Lexmark 2200 Series Manuel

www.lexmark.comJanuary 2004

Lexmark and Lexmark with diamond design are trademarks of Lexmark

International, Inc., registered in the United States and/or other countries.

740 West New Circle Road

Lexington, Kentucky 40550

2200 Series All-In-One

Setup Solutions

Edition: January 2004

The following paragraph does not apply to any country where such provisions are inconsistent

with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT

WARRANTY OFANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some

states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this

statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically

made to the information herein; these changes will be incorporated in later editions. Improvements or

changes in the products or the programs described may be made at any time.

Commentsabout thispublicationmay beaddressedtoLexmark International,Inc.,DepartmentF95/032-2,

740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to

Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow

Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes

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related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440

044. In other countries, contact your point of purchase.

References in thispublication to products, programs,or services donot implythatthe manufacturer intends

to make these availablein allcountries in which it operates. Any reference to a product, program, or service

is not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may

be used instead. Evaluation and verification of operation in conjunction with other products, programs, or

services, except those expressly designated by the manufacturer, are the user’s responsibility.

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the

United States and/or other countries.

Other trademarks are the property of their respective owners.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are commercial

computer software and documentation developed exclusively at private expense.

Safety information

•Use only the power supply provided with this product or the manufacturer's

authorized replacement power supply.

•Connect the power supply cord to an electrical outlet that is near the product

and easily accessible.

•Refer service or repairs, other than those described in the user

documentation, to a professional service person.

CAUTION: Do not use the fax feature during a lightning storm. Do not set up

this product or make any electrical or cabling connections, such as the power

supply cord or telephone, during a lightning storm.

English

Start here

Aligning your print cartridges without a computer

Make sure you follow the steps on the Setup sheet to complete hardware

installation. Continue with the following steps to optimize print quality.

1Make sure you have loaded paper into the paper support, and then press

and hold Scan for three seconds. For help, see “Using the control panel”

on page 4.

An alignment page prints.

2Place the printed alignment page onto the scanner glass.

3Press Scan. For help, see “Using the control panel” on page 4.

Once scanning is complete, your print cartridges are aligned for optimal

print quality.

English

Using the control panel

Note: You can print using only the color cartridge. For optimal print

quality, install a black print cartridge.

Use this To

1 Power/Resume Turn the All-In-One on or off.

2 Scan Start the scanning process and open the Lexmark

All-In-One Center.

3 Copy Quantity Change the number of copies to make.

4 Black Copy Make a black and white copy.

Note: To make a black copy using the Best quality,

press this button and hold for at least two seconds.

5 Color Copy Make a color copy.

Note: To make a color copy using the Best quality,

press this button and hold for at least two seconds.

6 Display • View the number of copies selected.

• View error codes. For help clearing error codes, see

“Understanding error codes on the display” on

page 9.

English

Setup troubleshooting

When your All-In-One has a problem, before contacting Lexmark Customer

Support, check the following items.

Make sure:

•You have only one Lexmark 2200 Series attached to your computer.

•You are using one of the following supported operating systems:

•The power cord is firmly attached to the All-In-One and an electrical outlet.

•The USB cable is securely attached to your computer and to your printer.

•Your printer is on.

Note: If your All-In-One is on, the Power button is lit.

•The computer is on if you are scanning or printing.

•You removed the sticker and tape from the bottom of the print cartridges.

•You installed the print cartridges correctly.

The color print cartridge is secure in the left carrier and the black print

cartridge is secure in the right carrier.

•The paper is loaded correctly.

Note: Do not force paper into the printer.

•There are no flashing error codes on the All-In-One display. For help, see

“Understanding error codes on the display” on page 9.

•You installed the software. To check:

Windows:

From your desktop, click Start ÆPrograms (or All Programs).

If Lexmark 2200 Series does not appear in your list of programs, install the

All-In-One software.

Macintosh:

On your desktop, check to see if there is a Lexmark 2200 Series folder.

If it does not appear on your desktop, install the All-In-One software.

• Windows 98 • Windows 2000

• Windows XP • Mac OS X version 10.1.5 or later

• Windows Me • Mac OS X version 10.2.3 or later

English

•The Lexmark 2200 Series is set as your default printer.

Windows:

1Click Start ÆSettings ÆPrinters (Windows 98, Me, 2000).

Click Start ÆControl Panel ÆPrinters and Faxes (Windows XP).

2Right-click the Lexmark 2200 Series and make sure that Set as

Default is selected.

Macintosh:

1From the Finder window, choose Applications ÆUtilities ÆPrint

Center.

The Printer List dialog is displayed.

2Select Lexmark 2200 Series.

3Click Make Default.

Power light does not come on

1Check the power supply connections.

2Press Power on the control panel.

Alignment page does not print

1Make sure you remove the sticker and transparent tape from both print

cartridges.

2Make sure the color print cartridge is secure in the left carrier and the black

print cartridge is secure in the right carrier.

