective
from user negligence, modification, abuse and/or any types of improper usage. The
failure to comply with any of the specifications in the product manual will void the
warranty. Our liability to the goods sold, whether on warranty, contract or
negligence, will be released upon the expiration of the warranty period when all
such liability terminates. Link4 is not responsible for any loss or claims due to
consequential damages caused by the Buyer. Link4 also reserves the right to make
any necessary changes to features and specifications, and to the terms and
conditions of this warranty.
Returns –At Link4 we offer the option to return any product that is purchased and
does not meet customer satisfaction. Note that all software is ineligible for return. A
credit or a refund of the purchase price paid will be sent to the customer, minus
shipping, handling, and any restocking fees associated. Note that discounted
products or promotional items returned will receive the original amount that was paid
at time of purchase. This is in line with the U.S. Return Policy guidelines, and a
payment will be issued to you within 7 business days upon receipt of the return
eligible products. This policy applies only to products purchased directly from Link4
Corporation. Link4 products purchased through other retailers must be returned
directly to that retailer and handled in accordance with the respective returns and
refund policies. For partial returns or damaged goods Link4 reserves the right to
credit the customer less than may have been originally paid.
Before returning a product, you must first contact Link4 customer service and obtain
a RMA number before the end of the applicable return period. Link4 will not accept
returns without a RMA number, to obtain this number please call customer services
at 714.975.9474.
Visit link4corp.com to learn more of the logistics of how to return a product.
Repairs –A repair order must also have a Link4 Return Merchandise Authorization
(RMA) number. Repairs that are not covered by the warranty will be billed on a
material and labor basis. Items that require repairs must be sent to Link4 with a
prepaid return shipping label. Link4 is not responsible for damage(s) due to
improper packaging or the shipping and delivery of items returned for repair.
Contingency Plan –The iPonic 624TM is intended to control equipment under
normal operating conditions. When using your controller always have a backup
system in case of emergency. Link4 is not responsible for loss of data or yield
because of a controller or other malfunction. Link4 recommends that you do not
have a single-point of failure situation. If a controller results in a loss of extensive
materials or data Link4 will allow a return and refund to their customer, but will not
be responsible for other material. It is recommended that you always have a form of
back-up in case of emergency. Also relying on one system could result in a
dangerous environment. Link4 does not take responsibility for serious injury or
death in the case where there was no backup in place to avoid a dangerous
situation.
