Lexmark C 752 Manuel utilisateur

Lexmark™ C752

Clearing Jams

Guide

Avoiding jams

The following hints can help you avoid paper jams:

•Use only recommended paper. Refer to the

Card Stock & Label Guide available on the

Lexmark Web site at www.lexmark.com/

publications for more information about which

paper provides optimum results for your printing

environment.

•Do not remove paper trays while a job is

printing. Wait for a Load Tray <x> or Ready

message before you remove the tray.

•If you need detailed information before

purchasing large quantities of customized

paper, refer to the Card Stock & Label Guide.

•Do not load wrinkled, creased, or damp paper.

•Never mix media types within a tray.

•Flex, fan, and straighten paper before you load

it.

•Do not overload the trays or the multipurpose

feeder. Make sure the stack height does not

exceed the maximum height indicated.

•Push all trays firmly into the printer after loading

them.

•Make sure the guides in the trays are properly

positioned for the size paper you have loaded.

•Do not send jobs to staple, hole punch, or offset

for transparencies, labels, or card stock.

•We recommend that transparencies, labels,

card stock, and envelopes not be sent to the

optional mailbox or optional finisher. These

specialty media types should be sent to the

standard bin.

•If a jam should occur, clear the entire paper

path.

Clearing jams

Understanding jam messages

Area A

1Release the levers on each side of the

multipurpose feeder to lay it flat.

2Press the pick assembly release lever, and

remove all media and jams.

3Return the feeder to its working position, and

reload your paper.

Area B

1Open the left access door until it clicks into

place.

2Remove all visible paper. Remove any torn

paper from the printer.

3Close the door.

4Open Tray 1, and make sure the entire paper

stack is pushed all the way down into the tray.

Message What to do

200 Paper Jam Clear Area B and Area T1.

201 Paper Jam Clear Area D, Area K, and Area L.

202 Paper Jam Clear Area K and Area L.

230 Paper Jam Clear Area E and Area J.

24<x> Paper

Jam

Clear Area B, Area C, and Area

T<x>.

250 Paper Jam Clear Area A and Area D.

27<x> Paper

Jam

Clear Area M.

Area C

1Open the 500-sheet drawer access door. Hold

the door down while removing jams.

2Make sure the entire paper stack is loaded

correctly, and then close the door.

Area D

1Open the front access door.

2Hold down the front access door. Remove jams

in the rollers under the image transfer unit.

Area T1

1Open tray 1.

2Remove any jams.

3Make sure the paper is pushed all the way down

into the tray, and then close tray 1.

Area E

1Pull the duplex tray E completely out. Remove

any paper caught in the rollers or inside the

printer.

2Reinstall the duplex mechanism in the printer.

Area T<x>

1Carefully open trays 2 through 4 (all 500-sheet

trays), and then remove jams.

2Make sure the paper is pushed all the way down

into the tray, and then close trays 2 through 4.

Area J

1Remove the duplex tray J.

2Remove any jams, and then reinstall the tray.

Area K

1Open the lower right access door.

2Remove any jams, and then close the door.

Area L

1Open the upper right access door.

2Remove jams from the rollers, and then close

the door.

Clearing mailbox, finisher, or

output expander jams (Area M)

1Open the rear door of the 5-bin mailbox or

output expander.

2Pull the jam straight out, and then close the

door.

Clearing fuser jams

1Clear the paper path. If the jam error message

persists, go to step 2.

2Open both the upper right and the lower right

access doors (Areas K and L).

CAUTION: The fuser assembly may be hot. Let

it cool before continuing.

3Pull down the latches. They slide toward the

center to release the fuser.

4Pull the fuser out, and set it on a clean, flat

surface.

5Unsnap the housing and set it aside.

6Lift up the fuser roller cover and remove the

jam.

7Close the fuser roller cover.

8Snap the housing back onto the fuser.

9Insert the fuser back into the printer.

10 Slide the latches out, and then pull up to

refasten them.

11 Close the doors.

Clearing image transfer unit jams

1Open the front access door and the left access

door.

2While holding down the front access door,

insert a folded piece of paper as shown to clear

the paper sensors under the image transfer

unit. Make sure to clear the entire width of the

paper path.

3Close the left access door and the front access

door. If the jam persists, continue with step Turn

the printer off. Open the front cover..

4Turn the printer off. Open the front cover.

5Remove all the print cartridges.

aPull up slightly on the cartridge handhold.

bPull the cartridge straight out and use the

handle to lift it off the guides.

cPlace the cartridges on a clean, flat surface

out of direct light.

6Release the latches to open the multipurpose

feeder (area A) all the way.

7Remove the image transfer unit.

aRaise the lever to unlock the image transfer

unit.

bPull down on the handle.

cSlide the image transfer unit out and place it

on a clean, flat surface.

Warning: Do not touch the transfer belt.

Touching the belt will damage the

image transfer unit.

8Look inside the printer. Remove all torn paper

or other jams.

9Insert the image transfer unit back into the

printer.

aAlign the guides with the insertion grooves

and gently slide the unit in.

bRotate the handle up, and push gently to

lock the unit in place.

cLower the lever to lock the image transfer

unit into place.

10 Return the multipurpose feeder to its working

position.

Reinstall all the print cartridges.

11 Close the printer door.

12 Turn the printer on. The printer returns to a

Ready state.

If you still need help

1Turn the printer off and then back on.

2Contact your administrator or Help desk if you

need more assistance.

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