3Make sure you loaded the paper correctly and did not force the paper into

the printer.

Print quality is poor

Align your print cartridges. For help, see “Aligning your print cartridges without a

computer” on page 3.

English

When I insert the printer software CD, nothing happens

Windows:

1Eject and reinsert the printer software CD.

If the printer software installation screen does not appear, continue with the

following step.

2From your desktop, double-click My Computer (In Windows XP, click

Start ÆMy Computer).

3Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

4When the printer software installation screen appears, click Install.

5Follow the instructions on each screen to complete printer software

installation.

Macintosh:

1Remove the All-In-One software CD from the CD-ROM drive.

2Restart your computer.

3Insert the All-In-One software CD.

4Double-click the Install icon.

5Follow the instructions on each screen to complete printer software

installation.

The All-In-One is not communicating with the computer

1Disconnect and reconnect both ends of the USB cable.

2Unplug the printer from the electrical wall outlet.

3Reconnect the power supply.

4Make sure your All-In-One is on.

Note: If your All-In-One is on, the Power button is lit.

5Restart the computer.

Note: If the problem continues, remove and then reinstall the

software. For help, see “Removing and reinstalling the

software” on page 8.

English

Installation appears incomplete

Windows users:

1Right-click the My Computer icon.

Windows XP users, click Start to access the My Computer icon.

2Click Properties.

3Select the Hardware tab, and then click the Device Manager button.

4Look for the Other Devices category. If there are any Lexmark devices

shown here, highlight them, and then press the Delete key.

Note: The Other Devices category displays only when unknown

devices are present. Do not delete any Lexmark items unless

they are present under the Other Devices category.

5Insert the CD, and install the software again. Do not restart the computer.

For help, refer to the setup documentation.

Removing and reinstalling the software

If the All-In-One is not functioning properly or if a communications error message

appears when you try to use your All-In-One, remove and then reinstall the

All-In-One software.

Windows:

1From your desktop, click Start ÆPrograms ÆLexmark 2200 Series Æ

Uninstall.

2Follow the instructions on your screen to remove the All-In-One software.

3Restart your computer before reinstalling the All-In-One software.

4Insert the CD, and then follow the instructions on your screen to install the

software.

Mac OS X:

1From your desktop, double-click the Lexmark 2200 Series folder.

2Double-click the Lexmark 2200 Series Uninstaller icon.

3Complete the user authentication notice, and then click OK.

4Click Uninstall, and then click OK.

English

Understanding error codes on the display

When your control panel displays blinking numbers, see the table to correct the

problem.

Copying without a computer

1Open the scanner lid of the All-In-One.

2Place the item you want to copy face down on the glass, and then close the

scanner lid.

3Press Copy Quantity repeatedly until the number of copies (1-9) you want

to make appears on the display.

4Press Black Copy or Color Copy to copy using Normal quality.

Note: To copy using Best quality, press and hold Black Copy or

Color Copy for at least two seconds.

Error code What you should do

Paper Out 1Load paper.

2Press Power to feed paper and resume printing.

Paper Jam 1Press Power.

2Lift the scanner unit until the scanner support keeps it

open.

3Pull gently to remove the paper jam.

4Close the scanner unit.

5Press Power.

6Print your document again.

04-05

Carrier Stall 1Press Power.

2Open the scanner unit.

3Make sure nothing is blocking the paper or print cartridge

path.

4Close the scanner unit.

5Press Power.

6Print your document again.

If this does not correct your problem, contact Lexmark

Customer Support.

06-14 Contact Lexmark Customer Support.

English

Using other help sources

If these solutions do not solve your problem:

•Refer to the setup documentation that came with your All-In-One.

•Refer to the User’s Guide or Help for information about using and

maintaining your All-In-One and for more troubleshooting information.

Windows:

To access the User’s Guide, click Start ÆPrograms ÆLexmark 2200

Series ÆView User’s Guide.

Mac OS X:

From your desktop, double-click the Lexmark 2200 Series folder.

1Double-click the Lexmark 2200 Series Help icon.

The Main Page appears.

2From the Main Page, type a keyword in the search box or click the

Troubleshooting topic link.

•Refer to the Lexmark Solution Center software or Lexmark 2200 Series

Utility for more troubleshooting information:

Windows:

1Click Start ÆPrograms (or All Programs)ÆLexmark 2200

Series ÆLexmark Solution Center.

2Click the Troubleshooting tab on the left side of the screen.

Mac OS X:

•From your desktop, double-click the Lexmark 2200 Series folder 2200

Series Utility

•Double-click the wrench icon on the All-In-One Center software dialog,

if available.

•From your software application, choose File Æ

ÆÆ

ÆPrint. From the pop-up

menu in the upper left corner, choose Printer Services. Double-click

Lexmark 2200 Series Utility.

•Go to http://support.lexmark.com/ for help.

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