Krups NESCAFE Dolce Gusto neo Manuel utilisateur

USER MANUAL

SCAN ME

Read the Safety Precautions before rst use.

COFFEE SHOP AT HOME

NEW

YOUR

COFFEE SHOP AT HOME

NEW

YOU R

COFFEE SHOP AT HOME

NEW

YOU R

CONTENTS

MACHINE OVERVIEW 4

CONNECT YOUR MACHINE 5

MACHINE STATUS OVERVIEW 6

RINSE (BEFORE FIRST USE) 8

BEVERAGE CHOICE 10

BEVERAGE PREPARATION 12

BLACK COFFEE PREPARATION (POD ONLY) 13

COFFEE SPECIALTIES PREPARATION (POD AND POUCH) 14

OTHER DRINKS PREPARATION (POUCH ONLY) 15

CLEAN (REGULARLY) 16

DESCALE 18

DESCALE THE MACHINE & THE JET NOZZLE 22

ALERTS / TROUBLESHOOTING 24

Water Tank

(1.3 L)

Slider

Pod Inlet / Shutter

Bluetooth®and WiFi LED

Multi Coloured Start Button

Drip Grid

Pod Bin

Drip Tray

Cleaning pin

(under the drip tray)

MACHINE OVERVIEW

Pouch Door / Holder

Cleaning Door

ON/OFF Button

To save energy, the

machine automatically

switches o after

1 minute.

GB / IE

220–240 V, 50/60 Hz,

1340–1600 W

4.3 kg

Max. 15 bar

5–45 °C

41–113 °F

A = 14.9 cm

B = 33.9 cm

C = 40.1 cm

Frequency of BLE/WiFi module

• BLE: 2402 ~ 2480 MHz

• WiFi: 2412 ~ 2484 MHz

Maximum power emitted by the module

• BLE: 0 dBm or 1 mW

• WiFi: +20 dBm or 100 mW

Consumption in Standby mode

• < 50 mW

CONNECT YOUR MACHINE

How to pair your machine?

1 Have your phone near your machine

2 Enable Bluetooth® and WiFi on your phone

3 Open the NESCAFÉ® Dolce Gusto® app

4 Follow the pairing instructions

5 You’re connected once the WiFi LED is steady white

SCAN ME

Cup customisation

Reward for every cup

Help and support

Smart re-order

We recommend you connect your machine with the NESCAFÉ® Dolce Gusto® app.

WiFi LED is blinking

The machine is trying to re-connect. It might take a few seconds. If the

problem persists, check the online FAQ. If the WiFi LED is blinking fast,

the machine’s ﬁrmware is being updated.

WiFi LED is not lit

The machine is not connected. Redo the Bluetooth® pairing and the WiFi

connection steps.

Frequency of BLE/WiFi module

• BLE: 2402 ~ 2480 MHz

• WiFi: 2412 ~ 2484 MHz

Maximum power emitted by the module

• BLE: 0 dBm or 1 mW

• WiFi: +20 dBm or 100 mW

Consumption in Standby mode

• < 50 mW

Start Button

Indication Machine Status Action needed For details,

see page(s)

FLASHING GREEN

Heating up Wait a few seconds until

it turns steady green

Top up time for beverage

preparation

For a longer cup, press

the start button again 12

STEADY GREEN

Ready for beverage

preparation or beverage

preparation completed

Insert a pod

and/or a pouch 13 – 15

DIMMING GREEN

Preparing a Beverage or

dispensing hot water

Wait until the end of the

beverage preparation 13 – 15

Rinsing mode Wait until rinsing stops 8

STEADY BLUE

The water tank is empty

Reﬁll the water tank,

ensure it’s correctly

placed

The machine needs

water priming

For priming issue, try to

press the start button again

(at least 2 more times)

The jet nozzle needs

descaling

Clean and descale the

jet nozzle 21 – 23

FLASHING WHITE

The pod bin is full or not

well inserted or a pod is

blocked

Empty the pod bin or

remove the blocked pod 25

MACHINE STATUS OVERVIEW

Start Button

Indication Machine Status Action needed For details,

see page(s)

STEADY YELLOW

A pouch is left in the

machine

The pouch needs to

be removed (open and

close the pouch door).

FLASHING YELLOW

The pod or the pouch

cannot be detected

Reinsert the pod or the

pouch 26 / 27

ORANGE

The machine needs to

be descaled and the jet

nozzle cleaned

Follow the descaling

and jet nozzle cleaning

procedure

18 – 23

PURPLE

The machine is ready for

jet nozzle removal and

cleaning

Remove and clean the

jet nozzle 22 – 23

STEADY RED

Technical error

Unplug and replug

the machine. If not

successful, call the the

NESCAFÉ® Dolce Gusto®

hotline

The machine cannot be

switched on

Check if the power plug

is correctly plugged

in and press the ON/

OFF button. If the

problem persists, call the

NESCAFÉ® Dolce Gusto®

hotline

RINSE (BEFORE FIRST USE)

2Fill the water tank with ambient

temperature fresh drinking water.

Insert the water tank back into the

machine. Remove the drip tray.

1Remove the water tank. Push it

from the left side toward the right.

Always keep the machine upright.

3Place an empty large container

(0.5 L) under the coee outlet.

Plug in the machine.

1/2

4Switch on the machine by pressing

the ON/OFF button on the right

side. The start button ﬂashes green.

6Empty the container and water tank

when rinsing stops (the start button

goes steady green). Reﬁll and

reinsert the water tank, reinsert the

drip tray. The machine is now ready

to be used.

5Close the slider (without a pod) and

press the start button for 5 seconds.

Release when the button ﬂashes

green twice. The button starts

softly dimming green and rinsing

starts.

~5 s

RINSE (BEFORE FIRST USE)

If the machine is left unused for

more than 2 days, the machine must

be rinsed. Make sure that no pod or

pouch remains in the brewing unit

before rinsing.

2/2

BEVERAGE CHOICE

Your Coee Shop at home*

With a pod, a pouch or a combination of the two,

prepare your favorite beverage.

* This shows examples of the varieties of beverages you can enjoy with your NEO

machine. For further discovery, please visit our NESCAFÉ® Dolce Gusto® website.

1/2

Type Beverage Pod Pouch Indicative

cup size

Indicative

preparation

time

BLACK COFFEES

– 45 ml 20 s

Espresso

–

205 ml

(50 ml espresso

+ 155 ml hot

water)

1 min 15 s

Americano

– 400 ml 3 min 30 s

NEW:

Drip-style coee

– 200 ml 1 min 30 s

Grande

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