Jabra IBM lotus sametime Manuel utilisateur
IBM lotus saMetIMe
user’s guIde
JABRA® IS A REGISTERED TRADEMARK OF GN NETCOM A/S
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V01_1102
IntroductIon
This guide describes how to install the Jabra Call Control Plug-in
for IBM Lotus Sametime Connect. This plug-in enables call control
from your headset buttons during voice/video conversations in
Sametime Connect. Call control covers the ability to answer/end,
mute/unmute or hold/resume a call.
SyStem requIrementS
-PC running Microsoft Windows XP SP3 or later
-IBM Lotus Sametime Connect version 8.0.1 or 8.5.1+
-Jabra PC Suite version 2.4.1 or later
-A USB-corded Jabra headset, dongle or base station supported
by Jabra PC Suite
InStallatIon
Start by installing IBM Lotus Sametime Connect version 8.0.1 or
8.5.1 on your PC, if it is not already installed.
Then you install Jabra PC Suite. In the Jabra PC Suite installation
wizard make sure you choose to install the ”IBM Lotus Sametime
Driver” feature as shown below.
After installation of Jabra PC Suite you will find two Jabra plug-ins
for Sametime in a subfolder called “Sametime plugin” under the
Jabra PC Suite installation folder (C:\Program Files\Jabra\Jabra PC
Suite). Each plug-in consists of a compressed archive
(file extension .zip).
The plug-in file called JabraSametimeV80Plugin.zip is used for
Sametime Connect version 8.0.1.
The plug-in file called JabraSametimeV85Plugin.zip is used for
Sametime Connect version 8.5.1.
note
If you already have a previous version of the Jabra Sametime
plug-in installed you must start by uninstalling the old version.
See the last section of this document for instructions on how
to uninstall the plug-in.
InstallatIon guIde for
JaBra Call Control Plug-In
for IBM lotus saMetIMe ConneCt
1. Start Lotus Sametime Connect and login.
2. Open the Tools menu and select Plug-ins, Install Plug-ins…
3. In the Install/Update wizard you select “Search for new features
to install” and click Next.
4. In the next step you click on the Add Zip/Jar Location… button.
In the Select Local Site Archive dialog that opens you browse
to the folder C:\Program Files\Jabra\Jabra PC Suite\Sametime
plugin and select the Jabra plug-in ZIP archive that matches your
Sametime version and click OK. Click OK again in the Edit Local
Site dialog box.
the wIzard Should now Show thIS page
Make sure the checkbox is checked and click Finish.
5. In the next step you see this window:
Make sure all checkboxes are checked and press Next. Your Jabra
Sametime Plug-in version may be higher than 1.0.0 shown in the
example above.
6. In the next step you must accept the license agreement and
click Next.
7. Complete the remaining steps in the wizard. You need to restart
Sametime to complete the installation.
The installed plug-in has no user interface and is not visible. It is
a service that is started together with Sametime Connect and is
running in the background. The plug-in communicates with the
Sametime driver in Jabra PC Suite.
to InStall the Jabra plug-In In lotuS SametIme connect follow the StepS below
VerIfy InStallatIon
To verify the installation start Jabra Device Service by clicking on
the Start button in Windows’ Taskbar and select All Programs,
Jabra, Jabra PC Suite, Jabra Device Service. After a few seconds
a Jabra logo icon will appear in the notification area in Windows’
Taskbar. Right-click on this icon and select Open Device Service.
thIS brIngS up the wIndow below:
In the Installed Jabra PC Suite softphone drivers table make sure
the softphone status is Ready and the driver status is Started for
IBM Lotus Sametime. If the driver status is not Started select the
IBM Lotus Sametime row in the table and press the Start button.
The table contains two rows for IBM Lotus Sametime, one for ver-
sion 8.0.x and one for version 8.5.x. Make sure the driver version
matching your Sametime version is Ready.
If the Softphone StatuS IS not ready VerIfy that
a. Lotus Sametime Connect has been started and you have logged
in.
b. The Jabra plug-in for Sametime has been installed in Sametime
Connect as explained above.
Make sure the Softphone in focus selection is set to “IBM Lotus
Sametime”.
teSt the plug-In
When you have verified the installation and Jabra Device Service
and the IBM Lotus Sametime Driver is running you can start up
IBM Lotus Sametime Connect to start testing the Jabra headset
integration in Sametime.
Plug-in a Jabra device into a USB port on the PC and start a call in
Sametime. You should now be able to perform these actions from
the headset buttons (features available depends on the type of
Jabra headset):
- Accept an incoming call
- End the active call
- Put active call on hold
- Resume a call on hold
- Mute the headset microphone
- Un-mute the headset microphone
unInStallatIon
To uninstall the plug-in from Lotus Sametime Connect follow the
steps below.
1. Open the Tools menu and select Plug-ins, Manage Plug-ins…
2. In the window below find and select the “Jabra Sametime
Plugin” feature in the tree view on the left hand side.
In the panel on the right hand side you click on the Uninstall link.
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